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Top Customer Success Jobs in Philadelphia, PA

Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
Philadelphia, PA
Easy Apply
86K-106K
Mid level
86K-106K
Mid level
Artificial Intelligence • Healthtech • Telehealth
The Customer Success Manager will manage client relationships, drive product adoption, and oversee the customer lifecycle to ensure satisfaction and retention.
Top Skills: Data VisualizationSaas-Based Solutions
25 Days AgoSaved
Hybrid
Philadelphia, PA
Senior level
Senior level
Financial Services
The Customer Success Manager in Healthcare Payments supports customers in enhancing their use of InstaMed products, ensuring satisfaction, revenue retention, and seamless communication between stakeholders.
Top Skills: Healthcare TechnologyInstamed Products
Reposted 15 Days AgoSaved
In-Office or Remote
Philadelphia, PA
80K-90K
Mid level
80K-90K
Mid level
Healthtech • Other • Productivity • Software • Automation
As a Senior Customer Success Manager, you'll guide a portfolio of customers through onboarding and long-term success while collaborating cross-functionally.
Top Skills: CRMSalesforce
17 Days AgoSaved
Remote
Philadelphia, PA
145K-165K
Senior level
145K-165K
Senior level
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
As the Enterprise Customer Success Manager, you will drive strategic renewals, advocate for enterprise customers, and collaborate across teams to ensure customer success and product adoption.
Top Skills: Ai SolutionsSaaS
17 Days AgoSaved
Easy Apply
In-Office or Remote
Philadelphia, PA
Easy Apply
130K-160K
Mid level
130K-160K
Mid level
Healthtech • Software
The Customer Success Manager at AcuityMD will manage a large client base, ensuring high product adoption and renewals through strategic insights and relationship-building.
Top Skills: AICommunication ToolingCustomer Success PlatformsData Platforms
Reposted 17 Days AgoSaved
Remote or Hybrid
Philadelphia, PA
48K-55K Annually
Entry level
48K-55K Annually
Entry level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech
The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.
Top Skills: Computer ProficiencyGeneral Office EquipmentSoftware Knowledge
Reposted 18 Days AgoSaved
Remote
Philadelphia, PA
Junior
Junior
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Customer Success Agent II, you'll provide support to Coinbase customers, resolving issues across channels, educating clients about products, and promoting a seamless customer experience in a fast-paced environment.
Top Skills: Amazon ConnectBlockchainCryptocurrencyGoogle AppsJIRASalesforce Service CloudWeb3
Reposted 14 Days AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
AdTech
The Engagement Manager leads client projects, driving revenue growth through analysis and implementation while managing teams and ensuring quality deliverables.
Top Skills: Customer SuccessManagement ConsultingMarketingRevenue OperationsSales Strategy
Reposted 20 Days AgoSaved
Easy Apply
Remote
Philadelphia, PA
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts CSM, you will ensure customer satisfaction, drive upsells, manage account relationships, and foster product adoption for major clients.
Reposted 2 Days AgoSaved
In-Office or Remote
Philadelphia, PA
195K-235K Annually
Senior level
195K-235K Annually
Senior level
Software
The VP of Customer Success will build and lead a global team, define customer journeys, drive adoption and revenue growth, and collaborate cross-functionally to enhance customer satisfaction and retention.
Top Skills: GainsightSalesforce
23 Days AgoSaved
Remote
Philadelphia, PA
125K-213K Annually
Senior level
125K-213K Annually
Senior level
Software • App development
The Manager of Customer Success will lead a team of customer success managers, drive performance goals, implement strategies for customer retention and expansion, and collaborate cross-functionally to enhance customer experience.
Top Skills: SaaS
5 Days AgoSaved
In-Office
Philadelphia, PA
Mid level
Mid level
Edtech
The Enterprise Customer Success Manager will manage high-value enterprise customers, ensuring their growth and satisfaction while acting as a trusted advisor and aiding in goal achievement using LearnUpon.
Top Skills: APIsSaaSSingle Sign-On
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24 Days AgoSaved
Remote
Philadelphia, PA
160K-280K Annually
Expert/Leader
160K-280K Annually
Expert/Leader
Healthtech • Pet
The Head of Customer Success manages a team to support key manufacturer partners, strategizes initiatives, conducts account reviews, and fosters team development to enhance commercial relationships.
Top Skills: ExcelPowerPointWord
Reposted 5 Days AgoSaved
In-Office or Remote
Philadelphia, PA
67K-120K Annually
Mid level
67K-120K Annually
Mid level
Events • Analytics • Consulting
The Customer Success Manager II at Forrester is responsible for engaging with clients post-sale, ensuring customer satisfaction, retention, and maximizing value through proactive strategies and effective relationship management.
Reposted 3 Days AgoSaved
Remote
Philadelphia, PA
2-200K
Mid level
2-200K
Mid level
eCommerce • Mobile
As a Customer Success Manager, you'll support customer onboarding, training, and adoption of the GoSpotCheck platform, ensuring value and growth in client relationships.
Top Skills: AIDeep LearningExcelGospotcheckImage RecognitionSQL
25 Days AgoSaved
Remote or Hybrid
Philadelphia, PA
22-23
Junior
22-23
Junior
Healthtech • Social Impact • Software
As a Specialist I, Client Success, you will engage clients, assist with appointments, document interactions, and collaborate with internal teams to enhance client experience.
Top Skills: Intercom
Reposted 25 Days AgoSaved
Remote or Hybrid
Philadelphia, PA
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager builds and maintains relationships with financial institution clients, ensuring their needs are met, managing contract renewals, and providing training and support.
Top Skills: Banking Software
Reposted 3 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Computer Vision • Mobile • Productivity • Software
As a Customer Success Manager, you will guide customers on using GoSpotCheck platform, providing training, support, and building relationships to improve customer satisfaction and drive adoption.
Top Skills: AIDeep LearningExcelGospotcheckSQL
Reposted 3 Days AgoSaved
Remote
Philadelphia, PA
140K-160K
Mid level
140K-160K
Mid level
Artificial Intelligence
The Customer Success Manager builds relationships, ensures customer satisfaction, manages account risks, and drives user engagement for a video communication platform.
Top Skills: B2B Saas
Reposted YesterdaySaved
Remote or Hybrid
Philadelphia, PA
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, drive engagement, provide training, and analyze success metrics to enhance customer satisfaction and retention.
Top Skills: GainsightSalesforceTableau
Reposted 16 Hours AgoSaved
In-Office or Remote
Philadelphia, PA
Junior
Junior
Healthtech • Information Technology • Telehealth
As a Customer Success Associate, you will manage relationships with small practices affiliated with large healthcare organizations, ensuring customer satisfaction and retention, and supporting their operational goals.
Top Skills: GainsightSalesforce
Reposted 16 Hours AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll drive customer engagement and retention by providing onboarding, technical guidance, and managing customer pilots.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Reposted 16 Hours AgoSaved
Remote
Philadelphia, PA
100K-180K
Mid level
100K-180K
Mid level
Enterprise Web • Other • Software
The Customer Success Manager will manage customer relationships, driving renewals and expansion through strategic engagement and advisory roles on QA best practices.
Top Skills: Automated TestingSaaS
Reposted 16 Hours AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.
Reposted 16 Hours AgoSaved
In-Office or Remote
Philadelphia, PA
Mid level
Mid level
Big Data • Database • Analytics • Big Data Analytics
The Customer Success Manager will lead onboarding and training, manage customer relationships, drive product adoption, and gather feedback to optimize user experience in health tech.
Top Skills: AIBig Data Technologies
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