Top Operations Jobs in Philadelphia, PA

Supports Service Operations strategic initiatives through process improvement, staffing and capacity modeling, call and quality data analysis, risk insights, documentation, project tracking, AI use cases, and resource allocation. The intern collaborates with business leaders, subject matter experts, and IT professionals while contributing to service excellence and organizational planning.

Own cafe operational procedures, systems, SOPs, POS implementation, AI tools, and workflow automations. Drive continuous improvement through feedback analysis, guest recovery, quality assurance, training, and student leadership development. Partner cross-functionally to standardize processes, improve cafe efficiency, and support training outcomes across the organization. The role requires hospitality or foodservice operations experience, up to 25% travel, and the ability to perform physical cafe-related duties.

Leads World Financial Group operations by setting operating strategy, overseeing end-to-end service delivery, improving performance and resilience, managing third-party relationships, driving transformation, mitigating operational risks, and developing a high-performing leadership team. Partners with senior leaders across distribution, product, technology, risk, compliance, finance, and shared services to improve customer outcomes and business performance.

Manages internal operations, including risk and safety workflows, IT processes, fleet vehicles, inventory, telephony, mobile devices, and operational support. Ensures compliance with City regulations and funder requirements, oversees safety reporting and committees, troubleshoots operational issues, liaises with the Office of Information Technology, and supervises Operations and IT Coordinators.

Manages business operations through reporting, data analysis, budgeting, forecasting, variance analysis, procurement and payment oversight. Leads a team, maintains data integrity, develops reporting tools, consolidates data sources, improves processes, and communicates business requirements for system enhancements. Requires independent judgment, operational leadership, and a flexible schedule including nights and weekends.

Provides senior-level reception and switchboard support by welcoming visitors, managing communications, checking in guests, issuing badges, and maintaining visitor protocols. Prepares conference rooms, coordinates catering, reconciles invoices, verifies audio/video functionality, resolves minor technical issues, and performs light administrative duties while maintaining a professional company image.

Provides professional reception and switchboard service, welcomes and manages visitors, issues badges, supports meetings and conference rooms, coordinates catering, reconciles invoices, assists with basic technology issues, and performs administrative office support. The role requires strong communication, organization, confidentiality, customer service, telephone handling, and flexibility across standard business hours.

Owns the concept-to-consumer go-to-market workflow for Mitchell & Ness, including sell-in and launch-readiness calendars, cross-functional meetings, milestone tracking, reporting, and asset delivery. The role aligns Merchandising, Marketing, Product Development, Sales, and digital teams; improves Monday.com workflows through automation and reporting; applies AI tools to streamline operations; and identifies process gaps across product launches, collaborations, and key moments.

Leads firmwide operations for a growing CPA and advisory firm, overseeing process improvement, resource allocation, financial and operational performance, technology initiatives, organizational development, and strategic execution. Partners with firm leadership and department heads to improve efficiency, profitability, scalability, employee engagement, and client service. The role also supports workforce planning, succession, budgeting, billing, collections, compliance, and cross-functional organizational initiatives.

Allocates daily staffing and resources to flights and ground-handling tasks while responding to changing operational needs. Uses staffing systems to identify requirements and prepare reports, coordinates station activities, supports safe and timely operations, and adjusts staffing in accordance with labor agreements and local policies. The role requires administrative reporting, problem-solving, employee engagement, and collaboration with management, frontline staff, and operational departments in an airport ramp environment.

Configure, optimize, and maintain HubSpot CRM environments supporting sales and revenue operations. Responsibilities include workflow and pipeline configuration, data integrity and governance, CRM audits, automation, client account deployments, integrations with sales technology, reporting support, documentation, enablement, and troubleshooting. The role partners with RevOps, sales leadership, data teams, and clients to improve scalability, system reliability, sales productivity, and revenue visibility.

Handle new client onboarding and existing account maintenance, troubleshoot documentation mismatches, provide operational support to advisors and clients via phone/email, collaborate with Trade Operations and Business Development to ensure efficient account setup, and perform miscellaneous operational duties to improve client experience.

