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Top Technical Support Jobs

968+ Job Results
16 Hours Ago
New York, NY + 77 More
Remote
250 Employees
72K-85K Annually
1-3 Years of Experience
250 Employees
72K-85K Annually
1-3 Years of Experience
Fintech • Software • Financial Services
As a Technical Support Associate at Alloy, you will be responsible for owning and resolving client tickets, troubleshooting technical issues, collaborating with teams, maintaining product documentation, and educating clients. This role requires excellent communication, problem-solving, and prioritization skills.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+44 More
2 Days Ago
Santa Clara, CA
Hybrid
20,000 Employees
116K-202K Annually
5-7 Years of Experience
20,000 Employees
116K-202K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Staff Technical Support Engineer at ServiceNow is responsible for providing technical support to customers, resolving technical cases, and mentoring junior team members. They play a key role in ensuring customer satisfaction and contributing to process and product improvements.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
3 Days Ago
Sterling, VA
Hybrid
170 Employees
5-7 Years of Experience
170 Employees
5-7 Years of Experience
Artificial Intelligence • Information Technology • Security • Defense
Technical Support Engineer providing 2nd and 3rd level support for Airspace Security Solutions by Dedrone. Responsibilities include troubleshooting technical issues, resolving software and hardware problems, and maintaining customer systems. Requires US Citizenship, Bachelor's Degree in Computer Science or related field, and practical work experience in customer support.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+47 More
9 Hours Ago
New York, NY
Hybrid
1,500 Employees
71K-105K Annually
1-3 Years of Experience
1,500 Employees
71K-105K Annually
1-3 Years of Experience
Marketing Tech • Mobile • Software
As a Technical Support Engineer at Braze, you will investigate and resolve complex customer issues, create documentation, streamline processes, and build internal tools to enhance product functionality. You will be part of an on-call after-hours rotation team and collaborate with various teams to improve the overall customer experience.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+49 More
4 Days Ago
Austin, TX
Hybrid
1,100 Employees
67K-70K Annually
3-5 Years of Experience
1,100 Employees
67K-70K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
As the Technical Support Engineer II at LogicMonitor, you will be the front-line tech support contact for customers, resolving issues and contributing to product improvement. You will collaborate with the team to ensure timely resolutions and provide excellent customer service.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+73 More
2 Days Ago
New York, NY + 63 More
Remote
Hybrid
715 Employees
5-7 Years of Experience
715 Employees
5-7 Years of Experience
Healthtech • Information Technology • Software • Telehealth
As a Technical Support Specialist at Zocdoc, you will be responsible for providing exceptional technical support to Zocdoc staff both remotely and on-site. Your role includes responding to technical requests, troubleshooting software and hardware issues, managing core IT services, maintaining client satisfaction, creating and updating documentation, performing IT support tasks, handling onboarding/offboarding processes, and driving continuous improvement in IT products and services.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+50 More
4 Days Ago
San Mateo, CA
1,700 Employees
30-63 Annually
1-3 Years of Experience
1,700 Employees
30-63 Annually
1-3 Years of Experience
Cloud • Hardware • Security • Software
Verkada is looking for Technical Support Engineers to support our growing base of enterprise customers. As a member of our Technical Support Engineering team, you will solve technical issues and advise customers on our platform. Responsibilities include troubleshooting complex customer environments, educating customers on system installation and configuration, collaborating with Engineers to identify and resolve bugs, providing crucial feedback to Product Management, and creating knowledge base articles.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+46 More
8 Days Ago
Seattle, WA
120 Employees
83K-100K Annually
1-3 Years of Experience
120 Employees
83K-100K Annually
1-3 Years of Experience
Artificial Intelligence • Computer Vision • Hardware • Machine Learning • Robotics • Software • Agriculture
As a Technical Support Engineer at Carbon Robotics, you will serve as the first point of contact for customer communications, troubleshoot and resolve issues with proprietary laser weeding equipment, provide support to field personnel, and contribute to internal documentation. The role requires 2+ years of customer-facing service and support experience, strong technical troubleshooting skills in a Linux environment, and excellent communication abilities.
