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Top Customer Success Jobs in Pittsburgh, PA
Software • App development
The Manager of Customer Success will lead a team of customer success managers, drive performance goals, implement strategies for customer retention and expansion, and collaborate cross-functionally to enhance customer experience.
Top Skills:
SaaS
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
The Customer Success Manager will drive client success by managing onboarding, optimizing software use, and fostering strategic partnerships in marketing technology.
Top Skills:
AIMarketing TechnologySaaSSeo
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Manager will manage client relationships in the Pharma sector, ensuring satisfaction, driving revenue growth, and optimizing campaign success.
Top Skills:
AsanaJIRASalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality initiatives, implement data monitoring systems, and enhance customer interactions by collaborating with various teams and leveraging business intelligence tools.
Top Skills:
ExcelGoogle SheetsLarge Language ModelsTableau
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer satisfaction and value realization through effective coaching and strategy implementation while cultivating a strong team culture.
Top Skills:
Enterprise SaasGainsight
Artificial Intelligence • Cloud • Mobile • Security • Software
The Customer Success Support Specialist is responsible for assisting SMB customers with support issues, managing onboarding, and collaborating with teams to enhance the customer experience through effective communication and problem-solving skills.
Top Skills:
Google SuiteSalesforceZendesk
Healthtech • Pet
The Head of Customer Success manages a team to support key manufacturer partners, strategizes initiatives, conducts account reviews, and fosters team development to enhance commercial relationships.
Top Skills:
ExcelPowerPointWord
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Customer Success Manager II in Payroll will engage with customers, ensure satisfaction, mitigate churn, and support payroll operations through strategic partnerships and problem-solving during the customer journey.
Top Skills:
Google SuiteMS OfficePayroll ProductsPos SoftwareSalesforce CRMSlack
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Operations Associate supports Customer Success by enhancing processes, managing data integrity, and collaborating across teams to improve outcomes.
Top Skills:
AsanaGainsightExcelSalesforceSmartsheetTableau
Security • Software • Cybersecurity • Automation
The Customer Success Manager will onboard customers, enhance product usage, address challenges, and lead renewal discussions, ensuring customer satisfaction and adoption.
Top Skills:
Chili PiperCr ApplicationsSlack
Security • Software • Cybersecurity • Automation
Lead strategic relationships with enterprise customers, guiding them through compliance frameworks and ensuring measurable success. Drive outcomes by developing plans, tracking KPIs, and promoting customer growth.
Top Skills:
CatalystJIRASalesforceSigma
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Security • Software • Cybersecurity • Automation
The Customer Success Manager will foster relationships with enterprise customers, ensuring their success with SafeBase, driving renewals, and facilitating product training and support.
Top Skills:
Chili PiperCrm SystemsNotionSlack
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Support customer success initiatives by creating and implementing documents, collaborating with teams, and providing exceptional customer service while ensuring accuracy with XBRL tagging.
Top Skills:
ExcelGoogle DocsWdeskWordXbrl
Cloud • Security • Software • Cybersecurity • Automation
Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.
Top Skills:
Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.
Top Skills:
BoxCloud TechnologiesConfluenceJIRASQL
Sales • Software • Automation
As a Customer Success Manager, you will help drive customer retention and growth by engaging with new clients, providing onboarding, and offering expert consultations. You'll work closely with startup customers to optimize their use of the Close platform, fostering relationships and facilitating communication across multiple channels.
Top Skills:
Crm SoftwareHelpdesk SoftwareVideo Conferencing ToolsZoom
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager builds and maintains relationships with financial institution clients, ensuring their needs are met, managing contract renewals, and providing training and support.
Top Skills:
Banking Software
Healthtech • Social Impact • Software
As a Specialist I, Client Success, you will engage clients, assist with appointments, document interactions, and collaborate with internal teams to enhance client experience.
Top Skills:
Intercom
Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Success Representative supports customers through inquiries, training, and exceptional service delivery, aiming to maximize product value and resolve issues effectively.
Top Skills:
Salesforce
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills:
ExcelPower BISalesforce
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills:
MS OfficeSalesforce
Artificial Intelligence • Marketing Tech • Real Estate
The Client Success Manager ensures excellent client relationships, providing training, support, and proactive service to enhance client retention and success with the MaverickRE system.
Top Skills:
Client Management SystemsCrm Software
Information Technology • Security • Software • Cybersecurity
As a Client Success Intern, you will support onboarding sessions, assist with educational guide development, and engage with cybersecurity teams for client protection.
Cloud • Security • Software • Cybersecurity • Automation
Manage customer relationships and drive value from GitLab solutions, measuring performance metrics and ensuring customer satisfaction through strategic advice and engagement.
Top Skills:
Ai-Powered Devsecops PlatformContinuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
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