Top Senior IT Jobs

Lead design, deployment, and maintenance of enterprise IT systems and data center operations. Provide expert technical support, security incident response, patching, backup/recovery, inventory and access management, and documentation. Collaborate cross-functionally, mentor junior staff, and improve onboarding/offboarding and operational processes to ensure infrastructure reliability and security.

Provide on-site and remote technical support for corporate and distributed users, troubleshoot hardware/software/network issues, act as escalation for junior staff, manage ticket queues, and contribute to IT projects and process improvements.

Administer and support Microsoft 365, Entra ID, Intune, Purview and related cloud tools; troubleshoot hardware, software, network and endpoint issues; support business applications; maintain backup/disaster recovery; partner on security, compliance, and infrastructure projects; mentor junior staff and document procedures for a distributed, multi-office workforce.

Lead and manage the Network Operations Center to ensure availability and reliability of infrastructure and business services. Oversee monitoring, incident response, change and problem management, on-call rotations, dashboards, vendor relationships, and continuous improvement through automation and process maturity. Coordinate cross-functional teams during major incidents, perform root-cause analysis, maintain disaster recovery readiness, support audits, and manage staffing, budgets, and team development.

Provide end-user IT support across hardware, software, networking, and accounts (primarily macOS), manage onboarding/offboarding and access workflows, maintain documentation and runbooks, troubleshoot devices and AV/conference systems, participate in on-call rotation, and automate operational tasks using scripting and tools to improve scale and reliability.

Administer, support, and maintain core financial applications and infrastructure (ATM, debit card, online banking). Provide Tier 2 support, manage user access, perform system processing, deploy patches/updates, document configurations, assist testing, and collaborate with business units and project teams to improve operational efficiency.

Lead and scale IT infrastructure across office and industrial sites. Own onboarding, asset management, network reliability, endpoint management, SaaS and identity administration, vendor coordination, and support for machine-connected environments to ensure operational uptime and scalable IT workflows.

Provide advanced Tier I–III technical support and operations for mission-critical digital broadcast systems (ingest, editing, playout, archiving). Troubleshoot hardware, software, network, AD, Microsoft 365, and broadcast applications; manage tickets in Ivanti; perform system administration, software validation, and user training; ensure 24/7 broadcast continuity and document incidents, procedures, and system improvements.

Lead IT operations, infrastructure, cybersecurity, business systems, and technical support. Align IT strategy with business goals, manage staff and vendors, oversee cloud and on-prem systems, ensure security and compliance, run projects and vendor contracts, and manage IT budget, backup, and disaster recovery.

Build and lead DESRI's internal IT function: define IT strategy and governance, manage infrastructure and enterprise applications (Microsoft 365, HRIS), lead cybersecurity and compliance, oversee vendor and budget management, establish service delivery and Help Desk, and scale a global IT team to support distributed operations and remote employees.

Lead planning, design, installation, and support of IT systems for a counter-UAS program. Manage end-user support, maintenance, product evaluation, and IT best practices. Oversee teams, deliver progress reports, and ensure mission-ready, secure IT operations in a cleared DoD environment.

Lead and manage IT support teams and ticketing, serve as primary IT contact for executives and departments, monitor systems, develop support policies, coordinate on-call/after-hours support, manage IT procurement and projects, and drive service excellence to ensure business continuity.

Lead a global IT support team, drive AI-first ITSM transformation (ServiceNow->Atomicwork), own ITSM processes and SLA governance, partner on JML/identity automation with Platform Engineering, manage vendors, run cross-functional programs, develop regional specialists, and participate in on-call escalations. Position requires East Coast timezone alignment and ~25% international travel.

Provide senior-level IT operations support: resolve hardware/software/networking and access issues, own IT platforms and tooling, support IT asset management, build automation and runbooks, document knowledge in Confluence, and mentor/coordinate with first-line support to reduce recurring incidents.

Serve as senior escalation for complex enterprise IT incidents, troubleshoot Windows/macOS and SaaS issues, drive automation and AI tooling, collaborate with Engineering/Product/Customer Success to surface recurring issues and implement platform improvements, mentor junior analysts, and participate in on-call rotations.

Lead and maintain Windows and VMware datacenter infrastructures, drive upgrades and migrations, implement automation and monitoring, manage projects and cross-functional teams, mentor staff, ensure 24/7 availability, compliance, and continuous improvement.

Lead day-to-day IT operations for multi-site manufacturing environments, managing service desk, asset and identity lifecycle, ITSM processes, network fundamentals, ERP/application support, intake/prioritization, project rollouts, and local cybersecurity enforcement while coordinating with Group IT and business leaders to ensure uptime, predictable delivery, and continuous improvement.

Lead IT operations, teams, and vendor relationships; own service delivery, incident/change management, network and endpoint security, DR/BC planning, and full lifecycle IT project delivery. Act as business partner to translate firm needs into IT initiatives, enforce compliance and SLAs, and drive modernization and continuous improvement.

Lead a decentralized Asia Pacific IT support team, ensure IT/OT support and infrastructure performance across multiple countries, manage vendors and budgets, enforce security and compliance, liaise with corporate IT and regional stakeholders, and deliver scalable IT services for ~400 users with regional growth.

Lead and transform executive IT support and event services delivering 24/7 high-touch support for senior executives and IT for executive events. Manage global teams, drive SLAs, incident management, event planning and AV readiness, implement operational rhythms, and identify automation/innovation to improve proactive, seamless executive experiences.

Provide high-touch, real-time IT support to C-level executives: manage and troubleshoot iOS devices and Windows 11 systems, maintain MDM configurations, support collaboration apps (Outlook, Teams, Zoom, OneNote), collaborate with admin and IT teams, provide on-site and occasional after-hours support, and maintain confidential documentation and proactive device maintenance.

Provide application and product-development IT support for global users, lead root-cause analysis, participate in requirements, design, testing and deployment, create process and test documentation, deliver training, ensure security/compliance, and drive process improvements in PLM/PDM and supply chain tools.

Provide tier 1-2 IT support across hardware, software, SaaS apps, and remote connectivity; administer identity and access management; maintain device fleet via MDM; build automation for lifecycle workflows; support SOC 2/ISO/HIPAA evidence and access reviews; document workflows; partner with People, Security, and Engineering on cross-functional projects.

Provide remote and occasional onsite IT support for small and mid-sized clients, troubleshoot systems and networks, perform installations/configurations, collaborate with team members, manage multiple priorities, and respond to emergencies while delivering excellent customer service.

Manage and improve cloud-based SaaS IT environment, administer M365 and identity systems, operate and tune security platforms (Arctic Wolf, Zscaler, Okta, Mimecast), monitor alerts and lead incident response, oversee helpdesk (Freshservice), manage vendors, enable users through training and documentation, and apply AI and automation to streamline IT operations.