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Top Customer Success Jobs in Philadelphia, PA

YesterdaySaved
Remote
Philadelphia, PA
180K-200K Annually
Expert/Leader
180K-200K Annually
Expert/Leader
Artificial Intelligence • Edtech
The VP of Customer Success will drive customer adoption, retention, and revenue growth by leading a strategic Customer Success organization, ensuring customer insights shape company decisions, and collaborating across teams.
YesterdaySaved
Remote
Philadelphia, PA
60K-70K
Junior
60K-70K
Junior
Payments • Software • Transportation
The Customer Success Manager drives engagement with ~700 SMB clients through strategic outreach, data analysis, and cross-functional collaboration to improve retention and customer satisfaction.
Top Skills: GainsightExcelMicrosoft PowerpointMicrosoft WordPlanhatSalesforce
YesterdaySaved
Remote
Philadelphia, PA
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
The Senior Enterprise Customer Success Manager drives customer success, retention, and revenue expansion for enterprise clients, managing onboarding and using a strategic approach to ensure client satisfaction and maximum platform usage.
Top Skills: ExcelGoogle SuiteJIRALookerSalesforce
YesterdaySaved
Remote
Philadelphia, PA
107K-153K
Senior level
107K-153K
Senior level
Fintech • Real Estate • PropTech
The Customer Success Manager is responsible for maximizing value for lender customers, managing relationships, driving renewals, upsells, and ensuring alignment with Snapdocs' solutions to meet digital closing goals.
Top Skills: Google SuiteSisense
YesterdaySaved
Remote
Philadelphia, PA
32-32
Junior
32-32
Junior
Security • Software
The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.
Top Skills: AWS
YesterdaySaved
Remote
Philadelphia, PA
70K-80K Annually
Junior
70K-80K Annually
Junior
Healthtech
As a Client Success Executive, you will build strong client relationships, understand their needs, support their success, and collaborate with internal teams. You'll engage with clients regularly and contribute to enhancing their experience with our IT solutions, while also managing travel to client sites.
Top Skills: Digital Healthcare Technology
Reposted 5 Days AgoSaved
Remote
Philadelphia, PA
140K-160K
Mid level
140K-160K
Mid level
Artificial Intelligence
The Customer Success Manager builds relationships, ensures customer satisfaction, manages account risks, and drives user engagement for a video communication platform.
Top Skills: B2B Saas
YesterdaySaved
Remote
Philadelphia, PA
80K-130K
Senior level
80K-130K
Senior level
Edtech
The Director drives success for College Board's strategic accounts by ensuring customer satisfaction, retention, and optimizing enrollment solutions. They collaborate cross-functionally to enhance customer experience and produce thought leadership in enrollment management.
Top Skills: Crm SystemsMicrosoft SuiteSalesforceZoom
Reposted YesterdaySaved
Remote
Philadelphia, PA
110K-125K
Senior level
110K-125K
Senior level
Edtech • HR Tech
The Sr. Customer Success Manager at EasyLlama manages customer lifecycles, driving satisfaction and growth through strategic relationships and effective communication, while advocating for client needs internally.
Top Skills: ElearningHr TechSaaS
Reposted YesterdaySaved
In-Office or Remote
Philadelphia, PA
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Software
As a Senior Customer Success Manager, you will manage customer success initiatives, advise on procurement best practices, and drive customer engagement and satisfaction.
Top Skills: ClmCoupa)Erp (NetsuiteGrcHris (Workday)JIRAServicenow Workflow Management Tools
Reposted YesterdaySaved
In-Office or Remote
Philadelphia, PA
Senior level
Senior level
Software
Manage a growing customer base, advise on procurement best practices, ensure customer satisfaction, and collaborate with stakeholders to drive success.
Top Skills: B2B SaasClmCoupaErpGrcHrisJIRANetSuiteServicenowWorkday
Reposted YesterdaySaved
In-Office or Remote
Philadelphia, PA
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Software
Manage enterprise customer accounts, drive procurement success, and ensure product adoption while maintaining customer satisfaction and collaboration across teams.
