Top Technical Support Jobs

Provide weekend technical support to HCSS customers through multiple channels, troubleshoot and resolve issues, learn HCSS products, document support interactions, and coordinate with internal departments. The role serves as the primary weekend customer-support contact and requires strong customer service, problem-solving, organization, communication, and technology skills.

Provides inbound phone support to residential customers, troubleshooting internet and voice technical issues, resolving basic billing inquiries, processing payments, and explaining Spectrum services. The role requires active listening, problem-solving, multitasking, professionalism, and the ability to work varied second-shift schedules, including weekends and holidays, in a 100% onsite call-center environment.

Provides inbound phone support for cable and video customers, troubleshooting technical issues, answering billing and account questions, updating subscriber information, navigating computer systems, and resolving service concerns. The role requires strong communication, multitasking, customer service, and problem-solving skills while working varied shifts in a 24/7 call-center environment.

Provides inbound phone support to residential customers, troubleshooting internet and voice service issues, handling basic billing inquiries and payments, resolving problems, and delivering professional customer service. Requires flexibility for nights, weekends, holidays, strong communication, English proficiency, computer skills, and the ability to manage high call volumes in a 24/7 call-center environment.

Provides inbound customer support for Spectrum Mobile services, resolving activation, billing, payment, account, order, and subscriber issues. Navigates phone and computer systems, maintains customer accounts, explains products and processes, and delivers a positive customer experience in a high-volume 24/7 call-center environment.

Provides bilingual English and Spanish customer support for Spectrum Mobile through inbound calls. Handles mobile activation, billing, payments, orders, account updates, service issues, and repair inquiries while navigating phone and computer systems. Requires high school education, schedule flexibility including nights, weekends, and holidays, and strong communication and problem-solving skills. Customer service, call center, software application, telecommunications, and MS Office experience are preferred.

Provides inbound phone support for cable and video customers, troubleshooting technical issues, answering billing and account questions, updating subscriber information, and resolving service concerns. The role requires navigating computer systems, learning Spectrum products and processes, and delivering friendly, timely customer experiences in a 24/7 call-center environment.

Provides inbound phone support to residential customers, troubleshooting internet and voice service issues, handling basic billing inquiries and payments, resolving problems, and delivering a positive customer experience. The role requires on-site work, flexible scheduling including nights, weekends, and holidays, and effective use of customer service and technical support tools.

Provides inbound customer support for Spectrum Mobile services, resolving activation, billing, payment, account, order, rate, and subscriber issues. Maintains customer accounts using phone and computer systems, explains mobile products and processes, and delivers efficient customer experiences. Requires flexibility for nights, weekends, and holidays in a 24/7 call-center environment.

Provides inbound phone support for cable and video customers, troubleshooting technical issues, resolving billing and account questions, updating subscriber information, and delivering friendly customer service. The role requires navigating computer systems, learning TV products and billing processes, multitasking in a fast-paced call-center environment, and working evenings, weekends, holidays, and varied schedules.

Provides inbound phone support to residential customers, troubleshoots internet and voice service issues, handles basic billing inquiries and payments, and resolves problems while delivering professional customer service. The role operates in a 24/7 call center environment with varied schedules, including nights, weekends, and holidays.

Provides inbound phone support to residential customers, troubleshooting internet and voice issues, handling basic billing inquiries and payments, and resolving service problems. The role requires active listening, multitasking, professionalism, and the ability to work varied second-shift schedules, including weekends and holidays. Representatives use customer service and technical support skills to explain Spectrum services, address concerns, and deliver positive customer experiences.

Provides inbound phone support to residential customers, troubleshooting internet and voice service issues, handling basic billing inquiries and payments, and resolving problems while delivering a professional customer experience. The role requires schedule flexibility for nights, weekends, and holidays, strong communication skills, multitasking, computer proficiency, and resilience in a high-volume call center.

