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Top Tech Support Jobs in Pittsburgh, PA

10 Hours Ago
Pittsburgh, PA
Remote
15,100 Employees
Mid level
15,100 Employees
Mid level
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Federal Contracts Administrator II (FCA II) role involves providing mid-level administrative support for Federal and Systems Integrator contracts. Responsibilities include managing contract compliance, assisting senior contract administrators, processing amendments, coordinating payments, and ensuring accurate deliverable requirements. The role requires knowledge of various contractual agreements and federal regulations, as well as the ability to manage contract-related communications and tools effectively.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+44 More
Yesterday
Pittsburgh, PA
Remote
1,500 Employees
Junior
1,500 Employees
Junior
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Support Representative at BigCommerce, you will provide bilingual (French and English) technical support to merchants, troubleshoot issues, educate customers about platform features, and enhance customer satisfaction. You will engage in phone, email, and chat communications while striving for first contact resolution and assisting with billing and account inquiries.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+60 More
4 Days Ago
Pittsburgh, PA
Remote
3,300 Employees
60K-99K Annually
Junior
3,300 Employees
60K-99K Annually
Junior
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
The Asset Liability Management Consultant II will assist banks and credit unions by conducting validations and internal audits related to ALM and liquidity risk, formulating recommendations, and collaborating with clients to ensure regulatory compliance. The role demands strong analytical skills, effective communication, and the ability to analyze complex financial data while preparing detailed reports and presentations.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+57 More

Featured Jobs

4 Days Ago
Pittsburgh, PA
Remote
2,050 Employees
Mid level
2,050 Employees
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As an Intermediate Support Engineer, you will provide technical support to US Federal agencies and collaborate with various teams to enhance GitLab’s features and documentation. You will troubleshoot customer issues, contribute to the source code, and improve support processes.
Top Benefits:
401-K
401-K Matching
Company Equity
+45 More
4 Days Ago
Pittsburgh, PA
Remote
4,500 Employees
Junior
4,500 Employees
Junior
Fintech • Mobile • Software • Financial Services
The Encompass Administrator is responsible for configuring and customizing the Loan Origination System, managing user access, maintaining business rules, and performing system analysis and testing. They work closely with various teams to ensure data integrity and compliance, and manage vendor integrations with Encompass.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+46 More
5 Days Ago
Pittsburgh, PA
Remote
400 Employees
Senior level
400 Employees
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
The Senior Support Engineer I provides advanced technical assistance to resolve customer issues and escalated cases. This role involves diagnosing technical issues, delivering detailed solutions, escalating software bugs, and communicating with customers and stakeholders regarding technical matters.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+48 More
6 Days Ago
Pittsburgh, PA
Remote
420 Employees
100K-105K Annually
Mid level
420 Employees
100K-105K Annually
Mid level
Cloud • Security • Software • Cybersecurity
As a Senior Technical Support Engineer, you will provide mentorship to the support team, resolve complex customer issues, collaborate with product management, and improve processes. You'll educate customers, assist in troubleshooting, and maintain documentation while contributing to team training.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+41 More
7 Days Ago
Pittsburgh, PA
Remote
75 Employees
Mid level
75 Employees
Mid level
Artificial Intelligence • Software • Database
The Technical Support Engineer will respond to customer inquiries, troubleshoot technical issues, create code examples, document solutions, and mentor the support team. Collaboration with engineering and customer success teams is essential to maintain high levels of customer satisfaction.
Top Benefits:
401-K
401-K Matching
Company Equity
+35 More
7 Days Ago
Pittsburgh, PA
Remote
22,000 Employees
98K-165K Annually
Junior
22,000 Employees
98K-165K Annually
Junior
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support by offering technical assistance to customers and partners, managing support cases, conducting fault isolation, and collaborating with engineering teams. They also create configurations, troubleshoot issues, and help develop process automation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
8 Days Ago
Pittsburgh, PA
Remote
65 Employees
Junior
65 Employees
Junior
Healthtech • Pet
The Technical Support Associate at Vetcove aids veterinary professionals by resolving complex support inquiries related to software and data issues on their platform. Responsibilities include troubleshooting, recreating bugs, liaising with users, documenting problems, and collaborating with engineering teams to enhance user experience.
Top Benefits:
401-K Matching
Company Equity
Dental Insurance
+16 More
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