Top Operations Jobs in Dallas, TX

Leads Technology Major Incident Management teams and enterprise recovery efforts for high-impact technology disruptions. Coordinates cross-functional incident response, executive communications, operational resilience, risk management, and service restoration. Manages and develops command center teams, drives availability initiatives, improves incident processes, and partners with technology, cybersecurity, infrastructure, engineering, business, compliance, and audit stakeholders.

Leads commercial credit servicing portfolio execution for a regional market coverage team. Oversees post-origination servicing, workflow management, covenant tracking, documentation, financial statement processing, payoff requests, collateral releases, and regulatory compliance. Manages staffing, coaching, stakeholder communication, risk escalation, process improvement, and operational performance across BLAST and nCino portfolios. Partners with sales, technology, and business teams to improve efficiency, reduce risk, and meet service-level requirements.

Leads an 11-person brokerage operations team supporting transfers of assets and account maintenance. Oversees service performance, operational controls, principal reviews, complex cases, audits, coaching, and employee development. Partners with cross-functional teams to resolve operational challenges and improve processes through root-cause analysis, automation, AI-enabled tools, and continuous improvement. Requires FINRA Series 7, 24, and 53 licenses plus brokerage operations expertise.

Leads repossession operations across customer-facing and back-office teams supporting 200–300 employees, offshore labor, and third-party suppliers. Oversees collections, reinstatements, impounds, skip tracing, legal processes, complaints, escalations, compliance, and vendor performance. Coaches leaders, analyzes operational data, resolves complex issues, collaborates cross-functionally, improves processes, and drives business performance. The hybrid role requires onsite attendance in Plano, Texas, and 5–15% travel for vendor visits, conferences, and court hearings.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets policies and procedures, and provides subject matter expertise. The role assists colleagues, recommends process improvements, researches and resolves operational questions, maintains accurate data across multiple systems, and collaborates with managers and internal customers. It requires strong analytical, communication, data entry, and Microsoft Excel skills, with military, accounting, payment processing, or financial operations experience preferred.

Leads daily operations processing for Commercial Banking Operations, providing team guidance, training, mentorship, and issue resolution. Handles complex escalations involving banking transactions, remittances, cash application, payment exceptions, and account activity. Supports process improvements, coordinates revised procedures, researches discrepancies, applies compliance requirements, and collaborates with internal customers and departments. The role requires accurate transaction processing, independent judgment, regulatory awareness, and effective management of competing priorities in a hybrid environment.

Support telecom network operations through alarm and event monitoring, incident tracking, troubleshooting, maintenance coordination, log and performance analysis, change management, documentation, and status reporting. Develop automation scripts and DevOps pipelines, contribute to AI-driven predictive operations use cases, and improve operational dashboards and playbooks while working with engineering, security, and service teams.

Leads Global Investigations Operations, overseeing fraud alert intake, triage, case administration, investigative support, process transformation, AI and automation modernization, governance, quality assurance, KPIs, staffing, and cross-functional partnerships. The role redesigns SAR-related workflows, establishes operational controls, improves service performance, enables technology enhancements, and delivers consistent, auditable investigative operations across the firm.

Provide on-site technical support and advocacy for Capital One team members in Chicago. Handle service-desk intake calls, ticketing, laptop/Mac/Windows and mobile device support, cross-training, platform administration, process improvements, and act as site lead backup while collaborating with peers and escalation paths.

10-week summer internship within the COOs Global Operations offering hands-on experience across operations, process improvement, data analytics, risk and regulatory support, and cross-functional projects. Interns complete assignments, create presentations, support automation and mapping, use Microsoft tools and analytics technologies, and may progress into a rotational analyst program.

Nine-week summer analyst program within Operations supporting processing, trade/asset support, reporting, transformation, and data management. Responsibilities include transaction processing, reconciliations, client lifecycle support, data analytics and reporting, risk reporting, process improvement, and creating Tableau dashboards. Program includes training, networking, and may lead to full-time roles.

As an Operations Associate, you'll handle mail sorting, item verification, quality control, invoicing, and shipping responsibilities while ensuring accurate processing of collectibles.

