Top Senior Operations Jobs

Leads the Business Process Team and operational improvement initiatives for insurance agency functions. Oversees user access and system administration, develops and documents business processes, coordinates training and workflow rollouts, manages projects, and ensures processes align with organizational goals. Requires insurance agency or brokerage experience in Property and Casualty, agency operations expertise, Microsoft Office proficiency, leadership experience, and strong organization. Project management experience and a P&C license are preferred.

Leads campus business operations, including arrival, dismissal, meals, recess, facilities, safety, procurement, compliance, IT coordination, budgeting, and assessments. Manages Operations Specialists, coaches behavior management, oversees vendors and food services, supports school leadership, maintains operational systems, and engages families. The role requires strong organization, adaptability, customer service, relationship-building, confidentiality, and comfort managing multiple deadlines in a fast-paced school environment.

Leads high-impact strategic initiatives within the Office of the CEO, including annual planning, OKRs, acquisition due diligence and integration, market expansion, pricing, partnerships, fundraising, and growth planning. Partners with executive leadership to develop actionable insights, align cross-functional teams, manage sensitive projects, and deliver measurable business results in a fast-paced environment.

Leads the change management and strategic operations function responsible for product launches, process changes, readiness, adoption, governance, and reporting. Manages two Operations Leads, establishes launch standards and operating cadences, coordinates cross-functional stakeholders, develops adoption metrics, oversees feedback loops, and communicates progress and operational constraints to executives and managers.

Provides Tier 3 infrastructure support across Windows servers, endpoints, networking, identity, Microsoft cloud services, virtualization, and security systems. Responsibilities include troubleshooting complex incidents, administering Active Directory and Microsoft 365, patching, vulnerability remediation, endpoint management, infrastructure upgrades, monitoring, incident response, documentation, vendor coordination, and on-call escalation. The role also uses PowerShell automation and mentors infrastructure support staff.

Own and optimize Enhesa’s marketing technology, lead lifecycle, funnel operations, campaign execution, database health, privacy compliance, reporting, and attribution. The role builds scalable marketing processes, manages martech integrations and AI applications, improves data quality, and delivers insights on pipeline and campaign performance. It partners with Marketing, Sales, Customer Success, and Finance to streamline revenue processes, manage vendors, and support global growth.

Lead strategy and operations for graph-based fraud link analysis: define requirements, integrate and validate data, test outputs, develop review workflows, perform case reviews, support cross-functional coordination, and maintain procedures and governance to detect and mitigate complex fraud.

Leads enterprise grant management and earned-income operations from proposal development through closeout. Designs grant administration, accounting, pricing, contract, reporting, and reconciliation workflows; partners with Finance, Development, delivery teams, and Salesforce administrators. Supervises a Senior Manager, delivers training, improves processes and systems, monitors portfolio performance and profitability, and escalates risks. The role requires strong analytical judgment, project management, cross-functional influence, process design, and experience with restricted grants and grant accounting.

Analyzes People Operations data, builds reports and dashboards, supports cross-functional projects, optimizes teammate lifecycle workflows, and partners with HRIS and IT on Workday enhancements and testing. The role identifies operational bottlenecks, translates insights into recommendations, tracks milestones, validates system data, and creates documentation to improve efficiency and teammate experience.

Supports assigned branches by troubleshooting operational, transaction, ERP, inventory, and fulfillment issues; training branch teams on SOPs and system workflows; conducting process reviews and audits; monitoring KPIs; protecting data integrity; coordinating cross-functional resolutions; and driving continuous improvement. The role serves as an escalation point and subject matter expert while connecting corporate processes and initiatives to branch execution.

Manages day-to-day operations and strategic initiatives for the College of Arts and Sciences. Oversees administrative staff, budgets, payroll, faculty searches, credentialing, onboarding, promotion and tenure processes, and college-wide procedures. Interprets policies, coordinates with university offices, prepares reports, analyzes budgets, supports academic administrators, manages communications and listservs, and supervises a Business Manager.

Own day-to-day IT operations for a global remote workforce, including end-user support, device and access management, onboarding and offboarding, internal systems administration, security controls, compliance audits, process automation, vendor management, and asset tracking. The role partners with Compliance, Engineering, DevOps, and HR to maintain reliable, secure, and efficient IT infrastructure while supporting growth and regulated-industry requirements.

Leads a technical client operations team supporting managed cloud services. Responsibilities include hiring, coaching, workforce and capacity planning, 24x7 coverage, ticket and incident management, service quality, documentation, compliance, and continuous improvement. The manager partners with Client Success, Professional Services, Security Operations, and Compliance to improve operational performance, client experience, automation, scalability, and team capability.

