Top Senior IT Jobs

Lead IT operations across infrastructure, desktop support, networks, endpoint and identity services; drive security controls, vulnerability reduction, incident response, and IT projects; support manufacturing/plant-floor systems; manage vendors, audits, and remediation activities; periodically travel to plant sites.

Provide escalated IT support and VIP support for Korean-speaking executives, run on-call rotations, handle complex incidents, produce KPI reports from Zendesk, manage ticket analysis and escalation processes, coordinate cross-functional teams, deploy/maintain security tools, and perform Windows/Mac/Linux endpoint management and troubleshooting.

Serve as the primary IT partner for North America stakeholders to deliver and continuously improve end-user technology services. Lead local IT projects, manage vendors and ServiceNow-based support, provide training and documentation, coordinate with infrastructure, security, procurement, and workplace technology teams, and support hardware/software lifecycle, budgeting, inventory planning, and occasional after-hours and onsite deployments.

Lead coordination and technical design for Personal Computing Technology across the Americas. Ensure PCT devices and client software comply with SOPs, FDA and SOX; support end-user informatics readiness; resolve incidents within SLAs; document requirements and technical designs; assist projects, risk assessment, and disaster recovery testing; liaise with global IT teams and third-party vendors.

Manage IT operations and infrastructure including Hyper-V/SCVMM, Windows Server administration, Microsoft clustering, Active Directory and Office 365/Azure AD. Administer VMware virtualization (vSphere/ESX/vCenter) and Cisco UCS, support networking services (TCP/IP, DNS, DHCP), Remote Desktop Services, and storage/backup systems (SAN, iSCSI, RAID, EMC).

Provide on-site and remote end-user IT support for desktops, laptops, mobile devices and audiovisual systems; manage endpoints and deployments, troubleshoot complex issues, maintain service relationships with departments, support projects/moves, escalate Help Desk issues, create documentation, and mentor/lead small teams (senior role).

Lead delivery of end-user technology services; support PCs, laptops, conferencing, mobile and voice systems; troubleshoot and remediate complex issues; automate operational tasks with scripting; manage incidents and root cause analysis; run technology projects, vendor coordination, training, documentation, and provide rotational on-call and travel support.

Manage and maintain IT infrastructure for the data team: deploy reliable systems, ensure data/network security and backups, design policies and procedures, audit systems, identify and fix issues, control IT assets and budget, and implement cost-effective strategic solutions.

Lead and own end-to-end IT operations, including onboarding/offboarding, device provisioning, Tier 2 support, service desk management, endpoint security (CrowdStrike, Kandji/IRU), and Okta identity management. Improve runbooks, mentor the IT team, collaborate with Security and Engineering, and ensure operational excellence and compliance across a global workforce with regular NYC presence.

Provide high-touch, white-glove onsite and remote IT support to C-Suite and their teams. Ensure technology readiness for meetings and events, troubleshoot devices, collaboration and conferencing systems, and networking. Partner with engineering, workplace services, and vendors; manage onboarding/offboarding, audits, and documentation. Support rollouts, participate in on-call rotation, and travel up to 10% for other offices and events.

Lead and oversee company-wide IT operations including servers, networks, security, helpdesk, data storage and disaster recovery. Develop and enforce IT policies, manage budgets and purchasing, mitigate security vulnerabilities, ensure compliance (NIST CSF, NERC CIP), and provide leadership and stakeholder communication.

Provide IT support across the agency: maintain computers and servers, troubleshoot issues, enforce security and HIPAA/42 CFR compliance, assist staff training, liaise with vendors, and track IT issues.

Provide white-glove IT support to C-suite and senior leaders, troubleshooting hardware/software, mobile devices, AV and conferencing, provisioning devices, supporting executive travel and high-visibility meetings, and coordinating with infrastructure, network, and security teams while maintaining confidentiality.

Supervise a team of 2-3 IT analysts to deliver site IT infrastructure and end-user support. Ensure uptime for workstations, printers, servers, and networking; manage incident response, ticket resolution, dashboards, asset/vulnerability tracking, and after-hours escalation while driving continuous improvement and compliance with IT standards.

Remote IT Manager responsible for analyzing, upgrading, and administering IT systems (networks, servers, email, backups), evaluating vendors and technologies, managing projects, tracking inventory, training staff, and providing technical support to improve operational efficiency.

Provide first/second-line IT support across Apple and Microsoft stacks, own a specialist area, troubleshoot hardware/software/cloud issues, create documentation, mentor and develop junior staff, manage stakeholder communication, identify process improvements and savings, and perform routine systems administration tasks.

Lead IT operations including network, server, and device maintenance; manage help desk and phone systems; ensure security, backups, and data governance; coordinate with global IT for SAP implementation, upgrades, audits, budgets, and staff coaching.

Provide onsite and remote IT support, troubleshoot hardware/software/network issues, maintain servers and local infrastructure, coordinate with global teams and vendors, lead technology implementations, support hardware projects, maintain asset inventory and documentation, train users, and drive continuous IT process improvements.

Lead day-to-day IT support and onboarding/offboarding for a technical workforce. Own helpdesk operations, SLA adherence, device provisioning, MDM and access control, security baseline enforcement, troubleshooting across macOS/Windows/Ubuntu, and build self-service knowledge and automated workflows to scale IT operations.

Provide on-site and remote Level 1–2 IT support in San Francisco, handling laptop builds, imaging, hardware/software troubleshooting, onboarding/offboarding, asset management, ticketing, incident escalation, and collaboration with engineering teams to maintain security compliance and service-level targets.

Build and own IT infrastructure for a defense-adjacent company: administer Microsoft GCC High, Azure AD/Intune, networking, security/compliance (CMMC/NIST), provide end-user support, manage vendors, and document policies/runbooks across multi-site facilities.

Lead and manage Level 1-3 Service Desk analysts supporting external clients, oversee daily operations, escalations, SLAs, and reporting. Improve service management, automation, and first-call resolution; partner with Engineering and Incident/Problem/Change Management to resolve production issues. Provide hands-on technical leadership across Splunk, Datadog, MuleSoft, SQL, and ServiceNow while managing client communications and operational metrics.

Provide onsite and remote frontline technical support for desktops, laptops, mobile devices, printers, and meeting-room A/V. Troubleshoot hardware/software issues, manage incidents via ITSM tools, support onboarding/offboarding and equipment deployments, maintain asset inventory, coordinate vendor repairs, and follow security and change-management procedures.

Provide hands-on in-person and remote IT support for executive leadership and global staff, manage office IT infrastructure (network, firewalls, VPN, Wi‑Fi, Zoom Rooms, A/V), administer MDM (JAMF, Intune) and endpoint security, support Google Workspace/Slack/Zoom, maintain assets, documentation, onboarding/offboarding, and participate in infrastructure projects.

Provide Level 3 implementation and support for enterprise server infrastructure, virtualization, cloud services, monitoring, and security tools. Lead projects (migrations, deployments, POCs), automate provisioning and maintenance, support Office 365/Azure tenants, troubleshoot ERP and CAD license servers, collaborate with service desk, networking, and security teams, and document system processes.