Top Customer Success Jobs in Phoenix, AZ

Reposted 12 Days AgoSaved
Remote
Phoenix, AZ
Junior
Junior
Digital Media • Marketing Tech • Mobile • Software
The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.
Top Skills: APIsExcelGoogle SheetsHubspotSalesforceWebhooks
Reposted 12 Days AgoSaved
Remote
Phoenix, AZ
Expert/Leader
Expert/Leader
Artificial Intelligence • Fintech • Information Technology • Machine Learning • Financial Services
The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.
Top Skills: AIAutomationPredictive AnalyticsSaaS
Reposted 12 Days AgoSaved
Remote
Phoenix, AZ
Junior
Junior
Artificial Intelligence • Information Technology • Machine Learning • Software • Design
Manage a portfolio of customers as primary contact, drive adoption and retention, respond to support requests, troubleshoot issues with product teams, identify upsell and renewal opportunities, and provide customer insights to product and engineering.
Top Skills: Cloud PlatformConversational AiCRMCustomer Success PlatformsMachine LearningSaaS
Reposted 12 Days AgoSaved
Remote
Phoenix, AZ
50K-210K Annually
Senior level
50K-210K Annually
Senior level
Artificial Intelligence • Software
The Director of Customer Success will lead a team to drive customer adoption, retention, and revenue growth, ensuring effective management of both customer relationships and operational processes.
Top Skills: Ai PlatformsSaaS
Reposted 12 Days AgoSaved
Remote
Phoenix, AZ
77K-139K Annually
Junior
77K-139K Annually
Junior
Healthtech
As a Client Success Manager, you will partner with employer clients to enhance the value of Hinge Health's programs, driving retention and adoption. Responsibilities include building client relationships, conducting program audits, launching enrollment campaigns, and using data insights to maximize product utilization.
Top Skills: ExcelLookerSalesforceTableau
Reposted 12 Days AgoSaved
Remote
Phoenix, AZ
100K-160K Annually
Mid level
100K-160K Annually
Mid level
Healthtech • HR Tech • Sales • Social Impact • Software
Manage a team of SMB Customer Success Managers, focusing on revenue growth, customer retention, and team performance while utilizing data-driven strategies.
Top Skills: GongGoogle SuiteSalesforceSlackTableauVarious Ai Tools
13 Days AgoSaved
Remote
Phoenix, AZ
90K-100K Annually
Mid level
90K-100K Annually
Mid level
Information Technology • Software • Analytics
Responsible for maintaining customer health and retention in financial accounts, delivering high-touch onboarding, and driving strategic growth through proactive partnerships and technical advisory.
Top Skills: Ai ToolsClaude AiGainsightGeminiGleanSalesforce
22 Days AgoSaved
In-Office
Phoenix, AZ
90K-160K Annually
Senior level
90K-160K Annually
Senior level
Cloud • Fintech • HR Tech
The Customer Success Manager will manage client relationships, ensuring onboarding, training, and ongoing support, while aligning AI-powered solutions with client goals.
Top Skills: Hr SoftwareSaaS
Reposted 22 Days AgoSaved
In-Office or Remote
Phoenix, AZ
65K-85K Annually
Mid level
65K-85K Annually
Mid level
Software
Manage client requests, perform WordPress maintenance, coordinate with the development team, and enhance client relationships through effective communication and project management.
Top Skills: AsanaCSSGmailHTMLJavaScriptPHPSlackWordpress
13 Days AgoSaved
Remote
Phoenix, AZ
5-5 Annually
Senior level
5-5 Annually
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Customer Success Manager will manage enterprise customer portfolios, focusing on onboarding, driving product adoption, and ensuring renewals and expansion through strong relationship building and measurable outcomes.
Top Skills: CybersecurityNetwork TopologyRuntime TelemetrySaaS
Reposted 13 Days AgoSaved
Remote
Phoenix, AZ
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Edtech
As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.
Top Skills: A/B TestingCommunity-Led ProgrammingCustomer DataDigital CampaignsSaaS
Reposted 13 Days AgoSaved
Remote
Phoenix, AZ
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Security
The Senior Technical Customer Success Manager will manage customer relationships, drive product adoption, and handle technical challenges in a SaaS environment, especially in cybersecurity.
Top Skills: Api IntegrationsGoogle WorkspaceMicrosoft 365SaaSSQL
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Reposted 13 Days AgoSaved
Remote
Phoenix, AZ
Senior level
Senior level
Healthtech
Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.
