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Top Customer Success Jobs in Dallas, TX
As a Real Time Analyst, you will manage real-time performance in a contact center, adjusting staffing plans and providing actionable insights to improve customer service outcomes. You will analyze business activities, generate reports, supervise real-time requests, and collaborate with teams to enhance service level goals and operational efficiency.
The Concierge Associate role focuses on providing exceptional fan service and maintaining positive relationships with customers. Responsibilities include handling inbound service calls, addressing fan concerns, and ensuring transactions are processed accurately while reflecting the company's values. Associates will learn the operational processes of ticket sales and contribute to an efficient customer experience.
The Senior Associate, Member Services is responsible for enhancing client satisfaction through support of Clearing Members and addressing operational inquiries. This includes analyzing trade data, training clients, maintaining relationships, and ensuring compliance with policies and procedures. The role requires understanding OCC products and providing solutions to meet members' needs.
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The Claims Specialist will support the management of liability claims, utilize the Risk Management Information System (RMIS) to create metrics, oversee TPA management, act as a liaison for claims resolution, and ensure compliance with claim reporting procedures.
As an IT Operations Technician, you'll support corporate employees by ensuring IT service availability, resolving workstation issues, managing incident and inventory processes, and enhancing service quality while providing excellent customer service.
The Compliance Advisory Specialist III supports the Commercial Banking division by ensuring adherence to AML regulations, providing compliance guidance, and participating in training. Responsibilities include advising on compliance risks, supporting business compliance programs, and maintaining expertise in relevant laws and regulations.
The TMT Client Relationship Executive will focus on developing and implementing sales strategies for PwC's brand. Responsibilities include managing sales pursuits, identifying sales leads, and creating value propositions. The role involves building long-term client relationships to drive revenue and ensuring effective use of account management methodologies.
The Senior Customer Success Manager at Nexthink will oversee a portfolio of strategic customers- driving adoption of digital employee experience solutions, managing customer relations, and ensuring renewal through value tracking and collaboration with various teams. They will identify upsell opportunities and act as a trusted advisor throughout the customer lifecycle.
The Customer Experience Manager oversees a team to achieve sales targets, drive showroom performance, and enhance customer service. Responsibilities include team leadership, operational management, and cross-functional collaboration. The ideal candidate should possess strong business acumen, leadership skills, and a focus on continuous improvement in customer experiences.
The Market Development Specialist will acquire new customers through door-to-door interactions and community events, build networks with homebuilders and associations, and sell Spectrum's products while working outdoors and flexibly. Success in this position requires strong relationship-building skills and resilience.
Top Companies in Dallas, TX Hiring Customer Success Roles
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