Top Senior Technical Support Engineer Jobs

Sentry seeks a Senior Technical Support Engineer to provide expert assistance to software developers using their tools. Responsibilities include troubleshooting support requests, engaging in community support, and contributing to documentation and customer feedback management.

The Senior Technical Support Engineer will provide exceptional customer support, guide integration with Veeam K10, and enhance customer experience through effective problem-solving and mentoring.

Provide advanced technical assistance, troubleshoot complex issues, and ensure customer satisfaction while managing critical support cases and fostering relationships with stakeholders.

A Senior Technical Support Engineer will provide advanced technical support, utilizing expertise in cloud and container technologies, while managing complex customer cases and collaborating with various teams.

The role involves managing technical customer issues, troubleshooting programming problems, and driving operational efficiencies while collaborating with various stakeholders.

As a Senior Technical Support Engineer, you'll provide end-to-end technical support, manage escalations, advocate for customers, and collaborate with cross-functional teams to enhance customer satisfaction while functioning as a subject matter expert on Veza products.

Senior Technical Support Engineers handle complex technical cases, mentor junior staff, and ensure customer satisfaction through collaboration with various teams.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

The Senior Technical Support Engineer resolves complex technical issues, collaborates with engineering teams, and improves support workflows for enterprise customers.

Provide advanced technical support to Public Sector customers by resolving complex issues, conducting troubleshooting, and ensuring optimized security solutions. Foster trust with government stakeholders and manage support cases diligently.

Provide advanced technical assistance to public sector customers, ensuring prompt resolution of complex network security issues and optimizing their security infrastructure.

The Senior Technical Support Engineer will troubleshoot customer issues on the Imply Druid platform, manage operational issues, and collaborate cross-functionally to resolve technical challenges, ensuring customer satisfaction.

The Senior Technical Support Engineer provides advanced technical assistance, troubleshooting, and tailored solutions to government customers, ensuring optimal security infrastructure and compliance.

The Senior Technical Support Engineer provides expert hardware support for Onto Innovation tools, develops support plans, and trains Field Service Engineers while traveling 40% domestically and internationally.

The Senior Technical Support Engineer provides enterprise-level assistance, troubleshooting hardware, software, and network issues while monitoring system health and ensuring timely resolution of incidents.

As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, manage support tickets, enhance user experience, and collaborate with teams for product improvements.

The Senior Technical Support Engineer will diagnose complex performance issues in SaaS applications, collaborate with teams for solutions, mentor junior engineers, and improve support efficiency through runbooks and tools.

Provide advanced technical support to top-tier customers, resolving issues related to network security and managing escalations while ensuring continuous customer satisfaction.

As a Senior Technical Support Engineer, you will provide in-depth support to customers, troubleshoot complex issues, and engage in technical discussions to improve cybersecurity practices.

Provide advanced technical support to customers, diagnose complex issues, manage escalations, and ensure customer satisfaction in network security.

Provide advanced technical support to customers, troubleshoot complex issues, communicate solutions to stakeholders, and document processes. Manage customer relationships and ensure the efficient operation of security infrastructures.

As a Senior Technical Support Engineer, you'll resolve complex customer issues, enhance processes, collaborate with teams, and improve product quality using data-driven insights.

Provide technical support and consultation to enterprise customers, troubleshoot complex issues, mentor colleagues, and create documentation for Tines' workflows and APIs.

As a Senior Technical Support Engineer, you will provide enterprise-level support, troubleshoot complex technical issues, and ensure customer satisfaction while collaborating with internal teams.

The Senior Wireless Technical Support Engineer resolves escalated customer support issues, builds network testbeds, analyzes logs, and collaborates with developers to enhance solutions.