Top Senior Operations Jobs in Philadelphia, PA

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

Serve as the firms operational backbone, managing budgeting, payroll, benefits administration, HR coordination, vendor relationships, and process/system improvements. Partner with the President to scale internal operations, support staff, and ensure efficient day-to-day functioning for a growing progressive consulting firm.

Lead and own the end-to-end business systems and data architecture connecting Salesforce, NetSuite, Workato, the Reachdesk platform, and BI. Define operating model, governance, MDM, and AI frameworks; deliver reliable automation and closed-loop processes (quote-to-cash, lead-to-revenue, customer lifecycle). Partner with Finance, GTM, Product; manage vendors and a small systems team; report system health, data quality, and operational KPIs to executives and the board.

Lead and scale a centralized RFP and Business Operations function to improve sales execution, deal velocity, and revenue realization. Own RFP lifecycle, Workfront and CRM configuration, KPI frameworks, contracting/pricing/invoicing enablement, and cross-functional coordination with Sales, Finance, Legal, Product, and Delivery. Build and coach a team, standardize processes, and drive measurable commercial and operational improvements.

Lead and optimize operational processes for Casualty underwriting profit centers. Oversee workflows, SOPs, KPIs, quality assurance, resource allocation, and regulatory compliance. Drive automation and process-improvement projects with IT and vendors, provide analysis and reporting to leadership, support staff development, and partner with finance and underwriters to improve efficiency, accuracy, and profitability.

Manage chemical plant operations, ensuring quality and efficiency, leading teams, and participating in budgeting and safety programs.

The Director oversees omnichannel media campaign delivery, ensuring alignment with client objectives, compliance, and financial targets while leading cross-functional teams.

Coordinate domestic and international travel logistics for consultants and clients, ensuring operational excellence and effective communication across teams.

Embed with partner firms to standardize and deploy operational playbooks, improve working capital (DSO, WIP, realization), coordinate finance/HR/legal/tech, support tuck-in integrations, and provide operational advisory to regional leadership.

Lead commercial operations to drive product launches, SKU lifecycle management, GTM strategy, forecasting, and in-store activation. Partner cross-functionally with Sales, Marketing, Finance, and Supply Chain to ensure retail adoption, forecast accuracy, and portfolio optimization across Incontinence and Fem Care categories.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Lead initiatives to improve engineering function effectiveness by tracking processes, metrics, and dashboards; analyze data to support decisions; coordinate cross-functional initiatives; act as a best-practice resource; and lead small projects while mentoring less-experienced colleagues.

The Senior Operations Implementation Manager oversees cafe processes, AI tool development, training programs, and ensures quality assurance to enhance operational efficiency.

The Sr Procurement Operations Analyst manages SAP Ariba and CLM inquiries, oversees contract integration and audits, provides training, resolves invoicing issues, and analyzes procurement trends to enhance operational efficiency.

The VP of Technology Operations will lead strategy execution for technology operations, ensuring scalable and reliable technology services while overseeing corporate IT, vendor management, budgeting, and team development.

The Senior Manager will oversee product strategy and operations, establishing workflows and governance for scalable growth, managing partner relationships, and ensuring operational readiness for new product launches.

The Manager of Billing Operations oversees billing data integrity, leads the operations team, resolves billing issues, and drives process improvements while collaborating with finance and legal teams.

The Surety Operations Advisor ensures operational leadership and quality oversight for surety programs, manages staff, and collaborates with clients and internal teams for bond processes.

The Operations Manager oversees MarCom department operations, managing budgets, projects, and team coordination while enforcing standards and improving processes.

The Director of Client Experience Operations leads operational processes and client interactions, ensuring structured outputs and efficiency across client engagement while partnering with executive leadership.

The Director of Client Experience Operations will manage client operations, systems integration, and executive partnerships to enhance client engagement and operational efficiency.

The AVP, Payroll Operations Manager leads the payroll team, ensuring accurate and timely biweekly payroll processing while managing complex operations and compliance.

The Senior Operations Advisor will lead the bond operations team, supervise quality control, manage client relationships, and facilitate bond issuance processes.