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Top Technical Support Jobs
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
The Technical Support Analyst will troubleshoot complex issues, analyze logs and data, collaborate with teams to resolve incidents, and maintain documentation.
Top Skills:
APIsJIRANotionSQLZendesk
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills:
AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
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Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Experience Center Technologist will support customer engagements by managing technology demonstrations, providing technical training, and ensuring communication between teams.
Top Skills:
HardwareItSoftwareTechnical Support
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Senior Manager will lead a technical support team, enhance processes, improve customer experience, and foster collaboration across various teams.
Top Skills:
Cloud ApplicationsCustomer SupportCybersecuritySaaS
Artificial Intelligence • Cloud • Hardware • Machine Learning • Software • Infrastructure as a Service (IaaS)
As a Technical Support Engineer, you'll manage incidents, improve service quality, and ensure effective communication between internal teams and customers, emphasizing problem-solving and customer satisfaction.
Top Skills:
BashJavaScriptKubernetesLinuxPythonSlurm
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Provide technical support and onboarding assistance, troubleshooting various devices, collaborating with teams, and enhancing customer service processes.
Top Skills:
ConfluenceGoogle SuiteLanLoommacOSMobile DevicesMuralSlackVpnWanWi-FiWindows
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
As a Customer Success Advocate, you'll assist Square sellers by addressing inquiries, providing solutions, and recommending products through effective communication and support. You'll need to have customer service experience and a willingness to learn about evolving products.
Top Skills:
Communication SkillsCustomer SuccessTechnical Support
Fintech • Financial Services
The role involves providing technical support for treasury applications, ensuring positive client experiences, resolving technical issues, and collaborating with management for problem resolution.
Top Skills:
Android OsApple IosGoogle ChromeInternet ProtocolMicrosoft EdgeMS OfficeMozilla FirefoxNetworking FundamentalsSafariWindows Operating System
Fintech • Payments • Financial Services
The Technical Support Engineer assists merchants by providing knowledge on Adyen's platform and APIs, ensuring their successful integration and operational excellence.
Top Skills:
HTMLJavaJavaScriptPHPScriptingSQL
Fintech • Payments • Financial Services
As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.
Top Skills:
HTMLJavaJavaScriptPHPScriptingSQL
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eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Cloud • Information Technology • Security • Software • Cybersecurity
As a Technical Support Engineer, you will troubleshoot developer platform issues, coordinate with customers, and improve documentation while ensuring effective customer communication.
Top Skills:
Cloudflare AnalyticsCurlDatadogDevtoolsDigDnsGrafanaHar FilesHTTPHttpsNew RelicTcp/IpTerraformTlsWranglerWrangler Cli
Cloud • Hardware • Security • Software
The Technical Support Engineer role involves troubleshooting customer environments, educating on product installation, and collaborating with teams to enhance product quality.
Top Skills:
Computer EngineeringComputer ScienceCybersecurityInformation TechnologyLinuxNetworkingPythonSystems AdministrationTelecommunications
Reposted 4 Days AgoSaved
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Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
The role involves resolving technical issues, managing case loads, delivering training, and collaborating with teams to enhance product support, focusing on Healthcare applications.
Top Skills:
AxiomEpsiMicrosoft Office 365SalesforceSQLStratajazzTableau
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.
Top Skills:
Communication SkillsCustomer Relationship ManagementSaaSTechnical Support
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Reposted 5 Days AgoSaved
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Cloud • Information Technology
The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.
Top Skills:
APIsAws S3DnsHTTPLinuxSdksTcp/IpTls
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Manager of Technical Support Engineering will lead a team of engineers in resolving customer issues, enhance support processes, and improve the overall customer experience.
Top Skills:
CybersecuritySaaS
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
In this role, you will troubleshoot customer issues, analyze logs, collaborate with teams, and provide support on vulnerability management systems.
Top Skills:
LinuxmacOSPacket InspectionRegexWindowsWireshark
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Specialist provides operational support for Motorola Solutions software, resolving customer issues and collaborating with teams to ensure customer satisfaction and maintain product knowledge.
Top Skills:
AndroidGoogle WorkspaceiOSMicrosoft Windows ApplicationsMicrosoft Windows ServerSaaS
Artificial Intelligence • Marketing Tech • Software
As a Technical Support Specialist, you will resolve customer inquiries related to integrations, training, and product usage, collaborating with various teams to ensure customer satisfaction.
Top Skills:
APIsBasic Programming (Html)Contact Center SoftwareDirect MarketingEmail MarketingMarketing AnalyticsMarketing AutomationPhone SalesSaaSSms MarketingSQL
AdTech • eCommerce • Food • Marketing Tech • Retail
The Systems Analyst IV leads technical support for various systems, driving mid to large-sized IT projects, mentoring team members, and ensuring operational stability in a grocery retail environment.
Top Skills:
AgileApplication Patch ManagementSystem Integration TestingTechnical Support
AdTech • eCommerce • Food • Marketing Tech • Retail
The Systems Analyst IV leads IT initiatives, providing technical support and project management, ensuring operational stability and system improvements.
Top Skills:
AgileConfiguration ManagementMonitoring ToolsQuality AssuranceSoftware DevelopmentSystem Integration TestingTechnical SupportWaterfall
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