Top Senior Operations Jobs

Own high-impact cross-functional operating constraints from discovery through measurable resolution. Diagnose root causes across domains, design and build process, automation, governance, or organizational solutions, mobilize teams without direct authority, drive adoption, measure outcomes, and establish durable ownership. The role requires systems thinking, analytical rigor, prioritization, executive communication, and sustained implementation to create operating leverage across the company.

Leads City Year Milwaukee’s site operations, including facilities, office transitions, talent acquisition workflows, budgeting, billing, purchasing, audits, vendor management, technology platforms, compliance, AmeriCorps member operations, and cross-functional projects. Oversees operational systems, develops policies and tools, manages risks and workflows, supports events and relocations, and advises senior leadership on financial stewardship, staffing, facilities, and organizational effectiveness.

Partners with sales leadership to execute go-to-market strategy and improve revenue operations across the Americas. Owns forecasting, pipeline health, territory alignment, CRM governance, quarterly planning, dashboards, lead routing, and GTM workflows. Collaborates with Finance, Marketing, and other stakeholders to improve reporting, data hygiene, processes, documentation, and system rollouts. Provides analysis and operational insights in a fast-paced, scaling environment.

Drive cross-functional strategy and operations initiatives across product, research, business, partnerships, finance, and internal operations. Build scalable processes, support strategic planning, identify bottlenecks, develop decision-making frameworks, and execute special projects involving market analysis and automation. The role partners closely with founders and leadership to accelerate company growth and organizational scaling in an AI research environment.

Provides senior-level reception and switchboard support by welcoming visitors, managing communications, checking in guests, issuing badges, and maintaining visitor protocols. Prepares conference rooms, coordinates catering, reconciles invoices, verifies audio/video functionality, resolves minor technical issues, and performs light administrative duties while maintaining a professional company image.

Provides professional reception and switchboard service, welcomes and manages visitors, issues badges, supports meetings and conference rooms, coordinates catering, reconciles invoices, assists with basic technology issues, and performs administrative office support. The role requires strong communication, organization, confidentiality, customer service, telephone handling, and flexibility across standard business hours.

Drive operational and financial performance across multiple markets by owning KPI cadences, forecasting, analytics, workforce planning, fleet productivity, safety, and operational excellence. Build dashboards, automated workflows, playbooks, and scalable operating systems; identify root causes and corrective actions; standardize best practices; support market launches; and lead cross-functional initiatives with regional and market leadership.

Lead Services business operations for financial services accounts from sales through delivery. Partner with account leadership, sales, contract management, finance, project coordination, and delivery teams. Standardize opportunity, pricing, contract, financial, and resource management processes; support timely process execution; prepare recurring portfolio review materials; and assist with broader account operations.

Administer domain identity, endpoints, workstations, operating system deployments, patching, imaging, lab refreshes, printers, network-connected devices, ticketing, and inventory systems. Troubleshoot hardware and software during engineering integration and testing events, support cybersecurity compliance, document procedures, train technicians and lab users, and collaborate with multidisciplinary NASA engineering teams onsite at Johnson Space Center.

Lead all funeral home and cemetery operations, driving compliance, family experience, growth, profitability, and revenue targets. Recruit, coach, and develop teams while building accountability and continuous improvement. Represent the location through community events and outreach, strengthen local relationships, and uphold organizational values and service standards.

Own sales and growth analytics, pipeline and forecast management, Salesforce data governance, performance reporting, compensation operations, process improvement, and executive insights. Partner cross-functionally with sales leadership to identify risks, improve forecasting and execution, maintain data integrity, and support planning, commissions, competitive intelligence, and revenue performance initiatives.

Lead Services business operations for Financial Services accounts from sales through delivery. Partner with account leadership, sales, contracts, finance, project coordination, and delivery teams. Manage opportunity, pricing, contract, financial, and resource processes; standardize account activities; support consistent operations; and prepare weekly, monthly, and quarterly portfolio review materials.