Top Skills: 59ClearinghousesCoding Modifiers (25CptEhrsGoogle DriveHcpcs Level IiIcd-10-Cm/PcsLt/Rt)MS OfficePractice Management SystemsRcm DashboardsXu
Reposted 13 Days AgoSaved
Remote
Phoenix, AZ
Junior
Junior
Information Technology • Software
Manage customer relationships, ensuring engagement, retention, and growth. Guide customers through the lifecycle, collaborating with the commercial team and product team.
Reposted 13 Days AgoSaved
Remote
Phoenix, AZ
100K-110K Annually
Mid level
100K-110K Annually
Mid level
Artificial Intelligence • Food • Software
The Lead - Customer Success Manager focuses on client onboarding, relationship building, support, and ensuring clients maximize value from products and services, overseeing communication across teams.
Top Skills: AsanaHubspotMs ProjectTrello
Reposted 13 Days AgoSaved
Remote
Phoenix, AZ
100K-100K Annually
Entry level
100K-100K Annually
Entry level
Software • Analytics
The Associate Customer Success Manager supports customers in achieving desired outcomes, drives product adoption, and communicates customer needs to the Verint team while becoming a product expert.
Top Skills: CcaasCx AutomationTotangoVerint Products
Reposted 13 Days AgoSaved
In-Office or Remote
Phoenix, AZ
111K-167K Annually
Senior level
111K-167K Annually
Senior level
News + Entertainment • Software
The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.
Top Skills: GainsightSalesforce
24 Days AgoSaved
In-Office
Phoenix, AZ
114K-172K Annually
Senior level
114K-172K Annually
Senior level
Cloud • Information Technology • Security • Software
The Sr. Customer Success Manager at F5 enhances customer engagement, drives product adoption, and guides clients in maximizing their investment in F5 solutions, while collaborating cross-functionally within the organization.
Top Skills: Application DeliveryApplication SecurityBig-IpCloud NetworkingCloud-Based SolutionsLoad BalancersNginx
Reposted 14 Days AgoSaved
Remote
Phoenix, AZ
26-31 Hourly
Mid level
26-31 Hourly
Mid level
Insurance
The Customer Success Specialist oversees customer service, conducts root cause analysis, provides software training, and supports clients post-implementation. They ensure adherence to SOPs and promote teamwork and knowledge sharing.
Top Skills: Database ApplicationsMs Office Suite
Junior
Mobile • Security • Software • Cybersecurity
The Customer Success Manager will manage client relationships, drive expansion in existing accounts, and support customers in achieving their goals with Keeper's cybersecurity solutions.
Top Skills: CybersecurityIamSaaSSalesforce
Reposted 14 Days AgoSaved
Remote
Phoenix, AZ
Senior level
Senior level
Artificial Intelligence • Healthtech
As a Customer Success Executive, you will implement AI solutions in healthcare systems, ensuring strong adoption, measurable outcomes, and collaborating closely with clinical and operational teams.
Top Skills: AIDigital HealthEnterprise Saas
Reposted 14 Days AgoSaved
Remote
Phoenix, AZ
66K-84K Annually
Mid level
66K-84K Annually
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager ensures client satisfaction, maximizes product utilization, mitigates risks, identifies revenue opportunities, and maintains relationships with dealerships.
Top Skills: Cx PlatformSalesforce
14 Days AgoSaved
Remote
Phoenix, AZ
Expert/Leader
Expert/Leader
Software • Database • Analytics
Lead client success and growth initiatives at Ruvixx by spearheading enterprise opportunities and managing strategic accounts, ensuring campaign success and stakeholder engagement.
Top Skills: Account ManagementMarketing
14 Days AgoSaved
Remote
Phoenix, AZ
110K-120K Annually
Mid level
110K-120K Annually
Mid level
Edtech
The Customer Success Operations Analyst will build reporting and dashboards, drive data-informed decisions, and improve customer success outcomes through analytics and automation.
Top Skills: AIAutomationDashboardsData EngineeringReporting
Reposted 14 Days AgoSaved
Remote
Phoenix, AZ
120K-135K Annually
Senior level
120K-135K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
Manage the success of a portfolio of enterprise customers, ensuring satisfaction, retention, and onboarding. Collaborate cross-functionally, track metrics, and drive expansion.
Top Skills: Bi ToolsExcelGoogle SuiteJIRALookerSalesforce
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