Top Tech Jobs & Startup Jobs in Phoenix, AZ

As an Underwriter at Hometap, you will play a critical role in the home equity investment process by assessing applications and properties, making recommendations, and collaborating with cross-functional teams.

Ensure customer contacts are addressed, questions are answered, and quality standards are met for each interaction. Responsible for conducting inbound and outbound calls, chats, and emails to provide a positive customer service experience. Stay informed on product updates and department processes to continuously improve. Document all customer interactions and escalate urgent situations to appropriate resources.

The Clinical Quality Auditor ensures that quality review processes for care management programs are executed effectively. This role involves auditing patient files, care plans, and interactions to maintain compliance with internal and external standards. The auditor supports continuous improvement by providing quality improvement strategies and coaching to clinical and non-clinical staff.