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Top Technical Support Jobs

9 Hours AgoSaved
In-Office
Memphis, TN, USA
114K-154K Annually
Mid level
114K-154K Annually
Mid level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
The C-17 Base Manager oversees logistics and technical support for the Memphis Air National Guard Base, managing resources and relationships with stakeholders.
Top Skills: Aircrew TrainingIt IntegrationLogistics SupportTechnical Support
Reposted 19 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
60K-95K Annually
Mid level
60K-95K Annually
Mid level
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Reposted 19 Hours AgoSaved
In-Office
Schaumburg, IL, USA
70K-80K Annually
Junior
70K-80K Annually
Junior
Artificial Intelligence • Fintech • Information Technology • Machine Learning • Software • Automation
Assist in customer implementations, analyze requirements, prioritize product roadmaps, conduct demos, and support existing customers via various communication methods.
Top Skills: Online Conferencing ToolsProduct ManagementSaaSTechnical Support
Reposted 19 Hours AgoSaved
In-Office
San Mateo, CA, USA
48-54 Annually
Entry level
48-54 Annually
Entry level
Cloud • Hardware • Security • Software
The Technical Support Engineer troubleshoots complex customer issues, educates on product installation and configuration, collaborates with engineering, and creates knowledge base articles.
Top Skills: Computer SystemsLinuxNetworkingPython
Reposted 19 Hours AgoSaved
Easy Apply
In-Office
Philadelphia, PA, USA
Easy Apply
75K-90K Annually
Senior level
75K-90K Annually
Senior level
Healthtech • Other • Sales • Software • Analytics • Conversational AI
The Senior Technical Support Analyst provides advanced application support for complex issues, conducts root cause analysis, and mentors team members. They ensure efficient resolution of technical problems and maintain documentation, enhancing customer satisfaction and minimizing downtime.
Top Skills: DatabasesNetwork DiagnosticsNetworkingOs EnvironmentsRemote Assistance ToolsTicketing SystemsVoipWeb Technologies
Reposted YesterdaySaved
Easy Apply
In-Office
Denver, CO, USA
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.
Top Skills: AndroidPos SystemsTeamviewer
Reposted YesterdaySaved
Remote or Hybrid
Colorado, USA
45K-48K Annually
Entry level
45K-48K Annually
Entry level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.
Top Skills: CliLinuxNetworking
Reposted YesterdaySaved
Hybrid
Chicago, IL, USA
139K-180K Annually
Senior level
139K-180K Annually
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Responsible for leading the delivery of technical support operations, implementing service strategies, managing a large team, and ensuring exceptional customer experience.
Top Skills: AIDevOpsItil
Reposted YesterdaySaved
Remote
United States
19-21 Hourly
Junior
19-21 Hourly
Junior
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills: CSSEcommerce PlatformsHTMLJavaScriptJquery
Reposted 2 Days AgoSaved
Hybrid
Allen, TX, USA
53K-60K Annually
Mid level
53K-60K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Specialist provides technical expertise and service to clients, diagnosing hardware, software, and networking issues, while creating documentation and collaborating with other teams.
Top Skills: CRMDnsFirewallsIp CamerasNetworkingTcp/IpVlansVms
2 Days AgoSaved
Hybrid
Allen, TX, USA
53K-60K Annually
Junior
53K-60K Annually
Junior
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Specialist provides technical assistance with cloud-managed video security technology, diagnosing hardware, software, and network issues while maintaining documentation and collaborating with teams for effective issue resolution.
Top Skills: CRMDnsFirewallsGoogle MeetIp CamerasSlackTcp/IpVlansVmsWindows
3 Days AgoSaved
Hybrid
Allen, TX, USA
53K-60K Annually
Junior
53K-60K Annually
Junior
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Provide technical support for Avigilon Alta Video and Access, resolving client issues related to hardware, software, and networks with a focus on customer service.
