Top Technical Support Jobs

The Lead Technical Support Engineer will serve as a trusted advisor to customers, addressing mobile SDK application issues, providing solutions, and ensuring customer success with HERE's products.

As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

The Senior Application & Technical Support Specialist provides application guidance and technical support to financial institutions, resolving complex issues and ensuring optimal use of Axiom solutions. Responsibilities include troubleshooting, customer communication, data analysis, and continuous improvement initiatives.

The Technical Support Engineer II will triage support tickets, engage with customers for issue clarification, and hand off cases to senior engineers. Responsibilities include resolving straightforward tickets, gathering technical details, maintaining ticket hygiene, and identifying process improvements.

The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.

The Associate Technical Support Specialist will provide customer support, troubleshoot technical issues, engage with clients through various communication channels, and collaborate with internal teams to drive customer success and improve support processes.

The Technical Support Specialist resolves customer technical issues with Motorola Solutions products, ensuring high-quality support and documentation while maintaining product expertise and managing case queues efficiently.

In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

The role involves providing advanced technical support to enterprise customers, managing complex issues, collaborating cross-functionally, and improving support processes.

Manage customer projects within EXACOM’s Field and Support team, ensuring successful installations and customer satisfaction. Requires strong communication, technical skills, and 50% travel.

Support and enhance MetLife's Apptio Financial Management Platform, focusing on Costing and Planning modules. Responsibilities include configuring models, enhancing dashboards, and ensuring data accuracy for financial insights.

The Technical Support Analyst will troubleshoot complex issues, analyze logs and data, collaborate with teams to resolve incidents, and maintain documentation.

Provide expert technical support for Apple devices and Mac laptops, including troubleshooting, user training, onboarding, and network administration tasks.

As a Technical Support Engineer, you'll assist customers with technical issues, improve product understanding, identify trends, and automate support processes.

As a Technical Support Engineer, you'll assist customers with technical questions, develop relationships, and engage in education and documentation efforts while supporting Datadog's Premier Customers.

As a Technical Support Engineer, you'll investigate technical issues, provide detailed bug reports, empower teams through documentation, and utilize AI tools for efficiency.

Assist in customer implementations, analyze requirements, prioritize product roadmaps, conduct demos, and support existing customers via various communication methods.

Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.

The Technical Support Analyst provides exceptional client support through various communication channels, troubleshooting issues and ensuring client satisfaction while documenting interactions and solutions.

Premier Support Engineers at Datadog engage with clients to provide technical support, develop relationships, and drive product discussions while working in a fast-paced environment.

As a Technical Support Engineer Intern, you'll assist customers with technical issues, collaborate with senior engineers, and gain hands-on experience with products while developing skills.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.