Top Technical Support Jobs
The Senior Technical Support Agent is responsible for interpreting, evaluating, and resolving incoming technical requests from customers via various channels. The role involves supporting network connectivity and various software applications, as well as analyzing inquiries to determine resolutions or escalations. The agent must document customer requests, interact effectively with customers, and provide input for knowledgebase updates and procedure improvements.
The Technical Support Engineer I will troubleshoot complex technical issues using strong networking skills and provide exceptional customer support for the InsightAppSec product. Responsibilities include analyzing logs, collaborating with various teams, and becoming a subject matter expert in application security.
As a Technical Support Analyst, you will assist customers by resolving complex technical issues, ensuring high customer satisfaction through effective communication and by providing support across multiple channels. You will document solutions, collaborate with various teams, and analyze software performance, while also assisting with customer configuration tasks and mentoring junior support staff.
The Engineering Tools Technical Support Analyst provides day-to-day support for Software Engineering tools, including installation, testing, troubleshooting, and documentation. Responsibilities include performance monitoring, user support through ServiceNow, and collaboration with engineering teams to ensure operational effectiveness.
The Engineering Tools Technical Support Analyst is responsible for supporting Software Engineering applications, including installation, testing, and troubleshooting in a customer-oriented environment. Responsibilities also include documentation and responding to service requests while collaborating closely with engineering personnel.
As a Technical Support Expert, you will provide Level 3 support for Nexthink's software solutions, troubleshoot issues, manage Jira tickets, and collaborate with engineering teams. You will focus on timely resolution of support tickets, ensure optimum performance, and advocate for customer issues.
The Technical Support Manager will supervise a team of Technical Support Engineers, focusing on hiring, performance management, coaching, and development. The role involves coordinating daily operations, managing ticket queues, improving performance metrics, and collaborating with other departments to enhance customer experience and operational efficiency.
.jpeg){kind=icon}
The Technical Support Engineer will provide post-sales technical support, manage support cases, conduct fault isolation, analyze technical issues, and collaborate with engineering teams for product support. Responsibilities include offering configurations, troubleshooting practices, and developing automation efficiencies while participating in after-hours support.
Featured Jobs
The Performance Support Engineer manages critical issues for ServiceNow's Technical Support team, focusing on performance and instance availability. They mentor junior members, troubleshoot complex technical problems, and work closely with customers, often outside normal hours. Strong technical skills and interpersonal abilities are required.
The Technical Support Engineer, Performance will troubleshoot and resolve complex issues on the ServiceNow platform, focusing on performance and instance availability. The role involves mentoring junior members and requires strong technical and interpersonal skills, as well as the ability to work during evenings and weekends as needed.
As a Palo Alto Technical Support Engineer, you will provide technical support to customers and partners, manage support cases, conduct fault isolation, offer troubleshooting guidance, and assist in process automation. You will collaborate with engineering teams and communicate technical issues effectively. Additionally, you will be involved in weekend on-call rotations.
As a Technical Support Engineer at Datadog, you will respond to client inquiries, reproduce issues across numerous integrations, and create documentation to enhance customer success. You will work closely with clients to understand their needs and communicate effectively with the technical team.
As a Technical Support Engineer, you will engage with customers through various channels to resolve technical support requests and educate them about Datadog's platform. You will reproduce technical issues, participate in product discussions, and become an expert in Datadog products, while working in a hybrid environment.
As a Technical Support Engineer at Datadog, you'll engage with customers to resolve technical issues via various channels, reproduce issues, lead product demos, and train specifically in Datadog's products. You'll work under mentorship while contributing to customer satisfaction and company growth.
Manage and mentor a team of Technical Support Engineers to handle client requests, troubleshoot issues, drive productivity initiatives, and foster team development. Collaborate on high-priority escalations and facilitate new hire training in a technical support environment.
As a Technical Support Engineer at Datadog, you will engage with customers through various channels to resolve technical issues and educate them on the platform. You'll reproduce technical problems, lead product demos, and contribute to product discussions based on client interactions while working from a Datadog office.
As a Technical Support Engineer 2 at Datadog, you will engage with customers to resolve technical issues and educate them on the platform. You'll work with internal teams, lead demos, and become a specialist in Datadog's products while utilizing multi-channel support methods.
As a Technical Support Engineer at Datadog, you will engage with customers to resolve technical support requests, reproduce issues, conduct demos, and provide feedback to internal product teams. You will become a certified demo specialist and work collaboratively in a hybrid office setting.
As a Technical Support Engineer 2 at Datadog, you'll engage with customers to address technical issues through multi-channel support, reproduce issues, lead product demos, and collaborate with internal teams based on client feedback.
The Palo Alto Technical Support Engineer will provide technical support, manage support cases, conduct fault isolation, and offer best practice guidance for customers using Palo Alto Networks products. Responsibilities include troubleshooting software issues, collaborating across teams, and maintaining process automation.
The Palo Alto Technical Support Engineer provides post-sales support by offering technical assistance to customers and partners, managing support cases, conducting fault isolation, and collaborating with engineering teams. They also create configurations, troubleshoot issues, and help develop process automation.
The Palo Alto Technical Support Engineer will provide technical support to customers and partners, manage support cases, conduct fault isolation, offer troubleshooting guidance, collaborate with engineering teams, and help develop process efficiencies. This role requires strong troubleshooting skills across various operating systems and familiarity with networking technologies.
Provide post-sales technical support for Palo Alto Networks products, manage cases from ticketing to resolution, conduct troubleshooting, provide configurations, and assist customers with best practices. Collaborate with internal teams and participate in on-call rotations as needed.
The Palo Alto Technical Support Engineer will provide post-sales support, manage technical issues, offer best practice guidance, review documentation, and collaborate with engineering and sales teams. They will analyze problems, support customers, and assist in process automation while participating in a weekend on-call rotation.
The Palo Alto Technical Support Engineer will provide technical support to customers and partners, manage support cases, conduct fault isolation, and offer troubleshooting guidance. They will collaborate with engineering teams and work on process automation, while also participating in on-call support.
Top Companies Hiring Technical Supports
See All
Popular Job Searches
All Cybersecurity + IT Jobs
Cybersecurity Jobs
IT Jobs
Tech Support Jobs
Application Security Engineer Jobs
Cloud Security Engineer Jobs
Cybersecurity Analyst Jobs
Cybersecurity Engineer Jobs
Desktop Support Jobs
DevSecOps Engineer Jobs
Director of IT Jobs
IT Manager Jobs
IT Support Specialist Jobs
IT Systems Administrator Jobs
Linux Systems Administrator Jobs
Network Administrator Jobs
Security Engineer Jobs
Service Desk Analyst Jobs
Support Engineer Jobs
Systems Administrator Jobs
Technical Support Jobs
Technical Support Analyst Jobs
Technical Support Engineer Jobs
Technical Support Representative Jobs
Senior Security Engineer Jobs
Senior System Administrator Jobs
Senior Technical Support Engineer Jobs
All Filters
No Results
No Results
