Top Customer Success Jobs in Philadelphia, PA

Serve as the Customer Success liaison into Product and GTM planning, embedding customer insights into launches, pilots, and commercialization. Drive adoption and retention through enablement, analytics-driven recommendations, cross-functional alignment, and feedback loops to influence roadmap and GTM strategy.

The Digital Client Success Manager oversees post-sale project management for podcast and digital advertising, coordinating cross-team efforts and ensuring strategic execution.

The Senior Customer Success Manager leads the customer journey, oversees operational improvements, manages escalations, and mentors teams within a fast-paced ecommerce environment.

As a Sr. Customer Success Manager, you will ensure customer satisfaction and growth through strong relationships and effective problem-solving in a fast-paced environment.

The Customer Success Onboarding Specialist ensures a smooth onboarding experience for new Pros, guiding them through account activation and driving product adoption while providing exceptional customer service.

The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.

The Customer Success Specialist provides exceptional service by assisting customers with the Eventeny platform, ensuring effective communication, and fostering strong relationships to enhance event experiences.

The Customer Success Manager will manage customer relationships, drive retention and growth, support onboarding, and ensure customers realize value from the product.

The role involves managing 45-55 mid-market accounts, driving customer adoption and growth, delivering compelling presentations, leading renewal discussions, and collaborating cross-functionally while integrating AI tools to enhance customer experiences.

The Customer Success Manager will drive value for customers by configuring solutions, guiding technical integration, and leveraging AI capabilities to enhance operational workflows and decision-making in eCommerce.

As a Sr. Client Success Manager, you will provide strategic guidance and support to key clients in maximizing value from Alkami's platform, driving client satisfaction and fostering relationships. Responsibilities include directing client success initiatives, developing training, and influencing internal teams to enhance client outcomes.

Manage enterprise customer relationships, ensure successful onboarding and adoption of Brightfield's platform, and drive customer value and retention.

The Senior Customer Success Manager will manage complex government client relationships, ensuring compliance and alignment with agency mandates while driving customer success and long-term value.

The role involves leading customer success initiatives for enterprise clients, driving the adoption of AI solutions, and managing strategic account relationships to ensure high satisfaction and growth.

The Customer Success Manager will manage mid-market healthcare customers, focusing on EHR workflows, handle escalations, and drive customer adoption and expansion.

The Enterprise Customer Success Manager will lead state contracts for Impruvon, ensuring successful implementation and expansion of the platform, managing relationships with stakeholders, and overseeing a team of In-State Customer Success Managers.

As a Senior Technical Customer Success Manager, you will advise enterprise customers, enhance relationships, lead lifecycle programs, and align business goals with technical strategies.

As a Customer Success Associate, you will assist brokers and administrators by resolving issues and ensuring a seamless healthcare experience, while managing compliance and administrative tasks effectively.

The Senior Manager of Customer Success will lead strategies to ensure customer satisfaction, retention, and value realization in a regulated pharmaceutical environment, managing complex escalations with Sales and cross-functional teams.

The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.

As a Customer Success Manager II at RevolutionParts, you will guide customers through the use of e-commerce solutions, build long-lasting relationships, and ensure customer satisfaction while collaborating with internal teams.

The Customer Success Manager will guide customers in implementing e-commerce solutions, build trusted relationships, analyze data for sales growth, and ensure exceptional service while overseeing customer journeys in a SaaS setting.

As a Client Success Specialist, you will manage inbound customer support, helping districts with product adoption, resolving issues, and collaborating with teams to improve customer experience. You will also analyze support trends and engage with your accounts throughout the year.

The Scaled Customer Success Manager will enhance customer success for SMB and Mid-Market clients by managing onboarding, engagement, and product adoption, while also identifying upsell opportunities.

The Client Success Manager will manage client campaigns, optimize performance, analyze data, build relationships, and drive retention for long-term growth.