Top Tech Support Jobs in Dallas, TX

Provides installation support by preparing orders and parts, stocking inventory, cleaning and organizing the shop, transporting vehicles, laundering towels, cutting kits, and performing final vehicle inspections. Assists installers with daily tasks, monthly inventory, vehicle preparation, bubble checks, and client portering. Requires safe operation of high-end vehicles, physical dexterity, communication skills, and the ability to lift 45 pounds.

Provides Tier 2 enterprise IT support for Windows devices, Microsoft Active Directory, Office applications, and peripherals. Resolves escalated incidents, manages onboarding and offboarding access, supports VIP users, assists with deployments and patching, documents resolutions, and coordinates with infrastructure teams. The role also identifies recurring issues and recommends process improvements. Requires at least five years of enterprise support experience, strong troubleshooting skills, and familiarity with ticketing, remote support, scripting, mobility management, and ITIL practices.

Nagarro is seeking an Associate Engineer for Tech Support who will help solve tech-related issues and provide solutions. Ideal candidates are ready to advance their careers in a dynamic environment.

Provides Tier 2 enterprise IT support for Windows devices, Active Directory, Microsoft Office, peripherals, and collaboration tools. Resolves escalated incidents, manages onboarding and offboarding, supports software deployment and patching, documents resolutions, and assists executives with VIP and urgent support. The role also identifies recurring issues, recommends process improvements, and collaborates with Tier 3 and infrastructure teams.

Provide email-based billing and RCM technical support for B2B SaaS customers, triage and escalate tickets, assist engineering with issue prioritization, maintain deep product knowledge, improve customer experience, and identify product enhancements to increase satisfaction and loyalty.

Provides Tier 2 technical support for Windows devices, Microsoft Active Directory, Office applications, mobile devices, and peripherals. Responsibilities include resolving escalated incidents, managing onboarding and access rights, supporting executives, maintaining service tickets, deploying software and patches, and recommending process improvements. Requires enterprise IT support experience, strong AD and Windows expertise, and familiarity with remote support, ticketing, scripting, mobility management, and imaging tools.

Support enterprise customers and partners integrating applications with Wasabi Cloud. Diagnose, research, reproduce, and report defects; test storage services with third-party applications; validate interoperability using APIs and SDKs; investigate S3 protocol behavior; and collaborate with sales, development, QA, product, and support teams.

Lead application support for complex production systems by analyzing incidents, system logic, risks, vulnerabilities, and enhancement requirements. Partner with technology teams, product owners, and analysts to define solutions, document impacts, support integrations, monitor performance, and resolve issues. Advise management, influence technical decisions, allocate work, coach junior analysts, and ensure compliance and operational risk controls. The role requires Unix and shell scripting, Oracle, scheduling, observability, ticketing, containers, and messaging technologies.

Provides onsite Tier I–III technical support across Windows, macOS, iOS, Apple hardware, networks, servers, AV, and VoIP systems. Serves as the macOS and Apple-device subject matter expert, administering MDM, security baselines, patching, automation, and enterprise integrations. Supports infrastructure projects, office relocations, technology rollouts, documentation, incident response, and user training. Requires onsite Chicago work, after-hours support, travel to U.S. offices, and the ability to lift IT equipment.

Provides technical product and application support for vinyl films, adhesives, laminates, tapes, and related materials. Recommends products, troubleshoots application issues, performs hands-on testing, supports complaints and RMAs, documents findings, and collaborates with Quality, R&D, Product Management, Production, and Sales. Creates technical training and resources, supports demonstrations and trials, and participates in continuous improvement. The role operates in office and manufacturing environments with occasional customer-related travel.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

The Associate Engineer in Tech Support will assist with various technical challenges, contributing to customer satisfaction and solutions.

Nagarro seeks an Associate Engineer for tech support roles, helping with product and service challenges in a dynamic work environment.

Provide global support for complex network management issues through consultation and training, manage workloads, and document solutions. Strong SNMP skills required.