Analyzes customer case data, identifies trends, performs root cause analysis, and defines corrective actions. The specialist presents findings to leadership, supports continuous improvement and process enhancement initiatives, manages escalated Korean- and English-speaking customers, and collaborates with internal and external teams to improve customer care operations and satisfaction.

Provides administrative, operational, and staff support for assigned teams or managers. Duties include report preparation, tracking, research, exception processing, data entry, record maintenance, quality reviews, and compliance with internal and regulatory procedures. The role may review loan files and related transactions, interpret data, resolve exceptions, and support loan operations. Requires strong office, communication, organizational, mathematical, and computer skills.

Leads planning and operating mechanisms for the Chief Health Officer’s Clinical organization. Responsibilities include managing leadership cadences, organizational priorities, performance reporting, risks, dependencies, budgets, and executive decision-making. The role partners with senior leaders, translates priorities into goals and timelines, improves workflows, summarizes complex information, and drives cross-functional accountability. It also supports financial planning and may develop direct reports.

Leads executive business operations and strategy for the CEO and Chief Transformation Officer. Responsibilities include strategic analysis, decision memos, M&A and synergy analysis, Board and investor presentations, executive operating cadence, OKR administration, commitment tracking, and AI-enabled productivity workflows. The role requires direct executive exposure, strong financial and analytical capabilities, advanced PowerPoint and Excel skills, exceptional writing, and the ability to work onsite in Dallas with 10%–20% travel.

Supports strategic and operational management for a business unit through budgeting, forecasting, financial and operational reporting, compliance, workforce planning, project coordination, process improvement, and leadership communications. The role analyzes trends and risks, tracks initiatives, coordinates with Finance and Procurement, develops operational tools and metrics, and supports cross-functional change efforts.

Leads Aravo’s internal IT strategy and operations, including IT roadmap development, team leadership, corporate systems, user onboarding and offboarding, support, SaaS and asset management, vendor relationships, budgeting, and process governance. Partners with Security and Engineering on identity, endpoint security, audits, compliance, and AI governance. The role balances hands-on operational execution with strategic transformation in a growing, distributed SaaS environment.

Leads the Premium Client Solutions team, ensuring high-touch service, operational execution, escalation management, and process improvement for strategic clients. Serves as the Dallas operations site leader, partnering with HR and functional leaders on employee relations, engagement, retention, communication, and workplace effectiveness. Uses operational metrics to identify risks and improve service delivery while coordinating cross-functional initiatives and supporting day-to-day operations.

Owns and triages the daily Core Operations request queue, including access provisioning, representative code updates, account opening, transfers, and money movement. Supports custodial mergers and historical performance migrations while developing expertise across Schwab, Fidelity, Pershing, and other platforms. Partners with technical specialists and the CX team to identify process gaps, improve workflows, and build scalable operational structure for a growing wealth management business.

Lead a team managing operational stability of enterprise IAM platforms: oversee incident/problem/change management, monitoring, capacity, RCA, automation, dashboards, compliance, runbooks, and continuous improvement while partnering with engineering, security, and business stakeholders.

The Operations Engineer in Fleet Reliability ensures uptime of server nodes by managing provisioning, troubleshooting hardware/software issues, and improving system performance.

Leads enterprise operational execution, governance, prioritization, and cross-functional alignment. Tracks initiatives, escalates risks, supports transformation projects, advises senior leaders, simplifies processes, coordinates stakeholders, facilitates governance meetings, and prepares executive reporting. Requires strong strategic thinking, analytical judgment, communication, facilitation, and stakeholder management skills in a fast-paced enterprise environment.

Leads the overall performance of an early childhood education school, owning P&L, enrollment growth, staffing, customer experience, compliance, quality, facilities, and operational results. Builds and develops high-performing teams, drives community relationships and demand, uses data to improve performance, and ensures safe, efficient school operations.

Leads the overall performance of an early childhood school as its general manager and community leader. Owns P&L, enrollment growth, revenue, labor, expenses, customer experience, quality, safety, compliance, and operational readiness. Develops high-performing teams, builds community relationships, uses data to improve results, and partners with education and marketing leaders to drive growth and program execution.