Top Operations Jobs in Dallas, TX

Leads technology operational excellence by coordinating initiatives, deliverables, governance routines, and cross-functional priorities. Analyzes performance and risk data, develops executive dashboards and reports, tracks milestones, manages action items, supports problem resolution, and drives continuous improvement. Partners with technology leaders to identify risks, dependencies, resource challenges, and operational inefficiencies while facilitating accountability and decision-making across technology and business teams.

The Business Operations Specialist will oversee operational execution, performance reporting, financial planning, and strategic initiative management across cross-functional teams, ensuring alignment with the organization's goals.

Supports Fraud and Claims Operations by analyzing, mapping, documenting, and redesigning business processes. Develops SOPs, workflow diagrams, job aids, and future-state operating models while identifying efficiency, risk, control, compliance, and automation opportunities. Collaborates with business leaders, operations, technology, risk, and compliance teams to standardize processes, facilitate reviews, maintain governance documentation, and support transformation and continuous improvement initiatives.

Provide on-site technical support and advocacy for Capital One team members in Chicago. Handle service-desk intake calls, ticketing, laptop/Mac/Windows and mobile device support, cross-training, platform administration, process improvements, and act as site lead backup while collaborating with peers and escalation paths.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, managing scheduling and operational tasks, identifying customer financial needs, promoting digital banking solutions, mitigating fraud and operational risk, and helping motivate branch staff. Provides accurate, professional customer service while following banking policies, procedures, compliance requirements, and escalation protocols.

Supports the high-volume Back Office Title Release team by contacting customers, dealerships, DMVs, financial institutions, and vendors; researching and resolving title issues; tracking production and quality metrics; completing regulatory workflows; coordinating with internal departments; and maintaining strong customer and partner relationships.

Maintain and audit enterprise inventory and network data for Spectrum Reach's advanced advertising ecosystem. Onboard inventory sources, ensure naming conventions and mappings, troubleshoot data and system issues, collaborate with cross-functional teams and vendors, document workflows, and support testing and process improvements to improve data quality and operational efficiency.

10-week summer internship within the COOs Global Operations offering hands-on experience across operations, process improvement, data analytics, risk and regulatory support, and cross-functional projects. Interns complete assignments, create presentations, support automation and mapping, use Microsoft tools and analytics technologies, and may progress into a rotational analyst program.

Manage linear programming schedules and ad inventory allocation, process daily network programming files, audit break assignments, support high-profile event allocations, maintain multi-system traffic expertise, perform data entry and root-cause analysis, and communicate programming capabilities to internal and external stakeholders.

Nine-week summer analyst program within Operations supporting processing, trade/asset support, reporting, transformation, and data management. Responsibilities include transaction processing, reconciliations, client lifecycle support, data analytics and reporting, risk reporting, process improvement, and creating Tableau dashboards. Program includes training, networking, and may lead to full-time roles.

Provide teller-line and branch operational support: process transactions, resolve customer issues, promote digital solutions, assist branch manager with scheduling and operational tasks, and enforce risk and compliance policies.

As an Operations Associate, you'll handle mail sorting, item verification, quality control, invoicing, and shipping responsibilities while ensuring accurate processing of collectibles.

Respond to sellers and customers via phone, chat, and email; resolve order-related issues; monitor and confirm pending orders; maintain seller relationships; collaborate with internal teams to improve processes; participate in projects and adopt AI tools to improve efficiency.

Provide teller and branch operational support by processing transactions, resolving customer issues, promoting digital solutions, ensuring compliance and risk controls, assisting branch management with scheduling and daily operations, and motivating staff to meet business objectives.

Manage expense operations and escalations, become product expert, meet productivity and quality KPIs, improve processes and policies, collaborate cross-functionally, and support KYC/KYB compliance.

The Operations Engineer in Fleet Reliability ensures uptime of server nodes by managing provisioning, troubleshooting hardware/software issues, and improving system performance.

Lead payments governance and risk policy oversight for merchant services: review merchant business models, evaluate third-party processor controls, resolve escalations, ensure card network and regulatory compliance, perform onsite client assessments, document prohibited/restricted products, produce executive reports, and drive process improvements across stakeholders.

Support daily trade processing and client service for purchase & sale transactions across equities, fixed income, and derivatives. Handle customer inquiries per SLAs, reconcile and correct postings, resolve trade discrepancies and expirations escalations, perform supervisory oversight and maintain FINRA compliance, coordinate settlements with counterparties, and drive process improvements with cross-functional teams.

Serve as the Operational Organization's primary liaison to Incident Management: triage and prioritize incidents, communicate real-time impact to stakeholders, contribute clearing and custody domain expertise to postmortems, drive corrective actions, document SOPs and workarounds, build knowledge-base articles, and coordinate cross-functional teams to ensure operational remediation and process improvements.

Senior RevOps leader partnering with the CRO to own GTM operations: manage revenue tech stack, ensure data integrity and forecasting accuracy, optimize lead-to-renewal lifecycle, build revenue analytics and dashboards, and lead cross-functional initiatives to drive ARR growth and operational scale.

Oversee Vizient Reserve’s Supplier Operations team, managing workflows, priorities, staffing, resources, and deliverables. Lead, coach, and develop employees while administering performance management and organizational policies. Provide financial reporting, forecasts, and business analysis; collaborate with clients and leadership to clarify needs and communicate project updates. Drive process, reporting, service, and team-effectiveness improvements while ensuring quality and operational objectives are met.

Lead operational health, incident/change/release management, and test automation for the enterprise Workday platform. Coordinate bi-annual releases, tenant migrations, environment governance, and regression testing. Drive automation, monitor KPIs and dashboards, manage stakeholders and vendors, and deliver executive reporting to improve reliability, reduce incidents/MTTR, and increase automated regression coverage.

Build and maintain Excel data models and Looker dashboards to report sales bookings, invoicing, and commissions; manage commissions processes and special incentives; respond to external commission inquiries; optimize and maintain Salesforce, Logisense and Five9 VCC records; produce analysis and reports for Sales, Billing and executives; streamline processes, automate workflows, and manage cross-functional projects.

Lead and operate a high-volume service location, managing staff, workflows, and member experience while driving location sales and KPIs. Coach and hold teams accountable, identify and correct underperformance, and use data to make operational and commercial decisions.

The Director of Franchise Operations will lead operations for 500+ Wingstop franchises in the Northeast, focusing on P&L management, KPIs, and team development.