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Top Customer Success Jobs in Pittsburgh, PA
Cloud • Edtech • Information Technology • Software
The Senior Customer Success Manager will oversee customer accounts, ensure successful onboarding, adoption, and renewal, while building strong relationships and collaborating with internal teams to achieve customer objectives.
Top Skills:
GainsightSalesforce
Software • App development
The Manager of Customer Success will lead a team of customer success managers, drive performance goals, implement strategies for customer retention and expansion, and collaborate cross-functionally to enhance customer experience.
Top Skills:
SaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills:
Enterprise SaasIot Data
Healthtech • Pet
The Head of Customer Success manages a team to support key manufacturer partners, strategizes initiatives, conducts account reviews, and fosters team development to enhance commercial relationships.
Top Skills:
ExcelPowerPointWord
Enterprise Web • Fintech • Marketing Tech • Software
Lead Customer Success Operations to drive efficiency, manage teams, deliver insights, and collaborate cross-functionally for improved customer outcomes.
Top Skills:
ChurnzeroExcelGainsightGongLinkedin Sales NavigatorSalesforceZoominfo
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Senior Customer Success Manager, you will manage enterprise accounts, drive customer satisfaction, lead contract renewals, and facilitate product adoption through strategic partnerships and insights.
Top Skills:
CRMSalesforce
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Digital Customer Success Manager, you will drive customer adoption through digital strategies and scalable programs, and create customer-facing content.
Top Skills:
Customer EngagementData AnalysisDigital Content CreationEmail CampaignsSaaSSelf-Service Resources
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will manage enterprise accounts, ensure customer value, drive renewals, and enhance adoption of Grammarly's tools in educational institutions.
Top Skills:
AICRMLarge Language ModelsSalesforce
Healthtech • Social Impact • Software
As a Specialist I, Client Success, you will engage clients, assist with appointments, document interactions, and collaborate with internal teams to enhance client experience.
Top Skills:
Intercom
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Engineer provides technical consultancy, guidance, and support to customers during the post-sales process, focusing on product adoption and business outcomes.
Top Skills:
Agile PlanningCdCiDevsecopsGitlabSoftware Development Tools
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager builds and maintains relationships with financial institution clients, ensuring their needs are met, managing contract renewals, and providing training and support.
Top Skills:
Banking Software
Productivity • Software • App development • Automation
The Director of Customer Success will lead strategic account management, ensuring client satisfaction, retention, and expansion while managing a team of Customer Success Managers.
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Security • Software • Cybersecurity • Automation
The Customer Success Manager will support SafeBase customers, ensuring successful onboarding, product usage, and fostering customer relationships for renewals and growth.
Top Skills:
Chili PiperCrm SystemsNotionSlack
Big Data • Transportation • Analytics • Big Data Analytics
The intern will shadow team members, learn about customer success, support implementation of products, and assist with client onboarding and troubleshooting.
Top Skills:
APIsCloud TechnologiesJupyter NotebooksMobile DevelopmentMobilityPostmanSdksTelemetry
Cloud • Edtech • Information Technology • Software
The SVP of Global Customer Success will develop and drive a strategy to enhance customer experience, retention, and revenue growth while leading a high-performing team and collaborating across departments.
Top Skills:
AIData AnalyticsTechnology
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills:
ExcelPower BISalesforce
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager will oversee post-sale client relationships, collaborate with internal teams, monitor customer health, and advocate for customer needs while driving adoption and growth across the client portfolio.
Top Skills:
CRMGainsightSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer satisfaction and value realization through effective coaching and strategy implementation while cultivating a strong team culture.
Top Skills:
Enterprise SaasGainsight
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Manager, Client Success leads a team managing relationships with pharmaceutical and agency clients, ensuring satisfaction, contract renewals, and upsell opportunities.
Top Skills:
JIRASalesforceTaskray
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.
Top Skills:
BoxCloud TechnologiesConfluenceJIRASQL
Artificial Intelligence • Cloud • Mobile • Security • Software
The Customer Success Support Specialist is responsible for assisting SMB customers with support issues, managing onboarding, and collaborating with teams to enhance the customer experience through effective communication and problem-solving skills.
Top Skills:
Google SuiteSalesforceZendesk
Cloud • Enterprise Web • Marketing Tech • Software
The Key Accounts Customer Success Manager ensures major Enterprise customers maximize value from the platform, drives adoption, retention, and satisfaction through effective relationship management and proactive outreach.
Top Skills:
Customer SuccessDigital MarketingSaaS
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Customer Success Manager will drive product adoption for Coda, build relationships with clients, lead account reviews, and manage customer feedback to ensure account success and retention.
Top Skills:
CRMExcel
Enterprise Web • HR Tech • Information Technology • Software
Lead and develop a team of Customer Success Managers to drive customer retention and expansion opportunities, using data to optimize systems and improve the customer experience.
Top Skills:
CatalystChurnzeroGainsightHubspotSalesforce
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will manage relationships with enterprise customers, aiding in their success and optimizing their use of the FourKites platform while identifying upsell opportunities.
Top Skills:
AIDigital TransformationSaaSSupply Chain
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