Purpose:
The Deposit Operations Manager is responsible for overseeing all deposit operations for the Bank and its impact. They ensure the Deposit Operations department runs smoothly and efficiently by managing the staff, developing and implementing plans to support strategic objectives, and ensuring the Bank’s policies and procedures are followed.
Tasks:
- The Deposit Operations Manager role is responsible for back-office management of both the Commercial and Consumer Bank money movement
- Assists with daily oversight and direction for ACH and Wire Transfer money movement within Deposit Operations Department
- Ensures compliance with Operations policies and procedures, laws and regulations, and in conjunction with Risk/Compliance personnel also audit/exam findings and/or exceptions, and all other risk related to Deposit Operations
- Directly manages the Deposit Operations team in compliance with Bank standards, using HR approved tools
- Understands deposit applications and GL mapping to ensure financial accuracy
- Coordinates with external auditors regarding deposit testing and follows up on all relevant testing and findings
- Daily processing of NACHA files/wires via FedLine, and handles escalated task from staff
- Administrative responsibilities for all aspects of electronic banking, treasury management, operations support, and bank product implementation
- Ensure all ACH/wires have proper approval from Treasury/Accounting
- Manage chargebacks and disputes for cards/ACH
- Manage card exceptions and suspected fraud activity
- Ensures work efficiency by streamlining processes and procedures
- Manages and oversees the flow of funds for the Bank’s Fintech business models
Knowledge, Skills and Abilities:
- Minimum 5 years of experience in an accounting, treasury or finance environment
- Demonstrated understanding of deposit applications and GL mapping to ensure financial accuracy
- GL accounting background
- NACHA/Payments experience strongly preferred
- Excellent spreadsheet and database skills
- Problem solving skills
- Strong organizational, critical thinking, and customer service skills
- Ability to multi-task and manage competing deadlines
- Effective written and verbal communication skills
- Ability to work in-office in a team environment
- Direct supervisory experience strongly preferred
Required Education / Experience / License:
Bachelor's degree or equivalent relevant experience
Valid Driver License
Preferred: Certified AAP – Accredited ACH Professional & Wes-Pay ACH Network Certificate
Minimum Essential Requirements:
- Sit or stand at a computer for long periods of time and look at a computer screen for several hours a day
- Work at an assigned FinWise office location
- Communicate with others in person, on the phone, virtual meeting and email
- Maintain confidentiality
- Lift 20 lbs.
- Maintain regular and punctual attendance
- Work overtime as assigned
- Travel overnight as required
- Work cooperatively with others
- Driving during the workday
- Comply with all company policies and procedures
Background check are required on all bank employees due to accessibility of Personally Identifiable Private Information.
AAP/EEO Statement
FinWise is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status.
FinWise provides reasonable accommodations to the known disabilities of individuals in compliance with the Americans with Disabilities Act. For accommodation information or if you need special accommodations to complete the application process, please contact the Human Resources Department at (801) 545 - 6041.
Qualified applicants with criminal history and conviction records will be considered in accordance with legal requirements.
Skills Required
- Minimum 5 years of experience in accounting, treasury, or finance
- Understanding of deposit applications and GL mapping
- GL accounting background
- NACHA and payments experience
- Excellent spreadsheet and database skills
- Problem-solving, organizational, critical thinking, and customer service skills
- Ability to multitask and manage competing deadlines
- Effective written and verbal communication skills
- Ability to work in-office in a team environment
- Direct supervisory experience
- Bachelor’s degree or equivalent relevant experience
- Valid driver license
- Certified AAP and WesPay ACH Network Certificate
What We Do
FinWise Bank is a Utah-based community bank serving individuals and businesses with deposit accounts, personal and commercial banking, and loans, including SBA, commercial real estate, residential real estate, and consumer lending. It also partners with fintech companies to deliver technology-enabled lending, card, and payment programs, supported by digital infrastructure and regulatory-compliance oversight. Its mission is to reinvent banking with smart technology and strengthen the communities it serves.
