Top Operations Jobs in Santa Cruz, CA

The Operations Lead manages procurement and materials planning, including forecasting, inventory management, supplier relations, and coaching the procurement team. They ensure reliable materials supply and support growth strategies.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Serve as the CRO's second-in-command to align Sales, Marketing, Customer Success, and CX. Own the revenue tech stack, data governance, forecasting, reporting, lead lifecycle, and cross-functional initiatives to drive pipeline integrity, forecasting accuracy, and scalable GTM execution.

Lead and manage global operational workflows and compliance programs (e.g., Global Fonts, Player Data Compliance). Serve as central liaison between studios and corporate teams, manage vendor proposals and contract tracking, maintain tracking systems, deprecate high-risk assets, optimize processes using modern tools, and provide project management support for software migrations, tool rollouts, and M&A integration.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

Provide high-volume administrative support to Partner Operations and Aggregation Partnerships: manage complex global calendars, stand up org structures, coordinate cross-functional communication, schedule and run meetings, arrange domestic and international travel and expenses, plan events and offsites, maintain team distribution lists and Slack channels, and partner with HR/Recruiting/Finance/Facilities to operationalize org changes.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Lead and scale a Revenue Operations organization for Babylist Media, building systems, processes, and a team to manage ad operations, inventory, pricing, forecasting, commission planning, and revenue recognition. Own ad-server transition (Koddi), deal desk, forecasting, reporting, and cross-functional documentation to maximize yield and streamline GTM operations.

Lead the Patient Group's business operations: define strategy and operational frameworks, partner with Product/Engineering/Data to set priorities and roadmaps, align cross-functional stakeholders, and hire/mentor a lean ops team to scale patient acquisition, core experience, growth, and partnerships.

Lead operational delivery and financial performance for assigned enterprise customers across North America. Own service delivery, SLAs, customer relationships, onboarding, process improvement, and team leadership to ensure contractual compliance, profitability, and exceptional customer experience.

Lead operational delivery for assigned enterprise customers across North America, ensuring SLA compliance, customer satisfaction, financial performance, and team development. Drive process improvements, onboarding, billing accuracy, and cross-functional coordination while managing risks and opportunities to improve service value.

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

The Operations Associate will conduct training for new employees, provide cross-departmental support, master internal tools, and improve workflows.

Support daily administrative tasks including organizing reports, tracking expenses, assisting in customer service, and using operational tools.

Lead operations for an accounting services firm with a focus on delivery quality, change management, and operational excellence to support growth and integration across acquisitions.

Lead and scale the Business Operations function by managing cross-functional ops teams, building processes, automations, KPIs, and systems, hiring and developing ops leaders, defining product priorities for ops experiences, and executing CEO-level strategic projects to drive company growth.

The Operations Manager shapes strategy, develops leaders, drives performance, manages risk, and partners with executives to optimize operational efficiency and achieve targets.

The Senior Operations Manager leads strategy development, manages performance evaluation, and oversees operational excellence across multiple sites, ensuring compliance and driving continuous improvement.

The Operations Manager at HALDREN is responsible for optimizing processes, leading teams, collaborating with departments, tracking activities, and conducting market research.

The Operations Manager at HALDREN will optimize processes and lead teams, develop strategies, collaborate with various departments, and improve operational efficiency.

Lead and build NetBrain's revenue operations function across Sales, Marketing, Customer Success, and Partners. Own AOP, forecasting, quota-setting, territory design, revenue analytics, and revenue tech stack. Run deal desk, pricing, compensation design, enablement, and GTM program office to accelerate seller productivity, protect retention, and provide leadership visibility for GTM decisions.

The Director, Operations Analytics will lead analytics initiatives, optimize operational efficiency, design enterprise-level analyses, and work closely with teams across the organization to provide strategic insights and ensure alignment with business goals.

Manage end-to-end R&D contract administration and business operations, including drafting templates, executing contracts, vendor setup, PO creation, invoice resolution, recordkeeping, audits, stakeholder liaison with Procurement and Compliance, and supporting operational tracking and reporting.