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Top Customer Success Jobs in Pittsburgh, PA

Reposted YesterdaySaved
Remote or Hybrid
Pittsburgh, PA
144K-160K Annually
Senior level
144K-160K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The Senior Customer Success Manager will oversee customer accounts, ensure successful onboarding, adoption, and renewal, while building strong relationships and collaborating with internal teams to achieve customer objectives.
Top Skills: GainsightSalesforce
YesterdaySaved
Remote
Pittsburgh, PA
125K-213K Annually
Senior level
125K-213K Annually
Senior level
Software • App development
The Manager of Customer Success will lead a team of customer success managers, drive performance goals, implement strategies for customer retention and expansion, and collaborate cross-functionally to enhance customer experience.
Top Skills: SaaS
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills: Enterprise SaasIot Data
2 Days AgoSaved
Remote
Pittsburgh, PA
160K-280K Annually
Expert/Leader
160K-280K Annually
Expert/Leader
Healthtech • Pet
The Head of Customer Success manages a team to support key manufacturer partners, strategizes initiatives, conducts account reviews, and fosters team development to enhance commercial relationships.
Top Skills: ExcelPowerPointWord
2 Days AgoSaved
Remote
Pittsburgh, PA
125K-147K
Senior level
125K-147K
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
Lead Customer Success Operations to drive efficiency, manage teams, deliver insights, and collaborate cross-functionally for improved customer outcomes.
Top Skills: ChurnzeroExcelGainsightGongLinkedin Sales NavigatorSalesforceZoominfo
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
141K-206K
Senior level
141K-206K
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Senior Customer Success Manager, you will manage enterprise accounts, drive customer satisfaction, lead contract renewals, and facilitate product adoption through strategic partnerships and insights.
Top Skills: CRMSalesforce
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
119K-157K
Mid level
119K-157K
Mid level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Digital Customer Success Manager, you will drive customer adoption through digital strategies and scalable programs, and create customer-facing content.
Top Skills: Customer EngagementData AnalysisDigital Content CreationEmail CampaignsSaaSSelf-Service Resources
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
141K-185K
Senior level
141K-185K
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will manage enterprise accounts, ensure customer value, drive renewals, and enhance adoption of Grammarly's tools in educational institutions.
Top Skills: AICRMLarge Language ModelsSalesforce
3 Days AgoSaved
Remote or Hybrid
Pittsburgh, PA
22-23
Junior
22-23
Junior
Healthtech • Social Impact • Software
As a Specialist I, Client Success, you will engage clients, assist with appointments, document interactions, and collaborate with internal teams to enhance client experience.
Top Skills: Intercom
Reposted 3 Days AgoSaved
Easy Apply
Remote
Pittsburgh, PA
Easy Apply
62K-133K Annually
Junior
62K-133K Annually
Junior
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Engineer provides technical consultancy, guidance, and support to customers during the post-sales process, focusing on product adoption and business outcomes.
Top Skills: Agile PlanningCdCiDevsecopsGitlabSoftware Development Tools
Reposted 3 Days AgoSaved
Remote or Hybrid
Pittsburgh, PA
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager builds and maintains relationships with financial institution clients, ensuring their needs are met, managing contract renewals, and providing training and support.
Top Skills: Banking Software
Reposted 3 Days AgoSaved
In-Office or Remote
Pittsburgh, PA
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Productivity • Software • App development • Automation
The Director of Customer Success will lead strategic account management, ensuring client satisfaction, retention, and expansion while managing a team of Customer Success Managers.
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Reposted 3 Days AgoSaved
Easy Apply
Remote
Pittsburgh, PA
Easy Apply
78K-120K
Senior level
78K-120K
Senior level
Security • Software • Cybersecurity • Automation
The Customer Success Manager will support SafeBase customers, ensuring successful onboarding, product usage, and fostering customer relationships for renewals and growth.
Top Skills: Chili PiperCrm SystemsNotionSlack
4 Days AgoSaved
Remote
Pittsburgh, PA
20-42
Internship
20-42
Internship
Big Data • Transportation • Analytics • Big Data Analytics
The intern will shadow team members, learn about customer success, support implementation of products, and assist with client onboarding and troubleshooting.
Top Skills: APIsCloud TechnologiesJupyter NotebooksMobile DevelopmentMobilityPostmanSdksTelemetry
4 Days AgoSaved
Remote or Hybrid
Pittsburgh, PA
360K-450K
Expert/Leader
360K-450K
Expert/Leader
Cloud • Edtech • Information Technology • Software
The SVP of Global Customer Success will develop and drive a strategy to enhance customer experience, retention, and revenue growth while leading a high-performing team and collaborating across departments.
Top Skills: AIData AnalyticsTechnology
Reposted 4 Days AgoSaved
Remote or Hybrid
Pittsburgh, PA
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills: ExcelPower BISalesforce
Reposted 4 Days AgoSaved
Remote or Hybrid
Pittsburgh, PA
Senior level
Senior level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager will oversee post-sale client relationships, collaborate with internal teams, monitor customer health, and advocate for customer needs while driving adoption and growth across the client portfolio.
Top Skills: CRMGainsightSalesforce
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
109K-147K Annually
Mid level
109K-147K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer satisfaction and value realization through effective coaching and strategy implementation while cultivating a strong team culture.
Top Skills: Enterprise SaasGainsight
Reposted 5 Days AgoSaved
Remote or Hybrid
Pittsburgh, PA
102K-216K Annually
Senior level
102K-216K Annually
Senior level
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Manager, Client Success leads a team managing relationships with pharmaceutical and agency clients, ensuring satisfaction, contract renewals, and upsell opportunities.
Top Skills: JIRASalesforceTaskray
Reposted 7 Days AgoSaved
Remote
Pittsburgh, PA
70K-112K Annually
Junior
70K-112K Annually
Junior
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.
Top Skills: BoxCloud TechnologiesConfluenceJIRASQL
Reposted 6 Days AgoSaved
Remote or Hybrid
Pittsburgh, PA
45K-55K Annually
Entry level
45K-55K Annually
Entry level
Artificial Intelligence • Cloud • Mobile • Security • Software
The Customer Success Support Specialist is responsible for assisting SMB customers with support issues, managing onboarding, and collaborating with teams to enhance the customer experience through effective communication and problem-solving skills.
Top Skills: Google SuiteSalesforceZendesk
Reposted YesterdaySaved
Remote
Pittsburgh, PA
85K-110K Annually
Mid level
85K-110K Annually
Mid level
Cloud • Enterprise Web • Marketing Tech • Software
The Key Accounts Customer Success Manager ensures major Enterprise customers maximize value from the platform, drives adoption, retention, and satisfaction through effective relationship management and proactive outreach.
Top Skills: Customer SuccessDigital MarketingSaaS
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
119K-185K
Senior level
119K-185K
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Customer Success Manager will drive product adoption for Coda, build relationships with clients, lead account reviews, and manage customer feedback to ensure account success and retention.
Top Skills: CRMExcel
Reposted 7 Days AgoSaved
Easy Apply
Remote
Pittsburgh, PA
Easy Apply
200K-280K
Senior level
200K-280K
Senior level
Enterprise Web • HR Tech • Information Technology • Software
Lead and develop a team of Customer Success Managers to drive customer retention and expansion opportunities, using data to optimize systems and improve the customer experience.
Top Skills: CatalystChurnzeroGainsightHubspotSalesforce
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Pittsburgh, PA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will manage relationships with enterprise customers, aiding in their success and optimizing their use of the FourKites platform while identifying upsell opportunities.
Top Skills: AIDigital TransformationSaaSSupply Chain
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