Top Senior Customer Success Jobs in Philadelphia, PA

The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.

The Manager, Customer Success (Agency) will lead a team, enhance customer retention and satisfaction, and implement growth strategies across agency accounts.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.

The Customer Success Manager advocates for customers, drives product adoption, assesses customer health, negotiates renewals, and provides strategic recommendations to enhance customer experience and success with Verint products.

As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.

This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.

The Proposal Manager leads the development and delivery of client proposals, manages relationships, supports sales teams, and ensures high win rates on bids.

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

The Client Success Executive drives client success, manages account relations, expands service opportunities, and collaborates with internal teams post-implementation to ensure ROI and client satisfaction.

The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.

The Staff Customer Success Manager will manage key financial services accounts, ensuring customer success through relationship-building, strategic planning, and driving measurable business outcomes. This role focuses on customer onboarding, success planning, and fostering executive engagement to mitigate risks and identify account expansion opportunities.

The VP of Customer Success will lead the post-sale journey, driving adoption of the Order Engine, protecting revenue, and optimizing customer experience through effective change management and team scalability.

The Vice President of Customer Success leads the transformation and scaling of customer engagement strategies, focusing on retention, growth, and the operationalization of an AI-enabled Customer Success model.

The Client Success Manager will manage post-sale client relationships, driving engagement and growth while translating client needs into actionable solutions.

The Customer Success Manager will manage post-implementation accounts, build customer relationships, improve retention and revenue, and support AI initiatives.

The Customer Success Manager will oversee onboarding, support, and relationship management for key enterprise mobility accounts, ensuring customer satisfaction and product adoption.

The Customer Success Manager will manage enterprise accounts, ensure customer engagement, track account health, and facilitate communication between technical teams and clients.

Serve as the Customer Success liaison into Product and GTM planning, embedding customer insights into launches, pilots, and commercialization. Drive adoption and retention through enablement, analytics-driven recommendations, cross-functional alignment, and feedback loops to influence roadmap and GTM strategy.

As Manager of Customer Success, you will lead a team ensuring revenue performance and retention while building scalable systems and playbooks in a high-growth SaaS environment.

Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.

The Director of Customer Success will lead a team, define strategy, manage key accounts, and drive customer retention and growth in the life sciences industry.

The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.

The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.

The Senior Customer Success Manager will onboard customers, identify risks, provide technical guidance, build relationships, and drive renewals and expansions.