Top Operations Jobs in Philadelphia, PA

Leads strategic initiatives and cross-functional projects for Healthcare Payments Operations. Responsibilities include improving business processes, coordinating teams, preparing executive communications, producing reporting packages, analyzing business insights, organizing strategy sessions, maintaining collaboration resources, and supporting the COO with business planning and special projects. The role requires strong stakeholder management, presentation, analytical, project management, and operational strategy skills.

Leads global credentialing, re-credentialing, onboarding, product enablement, data stewardship, and account-maintenance operations for B2B credit customers. Manages approximately 40–50 associates through people leaders, improves speed and compliance, monitors KPIs and productivity, strengthens controls, and drives process and technology improvements. Partners with Sales, Compliance, Legal, Support, and technology teams to resolve onboarding issues, improve customer outcomes, and communicate operational requirements.

Provides real-time operational support for Fed ACH and Check transaction processing on a 24x6 schedule. Monitors application health, handles production issues and incidents, performs operational and volume analyses, supports testing and defect management, and assists with payment-system projects and process improvements. The role also supports customer service, settlement activities, cross-team communication, and escalation of operational issues.

Serves as the school’s primary receptionist and first point of contact for families, students, staff, and visitors. Manages calls, inquiries, visitor procedures, student enrollment records, PowerSchool data, attendance tracking, purchasing, inventory, events, staff requests, and new-hire onboarding. Maintains accurate confidential records, supports compliance, and provides empathetic, organized administrative service in a busy school office.

Provides administrative and operational support to project managers and operations leadership. Maintains project tracking systems, documentation, workflow records, and reports; monitors shipments; manages purchase orders and vendor communications; coordinates prototype shipments, logistics, testing schedules, couriers, office supplies, facilities, and customer visits. Requires strong organization, communication, multitasking, and proficiency with Microsoft Office, especially Excel, Outlook, and Teams.

Leads enterprise strategy and operational initiatives for the Office of the COO, translating executive priorities into actionable plans, performance insights, governance mechanisms, and measurable results. Advises senior leaders, facilitates cross-functional decision-making, supports member firms, and drives implementation across complex, geographically dispersed organizations. The role requires strong business and financial acumen, executive communication, independent problem-solving, and the ability to influence without formal authority.

Leads enterprise strategy and operational priorities for the Office of the COO, translating ambiguous business problems into recommendations, executable plans, and measurable outcomes. Owns performance analysis, executive operating reviews, governance, organizational effectiveness, and cross-functional implementation across Americas member firms. Advises senior executives, facilitates decisions, manages multiple strategic workstreams, and drives accountability without formal authority.

Supports financial reconciliation, accounts payable workflows, invoice validation, shipment tracking, inventory accuracy, product aging, disposal and tax reclaim processes, and warehouse audits. Acts as a liaison among commercial teams, distributors, suppliers, and service partners while producing operational reports and maintaining accurate financial and inventory records. The role requires strong Excel, analytical, organizational, communication, and supply chain documentation skills.

Supports school and network operations, including enrollment, records, scheduling, testing, facilities, procurement, budgeting, payroll, customer service, compliance, safety protocols, and staff supervision. The role provides temporary campus leadership and contributes to strategic initiatives while developing readiness for future Assistant Principal of Operations opportunities. Frequent travel between network campuses may be required.

Leads growth operations for Audit & Assurance by translating strategy into actionable plans, governance processes, reporting, pipeline visibility, campaign coordination, and accountability mechanisms. Partners with senior growth and sales leaders to monitor pursuits, market opportunities, program adoption, performance trends, and execution risks. Provides analysis and decision support while improving operating rhythms, cross-functional alignment, and follow-through across the practice.

Supports recruiting, onboarding, HR administration, office operations, finance logging, vendor coordination, and partner projects. Responsibilities include maintaining records in Greenhouse, coordinating interviews and equipment, managing supplies and invoices, tracking licenses and inventory, planning events, and improving processes with Excel and Microsoft 365. The role is initially recruiting-focused and develops into broader business operations ownership.

Leads HomeBase’s fiduciary services and operational infrastructure, overseeing trust administration, team development, vendor management, invoicing, banking, reporting, controls, and client operations. Partners with attorneys, accountants, advisors, and banking teams to ensure accurate, compliant service delivery. Designs scalable workflows, drives process improvements, manages performance through EOS scorecards and KPIs, supports technology adoption, and expands fiduciary service capabilities.

