IT Operations Manager

Posted Yesterday
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Eden Prairie, MN, USA
In-Office
130K-150K Annually
Senior level
Information Technology • Software
Transforming the Modern Workplace. Innovative communication and collaboration solutions from the leader in AV.
The Role
Leads the IT Operations team and oversees infrastructure availability, monitoring, patching, backups, incident and change management. Collaborates with Information Security on vulnerabilities and compliance, leads technology projects, manages vendors, and drives process improvements. Requires advanced Microsoft and Linux administration experience, Microsoft 365 and Azure AD Sync knowledge, networking and storage expertise, and strong leadership and project management skills.
Summary Generated by Built In

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.

 What you will be doing
  • Lead and develop the IT Operations team, including project execution, employee performance, and resource management. 
  • Oversee IT infrastructure operations, monitoring, patching, backups, and system availability
  • Manage change and incident management processes to ensure service reliability and minimize downtime.
  • Collaborate with Information Security to address vulnerabilities and maintain compliance with security standards. 
  • Lead technology projects, coordinate vendor relationships, and support continuous process improvement initiatives. 
 Qualifications
  • Advanced experience with Microsoft and Linux system administration. 
  • Knowledge of Microsoft 365 Administration, Azure AD Sync, networking, infrastructure, and storage technologies. 
  • Strong leadership, project management, communication, and problem-solving skills.
  • Ability to translate technical concepts into business-friendly solutions and effectively manage multiple priorities

Why Should You Apply?

At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.

 

The benefits of ownership

At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.

Here’s a look at what we offer:

  • Healthcare, vision & dental coverage to keep you and your family well
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
  • Employer-paid life and disability insurance for added peace of mind
  • 401(k) with company match to invest in your future
  • Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
  • Tuition reimbursement and ongoing learning opportunities to support your growth
  • Employer-paid employee assistance program to care for your physical, mental, and financial health
  • Paid time off that helps you truly disconnect

 

FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.

Skills Required

  • Advanced experience with Microsoft system administration
  • Advanced experience with Linux system administration
  • Knowledge of Microsoft 365 Administration
  • Knowledge of Azure AD Sync
  • Knowledge of networking technologies
  • Knowledge of infrastructure technologies
  • Knowledge of storage technologies
  • Strong leadership skills
  • Project management skills
  • Communication skills
  • Problem-solving skills
  • Ability to translate technical concepts into business-friendly solutions
  • Ability to manage multiple priorities
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The Company
HQ: Eden Prairie, MN
Year Founded: 1974

What We Do

FORTÉ (formerly AVI Systems) is a leading provider of innovative communication and collaboration solutions and service, dedicated to transforming workplaces in corporate, education and government agencies. With a focus on innovation, scalability, and reliability, FORTÉ helps organizations create connected, productive environments where people, spaces, and technology work together effortlessly. FORTÉ empowers organizations with secure, future-ready systems that enhance every employee touchpoint.

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