Leads global IT infrastructure engineering and local service management teams. Oversees enterprise cloud, network, systems, service delivery, incident management, security, disaster recovery, vendors, budgets, and modernization initiatives. Establishes operational metrics and service standards, aligns technology strategy with business needs, manages infrastructure performance and availability, and develops technical leaders and teams across a global, multi-site organization.

Leads enterprise IT communications, SharePoint intranet ownership, Microsoft 365 platform governance, incident communications, content architecture, workflow automation, and employee technology adoption. Partners with IT, Security, Risk, HR, and Internal Communications teams to improve digital workplace experiences, platform engagement, information accessibility, and communication effectiveness. Establishes governance standards, manages communication workflows, evaluates Microsoft 365 enhancements, and measures adoption and employee engagement.

Manages the IT Operations team supporting end-user devices, peripherals, hardware, software, networking, licensing, purchasing, provisioning, deployment, and inventory. Oversees six desktop support technicians, ensures timely resolution of user issues and security compliance, develops lifecycle policies and procedures, leads strategic planning and partnerships, and recruits, trains, and evaluates staff. The role also manages IT business plans and continuously improves service delivery for faculty, staff, and researchers.

Leads branch operational processes supporting business objectives, advisor service, revenue growth, client experience, and efficiency. Manages and develops branch staff, supports client meetings and transactions, oversees paperwork and reporting, analyzes branch financials and expenses, supports compliance and training, leads facilities initiatives, and partners with branch leadership on staffing, hiring, budgeting, and performance management.

Serve as the COO’s execution partner, addressing high-priority operational gaps across the company. Build hiring, onboarding, internal tooling, automation, AI-assisted workflows, reporting, and cross-functional processes. Maintain visibility into company priorities and dependencies, drive strategic initiatives to completion, and create systems that reduce manual work. The role requires broad startup operations experience, strong communication, resourcefulness, and comfort working in-office in Brooklyn.

Supervises branch service, parts, rental, and aftermarket operations across a local region. Responsibilities include managing staff, coordinating service workflows, monitoring billing and KPIs, maintaining customer and vendor relationships, ensuring timely job completion, supporting training and employee reviews, maintaining facilities and vehicles, promoting safety, and coordinating regional initiatives.

Leads branch operations supporting advisors, client service, revenue growth, client experience, compliance, and efficiency. Manages branch staff, staffing, coaching, performance management, reports, budgets, P&L, expenses, facilities initiatives, client meeting preparation, financial planning support, investment research, trades, transactions, paperwork, and administrative processes. Partners with branch leadership and registered principals to ensure business plans, compliance support, and training needs are addressed.

Lead operational performance for more than 50 bakeries across a designated region. Responsibilities include guiding district and store managers, managing budgets, labor, expenses, EBITDA, sales performance, talent development, succession planning, customer experience, store productivity, marketing execution, and cross-functional partnerships. The role requires extensive multi-unit restaurant or retail leadership experience, strong P&L and workforce planning expertise, technology proficiency, and frequent regional travel.

Leads Wrike’s global GTM Operations function across Sales, Customer Success, and Marketing. Responsibilities include revenue planning, quota allocation, territory design, capacity modeling, retention and growth program management, executive operating cadences, commercial governance, and deal-process optimization. The role manages a global team of up to 15 operations partners and analysts while advising executive leadership on SaaS metrics, forecasting, compensation, and cross-functional revenue execution.

Lead integrated administration, research services, and teaching support for a university microbiology and immunology department. Develop strategic plans, performance measures, and resource models; oversee budgeting, forecasting, financial risk, infrastructure, space planning, and laboratory operations. Coordinate compliant service delivery across academic and research stakeholders, support new-building operational readiness, and lead collaborative teams through organizational change.

The Revenue Operations Manager will lead data-driven initiatives to enhance customer retention and expansion through predictive analytics, data modeling, and strategic collaboration with other departments.

Lead cross-functional operational initiatives to improve efficiency and scalability. Scope and deliver end-to-end projects, build 0→1 workflows and playbooks, run root-cause analyses using data tools, and align stakeholders to drive measurable pod-level outcomes.

Provide administrative support to the CTO, manage schedules, coordinate travel, facilitate meetings, and assist with internal communications and special projects.