Top Support Engineer Jobs

The Support & Implementation Engineer will implement solutions, troubleshoot customer issues, ensure technical documentation accuracy, and collaborate with engineering teams.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

Seeking a Senior Full Stack Engineer for a support-focused role. Responsibilities include diagnosing issues, improving system reliability, and collaborating with engineering teams.

The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.

The Technical Support Engineer will handle customer support tasks from ticket to resolution, write code for bug fixes, engage in sales discussions, and create documentation. They are responsible for customer health and debugging, working collaboratively with customers and engineers.

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

The Technical Support Engineer 2 diagnoses and resolves complex software and infrastructure issues across Windows, Linux, and virtual platforms while supporting enterprise customers and maintaining system efficacy in a managed services environment.

The role involves extending and maintaining internal applications and client portal, focusing on feature development, integrations, data pipelines, and UI enhancements using a modern tech stack.

Provide on-campus and remote technical support for university hardware, OSs and software; troubleshoot networks, authentication, A/V and instructional technology; manage tickets, document solutions, train users, and mentor student employees.