Top Senior IT Jobs

Provides first-tier technical support for hardware, software, Windows 11, Microsoft 365, and Azure Virtual Desktop environments. Handles help desk tickets, troubleshooting, software patching, asset inventory, user training, executive meeting support, documentation, and issue escalation. Delivers customer-focused support to remote, field, international, and corporate users while maintaining records and providing 24/7 availability for critical system issues.

Provides on-site technical support for attorneys and staff, covering computers, phones, peripherals, infrastructure, conferencing, mobile devices, printers, networking, and audiovisual equipment. Handles escalated incidents, documents tickets in ServiceNow, responds to outages, supports projects and events, coaches junior technicians, manages vendors, and leads specialty support initiatives. Requires strong troubleshooting, communication, documentation, customer service, and independent problem-solving skills, along with the ability to travel between offices and move equipment.

Leads IT operations supporting employees, offices, engineering, and manufacturing sites. Responsibilities include managing IT staff, service levels, on-call coverage, collaboration systems, conference room AV, service desk automation, onboarding and offboarding, device lifecycle, budgets, vendors, and cybersecurity coordination. The role also reports operational trends and supports production environments requiring reliable coverage across shifts.

Provides advanced end-user, service desk, classroom technology, audiovisual, endpoint, and IT asset support for a university. Serves as the primary escalation point for complex technical issues, leads technology deployments and upgrades, manages asset records, coordinates vendors, tests new technologies, develops documentation, and mentors support staff. The role requires regular in-person campus attendance with occasional evening and weekend support.

Provides advanced end-user, service desk, classroom technology, audiovisual, endpoint, and IT asset support across a university. Serves as the escalation point for complex issues, coordinates deployments and hardware refreshes, maintains asset and service records, supports endpoint management platforms, manages vendors, develops technical documentation, and mentors support staff and student employees. Requires regular on-campus attendance with occasional evening or weekend support.

Administer and support enterprise COTS applications, with primary responsibility for Maximo/MAS. Configure integrations, security, workflows, patches, upgrades, reporting, databases, and application environments. Troubleshoot across application and infrastructure layers, coordinate vendor fixes, manage releases and documentation, and provide user training. The role requires independent production support, occasional off-hours incident response, and collaboration with internal and vendor teams.

Leads onsite IT operations across multiple casino, hospitality, retail, lottery, and fuel properties. Manages the IT team, service delivery, incident response, ITSM processes, vendor coordination, technology deployments, documentation, and operational improvements. Provides escalation leadership for business-critical systems, supports infrastructure and applications, and partners with property and corporate stakeholders to maintain reliable technology services in a 24-hour environment.

Provides frontline IT help desk support for internal users through phone, email, chat, and in-person channels. Troubleshoots hardware, software, networks, servers, accounts, and peripherals; performs new-hire setups, maintenance, upgrades, documentation, asset management, and user training. Escalates complex issues, supports infrastructure security and reliability, and collaborates with IT and cross-functional teams. The role is primarily onsite in Perrysburg, Ohio, with occasional evening and weekend work.

Provides hands-on onsite desktop and endpoint support across office and factory environments. Responsibilities include break/fix troubleshooting, device deployments, escalations, ticket management, incident response, root-cause analysis, documentation, and issue prevention. Supports laptops, rugged factory devices, printers, handheld scanners, and conference room A/V equipment while using ITSM tools, SCCM, IT Shop, and Nexthink. Requires strong Windows troubleshooting and basic networking diagnostics.

Supports systems and processes critical to business operations. Works with application personnel to understand requirements, troubleshoot application issues, and install system upgrades and patches, with or without vendor assistance.

Leads technology strategy and IT operations for a Tribal organization, overseeing cybersecurity, infrastructure, applications, disaster recovery, vendor management, budgeting, and IT staff development. Partners with executive and program leadership to establish priorities, manage technology risk, present plans and budgets to Tribal Council, and ensure secure, reliable, sustainable services. Healthcare IT leadership experience is important, with Tribal government knowledge highly valued.

Oversee IT infrastructure across stores, offices, and cloud environments. Manage systems and network administration, telecom, hardware and software deployments, backups, disaster recovery, data loss prevention, point-of-sale technology, payment terminals, reporting, and service providers. Support requirements gathering, software updates, critical issue escalation, and internal resource distribution while leading technology projects and partnering with executives and business departments.

Leads the IT Operations team and oversees infrastructure availability, monitoring, patching, backups, incident and change management. Collaborates with Information Security on vulnerabilities and compliance, leads technology projects, manages vendors, and drives process improvements. Requires advanced Microsoft and Linux administration experience, Microsoft 365 and Azure AD Sync knowledge, networking and storage expertise, and strong leadership and project management skills.