Top Benefits:
401-K
Company Equity
Company Outings
+37 More

Featured Jobs

2 Days Ago
Denver, CO
Hybrid
4,700 Employees
80K-95K Annually
1-3 Years of Experience
4,700 Employees
80K-95K Annually
1-3 Years of Experience
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Support Engineer at Dynatrace, you will troubleshoot the platform for clients, work in multiple technical environments and languages, and have the opportunity to learn new technologies. This role requires experience supporting/developing Python based applications and working with SaaS applications and infrastructure.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+40 More
8 Days Ago
Wakefield, MA
Hybrid
400 Employees
1-3 Years of Experience
400 Employees
1-3 Years of Experience
Fintech • Software
Technical Support Engineering Co-op responsible for production and technical support for clients using Managed Accounts solutions platform. Analyze, research, and resolve customer support cases. Collaborate with internal teams for client service and support documentation.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
8 Days Ago
Cary, NC
Hybrid
502 Employees
3-5 Years of Experience
502 Employees
3-5 Years of Experience
Big Data • Cloud • Internet of Things • Productivity • Business Intelligence
As a Technical Support Engineer at Nasuni, you will be responsible for troubleshooting and resolving complex product and customer environment issues, collaborating with internal teams, and providing technical support to customers. You will also contribute to the technical knowledge base and participate in after-hours support schedules.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
8 Days Ago
Orlando, FL
Hybrid
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Staff Technical Support Engineer at ServiceNow is responsible for providing technical support to customers, resolving technical cases, and ensuring a positive customer experience. They use various communication channels to address customer questions and issues, diagnose technical problems, and collaborate with teams for complex cases. The role also involves mentoring junior team members and contributing to process and product improvements.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
8 Days Ago
United States + 78 More
Remote
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Support Engineer at ServiceNow is responsible for resolving technical cases created by customers, providing amazing customer support experiences, and mentoring junior team members. They play a key role in guiding customers during critical issues, using various technologies, and collaborating with other teams for issue resolution. The engineer also provides input for process and product improvements across business units.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
4 Days Ago
Phoenix, AZ
Hybrid
190 Employees
1-3 Years of Experience
190 Employees
1-3 Years of Experience
Productivity • Professional Services • Sales • Software • Consulting
BigTime Software is seeking a Technical Support Representative to educate customers about their products and provide exceptional support through various channels. The role involves troubleshooting software issues, onboarding clients, and collaborating with the product team for enhancements.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+59 More
8 Days Ago
Marlborough, MA
Hybrid
502 Employees
3-5 Years of Experience
502 Employees
3-5 Years of Experience
Big Data • Cloud • Internet of Things • Productivity • Business Intelligence
As a Technical Support Engineer at Nasuni, you will be responsible for triaging and resolving customer issues, troubleshooting complex product and environment issues, and collaborating with internal teams to provide technical resolutions. The role requires a Bachelor's degree and 3+ years of experience in technical support, data storage, and enterprise customers.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
7 Days Ago
New York, NY
Hybrid
5,000 Employees
70K-95K Annually
1-3 Years of Experience
5,000 Employees
70K-95K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
Engage with customers via multiple channels to identify and resolve technical support requests, reproduce technical issues, become demo certified, participate in product conversations, and work from a Datadog office.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
9 Days Ago
New York, NY + 77 More
Remote
175 Employees
1-3 Years of Experience
175 Employees
1-3 Years of Experience
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Technical Support Engineer at Kustomer, you will be responsible for mastering the Kustomer platform to diagnose and resolve customer issues, provide technical help, document knowledge, and ensure customer satisfaction. This role involves collaborating with customers and internal teams to deliver world-class customer experiences.
