Top Support Engineer Jobs

The Senior Desktop Support Engineer will provide architecture and operational support for desktop infrastructure, focusing on user experience, application deployment, and system development.

Provide end-to-end technical support for B2B and B2G customers, troubleshoot product, API, and data issues, manage tickets and SLAs, collaborate with Product/R&D, and support onboarding and training to resolve complex technical and compliance-related problems.

The Technical Support Engineer will help customers integrate Fin, resolve technical issues, and enhance the overall user experience. They will communicate efficiently, debug complex problems, and collaborate with product teams to improve the product based on customer feedback.

Develop, maintain, and support applications on the AS400 (IBM i) platform using RPG and DB2. Provide L2/L3 production support, troubleshoot incidents, perform root cause analysis, implement fixes, support upgrades/patches, optimize performance, and collaborate with business and technical teams while documenting code and processes.

The engineer will lead the qualification and integration of complex components, support R&D activities, and define calibration procedures, requiring expertise in optics and electronics.

Provide production support for Teradata data warehouse environments: maintain and optimize ETL jobs, use Teradata utilities and developer tools, support upgrades and new features, perform SQL tuning, and handle mainframe (JCL/COBOL) script review and analysis.

Provide in-person desktop and end-user support at Dallas HQ, administer Microsoft identity and 365 services, manage endpoints with Intune/SCCM/Jamf, automate tasks via PowerShell and Graph API, enforce security standards, document processes, and escalate issues per ITIL.

Design and develop environmental and thermal control systems for artificial-gravity space stations, manage project delivery, and perform systems engineering tasks.

Act as a senior technical resource for sales, distributors, and customers: troubleshoot escalated issues, specify product fit, create assemblies, review CAD, perform discovery and onsite support, train others, assist Engineering and oversee lower-level support, deliver technical presentations, and manage projects with account managers.

The role requires leading a small team while providing production support and debugging production issues using Core Java and Unix.

As an Associate Technical Support Engineer, you will support customers using proprietary products, respond to inquiries, manage cases, and provide feedback to improve products and processes.

The Level 3 Network Engineer will manage all aspects of network operations, ensuring systems remain operational 24/7, with responsibilities including design, implementation, troubleshooting, and team coordination to enhance network performance and security.

Seeking a C++ Engineer for production support with experience in troubleshooting production software, strong scripting skills, and understanding of SQL and OOP.

The Technical Services Engineer provides expert PACS support, troubleshoots healthcare IT issues, and collaborates with teams to ensure customer satisfaction and process improvement.

The role involves troubleshooting system and networking issues, reproducing customer problems, managing documentation, and testing updates.

As a Technical Support Engineer, you will investigate technical issues, diagnose problems, communicate solutions to customers, and improve support processes and documentation.

Develop Oracle database applications, optimize queries, manage Oracle objects, and provide production support in a dynamic project environment.

The Oracle Developer will support FDW with database application development, performance tuning, and database design while providing production support and solutions to user queries.

As a Tech Support Engineer at Nagarro, you will provide technical assistance and resolve issues related to digital product engineering while collaborating with various teams.

As an Associate Engineer in Tech Support at Nagarro, you will assist in solving technical challenges and work with advanced technologies in a dynamic team environment.

Provide telephone and email technical support for PV inverters, troubleshoot to root cause using monitoring data, create ServiceMax cases and work orders, dispatch and schedule field technicians, update service documentation, coordinate with Engineering on product issues, and occasionally perform onsite repairs.

Provide technical support for enterprise video management: troubleshoot/debug issues, write automation scripts, build and configure servers, test cameras and network hardware, create knowledge base content, and work directly with integrators and customers. May perform on-site troubleshooting and limited travel; collaborate with product teams to report bugs and improve products.

Provide front-line post-sales technical support for Scale Computing customers: answer calls and tickets, troubleshoot hyper-converged clusters, gather logs, escalate to Tier 2, participate in on-call rotation, and maintain product knowledge and customer satisfaction.

Provide on-site hardware and software desktop support for laptops/desktops and printers. Troubleshoot Windows OS and Office suite, Adobe and Java issues, map network printers, resolve network and patching issues, and support conference room hardware. Strong diagnostics, communication skills and industry certification required.

Provide Level-1 desktop and laptop support for hardware, software, peripherals and VPN users. Troubleshoot, image and configure systems, manage warranty/vendor RMA, perform maintenance/changes, escalate complex issues, and communicate status to users and service desk. Support may include after-hours on-call work.