Top Customer Success Jobs in Philadelphia, PA

Reposted 11 Days AgoSaved
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Remote
Philadelphia, PA
Easy Apply
117K-140K Annually
Mid level
117K-140K Annually
Mid level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.
Top Skills: B2B RelationshipsData AnalysisKpisProject Management Software
Reposted 11 Days AgoSaved
Remote or Hybrid
Philadelphia, PA
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.
Top Skills: Cloud TechnologiesCyber SecurityDomain Controllers)Information SecurityLinuxNetworkingWindows (Ad
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Philadelphia, PA
Easy Apply
85K-100K Annually
Mid level
85K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills: CRMExcelMarketing AutomationPowerPointWord
12 Days AgoSaved
Remote
Philadelphia, PA
94K-122K Annually
Mid level
94K-122K Annually
Mid level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.
Top Skills: Google DocsGoogle Sheets
12 Days AgoSaved
In-Office or Remote
Philadelphia, PA
94K-122K Annually
Entry level
94K-122K Annually
Entry level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.
Top Skills: Google DocsGoogle Sheets
12 Days AgoSaved
Easy Apply
Remote
Philadelphia, PA
Easy Apply
94K-158K Annually
Mid level
94K-158K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
12 Days AgoSaved
Easy Apply
Remote or Hybrid
Philadelphia, PA
Easy Apply
225K-280K Annually
Senior level
225K-280K Annually
Senior level
Legal Tech • Software • Generative AI
Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.
Top Skills: AIB2B Saas
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Philadelphia, PA
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted 12 Days AgoSaved
Remote
Philadelphia, PA
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
15 Days AgoSaved
Easy Apply
Remote or Hybrid
Philadelphia, PA
Easy Apply
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.
Top Skills: SaaS
Reposted 15 Days AgoSaved
Easy Apply
Remote
Philadelphia, PA
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.
Top Skills: Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsSource Code Management
11 Days AgoSaved
In-Office or Remote
Philadelphia, PA
Mid level
Mid level
HR Tech • Information Technology • Software
As a Customer Success Manager, you will build relationships with clients to help them achieve business objectives and drive account growth, collaborating with internal teams for best customer experience.
Top Skills: Account ManagementB2B SaasCustomer SuccessHr
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17 Days AgoSaved
Easy Apply
Remote
Philadelphia, PA
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.
Top Skills: Adobe AnalyticsAmazonDv360Ga4MmmPropensity ModelingSa360SocialTtd
Reposted 11 Hours AgoSaved
In-Office or Remote
Philadelphia, PA
79K-145K Annually
Senior level
79K-145K Annually
Senior level
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills: Azure DevopsDatabricksJIRAAzurePythonRSQL
Reposted 11 Hours AgoSaved
In-Office
Philadelphia, PA
88K-132K Annually
Senior level
88K-132K Annually
Senior level
Cloud • Information Technology • Security • Software
The Customer Success Manager will guide customers through onboarding and adoption of F5 solutions, ensuring they maximize value from their investment and advocating for their needs across the organization.
Top Skills: Application DeliveryApplication SecurityBig-IpCloud NetworkingLoad BalancersNginx
Reposted 19 Days AgoSaved
Easy Apply
Remote
Philadelphia, PA
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills: Adobe Experience PlatformCloudData ScienceProgrammatic Media
Reposted 21 Days AgoSaved
Remote
Philadelphia, PA
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
Reposted 4 Days AgoSaved
In-Office
Philadelphia, PA
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Executive will implement AI solutions in healthcare settings, fostering relationships with stakeholders, conducting onsite training, and ensuring project success.
Top Skills: AIHealthcare SystemsProject Management Methodologies
Reposted 23 Days AgoSaved
In-Office or Remote
Philadelphia, PA
119K-238K Annually
Senior level
119K-238K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
19 Days AgoSaved
Remote
Philadelphia, PA
152K-217K Annually
Senior level
152K-217K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.
Top Skills: Customer SuccessEnterprise SaasHealthtech
6 Days AgoSaved
In-Office or Remote
Philadelphia, PA
90K-100K Annually
Mid level
90K-100K Annually
Mid level
Marketing Tech • Software • Consulting
The Client Success Manager ensures client satisfaction, oversees client health monitoring, crisis coordination, and trains Team Leads while preventing escalations and maintaining communication.
Top Skills: CrmsProject Management SystemsTicketing Systems
6 Days AgoSaved
In-Office
Philadelphia, PA
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Healthtech
The Digital Pathology Commercial Customer Success Manager drives customer success and revenue growth by ensuring sustained value from digital pathology solutions, overseeing adoption, retention, and expansion efforts in healthcare environments.
Top Skills: Ai-Enabled Diagnostic PlatformsDigital PathologyHealthcare It
6 Days AgoSaved
In-Office
Philadelphia, PA
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Healthtech • Other • Software • Biotech
As a Digital Pathology Commercial Customer Success Manager, you'll drive commercial growth by ensuring customer satisfaction and utilizing digital pathology solutions, collaborating with internal teams to enhance service and support customer success plans.
Top Skills: Ai-Enabled Diagnostic PlatformsDigital PathologyHealthcare ItImage Management
6 Days AgoSaved
In-Office
Philadelphia, PA
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Biotech
The role focuses on driving customer success and long-term growth in digital pathology, managing relationships, and ensuring adoption and utilization of solutions.
Top Skills: Ai-Enabled Diagnostic PlatformsDigital PathologyHealthcare ItImage Management
Reposted 19 Days AgoSaved
Remote
Philadelphia, PA
129K-210K Annually
Senior level
129K-210K Annually
Senior level
Information Technology • Software
Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.
Top Skills: Customer SuccessData AnalysisDevOpsProject Management
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