Top Benefits:
401-K
Company Equity
Company Outings
+25 More
11 Days Ago
New York, NY
Hybrid
93 Employees
90K-115K Annually
3-5 Years of Experience
93 Employees
90K-115K Annually
3-5 Years of Experience
Artificial Intelligence • Fintech • Information Technology • Machine Learning • Financial Services
As a Level 3 Technical Support Engineer at Canoe Intelligence, you will act as a subject matter expert on the client-facing front-end of the application, provide technical support to customers, manage support escalations, and collaborate with internal teams. You will be responsible for troubleshooting technical issues, testing problems, conducting client trainings, and contributing to Canoe's Knowledge Base.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
5 Days Ago
Sugar Land, TX
Hybrid
432 Employees
1-3 Years of Experience
432 Employees
1-3 Years of Experience
Software
The Technical Support Manager will lead a team to ensure a world-class 24/7 technical support experience for customers, analyze data for continuous improvement, align with organizational initiatives, coach and mentor team members, hire new team members, and serve as the first point of contact for support needs. Work environment offers flexibility for in-office or hybrid work, medical and dental premiums, on-site amenities, 401K with match, tuition reimbursement, and more.
Top Benefits:
401-K
401-K Matching
Company Equity
+44 More
2 Days Ago
Milwaukee, WI
Hybrid
800 Employees
1-3 Years of Experience
800 Employees
1-3 Years of Experience
3D Printing • Hardware • Other • Software • Design
Join Formlabs as a Technical Support Agent to support users in learning 3D printing, provide exceptional customer service, and address customer inquiries through various channels. The role requires bilingual candidates and offers a range of perks including equity program, healthcare coverage, parental leave, and professional development opportunities.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+48 More
4 Days Ago
Tampa, FL
Hybrid
620 Employees
3-5 Years of Experience
620 Employees
3-5 Years of Experience
AdTech • Digital Media • Healthtech • Marketing Tech • Sales • Analytics • Pharmaceutical
Lead a team of Technical Support Specialists overseeing daily operations of digital signage network, ensuring top-tier customer service, and collaborating for enterprise-wide improvements.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+67 More
8 Days Ago
Chicago, IL
4,196 Employees
1-3 Years of Experience
4,196 Employees
1-3 Years of Experience
Fintech • Payments • Financial Services
As a Technical Support Specialist at Adyen, you will operate as the first interface with Adyen’s merchants globally, providing support on the Adyen platform and APIs. You will be responsible for the merchants’ full lifecycle, act as an internal product advocate, and advise merchants on best practices for implementation. Strong problem-solving skills, technical knowledge, and customer service experience are essential for this role.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+47 More
8 Days Ago
Denver, CO
Hybrid
7,000 Employees
49K-54K Annually
1-3 Years of Experience
7,000 Employees
49K-54K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
Diagnose and troubleshoot RingCentral UC issues, provide technical support to Enterprise customers, reproduce technical issues to resolution, train customers, and manage support interactions. Requires strong technical troubleshooting skills and customer experience.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+72 More
10 Days Ago
Tampa, FL
Hybrid
2,400 Employees
1-3 Years of Experience
2,400 Employees
1-3 Years of Experience
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Technical Support Engineer I provides support to customers in troubleshooting complex network and product issues. They analyze log files and work closely with engineering and product teams to resolve customer issues. The engineer also develops expertise in the Vulnerability Risk Management solution InsightVM.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+45 More
14 Days Ago
United States + 78 More
Remote
396 Employees
104K-126K Annually
3-5 Years of Experience
396 Employees
104K-126K Annually
3-5 Years of Experience
HR Tech • Information Technology • Software
As a Technical Support Engineer - Tier III at Deputy, you will be responsible for providing product knowledge, configuration assistance, and technical support to Deputy's customer base. You will troubleshoot and resolve technical issues escalated by first and second level support, communicate with clients and internal teams, and work on custom configurations and integrations.
Top Benefits:
401-K Matching
Dental Insurance
Volunteer Local Community
+18 More
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