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3 Hours AgoSaved
Easy Apply
Hybrid
2 Locations
Easy Apply
106K-132K Annually
Senior level
106K-132K Annually
Senior level
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Staff Technical Solutions Engineer manages customer relationships, oversees technical implementations, and drives system adoption, ensuring customer success and satisfaction.
Top Skills: GCPJavaScriptJIRAPythonSQL
5 Hours AgoSaved
Hybrid
Lexington, SC, USA
48K-60K Annually
Entry level
48K-60K Annually
Entry level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The NOC Specialist monitors and maintains the Palmetto 800 radio system, providing technical support, troubleshooting issues, and coordinating maintenance activities to ensure optimal system performance.
Top Skills: Monitoring ToolsNetworking EquipmentP25 Technology
Reposted YesterdaySaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
54K-72K Annually
Junior
54K-72K Annually
Junior
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.
Top Skills: Communication SkillsCustomer Relationship ManagementSaaSTechnical Support
Reposted YesterdaySaved
Hybrid
Austin, TX, USA
Senior level
Senior level
Fintech • Software • Financial Services
Lead the design of technical support architecture for a 24x7 operations model. Collaborate with sales and product teams, and drive capacity planning and resource optimization to enhance customer experience and operational effectiveness.
Top Skills: CalabrioFreshdeskIntercomNiceSalesforce Service CloudSQLVerintZendesk
Reposted YesterdaySaved
Remote
USA
50K-80K Annually
Junior
50K-80K Annually
Junior
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills: APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Reposted 2 Days AgoSaved
In-Office or Remote
Denver, CO, USA
60K-64K Annually
Junior
60K-64K Annually
Junior
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills: ConfluenceExcelJIRAMS OfficeSalesforce
2 Days AgoSaved
Remote
United States
Senior level
Senior level
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills: AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
Reposted 2 Days AgoSaved
Remote
16 Locations
90K-120K Annually
Junior
90K-120K Annually
Junior
Healthtech
Provide technical support for customers experiencing API issues, debug problems, write documentation, and assist throughout the customer journey.
Top Skills: Fast ApiGCPGoPythonReactReact NativeTypescript
Reposted 2 Days AgoSaved
Hybrid
Chicago, IL, USA
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Experience Center Technologist will support customer engagements by managing technology demonstrations, providing technical training, and ensuring communication between teams.
Top Skills: HardwareItSoftwareTechnical Support
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL, USA
Easy Apply
208K-298K Annually
Expert/Leader
208K-298K Annually
Expert/Leader
Fintech • Payments • Financial Services
Lead a 60+ person technical support team across North America and LATAM, overseeing strategy and ensuring optimal support for clients. Responsible for process improvement and alignment with key stakeholders.
Top Skills: Salesforce Service Cloud
Reposted 3 Days AgoSaved
Remote or Hybrid
5 Locations
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Reposted 4 Days AgoSaved
Easy Apply
Hybrid
Denver, CO, USA
Easy Apply
81K-118K Annually
Junior
81K-118K Annually
Junior
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Technical Support Engineer assists customers with technical queries, ensures a great customer experience, drives product conversations, and builds documentation for various technologies.
Top Skills: DocumentationLinuxSaaSTechnical Support
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5 Days AgoSaved
Hybrid
Charlotte, NC, USA
22-28 Hourly
Junior
22-28 Hourly
Junior
Fintech • Financial Services
The Technical Support Analyst will provide technical support for online banking applications, ensuring a positive client experience by interpreting inquiries, troubleshooting issues, and acting as a liaison between customers and technology teams.
Top Skills: Comptia A+ CertificationMS OfficeNetworking FundamentalsWindows Operating System
Reposted 5 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills: Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Reposted 5 Days AgoSaved
In-Office
San Mateo, CA, USA
30-33 Annually
Internship
30-33 Annually
Internship
Cloud • Hardware • Security • Software
Interns will tackle real-world challenges in technical support by troubleshooting and innovating solutions for customers while collaborating with engineering teams.
