Top Operations Manager Jobs in Dallas, TX

Supports the Branch Manager in driving branch growth, profitability, customer satisfaction, and operational performance. Responsibilities include business planning, market analysis, sales opportunity development, inventory and distribution oversight, customer relationship management, credit policy support, profitability tracking, supplier collaboration, reporting, and implementation of programs to improve sales and margins. The role also requires product and application knowledge, leadership, analytical ability, and familiarity with inventory, warehouse, and distribution systems.

Oversee IT infrastructure across store, office, and cloud environments. Manage systems and network administration, telecom, hardware and software deployment, point-of-sale systems, payment processing, backups, disaster recovery, data loss prevention, reporting, and service providers. Provide troubleshooting, requirements analysis, escalation support, and technology project management. This full-time Tuesday-Saturday role requires evening work, weekend maintenance support, and 24/7 on-call availability.

Manage onsite imaging operations, workflows, staffing, capacity, financial reporting, SLAs, security, chain-of-custody controls, equipment maintenance, and disaster recovery. Lead performance coaching, resource allocation, system utilization, program implementations, staff onboarding, and client support while serving as backup for the Senior Operations Manager.

Manages office and regional operations across six Texas chapters, including facilities, vendors, invoices, budgets, compliance, calendars, events, and executive and board support. Oversees volunteer onboarding and databases for the Dallas chapter, coordinates communications and regional logistics, supports development activities, and improves operational policies and processes. Requires strong organization, communication, confidentiality, independent judgment, and occasional regional travel.

Leads an 11-person brokerage operations team supporting transfers of assets and account maintenance. Oversees service performance, operational controls, principal reviews, complex cases, audits, coaching, and employee development. Partners with cross-functional teams to resolve operational challenges and improve processes through root-cause analysis, automation, AI-enabled tools, and continuous improvement. Requires FINRA Series 7, 24, and 53 licenses plus brokerage operations expertise.

Manages day-to-day operations and strategic initiatives for the Financial Services and Capital Markets business unit. Responsibilities include implementing strategy, improving processes, promoting AI tool adoption, coordinating with firm-wide functions, analyzing budgets and KPIs, supporting pricing and profitability decisions, and assisting with recruitment, onboarding, workload allocation, and talent development. The role also prepares leadership reports and supports business development and client relationship initiatives.

Leads business management for Merchant Services Fraud, including executive reporting, KPI/KRI governance, OKRs, budget and capacity tracking, strategic investment oversight, and cross-functional execution. Develops data-driven insights, improves operating models and tooling, manages operational risk and resiliency activities, and maintains governance repositories. Partners with Finance, Technology, Operations, Legal, and Compliance to resolve blockers, improve efficiency, and support fraud prevention outcomes.

Manages legal records, contracts, business registrations, licenses, compliance documentation, retention schedules, policies, and organizational resources. Maintains repositories and renewal calendars, coordinates with legal counsel and department leaders, supports audits and property transitions, and ensures enterprise documents remain accurate and compliant. The role also contributes to project-management practices, staff collaboration, and organizational training.

Manage cloud-first enterprise technology, network infrastructure, identity, security, endpoint, and device-management platforms. Lead IT and infrastructure projects, mentor junior engineers, oversee the service desk, manage workstation lifecycle operations, improve observability and compliance, resolve outages, and participate in after-hours on-call support. The role also requires cross-functional collaboration, technical documentation, budgeting, and support for a nationwide remote workforce.

Leads regional revenue operations by aligning go-to-market teams, developing revenue strategies, analyzing performance data, tracking KPIs, supporting forecasting, optimizing sales and marketing technology, and providing market insights. Partners with regional sales leaders and cross-functional teams to improve sales processes, operational efficiency, and sustainable revenue growth.

Leads property and other claims operations teams, overseeing coaching, quality review, staffing, productivity, escalations, process improvement, regulatory compliance, and operational risk management. The role requires extensive claims-handling and leadership experience, insurance adjuster licensing, data-driven decision-making, and occasional travel. Advanced property claims software expertise, catastrophe claims experience, and insurance industry designations are preferred.

Manages an enterprise transaction services operations unit, overseeing staffing, employee development, workflow, compliance, risk, budgets, reporting, forecasting, and process improvement. Leads high-volume, SLA-driven teams, analyzes operational metrics, resolves complex escalations, coordinates with technology and risk partners, and implements process or system changes. Ensures service quality, productivity, capacity, regulatory adherence, and continuous operational improvement while coaching employees and driving business outcomes.

