Top Senior Technical Support Engineer Jobs

The Senior Technical Support Engineer will assist customers in maximizing value from HERE's location products by diagnosing issues with mobile SDK applications and managing escalations efficiently.

The role involves providing technical support, managing product defects, advocating for customers, and collaborating with cross-functional teams while handling customer cases effectively.

The Senior Technical Support Engineer provides advanced technical support, resolves high-tier escalations, and mentors junior team members while collaborating with cross-functional teams to improve system performance and customer success.

As a Senior Technical Support Engineer, you'll troubleshoot complex identity solutions for premium customers, manage escalations, and mentor teammates while ensuring SLAs are met.

The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.

The Senior Technical Support Engineer will provide advanced technical support, manage critical incidents, troubleshoot complex issues, and enhance product quality through root cause analysis.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

As a Senior Technical Support Engineer, you will manage Tier 1 support, develop expertise in Apple infrastructure solutions, automate diagnostics using scripting, and collaborate with dev teams to improve support processes.

Provide customer support and training on AspenTech supply chain solutions, troubleshoot technical issues, and develop training materials while collaborating with cross-functional teams to enhance customer satisfaction.

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

Lead Tier 2/Tier 3 Technical Support Engineering teams, focusing on performance, systems, and partnerships across customer segments and functions to improve support outcomes at scale.

As a Senior Technical Support Engineer, you will solve complex technical issues for customers, lead initiatives, mentor engineers, and manage incidents effectively.

Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.

The Senior Technical Support Engineer provides expert hardware support for Onto Innovation tools, develops support plans, and trains Field Service Engineers while traveling 40% domestically and internationally.

As a Senior Technical Support Engineer, you will troubleshoot complex technical issues, ensure customer success, improve support processes, and mentor junior engineers.

The Senior Technical Support Engineer will manage complex customer issues related to Chainguard Images, engage with Engineering for escalated issues, communicate effectively with customers, document solutions, and participate in an on-call rotation.

The RSA Senior Designated Support Engineer serves as a technical expert for key customers, providing advanced support and guidance on identity management solutions and optimizing customer environments.

The Signature Support Engineer provides high-level customer support for Salesforce's most strategic accounts, troubleshooting technical issues, advocating for customer priorities, and ensuring satisfaction through proactive monitoring and problem resolution.

Provide technical support to customers by diagnosing and troubleshooting issues, documenting procedures, and educating users on products and services.

The Senior Technical Support Engineer resolves complex product issues for clients, provides Tier 3 support, and collaborates with engineering teams to analyze and troubleshoot escalated cases.

Lead the L2 technical support team; manage service requests, install software and hardware, document processes, and support end-user systems.

Provide technical support for CloudReady to US and European education and enterprise customers by troubleshooting issues, managing cases, and ensuring customer satisfaction.

Sentry seeks a Senior Technical Support Engineer to provide expert assistance to software developers using their tools. Responsibilities include troubleshooting support requests, engaging in community support, and contributing to documentation and customer feedback management.

The Senior Technical Support Engineer will troubleshoot technical issues, manage client deployments, and drive operational efficiencies while supporting healthcare technology solutions.

The Sr. Technical Support Engineer provides advanced technical expertise for diesel engines, focusing on diagnosis, troubleshooting, maintenance support, and leading technical initiatives to improve equipment reliability and reduce downtime.