Top Customer Success Jobs in Philadelphia, PA

Lead the Customer Success department, focusing on customer outcomes, revenue retention, and team development. Collaborate cross-functionally to enhance customer journeys and operational efficiency.

The Customer Success Manager will cultivate relationships with healthcare clients, ensuring satisfaction and retention while overseeing post-sale processes and performance metrics.

As an AI Productivity Customer Success Intern, you'll improve workflows using AI tools. Responsibilities include evaluating tasks, designing solutions, and leading a capstone project to enhance efficiency in customer interactions.

The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.

The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.

The Senior Customer Success Manager will enhance enterprise relationships, drive retention and expansion, and build Customer Success processes at Reforge. This includes managing strategic accounts and collaborating with sales and product teams to improve customer outcomes.

The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.

The Principal Customer Success Manager will manage high visibility accounts in Life Sciences, enhancing relationships and ensuring successful solution adoption while providing critical feedback to PTC.

The Enterprise Customer Success Manager will strengthen customer relationships, drive adoption of products, address client needs, and manage renewals and upsell strategies for strategic accounts.

In this role, you'll manage customer relationships, ensuring value delivery, manage customer journeys, and collaborate with cross-functional teams to drive customer success.

The Client Success Manager will manage relationships with client partners, oversee account plans, ensure client satisfaction, and analyze program metrics to demonstrate value.

The Senior Enterprise Customer Success Manager ensures the success of enterprise customers by building relationships, driving product adoption, advocating for customer needs, and identifying growth opportunities through customer success plans and regular communication.

The Enterprise Customer Success Manager at Tavily guides enterprise customers through onboarding, implementation, and adoption of the AI search platform, ensuring customer satisfaction and value realization while advocating for customer needs internally.

The Customer Success Associate role involves customer engagement, operational tasks, strategic account planning, and advocating for customer needs, with a focus on career development in Customer Success Management.

The Customer Success Specialist will be the primary contact for parents and students, providing support, handling inquiries and issues, documenting problems, and ensuring a positive user experience in education services.

Manage a team of Customer Success Managers to drive renewals, expansions, and upsells, ensure client health, and develop sales strategies.

The Customer Success Manager is responsible for onboarding, maintaining customer relationships, and identifying upsell opportunities, ensuring clients achieve desired outcomes.

The Principal Customer Success Manager leads strategic Enterprise accounts, drives customer alignment, oversees revenue retention, and influences security strategies through executive-level engagements.

The Customer Success Manager oversees multiple healthcare account relationships, ensuring client satisfaction and driving successful outcomes while managing escalations across teams.

The Customer Success Manager will lead implementation and expansion efforts for Public Safety customers, ensuring adoption of Skydio's technology through strong customer relationships and proactive support.

The Senior Manager of Customer Success Management will mentor a team, drive customer engagement, improve retention, and collaborate with teams to execute strategies for Enterprise customers.

The Customer Success Manager will manage relationships with government agencies, ensuring platform adoption, retention, and satisfaction through proactive outreach, training, and support, while collaborating with internal teams for client success.

The Client Success Associate will engage clients to drive product usage, collaborate with internal teams, address customer issues, and ensure client satisfaction.

The role involves providing technical support, improving AI tool functionality, and eventually transitioning into a Customer Success Manager position, managing customer relationships, and contributing to the support quality and strategy.

As a Senior Customer Success Engineer, you'll ensure customer satisfaction by facilitating onboarding, increasing user adoption, and addressing technical issues while collaborating with cross-functional teams.