Top Tech Support Jobs in Dallas, TX

Provides Tier 2 enterprise IT support for Windows devices, Microsoft Active Directory, Office applications, peripherals, and mobile devices. Resolves escalated incidents, manages onboarding and offboarding access, supports VIP users, deploys software and patches, documents resolutions, and collaborates with infrastructure teams. The role also identifies recurring issues and recommends process improvements. Responsibilities include after-hours and on-site support, with preferred experience in PowerShell, ticketing systems, MDM, WDS, disk imaging, VDI, and support for large user populations.

Provide Tier 2 technical support for Windows devices, Microsoft Active Directory, Office applications, peripherals, and enterprise collaboration tools. Resolve escalated incidents, manage onboarding, offboarding, permissions, software deployment, patching, and updates. Support executives during on-site and off-hours incidents, document resolutions, identify recurring issues, and coordinate with Tier 3 and infrastructure teams. The role also requires service desk, remote support, security compliance, and process improvement experience.

Provide in-office and remote technical support for employees, troubleshooting laptop, desktop, mobile device, Windows, Microsoft 365, printer, network, VPN, and virtual desktop issues. Install and configure hardware and software, manage Active Directory accounts and security groups, deploy computer images, perform backups and restores, document ticket resolutions, and organize equipment. The role requires break/fix hardware experience, networking knowledge, strong communication, and the ability to lift up to 40 pounds.

Recruit technical field technicians nationwide by posting jobs, sourcing candidates, conducting screenings, coordinating interviews, and maintaining talent pipelines. Manage onboarding, background checks, tax and payment documentation, employee and contractor records, compliance and insurance tracking, and technician inquiries. Support HR leadership with policy implementation, reporting, and administrative tasks while managing high-volume recruiting across multiple time zones.

Supports ICE Invoice Management systems and mortgage servicing invoice workflows. Maintains fee codes, classification rules, routing logic, documentation, and system data; researches invoice exceptions and coding issues; assists with testing, reporting, control monitoring, root-cause analysis, and remediation tracking. Coordinates issue tickets with internal teams, prepares KPI and exception reports, and identifies process improvements.

Manages a geographically distributed onsite IT support team, setting technical priorities, resolving escalated IT and audiovisual issues, and overseeing staffing, performance, budgets, vendors, and training. Coordinates projects, ensures deliverables meet timelines and budgets, advises stakeholders on technology solutions, approves ServiceNow changes, communicates operational status, and drives process improvements. Requires flexibility for after-hours support and travel between sites.

Provides technical support for merchants using Oracle Simphony and other POS systems. Configures and deploys hardware, fulfills replacement orders, performs hardware swaps and POS data entry, routes and escalates support tickets, maintains electronic records, and tracks inventory and RMAs. The role requires direct Simphony or Micros Res3700 support experience, strong customer service and communication skills, computer knowledge, and familiarity with Microsoft Office or Google Suite.

Provides installation support by preparing orders and parts, stocking materials, transporting vehicles, cleaning and organizing the shop, assisting with inventory and vehicle preparation, performing final inspections, and helping clients as needed.

Manage end-to-end low-voltage, CCTV, access control, networking, and wireless deployment projects. Develop bills of materials and technical scopes from client specifications, floor plans, and site assessments. Support pre-sale discovery, quotes, proposals, and post-sale implementation. Coordinate field technicians, vendors, clients, and internal teams across multi-site deployments while ensuring quality, timely delivery, and client satisfaction.

Lead discovery and solution strategy for operational risk management software opportunities across North America. Conduct tailored demos, workshops, proofs of concept, RFP responses, and executive presentations for industrial customers. Partner with Sales, Product, Services, and BDR teams on qualification, win strategy, product feedback, implementation handoff, market development, customer proof points, and sales enablement. Regular customer travel is required.

Designs, deploys, troubleshoots, and validates network and Microsoft 365 infrastructure projects. Responsibilities include firewall, switch, wireless, VLAN, VPN, UniFi, cloud migration, identity, MFA, and infrastructure cutover work. The role performs pre-staging, maintenance-window implementations, post-deployment validation, troubleshooting, rollback support, and detailed technical documentation while working independently and directly with clients.

Lead the architecture and development of a unified ServiceNow platform connecting CSM, FSM, and ITSM. Build integrations with Field Nation and other work-order platforms using APIs, webhooks, Integration Hub, and Flow Designer. Develop normalized work-order ingestion, synchronization, cost tracking, correlation logic, and cross-platform comment and attachment workflows. Configure dispatcher and mobile experiences, customer product visibility, data transformations, and dashboards for technician performance and integration health.

