Top Operations Jobs in Dallas, TX

Supports daily branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, managing operational risks, resolving concerns, and supporting branch scheduling. The role also helps identify customer financial needs, detect potential fraud, maintain compliance, and motivate team members. Requires at least one year of customer service and issue-resolution experience and availability for most Saturdays.

Provides Tier 1 and Tier 2 technical support for Windows desktop and laptop systems. Troubleshoots hardware, software, networking, VPN, Microsoft 365, and endpoint management issues for remote and onsite users. Uses Microsoft Intune and Active Directory, supports device provisioning, software deployment, upgrades, Windows 11 migrations, and hardware refreshes. Documents incidents, escalates complex issues, and delivers customer-focused technical assistance.

Provides end-to-end billing, Dealer Navigator, and product support through inbound and outbound calls and chat. Investigates and resolves dealer issues, escalates concerns, supports onboarding and servicing, coordinates with vendors and product teams, identifies product defects, maintains documentation, and contributes to process improvement and special projects.

Own and execute strategic initiatives across the Data & Analytics organization, drive process improvement and automation, facilitate cross-functional working groups, support executive decision-making, and prepare leadership communications. The role requires strong problem-solving, stakeholder influence, commercial judgment, risk and controls awareness, organizational skills, and the ability to manage priorities in an ambiguous environment.

Supports North America Sales through revenue strategy and operations. Advises sales leadership on go-to-market strategy, forecasting, pipeline performance, quota setting, territory design, deal reviews, and complex negotiations. Partners cross-functionally with Deal Desk, Legal, Finance, Marketing, Enablement, and Ecosystem teams to improve processes, tools, and operating rhythms. The role also drives data-informed performance improvements and executive-level revenue initiatives.

Lead revenue operations strategy and execution, advising sales leaders and implementing the revenue operating model. Oversee territory planning, quota setting, forecasting, reporting, business intelligence, process optimization, and performance management. Partner cross-functionally to improve revenue effectiveness, standardize processes, and support data-driven decisions. Mentor Revenue Operations team members and contribute to applications, data, reporting, and change-management improvements.

Lead business operations for Payments and Global Banking Technology by coordinating operational opportunities, working groups, strategic alignment, executive reporting, risk escalation, and stakeholder communications. The role develops business cases, maintains KPI dashboards and data controls, prepares senior-level presentations, manages operational content, identifies process improvements, and supports automation and controlled LLM-enabled workflows. Success requires strong analytical, communication, prioritization, and execution skills in a complex banking environment.

Leads business management for Merchant Services Fraud, including executive reporting, KPI/KRI governance, OKRs, budget and capacity tracking, strategic investment oversight, and cross-functional execution. Develops data-driven insights, improves operating models and tooling, manages operational risk and resiliency activities, and maintains governance repositories. Partners with Finance, Technology, Operations, Legal, and Compliance to resolve blockers, improve efficiency, and support fraud prevention outcomes.

Leads company-wide strategy and operations planning, including three-year plans, annual operating plans, monthly business reviews, OKR cascades, board and investor materials, and governance rhythms. Partners with the COO, executives, and Finance/FP&A to align strategy, budgets, metrics, and business performance. Manages and develops a team of Strategy & Operations professionals, improves planning processes, maintains the business model and process repository, and supports culture and value-driver initiatives.

Provide remote and in-person technical support for Windows and Mac laptops, mobile devices, passwords, software, and hardware. Resolve tickets, calls, and chats using remote access tools and ServiceNow, escalating issues when needed. Support first-call resolution and assist with onboarding and training new technical support agents.

Provides real-time operational support for Federal Reserve ACH and Check processing systems on a third-shift, 24x6 operation. Responsibilities include transaction processing, application health monitoring, incident and production issue support, operational trend analysis, testing, defect management, customer support, and participation in payment-system projects. The role performs recurring and ad hoc analysis, supports cross-team communication, follows critical processing procedures, and escalates issues when necessary.

Provides strategic and operational leadership across clearing firm operations, overseeing securities processing, controls, risk, compliance, staffing, vendors, and service delivery. Leads complex cross-functional initiatives, process improvements, automation, and operating-model development. Manages performance metrics, escalations, policies, business continuity, budgets, and operational readiness while developing managers and teams and partnering with business, technology, finance, risk, compliance, and external providers.

