Top Operations Jobs in Dallas, TX

Processes domestic and international wires, ACH transactions, check disbursements, and position journals. Reviews authorization letters, performs quality checks and daily controls, documents exceptions, follows cash management policies, and coordinates with AML, Legal, Risk, Compliance, Client Services, and other teams to resolve transaction issues within service-level agreements.

Lead business operations for Payments and Global Banking Technology by coordinating operational opportunities, working groups, strategic alignment, executive reporting, risk escalation, and stakeholder communications. The role develops business cases, maintains KPI dashboards and data controls, prepares senior-level presentations, manages operational content, identifies process improvements, and supports automation and controlled LLM-enabled workflows. Success requires strong analytical, communication, prioritization, and execution skills in a complex banking environment.

Leads business management for Merchant Services Fraud, including executive reporting, KPI/KRI governance, OKRs, budget and capacity tracking, strategic investment oversight, and cross-functional execution. Develops data-driven insights, improves operating models and tooling, manages operational risk and resiliency activities, and maintains governance repositories. Partners with Finance, Technology, Operations, Legal, and Compliance to resolve blockers, improve efficiency, and support fraud prevention outcomes.

Provide remote and in-person technical support for Windows and Mac laptops, mobile devices, passwords, software, and hardware. Resolve tickets, calls, and chats using remote access tools and ServiceNow, escalating issues when needed. Support first-call resolution and assist with onboarding and training new technical support agents.

Lead enterprise strategy, capital allocation, financial modeling, and cross-functional execution for defense technology growth. Evaluate portfolio investments, market opportunities, and risk-adjusted returns while translating strategic priorities into measurable operating plans. Lead acquisition and strategic investment integration, establish governance and performance cadences, track synergies, resolve bottlenecks, and influence senior stakeholders across technical and business functions.

Lead enterprise strategy development, capital allocation, financial modeling, market analysis, and cross-functional execution for defense technology initiatives. Support strategic planning, evaluate portfolio and investment tradeoffs, develop business cases, drive acquisition and integration efforts, establish performance cadences, and resolve execution bottlenecks. Partner with senior stakeholders across a technology-driven organization to translate strategic priorities into measurable growth and operational outcomes.

Supports custody and clearing operations focused on ACATS, non-ACATS, and direct account transfers. Processes requests, resolves transfer failures, performs supervisory oversight, ensures regulatory compliance, identifies irregularities and fraud risks, responds to internal and external inquiries, and escalates issues appropriately. The role also assists with training, policy implementation, reporting, and project-oriented operational improvements.

Supports branch operations and customer experience by processing teller transactions, resolving operational issues, introducing customers to bankers and digital services, and identifying financial needs. Assists the branch manager with scheduling and operational tasks, manages risk and compliance requirements, handles escalated concerns, and motivates team members. Requires bilingual Spanish and English proficiency, customer service experience, and willingness to work most Saturdays.

Supports daily mutual fund custody and clearing operations by processing purchases, redemptions, exchanges, and transfers; reconciling accounts; resolving discrepancies; responding to client and correspondent inquiries; completing supervisory reviews; and maintaining regulatory compliance and reporting. The role coordinates with fund companies, transfer agents, clients, and internal teams while assisting with training and policy implementation.

Supports Corporate Actions and Market Operations through corporate action research and processing, exchange option listings, trade processing, audit evidence preparation, control testing, management self-testing, process improvement, and the transition from ENCORE to Ovation. The intern will also create job aids, procedures, and training materials and participate in User Acceptance Testing while gaining exposure to financial market operations.

Leads Apex Fintech Solutions’ Operations division, overseeing custody and clearing functions including settlements, corporate actions, banking, regulatory reporting, and investor communications. Defines operational strategy, drives AI and automation adoption, improves efficiency, manages budgets and performance metrics, develops senior leaders, and ensures regulatory compliance and risk mitigation across a large, complex organization.

Leads an 11-person brokerage operations team supporting transfers of assets and account maintenance. Oversees service performance, operational controls, principal reviews, complex cases, audits, coaching, and employee development. Partners with cross-functional teams to resolve operational challenges and improve processes through root-cause analysis, automation, AI-enabled tools, and continuous improvement. Requires FINRA Series 7, 24, and 53 licenses plus brokerage operations expertise.