Leads operations engineers supporting environmental health and safety systems and tools. Develops dashboards, visualizations, metric reports, and application improvements; analyzes safety and environmental data; identifies root causes and operational solutions; manages software projects and stakeholder relationships; trains employees; sets team priorities; supports hiring and staffing; and ensures reliable organizational support across SpaceX sites.

Leads operations engineers supporting environmental health and safety systems and tools. Develops dashboards, analyzes safety and environmental data, produces reports, trains employees, manages software improvements and projects, resolves operational challenges, and coordinates cross-functional partners. Responsibilities also include team staffing, prioritization, performance review, process redundancy, site collaboration, and leadership communication. Regular travel to U.S. SpaceX sites and extended hours for incidents, audits, and system cutovers may be required.

Leads operations engineers supporting environmental health and safety systems and tools. Develops dashboards, visualizations, reports, and application improvements; analyzes environmental and safety data; manages software projects and cross-site collaboration; trains users; identifies root causes and operational solutions; and oversees team priorities, staffing, performance, and support coverage. Requires regular travel to SpaceX sites, extended hours for incidents and cutovers, industrial-area access, and compliance with ITAR authorization requirements.

Leads operations engineers supporting environmental health and safety systems and tools. Develops dashboards, data visualizations, metric reports, and application improvements; analyzes environmental, incident, and safety data; manages software-related projects and partner relationships; trains users; identifies root causes and operational solutions; prioritizes team work, supports hiring, removes blockers, and ensures consistent organizational support.

Manage day-to-day managed services delivery, leading Service Desk and Tier 3/4 engineering teams. Oversee SLAs, incidents, infrastructure health, cybersecurity remediation, backups, ITIL processes, automation, reporting, staffing, and 24x7 coverage. Coordinate major incident response, improve operational standards, manage MSP tools, develop employees, and serve as a senior escalation point for client-impacting issues.

Lead and build the company’s revenue operations function, including sales, marketing, and customer success processes, systems, reporting, forecasting, funnel analytics, GTM technology, planning, pricing support, and team development. Partner with founders and executives on strategy, pipeline management, territory design, quota setting, compensation, capacity planning, and board reporting while establishing scalable, data-driven revenue operations.

Leads revenue operations and the SDR team, overseeing forecasting, sales capacity planning, pipeline health, territory design, commercial systems, and cross-functional GTM alignment. Owns Salesforce and related revenue technology, data integrity, dashboards, reporting, RFP workflows, vendor partnerships, and process improvements. Advises executives on revenue performance, develops scalable operating models, and improves sales productivity, conversion, forecasting accuracy, and growth efficiency.

Manages IT business operations, including vendor relationships, contracts, procurement, budgets, invoices, renewals, and financial reporting. Coordinates IT audits, PCI DSS validation, SOC 2 Type II readiness, control documentation, evidence collection, remediation, and compliance calendars. Maintains policies, procedures, system inventories, vendor assurance records, and audit-ready documentation while partnering with IT, Finance, Legal, Security, and business stakeholders.

Own the marketing operations layer of Fingerprint’s revenue engine. Responsibilities include HubSpot administration, Salesforce campaign operations, ABM audience building, event and webinar lead management, nurture programs, marketing-to-Salesforce synchronization, tracking and conversion APIs, UTM governance, attribution reporting, enrichment, and scalable workflow documentation. The role is a senior individual contributor requiring hands-on B2B SaaS marketing operations experience and strong expertise in marketing automation, data quality, and revenue attribution.

Manages daily ACH, wire, digital payment, and money movement operations. Oversees payment processing, exception resolution, staff support, risk monitoring, compliance with NACHA, OFAC, BSA/AML, and related regulations, vendor relationships, system enhancements, audits, and process improvements. Partners with Treasury Management, Retail Banking, IT, Compliance, and Data Operations to improve efficiency, payment capabilities, customer support, and operational performance.

Owns the strategy, design, implementation, governance, analytics, and continuous improvement of global sales compensation programs. Responsibilities include designing quotas, commissions, accelerators, and SPIFFs; configuring Xactly and Salesforce; managing launches, documentation, compliance, disputes, reporting, and training; and partnering with Sales, Finance, HR, and executive leadership to align incentives with business goals.

Own and optimize end-to-end go-to-market processes across Marketing, SDR, Sales, and Customer Success. Define lifecycle stages, routing, prioritization, governance, SLAs, KPIs, documentation, and process requirements. Translate GTM strategy into scalable business logic and partner with CRM and Systems teams on implementation. Drive adoption, training, process health, and continuous improvement using 6sense and related revenue tools. This is a process architecture and governance role, not a systems administration, campaign execution, reporting-only, or ticket-support position.