Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Manager, Operations BI/PCS/Surety at Marsh Agency.
Marsh Agency (MA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As our Manager, Operations BI/PCS/Surety you'll lead organizational success by overseeing the Business Process Team and driving strategic initiatives that enhance efficiency and effectiveness. You will facilitate user access and system administration, own the creation, documentation, training, and rollout of new business processes, and modifications to existing workflows. Your responsibilities include managing projects, and ensuring that all processes support overall business goals. Leading with meticulous attention to detail and a high level of organization, you'll manage multiple priorities simultaneously in a dynamic environment where strong execution and leadership are essential.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Minimum of five (5) years previous insurance agency/brokerage experience in Property & Casualty
- Advanced knowledge of the agency operation procedures and the agency management system
- Advanced in Microsoft Office: Word, PowerPoint, Excel
- Keen attention to detail and high level of organization
- Leadership experience managing teams
These additional qualifications are a plus, but not required to apply:
- Associate or Bachelor's degree or industry equivalent experience
- Experience in project management and knowledge of associated systems
- Property & Casualty license or ability to obtain one within 90 days
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- 100% Onsite/In-Office
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
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Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh Agency and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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#MMAMID
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The applicable base salary range for this role is $64,700 to $120,400.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Skills Required
- Minimum five years of insurance agency or brokerage experience in Property and Casualty
- Advanced knowledge of agency operating procedures and agency management systems
- Advanced proficiency in Microsoft Office, including Word, PowerPoint, and Excel
- Strong attention to detail and high level of organization
- Leadership experience managing teams
- Associate or bachelor's degree or equivalent industry experience
- Project management experience and knowledge of related systems
- Property and Casualty license or ability to obtain one within 90 days
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
