IT Manager

Posted Yesterday
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Alexandria, VA, USA
In-Office
75K-110K Annually
Senior level
Healthtech • Professional Services • Social Impact
The Role
Leads technology operations for a nonprofit, overseeing infrastructure, helpdesk escalation, cybersecurity, AI modernization, websites, integrations, databases, vendors, budgets, and technology strategy. The role advises leadership, manages service providers and contracts, supports reporting and analytics, and improves staff technology literacy. Candidates need 5–7 years of progressive IT experience, management experience, cybersecurity and AI implementation expertise, budget and vendor management skills, and familiarity with CRM and database systems.
Summary Generated by Built In

Are you an IT professional looking for a career with a team of awesome colleagues, adaptive mindset and being a partner in prevention?   Look no further!  We are looking for a talented and driven IT Manager to lead our technology operations and champion AI-driven modernization.   Bring us your passion for this high-impact and growth-oriented role.  

 

✅ Four weeks of vacation

✅ Unlimited sick leave

✅ 15+ Paid Holidays a year

✅ 401(k) retirement plan with 5% match

✅ Excellent medical benefits

✅ Supportive team culture with opportunities for growth

✅ Monthly Birthday and Anniversary celebrations

Position Summary

We are a nonprofit association of approximately 35 employees seeking a talented and driven IT Manager to lead our technology operations. This is a high-impact, growth-oriented role for a seasoned IT professional who is ready to take full ownership of our technology environment, champion AI-driven modernization, and serve as a strategic partner to organizational leadership.

Position Details

Reports To: Vice President, Finance and IT

Employment Type: Full-Time, Exempt

Work Arrangement: On Site

Salary Range: $75,000 - $110,000 annually, commensurate with experience

Key Responsibilities

Infrastructure & Operations

  • Ensure system uptime, security, and performance across all platforms and end-user devices
  • Serve as the primary escalation point for internal helpdesk and technical support needs

 

Cybersecurity

  • Develop, implement, and maintain cybersecurity policies, procedures, and controls
  • Monitor for threats and vulnerabilities; lead incident response as needed
  • Ensure compliance with data privacy and security best practices relevant to nonprofit operations

 

AI & Digital Innovation

  • Lead the organization's AI initiatives, identifying and implementing tools that improve operational efficiency
  • Evaluate emerging technologies and provide strategic recommendations to leadership
  • Champion digital transformation efforts and build staff technology literacy

 

Website & Digital Tools

  • Ensure that the company's website and digital tools are secure, highly available, optimized for performance, and seamlessly integrated with other core business systems
  • Manage integrations between CRM, AMS, LMS, and other member-facing platforms

 

Data & Database Management

  • Manage organizational databases and ensure data integrity, accessibility, and security
  • Support reporting and analytics needs across departments

 

Vendor & Contract Management

  • Manage relationships with outsourced MSP and other technology service providers, consultants, and vendors.
  • Negotiate and oversee software licenses, SLAs, and IT-related contracts

 

Budget Management

  • Develop, manage, and report on the annual IT budget
  • Identify cost-saving opportunities without compromising capability or security
  • Build business cases for technology investments and present to leadership

 

Stakeholder Engagement

  • Collaborate closely with staff across all departments to understand technology needs and deliver effective solutions
  • Communicate technical concepts clearly to non-technical audiences
  • Serve as a trusted advisor to senior leadership on technology strategy

Qualifications

Required

  • 5–7 years of progressive IT experience, with at least 2 years in a leadership or management capacity
  • Experience leading or managing AI adoption and implementation initiatives
  • Proven track record in cybersecurity planning and implementation
  • Experience managing IT budgets and vendor relationships
  • Familiarity with CRM and database management systems
  • Strong project management skills; experience with tools such as Asana, Monday.com, or similar
  • Excellent interpersonal and communication skills with a collaborative, service-oriented mindset

 

Preferred

  • Experience working in a nonprofit, association, or mission-driven organization
  • Familiarity with Association Management Software netForum (AMS) and Learning Management Systems Docebo (LMS)
  • Relevant certifications (e.g., CompTIA Security+, Microsoft Certified, PMP, or similar)

 

Why Join Us

  • Be a key leader in a collaborative, mission-driven organization
  • Take ownership of meaningful technology projects with real organizational impact
  • Competitive salary and hybrid work flexibility
  • Opportunity to shape the organization's technology strategy from the ground up

 

        We are an equal opportunity employer committed to diversity, equity, and inclusion.

 



Skills Required

  • 5–7 years of progressive IT experience
  • At least 2 years in a leadership or management capacity
  • Experience leading or managing AI adoption and implementation initiatives
  • Proven track record in cybersecurity planning and implementation
  • Experience managing IT budgets and vendor relationships
  • Familiarity with CRM and database management systems
  • Strong project management skills, including experience with Asana, Monday.com, or similar tools
  • Excellent interpersonal and communication skills with a collaborative, service-oriented mindset
  • Experience working in a nonprofit, association, or mission-driven organization
  • Familiarity with netForum Association Management Software and Docebo Learning Management System
  • Relevant certifications such as CompTIA Security+, Microsoft Certified, PMP, or similar
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The Company
HQ: Alexandria, VA
150 Employees
Year Founded: 1992

What We Do

CADCA (Community Anti-Drug Coalitions of America), founded in 1992 following a recommendation from the President's Drug Advisory Council, is a nonprofit substance use prevention organization. It equips more than 7,000 community coalitions across the U.S. and over 28 countries with training, advocacy, and support to build safe, healthy, and drug-free communities, uniting schools, law enforcement, youth, parents, healthcare, and other sectors in prevention efforts.

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