Aidoc is recruiting a Principal Customer Success Manager in the United States. Join our team!
- Strategic Experience: 7+ years of experience in Customer Success, Strategic Account Management, or Consulting, leading enterprise healthcare or SaaS partnerships in fast-growing environments.
- SaaS Expertise: Proven success managing complex, multi-million-dollar accounts in healthcare technology or enterprise software.
- Executive Presence: Exceptional communication and relationship-building skills with the ability to confidently engage and influence C-suite stakeholders.
- Business Acumen: Strong ability to connect technology adoption with tangible business outcomes and ROI.
- Collaborative Leadership: Track record of driving cross-functional collaboration across Product, Sales, and Delivery teams.
- Impact Mindset: History of achieving renewal, adoption, and expansion success within strategic enterprise accounts.
- Education: Bachelor’s degree required; advanced degree (MBA, MHA, MPH) preferred.
Similar Jobs
What We Do
Aidoc is a pioneering force in clinical AI. We focus on aiding and empowering healthcare teams to optimize patient outcomes, which results in improved economic value and clinical outcomes. Our clinically proven AI solutions eliminate silos, increase efficiencies, and improve outcomes by delivering critical information when and where care teams need it leading to immediate collective action. Built on Aidoc’s exclusive aiOS™, we analyze and aggregate medical data to enable care teams to operationalize the unexpected and work seamlessly with a continued focus on the patient. Aidoc AI is always on, running in the background to change the foreground. For safety information on Aidoc’s products, please visit our safety and compliance page on our website.
