Top Customer Success Jobs in Philadelphia, PA

The Senior Customer Success Manager will develop strategic account plans, foster customer relationships, drive engagement and retention, and ensure customer satisfaction with Guidewire solutions.

The Director of Customer Success will lead a global team, manage enterprise accounts, develop customer success programs, and drive operational excellence using AI-driven insights.

The Customer Success Manager ensures customer satisfaction post-sale, drives customer engagement, and partners across teams to enhance customer experience and retention.

The role involves acting as a technical advisor for customers, providing guidance on Confluent's products and strategies for technical success, while also helping to drive customer satisfaction and growth.

The Customer Success Lead manages key healthcare client relationships, develops strategic roadmaps, ensures successful delivery of solutions, and drives revenue growth through upselling and renewal opportunities.

The Mid-market Customer Success Manager will drive customer adoption and retention by managing relationships, onboarding, training, and developing best practices for using the company's product across organizations.

Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.

The Customer Success Specialist will manage customer onboarding and retention, analyze metrics, resolve issues, and collaborate with Sales for growth opportunities.

Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.

The Senior Customer Success Manager at Vidyard will stabilize at-risk accounts, manage the renewal lifecycle, and collaborate cross-functionally to enhance customer success outcomes.

As a Customer Success Manager, you'll manage customer relationships, drive product adoption, and collaborate with various teams to optimize customer value.

Customer Success Managers at BitGo manage relationships with institutional clients, guide onboarding, provide support, and relay customer feedback for product improvement.

The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.

The Senior Customer Success Manager oversees enterprise customer accounts, fostering success through strategic engagements and collaboration, while ensuring customer needs align with company objectives.

Manage large institutional partnerships, ensuring client success through strategic consulting, project management, and collaboration with internal teams.

The Senior Customer Success Manager will manage enterprise accounts, drive growth and retention, oversee onboarding, and collaborate with Product teams.

The Customer Success Manager will drive client value by optimizing their use of Immunefi products, conducting assessments, and contributing to customer success strategy.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

The Client Success Manager at Datavant leads customer projects, coordinates with internal teams, ensures project success, and enhances client relationships.

The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.

The Client Success Manager ensures successful project completion for clients, coordinating between internal resources and clients, focusing on healthcare data projects, communication, and project management.

Manage relationships with enterprise partners, ensure technical integration, provide customer support, and advocate for client needs while developing processes and tracking success metrics.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

The Customer Experience Manager drives customer satisfaction and retention, managing service relationships, supporting benefit strategies, and collaborating across teams.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.