Top Customer Success Jobs in Philadelphia, PA

The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.

As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

The Sr. Customer Success Manager at F5 enhances customer engagement, drives product adoption, and guides clients in maximizing their investment in F5 solutions, while collaborating cross-functionally within the organization.

The Client Success Manager at T-Mobile enhances customer relationships, oversees onboarding, ensures product adoption, resolves issues, and drives account growth through strategic planning and upselling.

The Customer Success Manager will guide customers through onboarding and adoption of F5 solutions, ensuring they maximize value from their investment and advocating for their needs across the organization.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

The Customer Success Manager will manage customer accounts, build relationships, drive software adoption, and ensure customer satisfaction by optimizing AVEVA technology use.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

Manage client relationships and oversee security teams across an account portfolio. Ensure payroll and scheduling accuracy, deliver and track training, perform site audits, update SOPs, lead client and team meetings, and provide weekly performance reports to regional management.

The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.

The role involves managing post-sales relationships for key North American enterprise accounts in utilities and construction, ensuring customer ROI, driving strategic growth, and collaborating with teams in the UK.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Customer Success Executive will implement AI solutions in healthcare settings, fostering relationships with stakeholders, conducting onsite training, and ensuring project success.

The Customer Success Manager will guide customers in utilizing Mongoose's platform to achieve communication goals, drive user adoption, analyze engagement data, and ensure ongoing value throughout the customer lifecycle.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

The Client Success Manager enhances customer relationships and retention, manages onboarding, monitors account health, resolves issues, and drives account growth through upselling and cross-selling.

Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.

The Client Success Manager will manage client relationships, drive enrollment with tailored campaigns, optimize account health, and collaborate cross-functionally to enhance client satisfaction and expansion opportunities.

The Sr. Customer Success Manager engages enterprise customers to enhance adoption, manage relationships, drive renewals, and identify growth opportunities, guiding customer strategies and collaborating with internal teams.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.

The Customer Success Associate will onboard post-acute care facilities, assist with customer inquiries, maintain data integrity, and support ongoing customer initiatives within Repisodic's platform.