Lead enterprise strategy development, capital allocation, financial modeling, market analysis, and cross-functional execution for defense technology initiatives. Support strategic planning, evaluate portfolio and investment tradeoffs, develop business cases, drive acquisition and integration efforts, establish performance cadences, and resolve execution bottlenecks. Partner with senior stakeholders across a technology-driven organization to translate strategic priorities into measurable growth and operational outcomes.

Lead enterprise strategy, capital allocation, financial modeling, and cross-functional execution for defense technology growth. Evaluate portfolio investments, market opportunities, and risk-adjusted returns while translating strategic priorities into measurable operating plans. Lead acquisition and strategic investment integration, establish governance and performance cadences, track synergies, resolve bottlenecks, and influence senior stakeholders across technical and business functions.

Provides operational and administrative support for corporate construction projects, including invoice monitoring, budgeting, financial and statistical reporting, process improvement, and policy coordination. Resolves inquiries from peers, vendors, and clients; facilitates communication of procedures and initiatives; and develops recommendations to improve service delivery. The role requires strong analytical, organizational, communication, and time-management skills, along with proficiency in Excel, Power BI, and Microsoft Office.

Operations Leader Trainees complete a 12–18 month rotational program covering warehouse operations, customer service, management, business systems, and leadership development. They receive mentoring, job shadowing, and tailored training while building team leadership and customer partnership skills. Trainees complete a capstone project, interact with senior leadership, and may relocate after completing the program.

Operations Leader Trainees complete a 12–18 month rotational program covering warehouse operations, customer service, management, business systems, and leadership development. Participants receive on-the-job training, mentoring, coaching, senior leadership exposure, and a capstone project. The role develops future operations leaders through tailored curriculum and branch-based assignments. Candidates should demonstrate strong operations focus, communication, teamwork, customer partnership, leadership potential, and willingness to relocate after completing the program.

Supports custody and clearing operations focused on ACATS, non-ACATS, and direct account transfers. Processes requests, resolves transfer failures, performs supervisory oversight, ensures regulatory compliance, identifies irregularities and fraud risks, responds to internal and external inquiries, and escalates issues appropriately. The role also assists with training, policy implementation, reporting, and project-oriented operational improvements.

Analyzes manufacturing, supply chain, and business performance to identify improvement opportunities. Performs capacity modeling, scenario analysis, KPI development, and quality-cost analysis. Partners with leaders and cross-functional teams to establish performance targets, develop turnaround plans, and execute continuous improvement initiatives that improve revenue, EBITDA, customer service, and operational efficiency.

Coordinates project operations, including project setup, change orders, invoicing, purchase order validation, contract compliance, reporting, vendor invoice review, and project closeout. Serves as the primary project operations liaison and Workday super user, maintains procedures, resolves process issues, validates project financial data, and supports cross-functional initiatives and process improvements.

Provides administrative and operational support to the Business Development team by coordinating customer inquiries, quotations, orders, shipments, vendors, documentation, reporting, and opportunity tracking. Maintains accurate records, monitors fulfillment and action items, schedules meetings, prepares reports, and supports process improvements. Coordinates across purchasing, warehouse, shipping, suppliers, and internal teams to resolve issues and ensure timely execution of sales and business development activities.

Provides strategic and operational leadership for Aire Serv’s franchise system, driving performance, profitability, consistency, and growth. Leads franchise support teams, evaluates franchisee financial and operational health, develops operating plans and processes, and establishes reporting, training, benchmarking, and communication practices. Partners with cross-functional teams on compliance, training, marketing, vendors, and franchise events. The role requires extensive multi-unit or franchise operations experience, financial acumen, team leadership, and travel to franchise locations.

Leads and develops insurance sales, service, or claims associates; monitors KPIs, ensures regulatory compliance, resolves escalated customer concerns, provides insurance guidance and training, and implements process improvements to improve efficiency, satisfaction, and retention.

Provides technical and operational support for data center teams, including troubleshooting systems, cable testing, process improvement, data analysis, documentation, training materials, UAT, and project coordination. Supports platforms such as Remedy, Oracle, and Siebel while investigating operational trends, validating data, resolving access issues, and improving service delivery and provisioning workflows.

Supports shareholder services and 1031 Exchange operations for financial advisors and distribution partners. Reviews subscription documents, coordinates exchange closings, reconciles transactions and fund activity with internal teams and third-party vendors, resolves operational issues, and improves procedures and workflows. The role also manages cross-functional projects involving distribution, accounting, marketing, legal, compliance, and external partners while providing phone and account-related support.