Top Skills: ClmCoupa)Erp (NetsuiteGrcHris (Workday)JIRAServicenow
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Reposted YesterdaySaved
Remote
Philadelphia, PA
150K-225K Annually
Senior level
150K-225K Annually
Senior level
Artificial Intelligence • Software
Drive adoption, retention, and expansion across strategic customer relationships. Engage with teams to ensure customer value realization and lead business reviews.
Top Skills: AIMachine LearningSupply Chain Management
Reposted YesterdaySaved
Remote
Philadelphia, PA
160K-190K
Senior level
160K-190K
Senior level
Healthtech
The Client Success Executive manages client relationships, oversees project implementation, and ensures quality deliverables while driving client outcomes and engagement strategies.
Top Skills: HubspotJIRAExcelMicrosoft PowerpointMicrosoft Word
Reposted YesterdaySaved
Remote
Philadelphia, PA
Senior level
Senior level
Marketing Tech • Design
Manage a portfolio of Enterprise customers, helping them optimize Superside's services while driving revenue and efficiency through strategic partnerships.
Top Skills: GainsightPlanhatSalesforce
Reposted YesterdaySaved
Remote
Philadelphia, PA
Mid level
Mid level
Healthtech • Internet of Things • Hospitality • Telehealth
The Customer Success Project Manager coordinates non-troubleshooting client requests, facilitates communication between teams, and ensures project execution with a focus on exceptional client experiences.
Top Skills: AsanaClickupJIRALinearMonday.Com
Reposted YesterdaySaved
Remote
Philadelphia, PA
Mid level
Mid level
Artificial Intelligence • Healthtech
The Customer Success Manager will advocate for customers, enhance relationships, ensure smooth onboarding, and drive product value demonstration through data analysis.
Top Skills: Ai SolutionsData AnalyticsMedical ImagingSaaS
Reposted YesterdaySaved
Remote
Philadelphia, PA
85K-120K Annually
Mid level
85K-120K Annually
Mid level
Software
The Enterprise Client Success Manager drives customer satisfaction and retention for large accounts through relationship building and by providing exceptional support and value.
Top Skills: Advanced Reporting SoftwareBusiness Intelligence SoftwareExcel
Reposted YesterdaySaved
Remote
Philadelphia, PA
140K-180K
Senior level
140K-180K
Senior level
Information Technology
The Strategic Customer Success Manager manages a diverse business portfolio, focusing on customer growth and retention through upselling, technical analysis, and collaboration with cross-functional teams.
Top Skills: APIsSnowflakeSQL
Reposted YesterdaySaved
Remote
Philadelphia, PA
Mid level
Mid level
Real Estate
The Customer Success Manager will develop relationships with clients, ensure account health, drive renewals, and collaborate on growth opportunities. They will also manage customer data and conduct regular reviews to ensure client success.
Reposted YesterdaySaved
Remote
Philadelphia, PA
70K-74K Annually
Mid level
70K-74K Annually
Mid level
Energy
The Customer Success Associate at Voltus manages customer onboarding and provides ongoing support, ensuring efficient entry into the energy market while fostering strong customer relationships.
Top Skills: Salesforce
Reposted YesterdaySaved
Remote
Philadelphia, PA
Mid level
Mid level
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
As a Customer Success Manager, you will build relations, drive customer retention, collaborate for strategy, and ensure customer success with software use.
Reposted YesterdaySaved
Remote
Philadelphia, PA
81K-157K Annually
Senior level
81K-157K Annually
Senior level
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
Reposted YesterdaySaved
Remote
Philadelphia, PA
81K-157K Annually
Mid level
81K-157K Annually
Mid level
Cloud • Software
Manage customer relationships, track performance metrics, address issues, collaborate cross-functionally, and align solutions to customer goals.
Top Skills: Crm SoftwareCustomer Success Management Software
Reposted YesterdaySaved
Remote
Philadelphia, PA
56K-129K Annually
Junior
56K-129K Annually
Junior
Cloud • Software
The Associate Customer Success Manager will address customer issues, manage multiple projects, and ensure timely delivery of solutions.
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