Top Customer Success Jobs in Philadelphia, PA
This role is responsible for the overall management of highly complex claims in the insurance industry. They will investigate and analyze claims, determine settlement strategies, negotiate settlements, and coordinate litigation if necessary. They will also provide guidance to less experienced claims staff and contribute to the development of claims processes and strategies.
The Customer Support Team Lead is responsible for overseeing a support team to ensure efficient customer support and coaching. Key responsibilities include triaging customer escalations, monitoring team performance, providing guidance, and maintaining customer satisfaction. The role requires strong leadership, problem-solving, and communication skills, along with 5+ years of experience in customer-facing technical support.
The Business Continuity Specialist Senior is responsible for developing and overseeing business continuity and disaster recovery plans, crisis management, and emergency response. They lead business recovery activities and provide support during live events, ensuring continuity of business operations in the event of disruptions or disasters.
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The Inventory Specialist is responsible for managing medical/surgical supplies and implementing supply chain systems. This temporary position involves extensive travel.
The Inventory Specialist is responsible for managing medical/surgical supplies, implementing supply chain systems, and conducting inventory counts. This temporary position requires extensive travel.
The Inventory Specialist is responsible for managing medical/surgical supplies and 2-Bin Kanban project supply chain systems. This temporary position involves extensive travel and requires accurate inventory counting, stocking, and auditing. Essential functions include capturing inventory count data, assembling inventory storage racks, and communicating with the team leader. Required qualifications include high school education, attention to detail, and the ability to work independently or in teams.
Seeking a Scaled Customer Success Manager to manage a large portfolio of customers, drive value, develop 'Path to Green' plans, and lead outreach initiatives. Must have 2+ years of customer-facing experience, 2+ years of SaaS experience, and 3+ years of experience in Customer Success, Sales, Operations, or Content Marketing. Strong business acumen and ability to develop marketing content required.
Join CrowdStrike as an Enterprise Renewals Specialist to support sales operations in driving Annual Recurring Revenue (ARR) retention through renewal contracts and deal support activities. Scale the enterprise renewals specialist function and collaborate cross-functionally to ensure sustainable retention of key accounts. Drive operational discipline in renewals management and deal support activities.
Responsible for upholding and promoting the Quality Management System (QMS) at Novo Nordisk, ensuring compliance with GxP regulations and external guidelines, supporting audits and inspections, and improving the quality system. Requires 40-50% overnight travel.
The Customer Success Associate at Cleo works directly with customers to ensure satisfaction, growth, and retention. Responsibilities include engaging in account reviews, updating customers on product improvements, managing expansion opportunities, and conducting data analysis to maximize customer satisfaction.
Seeking a dynamic Director of Onboarding & Enablement with over 8 years of B2B customer-facing experience in the SaaS industry. Responsibilities include team leadership, program oversight, process enhancement, customer engagement, and problem resolution. Must have a Bachelor's degree and be authorized to work in the US.
Oversee the Client Solutions Team, support customer onboarding, analyze requests for training and efficiency, implement a new team, and manage projects and incident management program.
Top Companies in Philadelphia, PA Hiring Customer Success Roles
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