Desktop Support Engineer

Posted 2 Months Ago
Be an Early Applicant
West Bridgewater, MA, USA
In-Office
Mid level
Information Technology • Professional Services • Consulting
The Role
Provide on-site hardware and software desktop support for laptops/desktops and printers. Troubleshoot Windows OS and Office suite, Adobe and Java issues, map network printers, resolve network and patching issues, and support conference room hardware. Strong diagnostics, communication skills and industry certification required.
Summary Generated by Built In
Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Job Description

Desktop Support Engineer

On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in West Bridgewater, MA

Desktop Support Engineer Job Details

• 3-5 years industry hardware and software experience with Dell, HP and Lenovo laptops and desktops • 1-2 years’ experience with local and network printers including HP and Xerox • Software Support experience with Microsoft: o Windows OS 7/8/10 o Windows Office Suite, Visio, Project, Exchange (Mail) • Software Support experience with Adobe, Java and others • Excellent communication skills - both written and verbal • Excellent diagnostic and troubleshooting skills • Familiar with Conference Room hardware – projector and white board • Familiar with patching and resolving network issues, mapping network printers • One industry certification is requested (A+, Net+, MCP)

Desktop Support Engineer Start Date

ASAP

Desktop Support Engineer Assignment Length

4+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

Skills Required

  • 3-5 years industry hardware and software experience with Dell, HP and Lenovo laptops and desktops
  • 1-2 years experience with local and network printers including HP and Xerox
  • Software support experience with Windows OS 7/8/10
  • Software support experience with Microsoft Office Suite, Visio, Project, Exchange (Mail)
  • Software support experience with Adobe, Java and other applications
  • Excellent written and verbal communication skills
  • Excellent diagnostic and troubleshooting skills
  • Familiarity with conference room hardware (projector, white board)
  • Familiar with patching and resolving network issues, mapping network printers
  • One industry certification requested (A+, Net+, MCP)
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The Company
HQ: Toronto
350 Employees
Year Founded: 1978

What We Do

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada, and one of North America's leading staffing and contract workforce services providers. The company specializes in connecting IT talent with opportunity, delivering flexible IT staffing solutions and professional services to help organizations overcome technology gaps and drive transformation.

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