Top Senior Technical Support Engineer Jobs

As a Senior Technical Support Engineer, you will support developers using Cloudflare's products by troubleshooting issues, guiding best practices, and collaborating with teams to enhance the developer experience.

The Senior Technical Support Engineer will collaborate with teams to resolve complex customer issues, advocate for users, and develop technical skills through training.

As a Senior Technical Support Engineer, you'll resolve complex customer issues, enhance processes, collaborate with teams, and improve product quality using data-driven insights.

The Senior Technical Support Engineer will resolve complex customer issues related to MuleSoft products, utilizing technical expertise and collaboration with internal teams. Responsibilities include troubleshooting integrations, documentation, and providing guidance to ensure customer success.

Provide technical support to customers, troubleshooting complex issues and ensuring timely resolution. Ensure documentation is accurate while collaborating with multi-functional teams. Address high-pressure situations with effective communication and problem-solving skills.

The Sr. Technical Support Engineer provides tier 2 support for complex, Linux-based enterprise software applications, coordinating with teams and mentoring new members to enhance customer satisfaction.

As a Senior Technical Support Engineer, you will troubleshoot complex issues, partner with engineering, and advocate for customer needs while improving processes and documentation.

The role involves providing advanced technical support to public sector customers, troubleshooting complex issues, and ensuring compliance with security requirements. Requires ownership of support cases and participation in cross-functional technical discussions.

Provide advanced technical support to Public Sector customers, troubleshoot complex issues, maintain documentation, and ensure compliance with government standards.

The role involves providing advanced technical support to Public Sector customers, managing complex post-sales issues, and optimizing their security infrastructure through tailored solutions and effective communication.

As a Technical Support Engineer, you will provide post-sales support to Platinum customers, addressing complex technical issues and ensuring timely resolutions.

As a Sr. Technical Support Engineer, you will provide post-sales support, troubleshooting, and configuration assistance to Platinum customers, ensuring timely issue resolution and maintaining high service standards.

Provide technical support for CloudReady to US and European education and enterprise customers by troubleshooting issues, managing cases, and ensuring customer satisfaction.

The Senior Technical Support Engineer resolves complex technical challenges, mentors junior staff, leads critical issues, and collaborates with Engineering on product defects.

The Senior Technical Support Engineer will troubleshoot complex technical issues for MuleSoft customers, provide product guidance, and collaborate with development teams to enhance customer satisfaction.

As a Technical Support Engineer, you will troubleshoot customer integrations, perform root cause analyses, and provide insights on security issues while guiding support processes.

Sentry seeks a Senior Technical Support Engineer to provide expert assistance to software developers using their tools. Responsibilities include troubleshooting support requests, engaging in community support, and contributing to documentation and customer feedback management.

The Senior Technical Support Engineer will provide exceptional customer support, guide integration with Veeam K10, and enhance customer experience through effective problem-solving and mentoring.

Provide advanced technical support to U.S. Government customers, driving optimal security practices and troubleshooting complex post-sales issues. Engage with stakeholders at all levels, document cases meticulously, and conduct root cause analyses. Lead multi-vendor troubleshooting and travel to critical situations as needed.

The role involves providing advanced technical support to public sector customers, including troubleshooting, tailored support, and proactive security enhancements. You'll communicate complex issues with stakeholders and document support cases meticulously.

As a Sr. Technical Support Engineer, you'll provide advanced post-sales support to government clients, ensuring optimal cybersecurity solutions and seamless communication with stakeholders. You'll tackle complex issues, perform multi-vendor troubleshooting, and contribute to product improvements through detailed documentation.

The Senior Technical Support Engineer delivers support to ServiceMax customers, resolving technical issues and providing guidance on SaaS applications with a focus on customer satisfaction.

As a Senior Technical Support Engineer, you will manage technical cases, providing expert solutions across various software issues while mentoring peers and collaborating with cross-functional teams.

The Senior Technical Support Engineer will handle escalated complex cases, resolve technical issues, and collaborate with product and engineering teams to enhance customer experience.

The role involves managing technical customer issues, troubleshooting programming problems, and driving operational efficiencies while collaborating with various stakeholders.