Top Skills: Cloud-Managed Iot TechnologyComputer NetworkingLinux
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
New York, NY, USA
Easy Apply
60K-80K Annually
Junior
60K-80K Annually
Junior
Artificial Intelligence • Marketing Tech • Software
As a Technical Support Specialist, you will resolve customer inquiries related to integrations, training, and product usage, collaborating with various teams to ensure customer satisfaction.
Top Skills: APIsBasic Programming (Html)Contact Center SoftwareDirect MarketingEmail MarketingMarketing AnalyticsMarketing AutomationPhone SalesSaaSSms MarketingSQL
6 Days AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
55K-70K Annually
Entry level
55K-70K Annually
Entry level
HR Tech • Information Technology • Productivity • Real Estate • Software • PropTech • Generative AI
As a Technical Support Specialist, you'll provide empathetic support to customers through problem-solving and troubleshooting, ensuring their experience with Robin's platform is smooth and efficient.
Top Skills: Ai Tools
6 Days AgoSaved
Hybrid
Chicago, IL, USA
Internship
Internship
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
The intern will assist the Customer Support team by learning the iManage product suite, resolving support issues, and documenting best practices.
Top Skills: PowershellPythonSQL
6 Days AgoSaved
Hybrid
Franklin, TN, USA
60K-65K Annually
Mid level
60K-65K Annually
Mid level
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
The Technical Support Specialist provides Tier II support, troubleshooting system issues, assisting customers with software configuration and training, and collaborating with team members.
Top Skills: Customer Support SoftwareSoftware TroubleshootingTechnical Support
6 Days AgoSaved
In-Office
Boise, ID, USA
Entry level
Entry level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Technical Support Specialist I will handle customer inquiries, providing basic technical troubleshooting and managing case records via a CRM. Responsibilities include maintaining knowledge articles and ensuring customer satisfaction through effective communication and resolution strategies.
Top Skills: CRM
7 Days AgoSaved
In-Office
Englewood, CO, USA
96K-138K Annually
Senior level
96K-138K Annually
Senior level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Manage a Technical Support Engineering team, providing technical assistance for video and networking technologies, mentoring staff, and overseeing operations. Responsible for strategic direction, cross-functional support, and technical documentation management in a fast-paced environment.
Top Skills: AdbCisco CcnaComptia A+/Net+/Linux+LinuxLpi Linux EssentialsQamRf
9 Days AgoSaved
In-Office
New York, NY, USA
110K-140K Annually
Junior
110K-140K Annually
Junior
Fintech • Information Technology • Financial Services
Provide 24x7 technical support to C-level executives, assisting with hardware and software issues, managing assets, and offering application support on multiple operating systems. Engage in user outreach, solve desktop problems, support in-house applications, and provide audiovisual assistance as needed.
Top Skills: Active DirectoryChromebooksCisco AnyconnectCitrix GatewayDell/Mac/Apple HardwareJabberLaptopsMacbooksmacOSMobile Device ManagementOffice 365Outlook MobilePcsSccmSmartphonesTabletsVdisVpnWindows 10/11
9 Days AgoSaved
In-Office
New York, NY, USA
140K-200K Annually
Senior level
140K-200K Annually
Senior level
Fintech • Information Technology • Financial Services
Provide 24x7 support to C-level executives and their assistants, managing technology and ensuring seamless operation of hardware and software.
Top Skills: ChromebooksLaptopsMacbooksMarket Data ServicesPcsSmartphonesTabletsVdisVideo SolutionsVpn Solutions
9 Days AgoSaved
In-Office
New York, NY, USA
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Fintech • Information Technology • Financial Services
Provide 24x7 technical support for C-level executives, managing hardware/software issues, user inquiries, application support, and asset management. Involves collaboration with different IT groups and occasional travel.
Top Skills: Active DirectoryApple HardwareCisco AnyconnectCitrix GatewayDell HardwareJabberMac HardwaremacOSMobile Device ManagementOffice 365SccmVpnWindows 10Windows 11
Reposted 10 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL, USA
Easy Apply
80K-105K Annually
Entry level
80K-105K Annually
Entry level
Fintech • Payments • Financial Services
The Technical Support Engineer assists merchants by providing knowledge on Adyen's platform and APIs, ensuring their successful integration and operational excellence.
Top Skills: HTMLJavaJavaScriptPHPScriptingSQL
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