Top Technical Support Jobs

As a Technical Support Engineer at Datadog, you'll engage with customers to resolve technical support issues across multiple channels. You'll deepen your understanding of Datadog's integrations, lead product demos, and provide customer education. A strong emphasis will be placed on collaboration and continuous learning, ensuring customer satisfaction.

The Technical Support Engineer 2 at Datadog will provide multi-channel technical support to clients, reproduce issues, lead demos, and participate in product discussions. The role requires strong technical troubleshooting skills and familiarity with Datadog's integrations, along with excellent communication and client-centric approach.

As a Technical Support Engineer 2, you'll engage with customers to resolve technical support requests, reproduce issues, and educate clients on Datadog's platform. You will participate in product discussions with internal teams and specialize in one or more product areas, all while working in a hybrid office environment.

The Technical Support Analyst provides exceptional customer service through various communication channels, acts as a liaison between customers and internal departments, learns HCSS products extensively, documents support interactions, and strives to exceed departmental expectations to ensure customer success.

As a Technical Support Engineer at Adyen, you will serve as the first point of contact for merchants, providing support on integrations and technical inquiries. You will work closely with internal teams to enhance merchants' payment capabilities and ensure operational excellence throughout their lifecycle. You will leverage your knowledge of the Adyen platform and web technologies to advise merchants on best practices and address their issues.

As a Technical Support Engineer 2, you'll respond to client requests, reproduce issues with Datadog's integrations, and create documentation. You'll educate clients about the platform while collaborating with a diverse team in a fast-paced, startup-like environment.

As a Technical Support Engineer, you will troubleshoot technical issues for enterprise customers, provide installation and configuration guidance, collaborate with engineering teams to resolve issues, write knowledge base articles, and stay updated on product advancements.

The Palo Alto Technical Support Engineer will provide technical support, manage support cases, conduct fault isolation, and assist customers with configurations and troubleshooting. They will collaborate with engineering teams to improve product operability and develop process automation solutions, while being available for after-hours support as needed.

As a Technical Support Engineer, you will analyze and resolve software and configuration issues, maintain technical knowledge of the iManage product suite, collaborate with customer engineers, and assist in system deployment while supporting clients and internal teams.

The Palo Alto Technical Support Engineer provides post-sales support, offering technical assistance to customers, troubleshooting issues, and guiding best practices. Responsibilities include managing support cases, analyzing faults, creating technical content, and collaborating with teams to enhance product operability.

The Palo Alto Technical Support Engineer will provide post-sales technical support, managing support cases, conducting root cause analysis, and collaborating with engineering teams. They will guide best practices, offer troubleshooting, and assist in process automation, all while ensuring customer satisfaction in a collaborative environment.

The Palo Alto Technical Support Engineer will provide post-sales support and guidance for Palo Alto Networks products, manage support cases, conduct troubleshooting, and collaborate with customers to resolve technical issues. They will also support product operability and contribute to process automation.

The Palo Alto Technical Support Engineer provides post-sales technical support, managing cases and resolving technical issues for customers. Responsibilities include offering best practice guidance, conducting fault isolation, collaborating with engineering teams, and contributing to process automation. The role also requires after-hours support and participation in on-call rotations.

The Palo Alto Technical Support Engineer provides post-sales technical support, troubleshooting, and guidance to customers, manages support cases, conducts root cause analysis, and participates in a collaborative team environment to enhance customer satisfaction and operational efficiency.

The Palo Alto Technical Support Engineer provides post-sales technical support for customers, managing support cases, conducting fault isolation and root cause analysis, assisting with configurations and best practices, and developing process efficiencies. Weekend on-call support is also included.

As Manager of Technical Support Engineering, you will lead a team of Technical Support Engineers, ensuring team performance and employee satisfaction while managing daily operations, customer engagements, and strategic initiatives for performance improvement.

The Palo Alto Technical Support Engineer provides post-sales support, technical guidance, and problem resolution for customers. Responsibilities include case management, technical troubleshooting, fault isolation, and collaboration with customer engineering teams. The role requires effective communication of complex technical issues and participation in on-call support as needed.