Top Customer Success Jobs in Phoenix, AZ

16 Days AgoSaved
Remote
Phoenix, AZ
96K-160K Annually
Mid level
96K-160K Annually
Mid level
Information Technology • Consulting
The Arlo/RLA Customer Success Manager oversees post-election audit product services, optimizing customer onboarding, training, and support processes across various states.
Top Skills: Data Reporting ToolsRisk-Limiting AuditsSoftware Training
Reposted 16 Days AgoSaved
Remote
Phoenix, AZ
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 16 Days AgoSaved
Remote
Phoenix, AZ
154K-192K Annually
Senior level
154K-192K Annually
Senior level
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills: Cloud-Based TechnologySaaS
Reposted 16 Days AgoSaved
Remote
Phoenix, AZ
75K-90K Annually
Mid level
75K-90K Annually
Mid level
Artificial Intelligence • Information Technology • Productivity • Software • Generative AI
The Customer Success Manager enhances public safety agencies' use of GovWorx solutions through consulting, data analysis, technical support, relationship management, and continuous improvement.
Top Skills: AIAutomationData Analysis
Reposted 16 Days AgoSaved
Remote or Hybrid
Phoenix, AZ
59K-79K Annually
Mid level
59K-79K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.
Top Skills: GainsightSalesforceServicetitanTableau
Reposted 16 Days AgoSaved
Remote or Hybrid
Phoenix, AZ
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
Lead and scale the PBM Client Success team to drive retention, renewal, upsell, and client satisfaction. Build PBM-specific strategy, playbooks, processes, and KPIs; oversee escalations and executive relationships; partner cross-functionally on product, implementation, and analytics; manage onboarding, training, and team performance.
Top Skills: CRMGoogle SuiteMS OfficeSalesforce
Reposted 16 Days AgoSaved
Remote
Phoenix, AZ
99K-124K Annually
Mid level
99K-124K Annually
Mid level
Information Technology • Cybersecurity
Drive partner onboarding, adoption, and technical enablement for MSP/SI/VAR and enterprise partners. Design success plans, define KPIs, translate telemetry into business outcomes, manage retention risk, deliver executive presentations, perform risk assessments, and collaborate cross-functionally to improve products and partner experience.
Reposted 16 Days AgoSaved
Remote
Phoenix, AZ
75K-80K Annually
Junior
75K-80K Annually
Junior
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
Manage a book of customers to drive onboarding, adoption, retention, and upsell. Refine customer journeys and segmentation, present data-driven insights, and partner with product and cross-functional teams to incorporate customer feedback.
Reposted 16 Days AgoSaved
Remote
Phoenix, AZ
99K-112K Annually
Senior level
99K-112K Annually
Senior level
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
Manage a book of Mid-Market and Strategic customers to drive onboarding, adoption, retention, and expansion. Build tailored success plans, refine the customer journey and segmentation, present complex data clearly, and partner with product and cross-functional teams to incorporate customer feedback.
17 Days AgoSaved
Remote
Phoenix, AZ
125K-175K Annually
Senior level
125K-175K Annually
Senior level
Edtech • Software
The Senior Director of Customer Success will lead a team, focusing on customer outcomes, defining strategy, and fostering collaboration for retention and growth.
17 Days AgoSaved
Remote or Hybrid
Phoenix, AZ
105K-140K Annually
Senior level
105K-140K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.
17 Days AgoSaved
Remote
Phoenix, AZ
Mid level
Mid level
Artificial Intelligence • Healthtech • Software • Automation
The Customer Success Lead will manage enterprise accounts, drive customer adoption, ensure value realization, and oversee onboarding and account health.
Top Skills: GainsightHubspotSalesforce
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17 Days AgoSaved
Remote
Phoenix, AZ
Mid level
Mid level
Artificial Intelligence • Healthtech • Software • Automation
Manage a portfolio of mid-market and SMB law firms through onboarding and ongoing success, enhancing relationships and identifying growth opportunities.
