Top Customer Success Jobs in Philadelphia, PA

Reposted 21 Days AgoSaved
Remote
Philadelphia, PA
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Healthtech
The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.
Top Skills: Customer SuccessProject ManagementSaaS
Reposted 8 Days AgoSaved
In-Office
Philadelphia, PA
Junior
Junior
Healthtech • Information Technology • Software
The Customer Success Associate will onboard post-acute care facilities, assist with customer inquiries, maintain data integrity, and support ongoing customer initiatives within Repisodic's platform.
Top Skills: AsanaSalesforceZendesk
Reposted 15 Hours AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Sales
The Premier Customer Success Manager at AppDirect will enhance customer relationships, optimize cloud GTM strategies, and ensure successful adoption of cloud marketplaces. Responsibilities include training customers, conducting executive reviews, and collaborating across teams to improve customer satisfaction and retention.
Top Skills: AWSConfluenceGCPGoogle WorkspaceAzureSalesforceTableau
Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
155K-185K Annually
Mid level
155K-185K Annually
Mid level
Artificial Intelligence • Information Technology • Consulting
As a Commercial Customer Success Manager, you will manage customer accounts, ensuring onboarding, adoption, and renewals while driving value from the AI-powered platform and collaborating with internal teams.
Top Skills: AIGainsightHubspotLlm Orchestration FrameworksSalesforce
Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Software
The Mid-Market Customer Success Manager at BrightHire oversees a portfolio of customers, driving engagement from implementation to renewal while ensuring customer satisfaction and value realization. The role requires autonomy, data fluency, strong communication skills, and collaboration across teams to optimize customer outcomes.
Top Skills: Ai ToolsAutomationSystems
Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Artificial Intelligence • Sports • Big Data Analytics
The Senior Customer Success Manager at Relo Metrics manages a portfolio of clients, enhancing client satisfaction, retention, and revenue growth while collaborating across teams to optimize product use.
Top Skills: Customer Success ToolsPendoSalesforce
Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
111K-130K Annually
Mid level
111K-130K Annually
Mid level
Natural Language Processing • Software
As a Customer Success Engineer at Algolia, you will ensure customer adoption and success of the search platform by providing technical onboarding, solution design, and support. You will advise customers on best practices, deliver workshops, and collaborate with internal teams to improve customer experience and outcomes.
Top Skills: C#Database ManagementJavaJavaScriptObjective-CPHPPythonRest ApiRubySwiftWeb Development
Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
92K-142K Annually
Senior level
92K-142K Annually
Senior level
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
AdTech • Information Technology • Software
The Customer Success Manager is responsible for managing publisher relationships, providing technical guidance, optimizing ad performance, and ensuring client satisfaction in the ad tech landscape.
Top Skills: CSSExcelGoogle Ad ManagerGoogle AnalyticsHTMLHubspotJavaScriptJIRATrelloZendesk
Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
85K-90K Annually
Mid level
85K-90K Annually
Mid level
Edtech • Information Technology • Software • Virtual Reality
The Customer Success Manager manages customer relationships, drives product adoption, monitors account health, and ensures renewal readiness through collaboration and regular check-ins.
Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Software
As a Customer Success Manager, you will drive adoption and revenue growth for AI solutions, manage Enterprise accounts, and ensure customer success through strategic execution and relationship management.
Top Skills: AIAPIsLlmsSaaSTechnical Platforms
Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
65K-65K Annually
Senior level
65K-65K Annually
Senior level
Software • Cybersecurity
As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.
Top Skills: B2B SaasCybersecurity
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Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Mobile • Software
As a Client Success Representative, manage client relationships, ensure satisfaction, provide training, identify sales opportunities, and collaborate with teams to drive client retention and business growth.
Top Skills: Crm SoftwareSaaS
Reposted 22 Hours AgoSaved
Remote or Hybrid
Philadelphia, PA
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
The Customer Success Manager ensures clients realize measurable outcomes by optimizing their journey and driving product adoption through engagement, training, and collaboration with sales teams.
Top Skills: AIAnalyticsSaaS
Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
200K-300K Annually
Senior level
200K-300K Annually
Senior level
HR Tech • Information Technology • Software
Lead the Customer Success department, focusing on customer outcomes, revenue retention, and team development. Collaborate cross-functionally to enhance customer journeys and operational efficiency.
Top Skills: GainsightSalesforce
Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
Expert/Leader
Expert/Leader
Healthtech
The Customer Success Manager will cultivate relationships with healthcare clients, ensuring satisfaction and retention while overseeing post-sale processes and performance metrics.
Top Skills: ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
Internship
Internship
Cloud • Software • Database • Analytics
As an AI Productivity Customer Success Intern, you'll improve workflows using AI tools. Responsibilities include evaluating tasks, designing solutions, and leading a capstone project to enhance efficiency in customer interactions.
Top Skills: Ai ToolsChatgptClaudeGeminiWorkflow Automations
Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
106K-147K Annually
Expert/Leader
106K-147K Annually
Expert/Leader
Big Data • Internet of Things • Machine Learning
The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.
Top Skills: AICpeMachine LearningOpensyncSoftware-Defined Networking
Reposted 22 Hours AgoSaved
Remote
Philadelphia, PA
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Fintech • Software • Financial Services
The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.
Reposted 22 Hours AgoSaved
Remote or Hybrid
Philadelphia, PA
Senior level
Senior level
Cloud • Information Technology • Internet of Things • Productivity • Software
The Senior Customer Success Manager will enhance enterprise relationships, drive retention and expansion, and build Customer Success processes at Reforge. This includes managing strategic accounts and collaborating with sales and product teams to improve customer outcomes.
Top Skills: AIAutomationSaaS
Reposted YesterdaySaved
Remote or Hybrid
Philadelphia, PA
85K-110K Annually
Junior
85K-110K Annually
Junior
Big Data • Information Technology • Software • Database • Analytics
The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.
Top Skills: SaaSSQL
Reposted YesterdaySaved
Remote
Philadelphia, PA
114K-161K Annually
Senior level
114K-161K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Principal Customer Success Manager will manage high visibility accounts in Life Sciences, enhancing relationships and ensuring successful solution adoption while providing critical feedback to PTC.
Top Skills: Alm SoftwareCadPlm
Reposted YesterdaySaved
In-Office or Remote
Philadelphia, PA
Mid level
Mid level
Software
The Enterprise Customer Success Manager will strengthen customer relationships, drive adoption of products, address client needs, and manage renewals and upsell strategies for strategic accounts.
Top Skills: CrmsEmail Marketing
Reposted YesterdaySaved
Remote
Philadelphia, PA
92K-141K Annually
Senior level
92K-141K Annually
Senior level
Software • Cybersecurity
In this role, you'll manage customer relationships, ensuring value delivery, manage customer journeys, and collaborate with cross-functional teams to drive customer success.
Top Skills: Atlassian SuiteGoogle SuitemacOSMsft TeamsPlanhatSalesforceSlackWindowsZoom
Reposted YesterdaySaved
Remote
Philadelphia, PA
85K-125K Annually
Mid level
85K-125K Annually
Mid level
Healthtech
The Client Success Manager will manage relationships with client partners, oversee account plans, ensure client satisfaction, and analyze program metrics to demonstrate value.
Top Skills: ExcelGoogle SheetsGoogle SlidesLookerPowerPointSalesforce
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