Top Support Engineer Jobs

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

Nagarro is seeking an Associate Engineer for Tech Support who will help solve tech-related issues and provide solutions. Ideal candidates are ready to advance their careers in a dynamic environment.

Nagarro seeks an Associate Engineer for tech support roles, helping with product and service challenges in a dynamic work environment.

The Associate Engineer in Tech Support will assist with various technical challenges, contributing to customer satisfaction and solutions.

Provide technical leadership for startup, commissioning, troubleshooting, and lifecycle support of Aerzen blowers, compressors, controls and related systems. Interface with sales, service, customers and engineering to resolve complex issues, perform root cause analysis, develop engineering solutions, author technical documentation, and deliver on-site/remote training. Use CRM/ERP and engineering tools to track interactions and drive product improvements while ensuring safety and compliance.

Provide frontline and escalated end-user IT support: troubleshoot hardware, software, network, and connectivity issues; manage incidents via ticketing system; administer AD/Entra ID and endpoint management; image and deploy devices; maintain asset inventory, documentation, SOPs, and compliance; identify improvements and share knowledge across IT.

As a Systems Support Engineer, you will interface with customers to troubleshoot issues, manage ticket escalations, perform repairs in the field, and collaborate with sales and engineering for product improvement.

The role involves extending and maintaining internal applications and client portal, focusing on feature development, integrations, data pipelines, and UI enhancements using a modern tech stack.

Provide on-campus and remote technical support for university hardware, OSs and software; troubleshoot networks, authentication, A/V and instructional technology; manage tickets, document solutions, train users, and mentor student employees.