Supports complex BNY client operational and technical issues, resolves requests, performs quality control, identifies operational risks, supports control assessments, and improves client processes. The role requires strong analytical, organizational, communication, and problem-solving skills, along with experience in operations or client services and knowledge of BNY Mellon products and services.

Supports mortgage call center operations through reporting, mailbox management, sales and government loan-processing requests, TCPA compliance reviews, audit remediation, risk assessments, workflow and procedure maintenance, and special projects. Coordinates with internal teams and IT, prepares review results and presentations, and assists with team training and development.

Undergraduate summer intern supporting Johnson & Johnson Innovative Medicine North America Operations. Responsibilities include developing strategic insights and recommendations, solving complex business problems, managing projects, collaborating across a matrixed organization, and designing tactical solutions. Interns gain exposure to strategic customer groups, scientific affairs, patient engagement, established products, government affairs, health policy, and advocacy. The program includes leadership training, coaching, networking, and practical business experience.

Supports global network operations by monitoring and escalating infrastructure and application alerts, administering Active Directory users and groups, configuring Cisco and Juniper switches, and troubleshooting broadband, wireless, and network issues at retail locations. The intern also contributes to technology projects and explores AI applications in network operations while collaborating with Technical Services and Operations teams.

Lead Foodhub’s US business with full accountability for commercial growth, market expansion, operations, customer and partner success, team building, and profitability. Partner with the CEO and global leadership to define strategy, build scalable operating structures, develop strategic partnerships, strengthen customer relationships, guide product innovation, establish performance KPIs, and create a high-ownership culture.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

Supports excess insurance underwriters by preparing policy documents, maintaining underwriting files, ensuring regulatory compliance, ordering inspections and audits, soliciting renewals, reviewing certificates, resolving reinsurer discrepancies, producing reports, contacting producers, and assisting with user acceptance testing. The role requires accurate data entry, strong Excel skills, deadline management, database use, and the ability to manage multiple operational tasks.

Provides tier 1 and tier 2 functional support for Microsoft Dynamics 365 Finance and Operations. Troubleshoots ERP issues involving inventory, order management, workflows, and financial modules; trains users; escalates complex bugs; monitors system performance; supports upgrades and module rollouts; and assists finance, warehouse, and operations teams in a high-volume distribution environment.

Coordinate daily route coverage and independent contractor (IC) dispatch to meet customer delivery requirements. Create and adjust routes, monitor dispatch board, communicate delays, ensure IC compliance and paperwork, complete daily service and administrative reports, assist with contractor onboarding and STAT coverage, and support customers and dispatch as needed.

Provides on-the-ground operational support for seven college organizing teams in Greater Philadelphia. Responsibilities include coordinating university events, delivering and distributing supplies, managing inventory, arranging staff travel logistics, and supporting voter registration efforts. The role requires balancing shifting priorities, coordinating multiple teams, and providing reliable logistical assistance during election mobilization periods.

Supports executive leadership, internal communications, Microsoft 365 tools, firmwide calendars, meetings, and virtual and in-person events. Responsibilities include drafting and distributing employee communications, maintaining SharePoint and communication calendars, coordinating leadership and board meetings, providing scheduling and administrative assistance, tracking engagement analytics, and supporting regional events. The role requires strong judgment, discretion, organization, communication skills, and the ability to manage multiple priorities.

Leads FP Movement’s global operations calendar and cross-functional processes from product creation through commercialization and post-consumer operations. Partners with product, sourcing, design, merchandising, marketing, and sales to improve speed, efficiency, capacity planning, and go-to-market execution. Develops operating models, dashboards, performance metrics, executive materials, and process improvements while championing analytics, automation, and generative AI across the retail organization.

Leads global fraud strategy and operations across retail, wholesale, and subscription businesses. Develops fraud and payment analytics, dashboards, KPIs, and prevention strategies; monitors disputes and revenue retention; manages external fraud-prevention and payment vendors; reviews contracts, pricing, invoices, and renewals; and partners cross-functionally to improve fraud controls, operational performance, and customer experiences.