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Top Customer Success Jobs in Pittsburgh, PA

6 Days AgoSaved
Remote or Hybrid
Pittsburgh, PA
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Enterprise Web • Fintech • Payments • Software • Financial Services
The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.
6 Days AgoSaved
Easy Apply
Remote
Pittsburgh, PA
Easy Apply
150K-165K Annually
Senior level
150K-165K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Client Success Director manages key client relationships, ensure client satisfaction, and collaborates with teams to enhance service delivery in the healthcare sector.
Top Skills: B2B Saas
6 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
109K-147K Annually
Senior level
109K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.
Top Skills: AIAutomationGainsightSaaS
Reposted 6 Days AgoSaved
Remote
Pittsburgh, PA
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Reposted 6 Days AgoSaved
Remote
Pittsburgh, PA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted 6 Days AgoSaved
Remote
Pittsburgh, PA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
Reposted 6 Days AgoSaved
Remote or Hybrid
Pittsburgh, PA
190K-257K Annually
Senior level
190K-257K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.
Top Skills: CRMCsm Platforms
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
101K-153K Annually
Senior level
101K-153K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 6 Days AgoSaved
Remote
Pittsburgh, PA
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.
Top Skills: Crm SystemsCustomer Health ScoringData AnalyticsKpisProject Management ToolsSaaS
7 Days AgoSaved
Remote or Hybrid
Pittsburgh, PA
25K-75K Annually
Junior
25K-75K Annually
Junior
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Customer Success Coordinator serves as the main contact for customers, resolving issues, documenting interactions, and managing operations, while ensuring high-quality support.
Top Skills: SalesforceSlack
8 Days AgoSaved
Remote or Hybrid
Pittsburgh, PA
95K-120K Annually
Mid level
95K-120K Annually
Mid level
Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Success Manager at SambaSafety will build relationships with enterprise fleet customers, drive product adoption, monitor performance metrics, and collaborate with cross-functional teams to ensure customer satisfaction and success.
Top Skills: Salesforce
8 Days AgoSaved
Remote
Pittsburgh, PA
169K-179K Annually
Senior level
169K-179K Annually
Senior level
Information Technology • Software • Cybersecurity
As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.
Top Skills: Application Security ToolsThreat Detection Platforms
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Reposted 2 Days AgoSaved
Remote
Pittsburgh, PA
100K-140K Annually
Mid level
100K-140K Annually
Mid level
eCommerce • Software
The Customer Success Manager will onboard and retain customers, manage client portfolios, analyze data for insights, and drive product adoption to ensure customer success and satisfaction.
Top Skills: Customer SuccessSaaS
8 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
Lead a team of Enterprise Customer Success Managers, manage strategic accounts, execute enterprise methodologies, and drive renewals and expansion while coordinating cross-functional delivery.
Reposted 9 Days AgoSaved
Remote
Pittsburgh, PA
157K-242K Annually
Senior level
157K-242K Annually
Senior level
Security • Software • Cybersecurity • Automation
Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.
10 Days AgoSaved
Remote
Pittsburgh, PA
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.
Top Skills: CatalystJIRASalesforceSigma
11 Days AgoSaved
Easy Apply
Remote
Pittsburgh, PA
Easy Apply
117K-140K Annually
Mid level
117K-140K Annually
Mid level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.
Top Skills: B2B RelationshipsData AnalysisKpisProject Management Software
11 Days AgoSaved
Remote or Hybrid
Pittsburgh, PA
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.
Top Skills: Cloud TechnologiesCyber SecurityDomain Controllers)Information SecurityLinuxNetworkingWindows (Ad
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
89K-135K Annually
Mid level
89K-135K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills: IotSaaS
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
85K-100K Annually
Mid level
85K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills: CRMExcelMarketing AutomationPowerPointWord
12 Days AgoSaved
Remote
Pittsburgh, PA
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
Reposted 12 Days AgoSaved
Remote
Pittsburgh, PA
143K-193K Annually
Senior level
143K-193K Annually
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.
Top Skills: Api ProductsB2B SaasCrm SystemsE-Signature ApiGenerative Ai
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.
Top Skills: APIsETLLocalization ServicesRestSaaSSoa
Reposted 14 Days AgoSaved
Remote or Hybrid
Pittsburgh, PA
Mid level
Mid level
Artificial Intelligence • Productivity • Sales • Software
The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.
Top Skills: AIAPIs
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