Top Customer Success Jobs in Philadelphia, PA

Reposted 20 Days AgoSaved
Remote
Philadelphia, PA
129K-210K Annually
Senior level
129K-210K Annually
Senior level
Information Technology • Software
Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.
Top Skills: Customer SuccessData AnalysisDevOpsProject Management
Reposted 22 Days AgoSaved
Remote
Philadelphia, PA
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Healthtech
The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.
Top Skills: Customer SuccessProject ManagementSaaS
Reposted 9 Days AgoSaved
In-Office
Philadelphia, PA
Junior
Junior
Healthtech • Information Technology • Software
The Customer Success Associate will onboard post-acute care facilities, assist with customer inquiries, maintain data integrity, and support ongoing customer initiatives within Repisodic's platform.
Top Skills: AsanaSalesforceZendesk
Reposted 2 Hours AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
As a Customer Success Manager at Nevis, you'll enhance client relations, drive product engagement, collect feedback for product development, and support Registered Investment Advisors in using Nevis's AI platform effectively.
Top Skills: AIWealth Management Software
Reposted 2 Hours AgoSaved
In-Office or Remote
Philadelphia, PA
Mid level
Mid level
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills: Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Reposted 2 Hours AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Digital Media • News + Entertainment
The Customer Success Manager develops relationships with clients, provides ongoing support, implements strategies for engagement, identifies upselling opportunities, and maintains records in the CRM system.
Top Skills: Cloud-Based SolutionsCrm Software
Reposted 2 Hours AgoSaved
Remote
Philadelphia, PA
50K-150K Annually
Mid level
50K-150K Annually
Mid level
Artificial Intelligence • HR Tech • Information Technology • Software
The Technical Customer Success Manager will manage demos, onboarding, and early customer success, enhancing customer experiences post-sale and facilitating deal closures.
Top Skills: APIsAts PlatformsData MappingsSAMLScimSsoWebhooks
Reposted 2 Hours AgoSaved
Remote
Philadelphia, PA
160K-190K Annually
Senior level
160K-190K Annually
Senior level
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Associate Director, Client Success role involves managing strategic client accounts in the public sector, driving revenue growth, retention, and collaboration across healthcare organizations while ensuring measurable client outcomes.
Top Skills: Ai Tools
Reposted 2 Hours AgoSaved
Remote
Philadelphia, PA
138K-162K Annually
Mid level
138K-162K Annually
Mid level
Software
As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.
Top Skills: Compliance SoftwareSaaS
Reposted 2 Hours AgoSaved
Remote
Philadelphia, PA
179K-210K Annually
Mid level
179K-210K Annually
Mid level
Software
The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.
Top Skills: ComplianceSaaSSecurityTechnical Solutions
Reposted 2 Hours AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Industrial
As a Customer Success Manager, you will focus on customer objectives, manage relationships, monitor account health, and develop strategic success plans, while achieving retention and sales targets.
Top Skills: Crm PlatformsSalesforce
Reposted 2 Hours AgoSaved
Remote
Philadelphia, PA
85K-119K Annually
Senior level
85K-119K Annually
Senior level
AdTech
The Customer Success Manager will manage key client relationships, ensuring support and driving the adoption of Adelaide's AU metric while collaborating with internal teams to optimize client campaigns.
Top Skills: Cm360Dv360Extreme ReachInnovidExcelMicrosoft PowerpointTtd
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Reposted 2 Hours AgoSaved
Remote
Philadelphia, PA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Agency • Marketing Tech
The Customer Success Manager ensures clients achieve business goals by managing multiple accounts, leading teams, and resolving challenges. Responsibilities include client communication, overseeing operations, and identifying cross-sell opportunities in a fast-paced environment.
Top Skills: Adobe Experience CloudDrupalSalesforce
Reposted YesterdaySaved
Remote
Philadelphia, PA
Mid level
Mid level
Sales
The Premier Customer Success Manager at AppDirect will enhance customer relationships, optimize cloud GTM strategies, and ensure successful adoption of cloud marketplaces. Responsibilities include training customers, conducting executive reviews, and collaborating across teams to improve customer satisfaction and retention.