Manages workflow for Financial Lines underwriting products, supporting underwriters throughout the policy lifecycle. Processes and quality-checks policies, binders, invoices, endorsements, cancellations, renewals, and reinstatements while meeting service-level agreements. Coordinates with offshore teams, service centers, underwriters, brokers, and internal finance, systems, data, and actuarial teams. Identifies process improvements and implements solutions.

Analyze operational challenges, identify root causes, and uncover trends through data analysis. Build Tableau dashboards and executive presentations, deliver actionable insights, recommend workflow and tool improvements, and collaborate with Business Operations teams on continuous improvement initiatives. The role focuses on optimizing service delivery, operational performance, and customer escalation management.

Leads technology business operations by managing workforce planning, capacity, budgets, vendor relationships, IT performance reporting, organizational health, and operational improvements. Partners with CIO, CTO, and technology leadership to align resources, financial investments, delivery priorities, risks, and dependencies. Develops KPIs and dashboards, oversees vendor spend and contracts, supports transformation initiatives, and improves employee engagement across complex IT portfolios. This is an individual contributor role without direct reports.

Manages legal records, contracts, business registrations, licenses, compliance documentation, retention schedules, policies, and organizational resources. Maintains repositories and renewal calendars, coordinates with legal counsel and department leaders, supports audits and property transitions, and ensures enterprise documents remain accurate and compliant. The role also contributes to project-management practices, staff collaboration, and organizational training.

Support telecom network operations through alarm and event monitoring, incident tracking, troubleshooting, maintenance coordination, log and performance analysis, change management, documentation, and status reporting. Develop automation scripts and DevOps pipelines, contribute to AI-driven predictive operations use cases, and improve operational dashboards and playbooks while working with engineering, security, and service teams.

Supports Travel Products Customer Experience Operations by analyzing post-trip feedback, identifying customer experience trends, developing remediation and improvement recommendations, and creating action plans. The intern will use reporting tools to interpret customer sentiment, support supplier and hotel performance reviews, contribute to cross-functional projects, and present findings to operations leaders. Responsibilities also include customer recovery initiatives, process development, stakeholder collaboration, and a final capstone presentation.

Supports corporate end users across Windows, macOS, iOS, and Android by resolving incidents and requests, executing standard changes, supporting root-cause analysis, maintaining runbooks, and participating in on-call coverage. Manages endpoint devices, applications, Microsoft 365, remote access, meeting-room AV, and endpoint security. The role also uses PowerShell and Terraform to automate routine IT operations and contributes to an emerging AI-enabled operations program.

Provides front-line public assistance for Oregon benefit programs, including answering client questions, entering tasks, processing eligibility-related administrative work, explaining application and hearing procedures, screening potential eligibility, and applying program rules. The role requires high-volume data entry, customer service, communication with diverse populations, problem solving, de-escalation, and accurate database use in an in-person office environment.

Analyzes operational issues, researches resolutions, develops procedures, and performs complex analytics and exception testing. Leads implementation of products and services, monitors operational changes, identifies trends, produces performance reports, and supports continuous process improvement. The role also requires wire transfer processing knowledge, regulatory compliance awareness, process mapping, change management, and effective communication with business partners.

Supports daily operations by maintaining data integrity, processing billing, payment, commission, and enrollment workflows, reconciling discrepancies, tracking operational metrics, responding to service requests, and documenting processes. The role partners with Operations, Engineering, Member Care, Sales, and Finance while assisting with audits, system updates, testing, and continuous improvement initiatives.

Paid interns rotate through life insurance application operations, supporting application intake, data entry, underwriting coordination, risk assessment, policy administration, client communication, process improvement, and KPI reporting. The role provides hands-on exposure to the full application lifecycle and includes cross-departmental projects, training, mentoring, and networking opportunities. The position is onsite four days per week during core days.

Manage cloud-first enterprise technology, network infrastructure, identity, security, endpoint, and device-management platforms. Lead IT and infrastructure projects, mentor junior engineers, oversee the service desk, manage workstation lifecycle operations, improve observability and compliance, resolve outages, and participate in after-hours on-call support. The role also requires cross-functional collaboration, technical documentation, budgeting, and support for a nationwide remote workforce.

Provides administrative and coordination support to Operations leadership, including calendar and meeting management, communications, travel planning, expense reporting, event logistics, records maintenance, onboarding and offboarding coordination, and project tracking. The role requires strong organization, discretion, communication, prioritization, and attention to detail while working onsite four days per week and supporting leaders across the organization.