Leads end-user IT support and service delivery across corporate and field environments. Responsibilities include managing ITIL processes, service catalogs, SLAs, support models, escalations, Microsoft 365, endpoints, enterprise applications, identity and access, device lifecycles, automation, service metrics, IT projects, and continuous improvement. The role also mentors junior staff and collaborates with stakeholders, vendors, and cross-functional teams.

Leads the organization’s information technology function as Senior Vice President, overseeing IT strategy, operations, systems, infrastructure, and technology leadership.

Provides Tier 2 IT support for computer systems, peripherals, mobile devices, IP phones, and specialized equipment. Resolves helpdesk issues, installs and repairs hardware and software, maintains account and inventory records, trains users, supports remote access, escalates complex problems, and recommends system improvements. The role requires hands-on, in-office support, strong customer service, and occasional after-hours or weekend helpdesk coverage.

Provide hands-on IT support for a distributed workforce, managing endpoint devices, identity and access, SaaS platforms, onboarding and offboarding. Troubleshoot complex macOS, iOS, authentication, connectivity, browser, and application issues; administer MDM, Okta, Google Workspace, Slack, and Zoom. Build automations, maintain inventories and access reviews, improve workflows, document runbooks, and coordinate technical changes across IT, Security, People, and business teams.

Provides Tier 2 enterprise IT support for Windows devices, Microsoft Active Directory, Office applications, and peripherals. Resolves escalated incidents, manages onboarding and offboarding access, supports VIP users, assists with deployments and patching, documents resolutions, and coordinates with infrastructure teams. The role also identifies recurring issues and recommends process improvements. Requires at least five years of enterprise support experience, strong troubleshooting skills, and familiarity with ticketing, remote support, scripting, mobility management, and ITIL practices.

Leads the organization’s IT strategy, infrastructure, cybersecurity, cloud services, enterprise applications, end-user computing, and support operations. Manages IT staff, budgets, vendors, technology projects, AI governance, disaster recovery, business continuity, compliance, and service delivery. Oversees Microsoft technologies, network and systems reliability, security monitoring, incident response, technology audits, and staff training while advising executive leadership and aligning technology investments with organizational objectives.

Provides onsite IT support for Windows workstations, laptops, applications, hardware, telephony, and Wi-Fi devices. Responsibilities include imaging, deployment, patching, troubleshooting, repairs, ticket resolution through Remedy, inventory management, business continuity testing, training-room setup, vendor coordination, and end-user coaching. The role also supports compliance, Active Directory administration, and service-level adherence.

Provides customer-first enterprise IT support across Windows, macOS, iOS, and Android environments. Manages enterprise systems, device management tools, network foundations, Microsoft and Google productivity platforms, and directory services. Troubleshoots technical issues, resolves support requests using ITIL/ITSM practices, collaborates with IT teams, and contributes to strategic technology projects. The role is based onsite in Las Vegas three days per week and may require obtaining a state gaming license.

Provides on-site technical support to students, faculty, and staff across walk-in, phone, email, virtual, and desk-side channels. Responsibilities include configuring and troubleshooting hardware and software, administering endpoint management tools, managing technology lending services, documenting solutions, training users and student employees, supporting Scantron and survey operations, and using ServiceNow for IT service management. Occasional after-hours, weekend, holiday, and emergency support may be required.

Manage and maintain company-wide IT systems, including Microsoft 365, Azure, Intune, servers, PCs, networks, mobile devices, and telecommunications. Provide end-user technical support, monitor infrastructure performance, respond to outages, evaluate hardware and software, and process account setup and termination requests. The role requires strong communication, adaptability, independent judgment, and experience managing Windows-based servers and clients across a geographically distributed organization.

Provides senior Tier 2 and Tier 3 deskside and remote IT support in Windows and Apple environments. Troubleshoots hardware, software, mobile devices, VPN, Active Directory, Office 365, Google Workspace, conferencing systems, and related technologies. Performs imaging, deployments, repairs, asset management, lifecycle refreshes, ITSM documentation, and VIP support. Escalates complex issues, supports junior engineers, assists with projects, and meets service-level commitments.

Provides advanced technical support to users across the United States and Canada through ServiceNow, live chat, email, and deskside assistance. Troubleshoots Windows and macOS endpoints, Microsoft 365, applications, peripherals, printers, mobile devices, connectivity, and access issues. Supports endpoint and mobile device management, hardware deployment, onboarding, office technology, asset lifecycle activities, documentation, escalations, and service improvements. Participates in an after-hours and weekend on-call rotation and supports the Houston office onsite.