Top Skills: CRMSaaS
17 Days AgoSaved
In-Office or Remote
Phoenix, AZ
146K-244K Annually
Senior level
146K-244K Annually
Senior level
Artificial Intelligence • Cloud • Software • Conversational AI
The Director of Customer Success will lead and scale a high-performing team, ensure customer adoption and outcomes, manage executive relationships, and optimize team operations with a focus on delivering measurable business impact for enterprise clients.
Top Skills: AIContact CenterCustomer ExperienceMarketingSaaSUnified-Cxm
17 Days AgoSaved
Remote
Phoenix, AZ
Senior level
Senior level
Cloud • Security
The Customer Success Manager at Delinea manages Enterprise accounts, drives product adoption, and ensures customer value by building strong relationships and tracking success metrics.
Top Skills: BeyondtrustCustomer Success Management PlatformsCyberarkPrivilege Access Service SolutionsSalesforce
17 Days AgoSaved
Remote
Phoenix, AZ
Senior level
Senior level
Cloud • Security
The Senior Customer Success Manager will manage commercial accounts, drive product adoption, ensure positive customer experiences, and align on renewals for growth.
Top Skills: Customer Success Management PlatformsSalesforce
17 Days AgoSaved
Remote
Phoenix, AZ
70K-115K Annually
Mid level
70K-115K Annually
Mid level
Insurance • Software
The Associate Customer Success Manager will lead project planning, execution, and delivery for customer projects, managing stakeholder coordination and support requests while ensuring high-quality standards and user training.
Top Skills: AgileAsanaJIRAMs ProjectScrumWaterfall
17 Days AgoSaved
Remote or Hybrid
Phoenix, AZ
87K-116K Annually
Mid level
87K-116K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Enterprise Customer Success Manager is responsible for managing a portfolio of high-touch trade service companies, ensuring customer satisfaction, analyzing engagement data, and promoting up-selling and cross-selling opportunities.
Top Skills: Ai Technology
Reposted 17 Days AgoSaved
Remote
Phoenix, AZ
Junior
Junior
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills: ExcelFreshdeskSFDCZendesk
Reposted 17 Days AgoSaved
Remote
Phoenix, AZ
95K-125K Annually
Senior level
95K-125K Annually
Senior level
Artificial Intelligence • Big Data • Machine Learning • Security • Software • Cybersecurity • Big Data Analytics
As a Senior Customer Success Manager, you manage strategic enterprise accounts, build relationships, drive expansion, ensure customer value, and mentor junior CSMs.
Top Skills: Crm ToolsCs Platforms
Reposted 17 Days AgoSaved
Remote
Phoenix, AZ
140K-160K Annually
Junior
140K-160K Annually
Junior
Information Technology • Software • Analytics
The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.
Top Skills: Ai ToolsChargebeeSalesforce CpqStripe BillingZuora
Reposted 17 Days AgoSaved
Remote
Phoenix, AZ
Senior level
Senior level
Artificial Intelligence • Healthtech • Machine Learning
The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.
Top Skills: APIsCrm SoftwareCs Tools
Reposted 17 Days AgoSaved
Remote
Phoenix, AZ
Mid level
Mid level
Big Data Analytics
The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.
Top Skills: Ai ToolsGainsightHubspotPythonSnowflakeSQL
Reposted 17 Days AgoSaved
Remote
Phoenix, AZ
117K-184K Annually
Senior level
117K-184K Annually
Senior level
Healthtech
The Customer Success Enablement Manager will design and implement training programs, oversee onboarding, analyze performance metrics, and foster collaboration for enhancing Customer Success effectiveness.
Top Skills: AI
Reposted 17 Days AgoSaved
Remote
Phoenix, AZ
Junior
Junior
Security • Database • Cybersecurity
The Customer Support Coordinator manages client relationships and project management, ensuring customer satisfaction, handling inquiries, and coordinating with various teams to resolve issues and enhance service offerings.
Top Skills: AsanaHubspotInformation Security SystemsSalesforceTrello
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