Top Customer Success Jobs in Philadelphia, PA

The Customer Success Manager in Healthcare Payments supports customers in enhancing their use of InstaMed products, ensuring satisfaction, revenue retention, and seamless communication between stakeholders.

The role involves managing client relationships, ensuring service delivery meets contractual terms, training clients on solutions, and tracking customer satisfaction KPIs.

The Key Account Manager will manage telecom carrier partnerships, driving growth and innovation in the voice communication sector through strategic execution and relationship management.

Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.

The role involves managing a team of Payroll Success Managers to enhance customer experience, drive value, and meet growth goals while collaborating across functions.

Supports the Senior Quality Assurance Analyst in QA processes, conducts Post Incident Reviews, evaluates service delivery quality, and facilitates service improvements.

As a Concierge in the Customer Success Team, you will support high-value customers, resolve issues, and enhance their experience with Coinbase's products.

As a Customer Success Engineer, you will drive adoption, solve technical challenges, and nurture strategic customer relationships while focusing on integrating AI solutions and aligning partner strategies with Deepgram’s goals.

The Customer Success Engineer at Deepgram will engage with enterprise customers, offering technical expertise and driving adoption of AI solutions while identifying opportunities for growth.

As an Automation Launch Intern, you'll support the Customer Success team through software engineering and DevOps tasks, improve automation workflows, and collaborate with internal customers.

The Enterprise Customer Success Manager will build relationships with customers, drive adoption of Workiva's solutions, and ensure successful implementation and satisfaction, while managing internal team collaborations.

The Customer Success Manager will drive client success by managing onboarding, optimizing software use, and fostering strategic partnerships in marketing technology.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Account Manager will manage client relationships in the Pharma sector, ensuring satisfaction, driving revenue growth, and optimizing campaign success.

The Senior Customer Success Quality Analyst will drive quality initiatives, implement data monitoring systems, and enhance customer interactions by collaborating with various teams and leveraging business intelligence tools.

The Customer Success Support Specialist is responsible for assisting SMB customers with support issues, managing onboarding, and collaborating with teams to enhance the customer experience through effective communication and problem-solving skills.

The Head of Customer Success manages a team to support key manufacturer partners, strategizes initiatives, conducts account reviews, and fosters team development to enhance commercial relationships.

The Customer Success Manager II in Payroll will engage with customers, ensure satisfaction, mitigate churn, and support payroll operations through strategic partnerships and problem-solving during the customer journey.

The Operations Associate supports Customer Success by enhancing processes, managing data integrity, and collaborating across teams to improve outcomes.

The Customer Success Manager will onboard customers, enhance product usage, address challenges, and lead renewal discussions, ensuring customer satisfaction and adoption.

Lead strategic relationships with enterprise customers, guiding them through compliance frameworks and ensuring measurable success. Drive outcomes by developing plans, tracking KPIs, and promoting customer growth.

Support customer success initiatives by creating and implementing documents, collaborating with teams, and providing exceptional customer service while ensuring accuracy with XBRL tagging.

Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.

The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.

As a Customer Success Manager, you will help drive customer retention and growth by engaging with new clients, providing onboarding, and offering expert consultations. You'll work closely with startup customers to optimize their use of the Close platform, fostering relationships and facilitating communication across multiple channels.