Oversees snow, ice, landscape, facility maintenance, fleet, staffing, scheduling, purchasing, budgets, quality control, safety, and service delivery operations. Coordinates field supervisors, production managers, sales teams, clients, and subcontractors. Maintains fulfillment systems and master schedules, manages fleet repairs and inventory, supports recruiting and employee development, approves payroll and expenses, and ensures customer satisfaction and professional standards. Requires emergency response and winter storm management availability.

Manages Qalam Seminary’s day-to-day institutional operations on behalf of the Associate Director. Responsibilities include tracking organizational goals, maintaining documentation and dashboards, coordinating cross-functional communication and meetings, following up on action items, identifying process improvements, and overseeing facilities operations, vendors, maintenance requests, and space usage. The role also develops SOPs, maintains records, and ensures operational data and priorities remain accurate, current, and effectively executed.

Lead a unit of production managers overseeing pre-purchase review of correspondent residential mortgage loan files to ensure documentation, regulatory compliance, and guideline adherence. Manage SLAs, quality, pipelines, reporting, continuous improvement, and team hiring, coaching, training, and performance management to meet productivity, quality, and cost goals.

Owns execution of the Dallas business-process pilot and scales the resulting framework across acquired brands. Responsibilities include translating lead-to-invoice recommendations into SOPs, training, KPIs, implementation plans, and measurable outcomes; aligning new brands to standardized processes; coordinating with IT, finance, consultants, and brand teams; and leading continuous process improvement across sales, quoting, order entry, contracting, invoicing, and back-office operations.

Leads customer support operations across in-house and outsourced teams, owning satisfaction, resolution time, quality, cost, workforce planning, vendor performance, and team development. Oversees reputation management and Trust & Compliance casework involving content moderation, DMCA, and privacy. Partners with Legal, Product, Engineering, and support tooling teams to improve processes, automation, escalation workflows, and customer experience.

Manage daily parking facility operations, including client service, staffing, employee training, security and cash controls, budgeting, profitability, procurement, accounting, maintenance, damage claims, safety, and OSHA compliance. The role leads and develops employees, resolves client concerns, monitors facility standards, and ensures operational policies and procedures are followed.

Oversee technical service operations across multiple customer sites, leading onsite technicians, resolving escalated hardware and software issues, and managing deployments, upgrades, maintenance, and service performance. The role involves customer communication, root-cause analysis, reporting, process improvement, team coaching, and cross-functional collaboration. Travel up to 30% is required to customer and company locations.

Drives operational consistency and continuous improvement across corporate restaurants nationwide. Leads field assessments, root cause analysis, operational pilots, SOP development, safety and compliance initiatives, new restaurant openings, acquisition integrations, and cross-functional projects. Coaches district and field leaders, strengthens process standardization, tracks corrective actions, and translates corporate strategy into practical restaurant-level execution. Based in DFW, the role requires 50–75% travel.

Lead payments governance and risk policy oversight for merchant services: review merchant business models, evaluate third-party processor controls, resolve escalations, ensure card network and regulatory compliance, perform onsite client assessments, document prohibited/restricted products, produce executive reports, and drive process improvements across stakeholders.

Manages Claims business-unit operations, strategic initiatives, policies, procedures, reporting, budgets, staffing, and performance analysis. Partners with executives and other departments to achieve operational goals, improve processes, ensure compliance, and support financial decisions. Oversees analysts and administrative staff, coordinates projects, manages reporting accuracy, and handles hiring, development, and performance management. Requires strong project management, analytical, communication, and leadership skills, with occasional travel.

Leads internal IT systems and operations, including identity and access management, endpoint management, IT support, onboarding and offboarding, asset and SaaS lifecycle management, automation, vendor relationships, and compliance partnerships. Manages a small IT team, improves service processes, supports audits, strengthens security controls, and delivers scalable technology services for a distributed workforce.

Oversee operational and financial performance for an assigned single-family rental market. Responsibilities include P&L and budget analysis, property inspections, vendor management, leasing and pricing coordination, compliance, emergency response, KPI reporting, process improvement, and leadership of field support teams. The role requires regular property visits, cross-functional collaboration, customer satisfaction oversight, asset preservation, and accountability for market profitability and operational performance.

Manages operational support across a geographically dispersed distribution network of more than 50 sites and 800 employees. Responsibilities include leadership training, safety and regulatory compliance, performance monitoring, budget oversight, contractor management, employee coaching, project execution, and operational planning. The role requires advanced airport operations and maintenance knowledge, strong leadership and analytical skills, a valid driver’s license, background-check eligibility, and travel up to 75%.