Top Customer Success Jobs in Dallas, TX

Onboard and engage Gartner clients to maximize subscription value. Partner with stakeholders across functions, introduce services, align Gartner resources to client priorities, collaborate internally, and use insights and metrics to drive satisfaction, retention, and growth.

Manage and grow client relationships, onboard new clients, demonstrate Gartner services value, facilitate client calls, recommend action plans, collaborate internally to remove obstacles, and review engagement metrics to drive satisfaction, retention, and growth.

The Client Success Associate focuses on understanding client priorities, demonstrating Gartner products, and ensuring client engagement and satisfaction, contributing to growth and success.

Own end-to-end success for a portfolio of enterprise self-storage clients: manage complex onboarding and implementations, configure the platform, drive adoption and ROI via QBRs and reporting, advocate customer feedback into product, prevent churn, and collaborate cross-functionally. Focus on NOI, data-driven outcomes, and using AI to scale client work.

Lead and coach a team of Customer Success Account Managers to drive cloud adoption, customer health, and expansion. Own executive customer relationships, manage delivery programs and risks, develop strategic roadmaps and Customer Success Plans, run delivery rhythms, and enable team development to maximize retention, growth, and value realization.

Owns end-to-end customer success for JLL's largest Corrigo Enterprise client (WPM) across Americas, APAC, and EMEA. Acts as trusted advisor, triages platform issues, drives adoption and ROI, coordinates cross-functional teams, manages escalations and SLAs, and leads commercial activity in Salesforce for expansions and renewals.

Lead onboarding and ongoing account management for UpGuard customers, drive product adoption, create success plans and training, monitor customer health, advocate customer needs to Product/Sales, and identify expansion opportunities while supporting global customers.

Own client success for a portfolio across JustParks U.S. Everyday Parking Products. Lead onboarding, adoption, retention, renewals, and expansion. Build product fluency, troubleshoot and escalate issues, run account check-ins and business reviews, contribute to documentation and runbooks, and partner cross-functionally with Engineering, Product, and Commercial teams to represent the customer voice and close process gaps.

Lead and scale the Client Success organization for enterprise RCM accounts, drive retention and expansion, act as executive client advisor, oversee operational alignment across billing, denials, AR recovery and KPIs, manage implementations and transitions, and build high-performing onshore/offshore teams while partnering cross-functionally to ensure service delivery and revenue growth.

Onboard and support Gartner clients to maximize value from their subscriptions. Identify client priorities, drive product engagement, coordinate internal stakeholders, and use insights and metrics to improve satisfaction, retention, and growth.

Manage a portfolio of customer accounts to drive onboarding, adoption, retention, and expansion. Serve as primary client contact, run business reviews, monitor adoption metrics, resolve issues with cross-functional teams, and deliver success plans, training, and reporting to improve satisfaction and renewals.

Proactively manage a named portfolio of Tier 5+ SMB accounts to drive utilization, retention, expansion, and satisfaction. Act as escalation point for complex or at-risk accounts, maintain account plans and records in Vitally, collaborate with Sales, Product, Support and Engineering, execute save playbooks, and identify qualified expansion opportunities.

Manage onboarding, account management, and customer support for employer partners. Own client relationships, gather user feedback, build and iterate operational processes, and drive data-informed improvements to scale the business.

The Customer Success Specialist will onboard, train, and retain customers in the agriculture space, focusing on Poultry accounts. Responsibilities include delivering customized solutions, maintaining strong customer relationships, and ensuring customer success, while collaborating with internal teams.

Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.

The Client Success Manager handles client relationships, onboarding, and maximizes service delivery to drive client retention and ROI.

Manage and grow client relationships across functions, introduce and demonstrate Gartner services, facilitate client engagements to surface priorities, recommend action plans, collaborate internally to remove obstacles, and review client performance metrics to drive satisfaction, retention, and growth.

The Customer Success Manager will develop relationships with key accounts, drive product adoption, monitor customer engagement, and identify opportunities for renewals and upsells, all while providing exceptional customer support.

Serve as the single point of accountability for Signature Success Plan customers, driving adoption of Salesforce and Tableau, delivering strategic advisory, tracking usage metrics, conducting enablement and quarterly reviews, managing technical health and incidents, leveraging AI agents and prompt-engineering basics, escalating complex issues, and aligning deliverables to ensure renewal and expansion.

Lead Customer Success for enterprise HR clients by owning onboarding, engagement, renewal, and expansion. Build scalable onboarding and enablement, track customer health and ROI, facilitate executive workshops, and feed customer insights into product and GTM. Hire and develop a high-performing CS team and partner cross-functionally.

The Senior Customer Success Manager leads the customer journey, oversees operational improvements, manages escalations, and mentors teams within a fast-paced ecommerce environment.

The Customer Success Executive will engage with health plan clients, drive user adoption of AI solutions, align implementations, and enhance overall client satisfaction.

Manage a focused portfolio of global, strategic accounts as a trusted advisor. Own lifecycle, governance, adoption, retention, and expansion; orchestrate cross-functional teams; design AI-powered customer programs and playbooks; lead executive reviews, consolidation/build-vs-buy conversations, and renewal/upsell motions; quantify ROI and drive adoption across regions while supporting technical issue resolution and acting as the primary customer liaison.

Serve as long-term strategic partner for a portfolio of health-system clients, driving platform adoption, client health, renewals, and expansion. Build executive relationships, monitor utilization metrics, manage escalations, coordinate internal teams, and translate operational data into measurable TeleTracking use cases and outcomes.

Manage a portfolio of SMB and/or mid-market SaaS customers through onboarding, adoption, and growth. Drive platform education, monitor health metrics, identify upsell opportunities, and collaborate cross-functionally to surface customer feedback and improve processes.