Serves as the operational partner for Audit and Assurance growth leadership, translating strategy into actionable plans, governance processes, accountability mechanisms, and measurable outcomes. Oversees pipeline and pursuit visibility, growth reporting, dashboards, market intelligence, campaign adoption, leadership operating rhythms, and execution tracking. Provides analysis and decision support, identifies execution risks and barriers, and coordinates cross-functional growth initiatives with marketing, sales, and business leaders.

Provides executive administrative support to Tax leaders by managing complex calendars, travel and conference registrations, meetings, expense reports, Microsoft Office documents, communications, and special projects. Coordinates cross-functional initiatives, maintains confidentiality, and supports executives across time zones. The role requires strong organization, judgment, communication, adaptability, and proficiency with Microsoft Office, AI productivity tools, and travel and expense platforms.

Manages end-to-end debit card operations, including card lifecycle processing, disputes, chargebacks, fraud coordination, servicing, vendor and processor relationships, controls, compliance, incident management, and continuous improvement. Oversees SLAs, operational metrics, audits, business continuity, automation initiatives, and process changes while leading a team of card operations specialists and ensuring strong customer outcomes.

Leads ClearDrive’s centralized remote scanning operation, including technician hiring, training, scheduling, coverage, performance management, scan quality, OEM compliance, KPI reporting, and escalation handling. Coordinates remote technicians with shop staff during pre- and post-repair scans, supports new-location rollouts, troubleshoots connectivity and hardware issues, and drives process improvements across the distributed team.

Supports Commercial growth initiatives across Sales, Marketing, and Operations. Responsibilities include coordinating strategic projects and events, analyzing pipeline and business data, improving workflows and documentation, supporting Salesforce and CRM initiatives, creating dashboards and presentations, and translating cross-functional business needs into actionable solutions. The intern will gain experience in growth operations, stakeholder management, project coordination, data analysis, and commercial execution.

Leads high-throughput environmental laboratory operations, including technical activities, workflow, staffing, equipment, facilities, quality systems, regulatory compliance, and client support. Manages more than 50 personnel, tracks performance indicators such as turnaround time and backlog, drives process improvements, supports audits, and collaborates on LIMS and automated reporting. Requires laboratory management experience, environmental laboratory expertise, and knowledge of ISO 17025 and analytical methods.

Oversee non-academic school operations, including assessments, procurement, budgeting, payroll, enrollment, communications, compliance, safety, facilities, transportation, scheduling, and teacher coverage. Supervise administrative assistants, coordinate events and logistics, maintain records, support regulatory adherence, and collaborate with school and network leadership to ensure an efficient, safe, and well-organized educational environment.

Entry-level rotational business operations role for recent graduates. Responsibilities include customer support across chat, email, and phone; resolving operational issues; analyzing service data; improving processes; managing BPO performance; maintaining SOPs; and rotating through Product, Marketing, Merchandising, Compliance, People, and other teams. The role is fully onsite in Philadelphia and offers cross-functional career development.

Processes corrections and reversals for client transactions on the SEI Wealth Platform. Reviews and enters client and transaction information, maintains securities and accounts, responds to inquiries, researches root causes, implements solutions, and coordinates with operational teams. The role requires accurate, timely transaction processing, policy and regulatory interpretation, confidentiality, process improvement, and effective management of multiple time-sensitive assignments.

Supports the Fundraising Systems & Operations team through filing, SharePoint organization, supervised database data entry, return-mail and survey processing, data cleanup, and matching gift processing. Requires undergraduate or graduate study, recent graduation eligibility, and exposure to Microsoft 365.

Manage settlement operations across mass tort matters by standardizing intake, tracking, reporting, quality assurance, data synchronization, payment records, and system protocols. Serve as the subject matter expert for case management and settlement platforms, translate practice needs into technology requirements, coordinate with vendors and external parties, validate claims data, and train settlement teams under attorney supervision.

Manages wholesale customer care, return authorizations, credits, order entry, order maintenance, account setup, and order allocations across U.S. and U.K. fulfillment centers. Partners with sales, credit, customer service, transportation, and fulfillment teams to resolve shipping issues, fulfill customer requests, improve processes, and support reporting and workflow during high-volume periods.

Supervises Workday production operations, including configuration, troubleshooting, support intake, prioritization, testing, documentation, release planning, vendor coordination, and escalation management. Maintains issue backlogs, operational reporting, production-readiness controls, and support procedures. Coordinates cross-functional stakeholders, assigns work, supports knowledge transfer, and drives continuous improvement across Workday processes and production support.