Top Senior Technical Support Engineer Jobs

As a Senior Technical Support Engineer, you will support developers using Cloudflare's products by troubleshooting issues, guiding best practices, and collaborating with teams to enhance the developer experience.

Lead resolution of complex technical issues for high-profile customers, mentor peers, create documentation and runbooks, test releases, provide product feedback, and improve team processes.

As a Senior Technical Support Engineer, you will manage Tier 1 support, develop expertise in Apple infrastructure solutions, automate diagnostics using scripting, and collaborate with dev teams to improve support processes.

The Senior Technical Support Engineer will provide technical expertise, escalate customer issues, collaborate with engineering, and improve customer support processes at Zip.

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

Provide technical support for Stryker's Vocera solutions: investigate and resolve customer issues via phone, email and web; document and manage tickets; coordinate communications; escalate and collaborate on complex problems; report defects and enhancement requests; advocate product supportability. Onsite in Fort Wayne three days weekly, occasional late shifts/on-call and up to 10% travel.

Provide advanced technical support for Stryker Vocera solutions, investigate and resolve customer issues, coordinate communications, escalate complex problems, document defects and recommend product supportability improvements.

As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, manage support tickets, enhance user experience, and collaborate with teams for product improvements.

The Senior Technical Support Engineer provides enterprise-level assistance, troubleshooting hardware, software, and network issues while monitoring system health and ensuring timely resolution of incidents.

The Senior Technical Support Engineer provides expert hardware support for Onto Innovation tools, develops support plans, and trains Field Service Engineers while traveling 40% domestically and internationally.

As a Senior Technical Support Engineer, you will resolve technical issues for Cohesity customers, collaborating with engineering teams and documenting solutions, while providing exceptional customer service.

As a Senior Technical Support Engineer, you will manage technical customer issues, troubleshoot complex problems, and improve operational efficiencies while collaborating with stakeholders and ensuring effective communication.

The Senior Technical Support Engineer resolves customer service requests, collaborates with teams, provides technical support, and ensures customer satisfaction in security applications.

Provide advanced technical support for property management software, resolve complex issues, mentor junior engineers, and contribute to process improvements.

The Sr. Technical Support Engineer will provide technical support for AspenTech Engineering software, deliver training, and mentor junior staff. The role involves customer interaction, problem resolution, and contributions to product improvement.

The Senior Technical Support Engineer provides remote and onsite technical support for robotic and digital medical solutions, ensures 24/7 customer support, handles technical inquiries, and mentors junior staff.

The Senior Technical Support Engineer will troubleshoot complex issues, manage escalations, develop tools for efficiency, advocate for customer needs, and provide strategic consulting to enhance customer success.

The Senior Technical Support Engineer will troubleshoot technical issues, manage client deployments, and drive operational efficiencies while supporting healthcare technology solutions.

Provide technical support for CloudReady to US and European education and enterprise customers by troubleshooting issues, managing cases, and ensuring customer satisfaction.

Lead the L2 technical support team; manage service requests, install software and hardware, document processes, and support end-user systems.

The role involves providing technical support for AspenTech's APC software, troubleshooting customer issues, delivering training, and collaborating across teams to improve customer relations and product quality.

The Sr. Technical Support Engineer provides technical support and training for AspenTech products, ensuring customer satisfaction and product usage through troubleshooting, consultations, and pre-sales activities.

As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.

Lead operational oversight for medical software implementations and support, ensuring availability, reliability, compliance, and quality. Provide advanced technical support, manage installations/upgrades/validation, drive scalable implementation/support processes, collaborate cross-functionally, perform root-cause analysis and CAPA, and participate in 24x7 on-call rotations for regulated healthcare systems.

Lead advanced customer support by triaging and resolving complex tickets, analyzing logs and environments, reproducing and escalating defects, creating knowledge articles, mentoring support staff, and collaborating with Product and Engineering to improve processes and product quality.