Top Operations Jobs in Philadelphia, PA

Leads global application support and managed service delivery for Pfizer manufacturing systems. Oversees incident, problem, change, and configuration management; production support performance; SLA reporting; root-cause analysis; and transition of applications from project teams to long-term support. Provides technical and functional expertise, coordinates support teams and vendors, drives continuous improvement and automation, and supports critical issue resolution across manufacturing execution, labeling, plant, and edge systems.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, promoting digital banking solutions, assisting with scheduling, and introducing customers to appropriate banking services. The role also helps identify fraud risks, maintain compliance, support daily teller-line activities, and motivate team members to meet business objectives.

Supports branch operations by processing and approving teller transactions, assisting customers with banking products and digital solutions, managing operational tasks and scheduling, resolving issues, mitigating fraud and risk, and supporting branch employees. The role also helps motivate the team, maintain compliance, and deliver a strong customer experience.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, managing operational activities, reducing risk, and assisting with scheduling. Provides customer service, promotes digital banking solutions, identifies financial needs, detects potential fraud, and helps motivate employees to meet business objectives and compliance requirements.

Supports branch operations by processing and approving teller transactions, assisting customers with banking technology, managing operational risks, resolving issues, and supporting branch scheduling. Identifies customer financial needs, makes appropriate banker introductions, handles complaints, detects potential fraud, and helps motivate employees to meet business objectives while following banking policies and compliance requirements.

Supports Service Operations strategic initiatives through process improvement, staffing and capacity modeling, call and quality data analysis, risk insights, documentation, project tracking, AI use cases, and resource allocation. The intern collaborates with business leaders, subject matter experts, and IT professionals while contributing to service excellence and organizational planning.

Directs commissions operations for life and annuity products, overseeing multifunctional teams, service providers, budgets, resources, and operational strategy. Leads continuous improvement, cross-functional initiatives, risk management, reporting, and customer service escalation. Partners with senior leadership and vendors while developing managers, improving performance, and using operational data to guide decisions. The role requires extensive operations and management experience, preferably in insurance or financial services.

Supports department leadership with daily business operations, inventory management, matter budgets, pricing, financial analysis, forecasting, quarterly variance reporting, and special projects. Develops financial and statistical models and improves reporting processes using Qlik, Microsoft Access, Excel, and other financial software. Contributes to annual budgeting and provides analytical and operational support across multiple priorities.

Provides administrative and operational support to the Operations Department, CEO, facilities and maintenance teams. Responsibilities include coordinating vendors, managing office systems and communications, processing renewals and licenses, handling mail and supplies, and supporting procurement and research. The role is full-time, on-site, Monday through Friday, and requires discretion with confidential information plus regular physical activity.

Participates in a 10-week business continuity internship supporting business continuity and disaster recovery training, exercises, risk and control analysis, process implementation, and project management. Works with emergency management and continuity subject matter experts through mentoring and shadowing, contributes to business projects, and presents work to senior leaders. Requires strong communication, analytical, organizational, and collaboration skills, with up to five days per week onsite.

Leads solution operations by translating product strategy into scalable processes, service standards, operating cadences, and client-facing execution plans. Acts as a bridge across product, client service, account management, and delivery teams; drives cross-functional initiatives, risk mitigation, change adoption, training, and continuous improvement. Uses customer feedback and operational performance insights to improve service delivery, influence decisions, and support broader solution operations strategy.

Provides administrative and office support across New York and Philadelphia offices. Responsibilities include welcoming visitors, managing conference rooms, coordinating food and events, handling facilities requests, monitoring inboxes, supporting onboarding, processing tax returns, managing mail and supplies, and responding to recurring and ad hoc requests. Requires strong customer service, communication, organization, multitasking, problem-solving, and Microsoft Office skills.

Leads onsite operations for a live gaming facility, supervising employees, optimizing processes, managing budgets and resources, ensuring service quality, supporting recruitment and training, and reporting performance to local and global leadership. The role requires extensive gaming or casino industry experience, U.S. people-management experience, strong organization, and proficiency with Microsoft Office.

Supervises centralized operational activities within a technology and asset management company. The provided description does not specify detailed responsibilities, required qualifications, technologies, travel expectations, or clearance requirements.