Provides bilingual English/Spanish customer support for cable and video services through inbound calls. Responsibilities include troubleshooting technical issues, answering billing and account questions, updating customer information, resolving subscriber concerns, navigating computer systems, and delivering a positive customer experience. The role requires flexible availability for nights, weekends, and holidays in a 24/7 call-center environment.

Provides technical support for StrataJazz healthcare software, troubleshooting moderately complex issues, analyzing SQL queries, managing cases, documenting customer interactions, delivering training, and escalating complex problems. The role also develops preventive solutions, maintains knowledge-base content, protects PHI under HIPAA, collaborates cross-functionally, and guides junior support staff.

Provides technical support to financial customers using Lien Perfect software through phone, email, chat, and online cases. Responsibilities include troubleshooting, documenting and resolving inquiries, reviewing knowledge-base content, performing release testing, collaborating with development and product teams, learning new technologies, and mentoring junior colleagues. The role is hybrid, may require occasional overtime and weekends, and is based at one of several CSC offices.

Respond to customer inquiries, troubleshoot platform and integration issues, resolve bugs, provide user training, and improve product adoption. Collaborate with implementation, customer success, product, and engineering teams to escalate issues and identify support trends. Manage ticketing and knowledge infrastructure while contributing to future support-team hiring and onboarding.

Provides level 2 desktop and service desk support for hardware, software, mobile devices, printers, scanners, barcode readers, and Windows 11 systems. Resolves and documents tickets, performs device installations and imaging, creates knowledge base articles, troubleshoots manufacturing and distribution technology, escalates issues when needed, and coordinates with managed service teams and vendors.

Provides Level 2 desktop and service desk support for hardware, software, mobile devices, Windows 11 systems, printers, scanners, and barcode readers. Resolves and documents tickets, performs device installations and imaging, creates knowledge base articles, triages and escalates issues, and collaborates with managed service teams and vendors. Supports manufacturing and distribution technology while delivering customer-focused assistance to onsite and remote users.

Provide technical support for the SciSure SaaS platform through Zendesk, troubleshoot and investigate product issues, assist with migrations and configurations, escalate complex incidents to engineering, and communicate resolutions to customers. Maintain product documentation, monitor recurring issues and feedback, support Developer Hub users, and advocate for improvements to customer experience and support processes.

Provides frontline technical support for aircraft in-flight connectivity systems. Diagnoses faults using system logs, performance metrics, manuals, wiring diagrams, and schematics; manages maintenance discrepancies in ServiceNow; provides compliant repair guidance and technical training; supports airline personnel; applies AI to streamline diagnostics and predict recurring faults; and collaborates with engineering teams to improve fleet reliability and efficiency.

Leads Robin’s Technical Support team, including specialists and a Support Operations Manager. Responsibilities include coaching staff, managing KPIs and ticket queues in Jira, resolving escalated customer issues, improving support processes and documentation, identifying issue trends, partnering with Engineering and Product on root-cause fixes, and adopting AI-assisted support tools.

Provides multi-channel technical support to HCSS customers, acts as a liaison with internal teams, learns HCSS products, documents customer interactions, and delivers high-quality service. The role requires customer service experience, strong problem-solving and communication skills, adaptability, organization, initiative, and the ability to explain technical solutions clearly. Spanish fluency is preferred.

Leads a global Technical Support team serving Adyen merchants. Responsibilities include coaching and developing support engineers, handling technical escalations, establishing processes, defining objectives and key results, tracking performance, aligning global support practices, and presenting outcomes to senior leadership. The role collaborates with Operations, Engineering, Product, Account Management, and Sales while providing high-quality support for Adyen’s platform and APIs.

Own and resolve customer technical support cases across FloQast’s accounting platform and integrations. Troubleshoot software issues, perform backend configurations, data transformations, migrations, and account-data updates. Use logs, session replay, developer tools, and internal systems to diagnose problems across L1–L3 cases. Build product expertise, document solutions, collaborate cross-functionally, support special projects, and contribute to product feedback and knowledge-base content.