Top Skills: Access Control SystemsAvigilon Alta VideoVideo Management SystemsWindows Server
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3 Days AgoSaved
Hybrid
Allen, TX, USA
48K-53K Annually
Junior
48K-53K Annually
Junior
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Specialist provides technical expertise and service to clients using cloud-managed video security, diagnosing hardware and networking issues, and ensuring high-quality customer experiences through various channels.
Top Skills: Cloud-Managed Video SecurityCRMDnsFirewallsIp CamerasTcp/IpVlansVms
4 Days AgoSaved
Hybrid
Chicago, IL, USA
90K-169K Annually
Mid level
90K-169K Annually
Mid level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Lead a global B2B technical support team, managing customer inquiries and incidents while driving operational improvements. Collaborate with cross-functional teams to enhance customer experience.
Top Skills: ExcelItilSalesforce
5 Days AgoSaved
In-Office
San Mateo, CA, USA
30-33 Annually
Internship
30-33 Annually
Internship
Cloud • Hardware • Security • Software
As a Technical Support Engineering Intern, you will troubleshoot hardware and software issues, assist clients with system design, communicate technical concepts, collaborate with teams, and contribute to the Knowledge Base.
Top Skills: Computer EngineeringComputer ScienceCybersecurityInformation TechnologyLinuxNetworkingSystems AdministrationTelecommunications
Reposted 5 Days AgoSaved
Remote or Hybrid
Denver, CO, USA
69K-85K Annually
Junior
69K-85K Annually
Junior
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Support Engineer II, you'll troubleshoot production environments, analyze complex issues, collaborate with teams, and mentor peers with a focus on customer success.
Top Skills: .NetAPIsCSSDnsDockerGoHTMLHttp/SJavaJavaScriptKubernetesLinuxOpenshiftPythonReactTcp/IpVue
Reposted 6 Days AgoSaved
Easy Apply
Hybrid
2 Locations
Easy Apply
106K-132K Annually
Senior level
106K-132K Annually
Senior level
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Staff Technical Solutions Engineer manages customer relationships, oversees technical implementations, and drives system adoption, ensuring customer success and satisfaction.
Top Skills: GCPJavaScriptJIRAPythonSQL
Reposted 6 Days AgoSaved
In-Office
San Mateo, CA, USA
30-33 Annually
Internship
30-33 Annually
Internship
Cloud • Hardware • Security • Software
Interns will tackle real-world challenges in technical support by troubleshooting and innovating solutions for customers while collaborating with engineering teams.
Top Skills: Cloud-Managed Iot TechnologyComputer NetworkingLinux
Reposted 7 Days AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
54K-72K Annually
Junior
54K-72K Annually
Junior
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.
Top Skills: Communication SkillsCustomer Relationship ManagementSaaSTechnical Support
8 Days AgoSaved
Hybrid
Cary, NC, USA
102K-107K Annually
Mid level
102K-107K Annually
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Support and enhance MetLife's Apptio Financial Management Platform, focusing on Costing and Planning modules. Responsibilities include configuring models, enhancing dashboards, and ensuring data accuracy for financial insights.
Top Skills: APIsApptioAzure Dev OpsExcelPower BITableau
9 Days AgoSaved
Hybrid
Austin, TX, USA
Internship
Internship
Cloud • Information Technology • Security • Software • Cybersecurity
As a Technical Support Engineer Intern, you'll assist customers with technical issues, collaborate with senior engineers, and gain hands-on experience with products while developing skills.
Top Skills: ApacheBashCurlDigGitIisJavaScriptLinuxNginxOpensslPythonTraceroute
9 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
71K-96K Annually
Mid level
71K-96K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills: CrmsIotSaaSSalesforceZendesk
Reposted 9 Days AgoSaved
In-Office or Remote
Denver, CO, USA
60K-64K Annually
Junior
60K-64K Annually
Junior
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills: ConfluenceExcelJIRAMS OfficeSalesforce
Reposted 9 Days AgoSaved
Remote
United States
Senior level
Senior level
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills: AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
Reposted 10 Days AgoSaved
Remote or Hybrid
4 Locations
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
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