The Senior Ecommerce Operations Analyst monitors system health and data flows across PIM, DAM, commerce, and supplier platforms. The role automates operational checks, evaluates technology solutions, analyzes support-ticket patterns, documents SOPs, uses generative AI for troubleshooting and scripting, supports supplier integrations, and improves merchandising workflows. The analyst also provides second-level technical support and mentors junior team members.

Leads commerce and distribution operations across direct-to-consumer, institutional, retail, reseller, marketplace, and digital channels. Owns channel strategy, partner governance, ecommerce performance, product data, pricing, forecasting, analytics, financial controls, fulfillment strategy, anti-piracy efforts, and technology prioritization. Manages cross-functional relationships and develops teams responsible for channel operations, partner management, digital distribution, ecommerce, and marketplace activities.

Leads the Legal Department’s operating model, technology strategy, process improvement, budgeting, vendor and outside-counsel management, analytics, AI governance, knowledge management, and corporate entity operations. Partners cross-functionally to improve legal service delivery, automate workflows, manage spend, develop self-service tools, establish responsible AI practices, and drive adoption of new processes and platforms across a growing retail enterprise.

Processes and reviews domestic and international mutual fund transactions, submits client trading orders, maintains securities and account data, investigates root causes, and supports timely settlement. The role responds to internal and external client inquiries, coordinates with operational teams, implements assigned solutions, manages multiple time-sensitive tasks, and maintains confidentiality, accuracy, and service quality.

Processes corrections, reversals, securities setups, account maintenance, and client transactions across multiple systems. Reviews transaction information, researches root causes, resolves issues, responds to client inquiries, and implements assigned solutions. The role coordinates with operational teams, manages time-sensitive workloads, maintains confidentiality and accuracy, and recommends process and system improvements while following policies, procedures, regulations, and client instructions.

Directs daily operations for the FamilyMatters office, overseeing service delivery, facilities, compliance, budgets, financial reporting, staff supervision, program implementation, grant tracking, and operational systems. Partners with executive, clinical, accounting, development, and board leaders to support programming, fundraising, community engagement, vendor relationships, and regulatory requirements. Responds to operational emergencies and ensures safe, efficient, mission-aligned service delivery.

Supports executive decision-making and company growth through business analysis, proposals, financial modeling, budgeting, resource forecasting, cross-functional project leadership, and operational process improvement. The role partners across engineering, finance, people, supply chain, and business development, with responsibilities spanning customer and government proposals, vendor management, purchasing workflows, and implementation of new business systems.

Leads approximately 150 employees delivering digital and preservation services. Owns operational performance, capacity planning, quality, productivity, budgets, revenue, gross margin, partner relationships, customer escalations, and continuous improvement. Develops scalable operating strategies, manages KPIs and service-level adherence, partners with Technology on workflow and automation improvements, and represents Operations in customer, sales, and executive engagements.

Supports eMerge legal operations by coordinating matter intake, status tracking, budgets, estimates, rates, reporting, workflows, and client communications. Analyzes operational metrics, identifies process improvements, develops dashboards and recommendations, coordinates cross-functional initiatives, supports tool rollouts and training, and maintains confidential documentation. The role requires strong organization, communication, judgment, data analysis, and familiarity with eDiscovery, litigation support, or legal operations.

Own cafe operational procedures, systems, SOPs, POS implementation, AI tools, and workflow automations. Drive continuous improvement through feedback analysis, guest recovery, quality assurance, training, and student leadership development. Partner cross-functionally to standardize processes, improve cafe efficiency, and support training outcomes across the organization. The role requires hospitality or foodservice operations experience, up to 25% travel, and the ability to perform physical cafe-related duties.

Owns the concept-to-consumer go-to-market workflow for Mitchell & Ness, including sell-in and launch-readiness calendars, cross-functional meetings, milestone tracking, reporting, and asset delivery. The role aligns Merchandising, Marketing, Product Development, Sales, and digital teams; improves Monday.com workflows through automation and reporting; applies AI tools to streamline operations; and identifies process gaps across product launches, collaborations, and key moments.