Top Customer Success Jobs in Philadelphia, PA

The Customer Success Manager will bridge client needs with technology, ensuring clients utilize the platform effectively while maintaining strong relationships and providing insights to enhance services and products.

The Senior Customer Success Manager will manage a portfolio of customers, ensuring their success with Ping's solutions and acting as a trusted advisor. Responsibilities include analyzing customer data, advocating for customer needs, managing incidents, and collaborating with cross-functional teams.

The role seeks experienced Customer Success Managers in EdTech or SaaS, managing 200-400 accounts, focusing on scalable workflows and customer engagement.

Securly seeks Customer Success Managers experienced in supporting large K-12 school districts, focusing on post-sale relationships, product adoption, and strategic planning. This role is part of a remote talent community for future opportunities, emphasizing collaboration and student wellness.

The Client Success Manager ensures client satisfaction and retention, advocates for clients, monitors performance, and identifies growth opportunities through strategic engagement.

The Customer Success Manager is the main contact for clients, ensuring they maximize their use of Amadeus products, achieving retention and revenue goals through relationship management and strategic collaboration with internal teams.

As a Customer Success Manager, you'll manage enterprise client relationships, implement tailored success plans, and drive account growth in a consultative manner.

Manage and enhance customer relationships, support product adoption, resolve issues, gather feedback, and promote account growth through upselling and cross-selling.

The Customer Success Manager will manage customer relationships in healthcare, ensuring product adoption, tracking metrics, and identifying growth opportunities.

Lead AI-powered transformation for Fortune 50 CPG customers, managing onboarding, adoption, retention, and strategic partnerships while driving measurable business outcomes.

The Director of Customer Success- Enterprise will lead high-value client relationships, manage enterprise accounts, drive customer outcomes, and oversee a team of Enterprise CSMs.

Manage customer relationships from adoption to renewal, focusing on product utilization and driving business value through data communication and business reviews.

Manage a portfolio of SMB and Mid-Market customers, creating scalable programs for customer success, leveraging Salesforce and AI to drive adoption, retention, and growth.

Guide a portfolio of clients towards success in data observability by building partnerships, driving product adoption, and managing account health.

Manage key accounts throughout their lifecycle, ensuring customer satisfaction, retention, and growth through strategic relationships and account management.

The Director of Customer Success will drive NRR and lead a team to ensure customer growth through expansions and renewals, while building scalable processes and fostering cross-functional partnerships.

The Technical Customer Success Manager will engage with clients to ensure satisfaction and success with the Grip platform, managing relationships, service issues, and feedback for product development.

The Principal Customer Success Manager oversees customer relationships, advocates for their needs, analyzes data trends, and engages with stakeholders to ensure successful implementation and utilization of Ping solutions.

Lead design and management of customer success programs for strategic enterprise accounts, ensuring maximum value from solutions while driving growth and customer satisfaction.

The Customer Success Engineer role involves providing Tier 1 and Tier 2 technical support, troubleshooting issues, maintaining records, and supporting customer success initiatives.

Lead a team of Customer Success Managers and Engineers, overseeing customer outcomes in the federal segment, and ensuring adoption and retention of the RegScale platform.

The Client Success Manager will lead strategic account management, deliver insights, enhance client relationships, and drive project success in the Food Away from Home industry.

As a Strategic Customer Success Manager, you will build relationships with Enterprise customers, manage retention and renewal rates, and help increase business through upselling and adoption of Pushpay products.

Manage and grow a high-volume hybrid customer portfolio to ensure satisfaction, adoption, retention, and expansion through customer engagement initiatives and operational strategies.

As a Customer Success Manager, you'll maintain relationships with merchants, optimize processing fees, drive renewals, conduct QBRs, and leverage AI tools to enhance customer outcomes.