Top Skills: AWSConfluenceGCPGoogle WorkspaceAzureSalesforceTableau
Reposted YesterdaySaved
Remote
Philadelphia, PA
155K-185K Annually
Mid level
155K-185K Annually
Mid level
Artificial Intelligence • Information Technology • Consulting
As a Commercial Customer Success Manager, you will manage customer accounts, ensuring onboarding, adoption, and renewals while driving value from the AI-powered platform and collaborating with internal teams.
Top Skills: AIGainsightHubspotLlm Orchestration FrameworksSalesforce
Reposted YesterdaySaved
Remote
Philadelphia, PA
Mid level
Mid level
Software
The Mid-Market Customer Success Manager at BrightHire oversees a portfolio of customers, driving engagement from implementation to renewal while ensuring customer satisfaction and value realization. The role requires autonomy, data fluency, strong communication skills, and collaboration across teams to optimize customer outcomes.
Top Skills: Ai ToolsAutomationSystems
Reposted YesterdaySaved
Remote
Philadelphia, PA
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Artificial Intelligence • Sports • Big Data Analytics
The Senior Customer Success Manager at Relo Metrics manages a portfolio of clients, enhancing client satisfaction, retention, and revenue growth while collaborating across teams to optimize product use.
Top Skills: Customer Success ToolsPendoSalesforce
Reposted YesterdaySaved
Remote
Philadelphia, PA
111K-130K Annually
Mid level
111K-130K Annually
Mid level
Natural Language Processing • Software
As a Customer Success Engineer at Algolia, you will ensure customer adoption and success of the search platform by providing technical onboarding, solution design, and support. You will advise customers on best practices, deliver workshops, and collaborate with internal teams to improve customer experience and outcomes.
Top Skills: C#Database ManagementJavaJavaScriptObjective-CPHPPythonRest ApiRubySwiftWeb Development
Reposted YesterdaySaved
Remote
Philadelphia, PA
92K-142K Annually
Senior level
92K-142K Annually
Senior level
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
Reposted YesterdaySaved
Remote
Philadelphia, PA
Mid level
Mid level
AdTech • Information Technology • Software
The Customer Success Manager is responsible for managing publisher relationships, providing technical guidance, optimizing ad performance, and ensuring client satisfaction in the ad tech landscape.
Top Skills: CSSExcelGoogle Ad ManagerGoogle AnalyticsHTMLHubspotJavaScriptJIRATrelloZendesk
Reposted YesterdaySaved
Remote
Philadelphia, PA
85K-90K Annually
Mid level
85K-90K Annually
Mid level
Edtech • Information Technology • Software • Virtual Reality
The Customer Success Manager manages customer relationships, drives product adoption, monitors account health, and ensures renewal readiness through collaboration and regular check-ins.
Reposted YesterdaySaved
Remote
Philadelphia, PA
Mid level
Mid level
Software
As a Customer Success Manager, you will drive adoption and revenue growth for AI solutions, manage Enterprise accounts, and ensure customer success through strategic execution and relationship management.
Top Skills: AIAPIsLlmsSaaSTechnical Platforms
Reposted YesterdaySaved
Remote
Philadelphia, PA
65K-65K Annually
Senior level
65K-65K Annually
Senior level
Software • Cybersecurity
As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.
Top Skills: B2B SaasCybersecurity
Reposted YesterdaySaved
Remote
Philadelphia, PA
Mid level
Mid level
Mobile • Software
As a Client Success Representative, manage client relationships, ensure satisfaction, provide training, identify sales opportunities, and collaborate with teams to drive client retention and business growth.
Top Skills: Crm SoftwareSaaS
Reposted YesterdaySaved
Remote or Hybrid
Philadelphia, PA
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
The Customer Success Manager ensures clients realize measurable outcomes by optimizing their journey and driving product adoption through engagement, training, and collaboration with sales teams.
Top Skills: AIAnalyticsSaaS
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