Customer Success Manager (Eastern US)

Posted 6 Days Ago
Hiring Remotely in United States
Remote
Mid level
Artificial Intelligence • Healthtech
The Role
The role involves supporting customers, managing projects, and utilizing analytics to ensure customer success in a healthcare tech environment.
Summary Generated by Built In

Aidoc is recruiting a Customer Success Manager in the Eastern United States. Join our team!

  • BSc in science, engineering, or any quantitative field. Preferably MSc.
  • 2-3 years of experience in Customer Success /Customer-Facing analytics / Project Management or similar roles.
  • Previous experience in a SaaS high-tech/startup company with an agile mentality is an advantage.
  • Experience with data analytics is an advantage. 
  • Previous work with medical imaging and radiologists is an advantage.
  • Research experience is an advantage.
  • Experience in stakeholder management, building relationships and leading customers to success, preferably at executive level.
  • Ability to multitask, problem solve, and work cross-functionally in a dynamic environment.
  • Critical thinker with a good analytical approach and data-driven decision-making process.
  • Tech-savvy person, who can understand technical concepts and lead discussions with the technical team in a fast-paced, startup environment.
  • Excellent verbal and written communication skills (in English).
  • Ability to work in the PST/MST time zones.
  • Ability to travel up to 25%.

Top Skills

Data Analytics
SaaS
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The Company
HQ: New York, New York
478 Employees
Year Founded: 2016

What We Do

Aidoc is a pioneering force in clinical AI. We focus on aiding and empowering healthcare teams to optimize patient outcomes, which results in improved economic value and clinical outcomes. Our clinically proven AI solutions eliminate silos, increase efficiencies, and improve outcomes by delivering critical information when and where care teams need it leading to immediate collective action. Built on Aidoc’s exclusive aiOS™, we analyze and aggregate medical data to enable care teams to operationalize the unexpected and work seamlessly with a continued focus on the patient. Aidoc AI is always on, running in the background to change the foreground.

For safety information on Aidoc’s products, please visit our safety and compliance page on our website.

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