Top Senior IT Jobs

Manages IT support and compliance for GxP manufacturing, laboratory, and technical operations systems. Oversees system administration, incidents, access management, change control, validation, patching, backup and recovery, vendor coordination, documentation, audits, deviations, and CAPA activities. Partners with IT, Quality, Manufacturing, QC, Validation, Automation, Facilities, Cybersecurity, and external providers to maintain reliable, secure, compliant, and audit-ready computerized systems.

Manages enterprise applications and IT systems, leads engineers and support staff, oversees projects, coordinates cross-functional requirements, and ensures system reliability. Responsibilities include disaster recovery, redundancy planning, preventive maintenance, performance monitoring, system development, policy implementation, and reporting IT status and enhancement recommendations to leadership.

Administer and support IT systems in an automotive manufacturing environment, including MES and ERP administration, network and device monitoring, firewalls and cybersecurity systems. Manage Microsoft Active Directory, Cisco infrastructure, and VMware virtualization. Ensure reliable system operations and collaborate across teams to support production environments.

Senior on-site IT support lead for Boston HQ owning endpoint, network, and conferencing infrastructure. Troubleshoot macOS/Windows endpoints via MDM, manage VPN and mobile devices, run onboarding/offboarding, partner with vendors on office build-out, enforce CUI/TAA compliance controls, and document processes while mentoring junior staff.

Provides Tier 1 technical support for hardware, software, account access, network connectivity, peripherals, and remote-access issues. Responds to users, manages tickets, documents resolutions, updates knowledge-base content, escalates complex problems, and mentors less experienced technicians. Maintains IT asset records, follows security procedures, reports incidents, and communicates clearly with nontechnical users. The role is onsite in Annapolis Junction, operates Monday through Friday from 6 a.m. to 2 p.m., and may require holiday work.

Supervise daily IT operations across agency locations, including helpdesk service delivery, infrastructure monitoring, endpoint management, asset inventory, vendor coordination, documentation, reporting, and operational projects. Lead and develop technical staff, manage escalations, monitor service levels, coordinate resources, identify risks, and improve IT processes. Support enterprise Microsoft technologies, networking, servers, wireless systems, VPN, backups, and cybersecurity best practices.

Provides senior operational support for core applications and approximately 6,000 daily automations across Symitar, OpCon, UiPath, and Axway. Leads incident triage, root-cause analysis, monitoring, release coordination, application onboarding, vendor escalations, disaster recovery, and operational improvement. Mentors Level I and II staff, supports ITIL processes, manages operational initiatives, and participates in 24x7 on-call coverage.

Provides on-site Level 1 and Level 2 IT support across Connecticut sites. Troubleshoots hardware, software, network, wireless, peripheral, and connectivity issues; manages tickets and Active Directory accounts; installs operating systems and applications; deploys hardware; supports Microsoft 365 and mobile devices; assists with IT projects and infrastructure improvements; and delivers customer-focused end-user assistance and training.

Owns IT infrastructure and operations for a growing medical device company, including enterprise networks, firewalls, wireless systems, servers, cloud infrastructure, endpoint security, and identity platforms. Leads security tooling, incident remediation, software license management, IT policies, SOX ITGC testing, audit support, and vendor relationships. The role also provides technical leadership, develops IT operations staff, and may assume oversight of helpdesk functions as the organization scales.

Manage the dealership’s CDK Drive dealer management system, including administration, access controls, troubleshooting, updates, and employee training. Lead the application IT help desk, coordinate vendors and corporate IT, and maintain workplace hardware and network peripherals. Build, maintain, and distribute customized operational reports using CDK and third-party applications while ensuring data accuracy and integrity for executive and department leadership.

Provide hands-on IT help desk support through troubleshooting, walk-up Genius Bar assistance, and ticket resolution. Manage employee hardware lifecycles, including setup, configuration, deployment, maintenance, and inventory. Resolve network connectivity issues and support conference room technologies, Zoom services, printers, software licenses, and IT assets. Deliver high-touch customer service while maintaining reliable digital employee experiences.

Owns Amperity’s IT systems, integrations, automation, identity lifecycle, SaaS administration, data-platform governance, AI-tool deployment, macOS fleet, MDM, monitoring, backups, and recovery. The role partners with Security, Engineering, People, HR, and GRC teams; manages access, vendors, licenses, documentation, and escalated employee support while improving operational efficiency through automation.

Leads global Level 2 and Level 3 enterprise application support across distributed teams and vendors. Oversees ITIL incident, problem, change, and request management; application availability, performance, lifecycle, SLAs, major incidents, and service improvements. Partners with business, cybersecurity, quality, infrastructure, and application teams to ensure operational readiness, compliance with FDA, GxP, SOX, and IT controls, vendor performance, auditability, and continuous improvement across regulated enterprise systems.

