Top Technical Support Jobs

The role involves providing technical support to customers by resolving complex issues, managing interactions, and collaborating with teams while leveraging AI tools to enhance service delivery.

Manage the Member Technical Support team handling phone contacts and ticket queues. Maintain SLAs, coach agents, analyze metrics and ticket trends using data, prepare reports for senior management, and work cross-functionally to reduce ticket volume and improve member experience.

The Technical Support Analyst will troubleshoot complex issues, analyze logs and data, collaborate with teams to resolve incidents, and maintain documentation.

Interns will tackle real-world challenges in technical support by troubleshooting and innovating solutions for customers while collaborating with engineering teams.

The Associate - Technical Support Level 2 provides IT support, manages incidents, leads projects, and ensures efficient communication between stakeholders and IT, focusing on technical issue resolution in a financial environment.

The Technical Support Specialist provides technical expertise and service to clients, diagnosing hardware, software, and networking issues, while creating documentation and collaborating with other teams.

The Associate Technical Support Specialist will support customers through various channels, resolve technical issues, and contribute to process improvements, while collaborating closely with internal teams to enhance customer experience.

The Technical Support Analyst resolves customer technical issues related to MSI products, providing exceptional support and documentation while maintaining a customer-first mentality.

The Technical Support Team Lead manages a team addressing customer technical issues, ensuring performance meets SLAs, and driving a culture of excellence through leadership and collaboration.

The Technical Support Specialist resolves customer technical issues, documents interactions, and collaborates with teams to identify root causes, while developing expertise in Motorola's products.

As a Technical Support Engineer, you'll assist customers with technical issues, improve product understanding, identify trends, and automate support processes.

As a Technical Support Engineer, you will troubleshoot technical issues for customers, manage support cases, and ensure successful integration outcomes.

Provide technical assistance and customer support for Chamberlain Group Residential Product lines. Process orders, handle inquiries, and ensure customer satisfaction while complying with health and safety guidelines.

Lead the design of technical support architecture for a 24x7 operations model. Collaborate with sales and product teams, and drive capacity planning and resource optimization to enhance customer experience and operational effectiveness.

Provide technical support for healthcare professionals via phone and email, manage support tickets, and collaborate with teams to improve user experience.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

Join HCSS as a Technical Support Analyst to provide outstanding customer service, manage product knowledge, and assist clients with their software needs.

Assist in customer implementations, analyze requirements, prioritize product roadmaps, conduct demos, and support existing customers via various communication methods.

As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.

Responsible for leading the delivery of technical support operations, implementing service strategies, managing a large team, and ensuring exceptional customer experience.

The Technical Support Engineer role involves troubleshooting customer environments, educating on product installation, and collaborating with teams to enhance product quality.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Provide technical support to customers via chat, email, and phone; troubleshoot networking and application performance issues; collaborate with senior engineers; maintain tickets, documentation, and runbooks; test releases and report bugs.