Top Customer Success Jobs in Pittsburgh, PA

10 Days AgoSaved
Easy Apply
Remote
Pittsburgh, PA
Easy Apply
94K-158K Annually
Mid level
94K-158K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
10 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
225K-280K Annually
Senior level
225K-280K Annually
Senior level
Legal Tech • Software • Generative AI
Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.
Top Skills: AIB2B Saas
Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted 10 Days AgoSaved
Remote
Pittsburgh, PA
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
143K-230K Annually
Senior level
143K-230K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills: Ai/AutomationGainsightSaaS
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
126K-169K Annually
Senior level
126K-169K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.
Top Skills: Enterprise SaasGainsight
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
112K-150K Annually
Mid level
112K-150K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager I, Customer Success leads the Scale CSM team, enhancing customer engagement, coaching team members, and ensuring enterprise customers achieve ongoing value from Samsara's solutions.
Top Skills: Ai/AutomationCustomer Success SoftwareGainsightSalesforce
Reposted 12 Days AgoSaved
Remote or Hybrid
Pittsburgh, PA
Mid level
Mid level
Artificial Intelligence • Productivity • Sales • Software
The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.
Top Skills: AIAPIs
13 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
132K-189K Annually
Senior level
132K-189K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Director of Scaled Customer Success will lead customer success initiatives for mid-market and commercial segments, focusing on driving adoption and revenue retention through scalable strategies and team management.
Top Skills: Ai-Driven WorkflowsCRMCustomer Success PlatformsMarketing Automation
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
13 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will manage client relationships, ensure campaign success, and support account growth in programmatic advertising.
Top Skills: DspsExcelMS OfficePowerPointProgrammatic Advertising
13 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.
Top Skills: SaaS
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Reposted 13 Days AgoSaved
Easy Apply
Remote
Pittsburgh, PA
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.
Top Skills: Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsSource Code Management
9 Days AgoSaved
In-Office or Remote
Pittsburgh, PA
Mid level
Mid level
HR Tech • Information Technology • Software
As a Customer Success Manager, you will build relationships with clients to help them achieve business objectives and drive account growth, collaborating with internal teams for best customer experience.
Top Skills: Account ManagementB2B SaasCustomer SuccessHr
15 Days AgoSaved
Easy Apply
Remote
Pittsburgh, PA
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.
Top Skills: Adobe AnalyticsAmazonDv360Ga4MmmPropensity ModelingSa360SocialTtd
Reposted 15 Days AgoSaved
Easy Apply
Remote
Pittsburgh, PA
Easy Apply
85K-144K Annually
Mid level
85K-144K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills: AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
Reposted 17 Days AgoSaved
Easy Apply
Remote
Pittsburgh, PA
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills: Adobe Experience PlatformCloudData ScienceProgrammatic Media
Reposted 19 Days AgoSaved
Remote
Pittsburgh, PA
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
Reposted 21 Days AgoSaved
In-Office or Remote
Pittsburgh, PA
119K-238K Annually
Senior level
119K-238K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
17 Days AgoSaved
Remote
Pittsburgh, PA
152K-217K Annually
Senior level
152K-217K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.
Top Skills: Customer SuccessEnterprise SaasHealthtech
4 Days AgoSaved
In-Office
Pittsburgh, PA
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Healthtech
The Digital Pathology Commercial Customer Success Manager drives customer success and revenue growth by ensuring sustained value from digital pathology solutions, overseeing adoption, retention, and expansion efforts in healthcare environments.
Top Skills: Ai-Enabled Diagnostic PlatformsDigital PathologyHealthcare It
4 Days AgoSaved
In-Office
Pittsburgh, PA
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Healthtech • Other • Software • Biotech
As a Digital Pathology Commercial Customer Success Manager, you'll drive commercial growth by ensuring customer satisfaction and utilizing digital pathology solutions, collaborating with internal teams to enhance service and support customer success plans.
Top Skills: Ai-Enabled Diagnostic PlatformsDigital PathologyHealthcare ItImage Management
4 Days AgoSaved
In-Office
Pittsburgh, PA
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Biotech
The role focuses on driving customer success and long-term growth in digital pathology, managing relationships, and ensuring adoption and utilization of solutions.
Top Skills: Ai-Enabled Diagnostic PlatformsDigital PathologyHealthcare ItImage Management
Reposted 17 Days AgoSaved
Remote
Pittsburgh, PA
129K-210K Annually
Senior level
129K-210K Annually
Senior level
Information Technology • Software
Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.
Top Skills: Customer SuccessData AnalysisDevOpsProject Management
Reposted 23 Days AgoSaved
Remote
Pittsburgh, PA
20-25 Annually
Junior
20-25 Annually
Junior
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills: Google Merchant CenterGoogle ShoppingGoogle Suites
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