Manages an IT team supporting Central Engineering applications, CAD systems, document management, workstations, networks, and infrastructure. Oversees application development, implementation, troubleshooting, maintenance, documentation, training, vendor coordination, budgets, and technical standards. Serves as liaison with enterprise technology and security teams, manages staff performance and resources, and supports emergency response activities. The role also evaluates technology improvements, streamlines workflows, and coordinates hardware and software procurement.

Own the IT problem management process, lead root cause analysis, coordinate technical and business stakeholders, and implement preventive actions to reduce recurring incidents. Analyze incident and problem trends, maintain the Known Error Database, create reports and dashboards, and monitor remediation effectiveness. The role requires ITIL knowledge, ServiceNow proficiency, strong analytical and communication skills, federal contracting experience, U.S. citizenship, and an active Top Secret clearance.

Supports and administers Windows systems and virtual environments in classified DoD and intelligence settings. Responsibilities include cybersecurity monitoring, risk management, vulnerability assessments, compliance inspections, configuration and patch management, system health monitoring, troubleshooting, hardware and software upgrades, COMSEC account management, inventory management, and Tier 1 and 2 user support.

Oversee and manage the credit union’s technology infrastructure, including software, hardware, and network systems. Administer IT systems, support compliance with industry standards, manage vendors, prepare reports, address security needs, and contribute to digital transformation and operational efficiency. The role requires flexibility to work remotely, in a hybrid setting, and on-site when necessary.

Provides advanced onsite and remote end-user IT support across endpoint devices, operating systems, networking, Microsoft 365, collaboration platforms, and enterprise services. Troubleshoots complex issues, supports executives and business-critical teams, manages multiple support channels, performs root cause analysis, documents resolutions, and coordinates escalations. The role also improves ITIL-based processes, supports endpoint lifecycle management, contributes to technology projects, and mentors junior support staff.

Own end-to-end IT support and administration across identity, collaboration, AI, endpoint, and email platforms. Build AI-assisted triage, self-service, and agentic workflows; manage Claude Enterprise and MCP connectors; administer Jamf and Intune fleets; support onboarding and offboarding automation; oversee access reviews, MFA, phishing reports, and basic incident triage. The role requires strong judgment about automation versus human support, cross-functional ownership, and clear, personal communication.

Provides onsite IT support for Phoenix staff, troubleshooting Great Plains and other business applications, managing user accounts and access, deploying and maintaining technology assets, supporting office infrastructure, assisting with technology projects, training users, and coordinating with vendors. Requires strong hardware, software, networking, identity management, documentation, communication, and prioritization skills, plus seven years of IT support experience.

Leads firm-wide IT strategy, governance, budgeting, vendor management, security, business continuity, and project delivery. Supervises IT, data analytics, and software development teams; oversees Power BI and Snowflake initiatives, internal applications, technology vendors, and Azure DevOps projects. Advises executive leadership on technology risks, AI, automation, architecture, and spend while developing managers and ensuring reliable support for legal operations.

Own internal IT operations, including employee support, onboarding and offboarding, endpoint and SaaS administration, identity and access management, hardware inventory, office networking, AV, physical-security technology, and vendor relationships. Maintain baseline security controls and support SOC 2 compliance. Identify repetitive work and build automations using AI, APIs, scripts, integrations, and lightweight tools. Serve as the onsite technology owner for the Bolingbrook office and warehouse.

Provides onsite and remote IT support across macOS and Windows environments. Responsibilities include deploying and managing devices, troubleshooting hardware, software, networks, and SaaS applications, maintaining collaboration systems and campus infrastructure, administering MDM platforms, supporting security best practices, managing assets and purchasing, and creating technical documentation. The role also assists with network deployments and IT planning for production, creative, and corporate teams.

Leads end-user technology services, supporting workstations, mobile devices, video conferencing, voice systems, and collaboration tools. Troubleshoots complex technical issues, manages incidents and root-cause analysis, automates operational tasks with scripting, creates documentation and training, coordinates vendors and technology projects, and supports hardware lifecycle activities. Provides rotational 24x7 on-call coverage and domestic and international deployment support.

Provides desktop and network technical support for military intelligence operations. Installs, troubleshoots, services, and repairs computers, network equipment, telecommunications equipment, and related software. Diagnoses hardware, software, and connectivity issues; maintains network diagrams, circuit records, and trouble logs; trains users; recommends hardware and software purchases; and performs basic PC, PBX, and network software programming.