Top Senior Level Customer Success Jobs in Philadelphia, PA

The Account Specialist will manage collections for small business accounts, negotiating payment plans, reaching payment recovery targets, and documenting account statuses using Salesforce.

Lead Skillsoft's customer advocacy program by capturing and amplifying customer success stories, building relationships, and evaluating program impacts. Collaborate with Sales and Marketing to enhance brand storytelling and drive customer engagement.

The Partner Manager will oversee strategic partnerships, manage communications, drive collaboration with marketing and sales, and represent Hex at events.

The role involves managing a team of Payroll Success Managers to enhance customer experience, drive value, and meet growth goals while collaborating across functions.

The role involves overseeing customer onboarding and support team enablement, ensuring both customers and support agents are equipped for success. This includes training, strategy execution, program measurement, and cross-functional collaboration to enhance customer experiences.

As a Strategic Business Advisor, you will consult with enterprise customers to optimize their workflows, drive deal strategies, and deliver measurable outcomes by leveraging Altium's solutions.

The Account Manager oversees mid-market clients, ensuring satisfaction, managing relationships, executing action plans, and tracking client success KPIs.

The Senior Account Executive will manage the sales pipeline, prospect for new business, leverage existing relationships, and advocate for customers to drive growth in the PEO sector.

Lead and manage the renewals team to enhance customer retention, drive revenue growth, and improve operational efficiency within a fast-paced SaaS environment.

The Senior Director of Customer Transformation and Strategy will lead CX strategy and enterprise-wide initiatives to modernize customer-facing functions, ensuring clear alignment and measurable outcomes.