Manage technical infrastructure projects from discovery through implementation and handoff. Responsibilities include solution planning, schedules, risk and scope control, client communication, engineering coordination, network and Microsoft 365 deployments, production cutovers, troubleshooting, validation, documentation, and technical handoff. The role combines project management with hands-on network and systems engineering across firewalls, switching, wireless, VPNs, VLANs, migrations, and cloud services.

Manage the company’s internal books using Zoho Books, including general ledger activities, reconciliations, and automated workflows. Build complex financial models, dashboards, and reports in Google Sheets using QUERY, XLOOKUP, and pivot tables. Apply GAAP, accrual accounting, and financial reporting principles while maintaining accurate financial data. The role also requires professional remote communication, a suitable home office, and a short Loom video demonstrating relevant experience and work samples.

Lead end-to-end CCTV deployment projects, including system design, camera layouts, network integration, quoting, estimating, BOM creation, execution, troubleshooting, and client support. Manage timelines, resources, stakeholders, technicians, and vendors using project management software. The role requires strong CCTV and networking expertise, clear client communication, fluent English, independent work, and a professional remote workspace with reliable high-speed internet.

Conduct account-based prospecting, identify decision-makers, and execute personalized outreach across phone, email, text, and LinkedIn. Lead discovery calls, present solutions, qualify opportunities, close agreements, maintain accurate CRM records, and support post-sale project kickoffs. The role requires persistence, organization, strong communication, comfort with cold calling, technology proficiency, and willingness to learn. It is fully remote with occasional reimbursed travel for trade shows and client meetings.

Manage the full sales lifecycle, including outbound prospecting, lead qualification, discovery, negotiation, closing, quote generation, and proposal development. Maintain accurate CRM records, deal stages, account data, contacts, and communications. Use Zoho or a similar CRM and Google Workspace to support sales operations, client presentations, pipeline management, and internal collaboration. The role combines new business development, full-cycle inside sales, quoting, and sales administration.

Conduct full-cycle remote recruiting, including sourcing global technical talent, managing candidate pipelines, screening applicants, scheduling interviews, presenting offers, and coordinating onboarding. Partner with hiring managers to define requirements, maintain recruitment updates, and deliver a strong candidate experience. Requires excellent English communication, independent process management, high-volume recruiting capability, and a quiet home office with reliable internet.

Owns the technical pre-sales lifecycle for physical security and network solutions. Partners with sales teams, consults with clients, designs CCTV, access control, FDAS, and wired/wireless network architectures, and develops BOMs, drawings, specifications, and pricing. Leads technical presentations, validates solutions, manages project handoffs, reviews designs and quotes, and mentors junior Solutions Engineers.

Senior pre-sales Solutions Engineer responsible for scoping, designing, quoting, and presenting physical security and network infrastructure solutions. The role covers CCTV, access control, fire alarm systems, wired and wireless networks, technical drawings, bills of materials, pricing, client consultation, project handoff, quality assurance, and mentoring junior engineers.

Manage IT infrastructure and Microsoft 365 projects from planning through implementation and closeout. Coordinate engineers, technicians, vendors, clients, and other stakeholders while controlling scope, schedules, budgets, dependencies, risks, change requests, cutovers, validation, documentation, and acceptance. Projects may involve network refreshes, UniFi deployments, wireless systems, structured cabling, firewall and switch replacements, Microsoft 365 migrations, MFA, and tenant migrations.

Nagarro is seeking an Associate Engineer for Tech Support who will help solve tech-related issues and provide solutions. Ideal candidates are ready to advance their careers in a dynamic environment.

Provides Tier 2 enterprise IT support for Windows devices, Active Directory, Microsoft Office, peripherals, and collaboration tools. Resolves escalated incidents, manages onboarding and offboarding, supports software deployment and patching, documents resolutions, and assists executives with VIP and urgent support. The role also identifies recurring issues, recommends process improvements, and collaborates with Tier 3 and infrastructure teams.

Provide email-based billing and RCM technical support for B2B SaaS customers, triage and escalate tickets, assist engineering with issue prioritization, maintain deep product knowledge, improve customer experience, and identify product enhancements to increase satisfaction and loyalty.

Provides onsite Tier I–III technical support across Windows, macOS, iOS, Apple hardware, networks, servers, AV, and VoIP systems. Serves as the macOS and Apple-device subject matter expert, administering MDM, security baselines, patching, automation, and enterprise integrations. Supports infrastructure projects, office relocations, technology rollouts, documentation, incident response, and user training. Requires onsite Chicago work, after-hours support, travel to U.S. offices, and the ability to lift IT equipment.