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Top Operations Jobs in Dallas, TX
The VP of Service Management leads automation and business transformation efforts, overseeing change and configuration management for B2B and B2C operations. They develop KPIs for performance, drive continuous improvement, manage service delivery processes, and mentor engineering teams while leveraging AI and ML to optimize performance.
The Auto General Liability Claims Representative manages and resolves commercial claims of low to moderate complexity. Responsibilities include investigating claims, verifying coverage, maintaining file documentation, and ensuring compliance with regulations. The role requires effective communication with customers and business partners to ensure high-quality service and satisfaction.
The Compliance Advisor Manager advises on compliance with laws and regulations for Capital One's Commercial Treasury Management and Product organizations. Responsibilities include risk assessment, regulatory advisory, compliance training, and stakeholder engagement. The role involves guiding the business in mitigating compliance risks and ensuring adherence to banking regulations.
As a Senior Associate Content Strategist, you will collaborate with teams to enhance user experiences through effective content strategies, ensuring clarity and empathy in communication. You will conduct user research, define customer needs, and develop engaging content for various platforms, while championing a design-centered approach.
The Anti-Money Laundering (AML) Advisory Manager is responsible for ensuring compliance with AML regulations, analyzing AML risks, leading KYC data initiatives, and managing key performance metrics. The role involves collaboration with internal stakeholders, influencing changes to mitigate risks, and presenting updates on AML program health.
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As a Senior Manager in the Managed Services team, you will lead large software development projects, innovate processes, and maintain operational excellence while engaging with senior clients. You'll mentor domain specialists, utilize advanced software development tools, and apply sound judgment to navigate complex scenarios, ensuring project success and team effectiveness.
The role involves leading the development and implementation of innovative software engineering solutions, setting strategic directions, driving business growth, overseeing multiple projects, maintaining executive-level client relationships, and mentoring future leaders while upholding PwC's standards for quality and integrity.
As a Senior Real-Time Analyst, you will oversee operational performance metrics in call centers, manage real-time WFM activities, analyze and report on service levels, and lead process improvement projects. This role includes training teams, collaborating across departments, and ensuring seamless integration of workforce management functions.
The Manager, Go to Market is responsible for executing the launch of pricing, promotions, and offers to enhance customer relationships and revenue. This role analyzes market data, collaborates cross-functionally, communicates strategy, and ensures deadlines are met for successful execution of marketing programs.
As a Portfolio Banker, you will maintain and grow client relationships in Middle Market Banking. Responsibilities include managing a portfolio of Middle Market clients, promoting financial solutions, collaborating with internal partners, and staying updated on industry trends. You will ensure profitability while adhering to risk management protocols.
The Senior Manager of Support Knowledge and Content at Peloton will lead initiatives to enhance member support services through effective knowledge management. This includes overseeing internal knowledge bases, developing strategic content delivery, and fostering cross-functional collaboration to improve member experience and optimize service delivery.
The Top Hand is responsible for maintaining and repairing equipment within wireless networks, ensuring safety during tower operations, collaborating with Network Operations and Construction teams, and providing training to field employees. This role involves extensive travel and physical labor, including the use of personal protective equipment.
The Presales Business Manager oversees the presale process for public safety solutions by coordinating cross-functional teams to deliver timely proposals. This role includes developing system solutions, managing project timelines, building stakeholder relationships, and participating in contract negotiations, ensuring alignment across business units.
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