Revenue Operations Manager

Posted 4 Hours Ago
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Chicago, IL, USA
In-Office
130K-170K Annually
Senior level
Greentech • Professional Services • Business Intelligence • Consulting • Energy • Financial Services • Utilities
Leading energy brokerage—powered by world-class data.
The Role
Own Energy CX’s revenue operating system, including HubSpot, revenue technology, data quality, forecasting, pipeline intelligence, capacity planning, metrics, quota tracking, and compensation administration. Build reliable reporting and forecasting infrastructure, diagnose pipeline and conversion issues, maintain CRM governance, and partner with engineering on data pipelines connecting HubSpot with billing and analytics tools.
Summary Generated by Built In

About Energy CX:

Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long.

Why Energy CX? 
  • Recession proof industry
  • Uncapped commission with competitive salary
  • Entrepreneurial and ambitious culture with a great team oriented environment
  • Fastest growing energy broker in the country
  • One of the fastest growing companies in Chicago
  • Recognized by Fortune and Great Places to work US
  • Named on Inc 5000’s list of America’s fastest growing companies

Compensation

  • Year 1 Expected Earnings → $130,000 - $170,000
Title: Revenue Operations ManagerAbout this Job

Energy CX is hiring a Revenue Operations Manager to build and own the revenue operating system that powers how the company makes decisions, turning fragmented data into a trusted, self-sustaining system for pipeline, forecasting, and capacity planning.

This person will own HubSpot and the broader revenue tech stack, build the metrics and forecasting infrastructure the business runs on, and connect marketing, sales, customer success, and finance around a single source of truth, ensuring the right answers surface before anyone has to ask.

Objectives of this Role
  • Own and evolve ECX's revenue operating system, including pipeline intelligence, forecasting, and capacity planning, as the foundation for how the company makes revenue decisions.
  • Own HubSpot and the broader revenue tech stack as the system of record, enforcing data quality standards across the full lead-to-cash lifecycle
  • Diagnose and anticipate structural gaps in data, process, and cross-team handoffs 
  • Build a metrics layer that runs on its own: pipeline, forecast, and revenue reporting that requires no manual reconciliation
  • Support GTM enablement infrastructure: comp plans, quota tracking, territory design, and capacity/headcount planning

Daily and Monthly Responsibilities

  • Maintain revenue data integrity, covering stage exits, ACV fields, pipeline hygiene rules (auto-aging, closed-lost automation), and CRM data quality SLAs
  • Build and maintain the metrics layer, including ramp time, capacity, GRR, margin change, and other KPIs used across departments
  • Run pipeline and rep diagnostics, surfacing stale accounts, coverage misses, and conversion red flags proactively
  • Own forecast and capacity planning, including coverage math, slippage tracking, quota modeling, and reconciling pipeline discrepancies
  • Administer comp plans and quota tracking, and own/rationalize the broader revenue tech stack
  • Partner with engineering on data pipelines connecting HubSpot to billing and internal analytics tooling, including ECX's ABEL decision engine

Skills & Qualifications 

  • Required:
    • 5–8 years in revenue operations, sales operations, or GTM analytics at a high-growth B2B company, has built systems and instrumentation from messy data, not just inherited a working one
    • Deep HubSpot (or equivalent CRM) administration experience, has owned a CRM instance through a growth phase, including field governance and lifecycle-stage design
    • Strong SQL and comfort working with data pipelines; validates numbers at the source rather than trusting dashboard output
    • Systems thinker who fixes root causes upstream rather than symptoms downstream, with a strong bias for action
    • Understands renewal/retention motion on top of new-logo pipeline
  • Preferred:
    • Experience with recurring-revenue metrics: CAC, LTV, renewal rate, revenue backlog, weighted average remaining contract life
    • Ramp, productivity, or capacity analytics experience, has measured or moved a ramp curve before
    • Experience supporting territory/book design, capacity planning, and headcount modeling with GTM leadership
    • Background transitioning from a producer role (AE, AM, or CSM) into operations, or experience with post-merger/post-migration data cleanup

Hiring Scam Alert: All official communication regarding job opportunities at EnergyCX will come from an @energycx.com email address. We will never ask for personal information, payment, or sensitive data through unofficial channels. If you receive any suspicious emails claiming to be from EnergyCX but using a different domain, please disregard them and report the incident to us.

Skills Required

  • 5-8 years of experience in revenue operations, sales operations, or GTM analytics at a high-growth B2B company
  • Experience building revenue systems and instrumentation from fragmented or messy data
  • Deep HubSpot or equivalent CRM administration experience, including CRM ownership, field governance, and lifecycle-stage design
  • Strong SQL skills and comfort working with data pipelines
  • Systems-thinking approach focused on resolving upstream root causes
  • Understanding of renewal and retention motions in addition to new-logo pipeline
  • Experience with recurring-revenue metrics such as CAC, LTV, renewal rate, revenue backlog, and weighted average remaining contract life
  • Ramp, productivity, or capacity analytics experience
  • Experience supporting territory or book design, capacity planning, and headcount modeling with GTM leadership
  • Background transitioning from an AE, AM, or CSM producer role into operations, or experience with post-merger or post-migration data cleanup

Energy CX Compensation & Benefits Highlights

  • Strong & Reliable Incentives Incentive structures for sales roles are described as uncapped with high on‑target earnings and performance bonuses. Account Executive and similar roles highlight meaningful earnings potential when quotas are met.
  • Leave & Time Off Breadth Time away includes 15 days of PTO, paid holidays, extra time around Thanksgiving, and a company‑wide winter break from December 24 to January 2. Additional paid sick days are also listed, indicating clear allowances for rest and recovery.
  • Parental & Family Support Policies include up to 12 weeks of parental leave and access to an onsite Mother’s Room. These provisions signal tangible support for new and growing families.

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The Company
HQ: Chicago, IL
108 Employees
Year Founded: 2010

What We Do

Energy CX is a family-founded energy broker redefining how businesses buy energy. Powered by ABEL™, a proprietary platform, the company uses math-based trading methodologies to help customers treat energy like an investment, not a line item. Energy CX replaces fragmented tools and legacy broker models with a centralized, technology-led approach—reducing risk, controlling spend, and bringing clarity to complex energy markets. Today, Energy CX manages more than 2 billion square feet across 20+ deregulated states and is one of the fastest-growing energy brokerages in the U.S. We're rapidly growing and deeply invested in nurturing the development of our team. We're dedicated to empowering every employee with the necessary tools to unlock their fullest potential, creating a supportive environment where personal development and career progression are intertwined.

Why Work With Us

We are determined, passionate, and growing fast. We hire based on character and are committed to our employees success. Energy CX stands apart as a family-owned business where our innovative and inclusive culture ensures that every team member is valued beyond just a number. We've built a work environment where creativity and new ideas thrive.

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Energy CX Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Employees work from home on Fridays in addition to 5 work from home days a quarter.

Typical time on-site: 4 days a week
Company Office Image
HQChicago, IL

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