Top Senior Operations Jobs in Philadelphia, PA

Manages business operations through reporting, data analysis, budgeting, forecasting, variance analysis, procurement and payment oversight. Leads a team, maintains data integrity, develops reporting tools, consolidates data sources, improves processes, and communicates business requirements for system enhancements. Requires independent judgment, operational leadership, and a flexible schedule including nights and weekends.

Leads strategy execution and organizational scaling for Armanino’s Tax business under Vision 2030. Responsibilities include business planning, growth initiatives, organizational design, partner alignment, leadership development, succession planning, cross-functional collaboration, technology and AI adoption, continuous improvement, and consistent client experience. The role advises senior leaders, coordinates complex enterprise initiatives, and drives accountability across regions, practices, and service lines.

Provides senior-level reception and switchboard support by welcoming visitors, managing communications, checking in guests, issuing badges, and maintaining visitor protocols. Prepares conference rooms, coordinates catering, reconciles invoices, verifies audio/video functionality, resolves minor technical issues, and performs light administrative duties while maintaining a professional company image.

Provides professional reception and switchboard service, welcomes and manages visitors, issues badges, supports meetings and conference rooms, coordinates catering, reconciles invoices, assists with basic technology issues, and performs administrative office support. The role requires strong communication, organization, confidentiality, customer service, telephone handling, and flexibility across standard business hours.

Leads day-to-day operations for the Workforce & Strategic Partnerships division, supervising senior leaders across workforce development, community education, and corporate training. Responsibilities include financial modeling, P&L and performance analysis, budgeting, forecasting, enrollment and utilization optimization, revenue growth, business-case development, executive reporting, facilities planning, process improvement, and translating divisional strategy into accountable operational execution.

Build and own IntegriChain’s legal operations function, including CLM and GRC platform selection, implementation, administration, and adoption. Design contract, policy, privacy, compliance, and training processes; create playbooks and reporting dashboards; support DSAR tracking, data mapping, customer diligence, contract administration, corporate records, outside counsel coordination, and cross-functional projects. Establish legal operations metrics and scalable systems for a growing life sciences technology company.

Lead and optimize operational processes for Casualty underwriting profit centers. Oversee workflows, SOPs, KPIs, quality assurance, resource allocation, and regulatory compliance. Drive automation and process-improvement projects with IT and vendors, provide analysis and reporting to leadership, support staff development, and partner with finance and underwriters to improve efficiency, accuracy, and profitability.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Owns enterprise networking, ARC locker connectivity, security operations execution, and corporate IT administration. Responsibilities include troubleshooting Wi-Fi, Ethernet, cellular, firewall, VLAN, and router issues; supporting client installations; managing access, devices, SaaS platforms, backups, vendors, and security controls; and developing deployment standards and runbooks. The role partners with client IT teams, Operations, and SRE to resolve field failures and maintain reliable technology operations.

Lead design and scaling of team operations across processes, systems, and workflows. Drive cross-functional process design, system implementations, automation and AI-enabled improvements, organizational design, change management, and continuous improvement to increase efficiency, alignment, and measurable business value.

Leads a client-dedicated team managing the full separately managed account lifecycle, including onboarding, implementation, servicing, maintenance, and termination. Oversees service delivery, escalations, controls, staffing, operational metrics, and regulatory compliance. Partners with business, technology, portfolio management, and risk teams to improve processes, implement scalable operating models, and support automation. Hires, coaches, and develops operational staff while fostering accountability, client focus, and continuous improvement.

Leads brokerage operations for JLL’s Philadelphia and Heartland Leasing Advisory business. Partners with broker and corporate function leaders, oversees operations teams, drives annual planning, process improvement, KPI performance, budgeting, and expense management. Manages talent, compensation, hiring, onboarding, licensing, compliance, and team development. Coordinates business meetings, production tracking, events, communications, and employee resource group activities while supporting business-line strategy and operational execution.

Manage internal operations for the Office of Community Empowerment and Opportunity, overseeing IT, fleet, safety, telephony, asset/inventory management, and supervisory staff. Ensure compliance with City and funder requirements, implement workflows, troubleshoot operational issues, liaise with OIT, chair the Safety Committee, and support equitable operations across units.

Lead commercial operations to drive CRM excellence, funnel optimization, and predictable revenue growth. Own Salesforce strategy, data governance, integrations, reporting, and a team of three to standardize processes, improve CRM adoption, and deliver actionable sales performance insights.

Lead operational interventions across assigned hubs to remove barriers to organic revenue growth. Use financial and operational data to identify constraints, drive targeted initiatives, improve service and installation throughput, standardize repeatable practices, and build sustainable playbooks. Partner with hub leadership, sales, and field teams to increase capacity, productivity, and customer retention while measuring impact through revenue and operational KPIs.

Manage day-to-day production operations for Java/J2EE applications, ensure 24x7 availability, troubleshoot incidents, optimize performance, automate routine tasks, participate in on-call rotation, support disaster recovery, and work with Agile/DevOps processes and monitoring tools.

Lead cross-functional business performance for Specialty Chemicals: coordinate Monthly Business Reviews, prepare management P&L, define KPIs, deliver variance analysis and executive reporting, track CI and project ROI, and drive accountability across Commercial, Operations, Finance, Supply Chain, Quality, and R&D.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

Lead and scale a centralized RFP and Business Operations function to improve sales execution, deal velocity, and revenue realization. Own RFP lifecycle, Workfront and CRM configuration, KPI frameworks, contracting/pricing/invoicing enablement, and cross-functional coordination with Sales, Finance, Legal, Product, and Delivery. Build and coach a team, standardize processes, and drive measurable commercial and operational improvements.

Lead and scale a regional water mitigation division by building systems, SOPs, and a technician career ladder. Drive revenue, profitability, crew productivity, documentation quality, on-call coverage, training, and customer experience. Oversee estimators and field teams, report KPIs, optimize equipment and labor efficiency, and align mitigation with reconstruction and executive leadership to enable scalable growth.

Manage chemical plant operations, ensuring quality and efficiency, leading teams, and participating in budgeting and safety programs.

Lead all operations of an early childhood education center, including hiring, staff development, enrollment performance, regulatory compliance, budgeting, scheduling, and community relations. Build and coach high-performing teams, drive employee engagement and retention, implement change initiatives, analyze operational metrics for continuous improvement, and partner with senior leadership to execute strategic goals.

Embed with partner firms to standardize and deploy operational playbooks, improve working capital (DSO, WIP, realization), coordinate finance/HR/legal/tech, support tuck-in integrations, and provide operational advisory to regional leadership.