Top Customer Success Jobs in Dallas, TX
The Claims Representative manages commercial claims of low to moderate complexity, ensuring compliance with company protocols and customer service standards. Responsibilities include verifying policy coverage, communicating with customers, conducting investigations, and maintaining documentation. The role requires collaboration with internal and external partners to achieve timely and effective claims resolution.
As a Sr. Client Services Manager at CNA, responsible for developing and directing claim service strategies, managing underwriting and agency relationships, and driving customer satisfaction within defined service standards. Collaborates with underwriting, builds and maintains business relationships, leads development of client service goals, and serves as a knowledgeable resource for internal and external customers.
As an Associate Customer Support Technician, you will assist customers with software and hardware inquiries, providing efficient and friendly service through phone, email, and chat. Your role involves troubleshooting issues, documenting problems, and escalating unresolved cases to higher support levels, ensuring high standards of customer care.
The Associate Customer Support Technician will assist customers with inquiries and problems related to EZLynx software and other company products, providing customer service via phone, email, and chat. Responsibilities include troubleshooting, documenting issues, and escalating unresolved problems appropriately.
As a Market Development Specialist, your role involves acquiring new customers through door-to-door relationship building, engaging with community events, and developing connections with homebuilders and homeowner associations. You'll be responsible for selling Spectrum's products, achieving sales goals, and working independently in an outdoor setting.
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The Customer Experience Manager oversees a team to achieve sales targets, drive showroom performance, and enhance customer service. Responsibilities include team leadership, operational management, and cross-functional collaboration. The ideal candidate should possess strong business acumen, leadership skills, and a focus on continuous improvement in customer experiences.
As a Real Time Analyst, you will manage real-time performance in a contact center, adjusting staffing plans and providing actionable insights to improve customer service outcomes. You will analyze business activities, generate reports, supervise real-time requests, and collaborate with teams to enhance service level goals and operational efficiency.
As a Dealer Success Manager, you will train and onboard auto dealerships on products and processes, ensuring proper execution and influencing improvements. You will collaborate with leadership, assist in creating materials, troubleshoot technical issues, and provide expertise while traveling up to 80% to various dealerships.
A Senior Technical Training Specialist responsible for onboarding new auditors globally, developing training plans, collaborating with the field, evaluating training effectiveness, sharing best practices, and leading training projects. Also responsible for creating technical education materials, managing vendor relationships, and ensuring the effectiveness of the Learning Management System.
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The Regulatory Specialist will ensure all pet food/supplement products comply with regulations, reviewing ingredients, claims, and labels, maintaining registrations, auditing contract manufacturers, and advising on regulatory requirements, while also supporting international compliance as necessary.
The Client Relationship Executive will manage sales pursuits, pipeline, and account management methodology for PwC. Responsibilities include developing sales strategies, supporting business development efforts, creating value propositions, and fostering relationships to drive revenue growth while upholding ethical standards.
The Client Relationship Executive will design and implement communication strategies to promote PwC's brand, manage sales pursuits, and coordinate resources to close sales opportunities, while fostering long-term client relationships and identifying market gaps.
The Customer Success Manager IV at GHX will drive account plans to enhance customer utilization of GHX solutions, improve satisfaction, and retain customers. They will work cross-functionally to achieve client goals, identify risks, and foster strong business relationships, while also identifying upsell opportunities.
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