Top Customer Success Jobs in Philadelphia, PA

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

The Sr. Customer Success Manager ensures customer engagement and retention, driving renewals and expansion while building strong client relationships and mitigating risks across customer accounts.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.

As a Customer Success Manager, you will engage and empower clients, drive renewals, and identify expansion opportunities while managing accounts throughout their lifecycle.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.

The Director of Customer Success will lead initiatives to enhance customer satisfaction and retention, optimizing processes and mentoring team members while collaborating with various departments.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

The Customer Success Manager ensures health system customers effectively use digital health products, manages project plans, and collaborates on client engagement and satisfaction.

Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.

The Customer Success Manager builds relationships, ensures customer satisfaction, manages account risks, and drives user engagement for a video communication platform.

As a Customer Success Manager, you will build strong customer relationships, drive engagement, provide training, and analyze success metrics to enhance customer satisfaction and retention.

Lead and scale a Customer Success organization managing two teams to enhance customer experience and retention, using operational rigor and AI processes.

Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.

As a Customer Success Manager, you'll manage onboarding, adoption, and expansion of solutions, advocating for customers and driving product adoption, while monitoring key performance metrics for success.

The Enterprise Customer Success Account Manager builds relationships with key stakeholders, drives platform adoption, manages renewals, and oversees account growth for manufacturing clients, leveraging AI insights to enhance customer success.

Manage a team of Customer Success Managers to drive customer retention, growth, and operational excellence through strategic planning and collaboration.

As a Customer Success Manager, you will design data-driven strategies for customer onboarding, engagement, and retention, focusing on automation and collaboration across teams.

The Customer Success Manager will lead customer onboarding, account management, training, and be the primary contact post-sales for enterprise clients while advocating for customer needs within the organization.

The Customer Success Manager will lead onboarding, account management, training, and customer advocacy while resolving issues and ensuring customer satisfaction.

As a Customer Success Manager, you will manage a portfolio of 120+ customers, focusing on product adoption, retention, and mitigating churn risks through effective communication and problem-solving.