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Top Customer Success Jobs in Philadelphia, PA

10 Days AgoSaved
Remote
Philadelphia, PA
35K-175K Annually
Senior level
35K-175K Annually
Senior level
Software
As an Enterprise Customer Success Manager, you will manage high-value customer relationships, drive product adoption, develop success strategies, and collaborate with cross-functional teams to enhance customer experiences and outcomes.
Top Skills: AIB2B Saas
10 Days AgoSaved
Remote
Philadelphia, PA
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Artificial Intelligence • Machine Learning • Software
The Sr Customer Success Manager enhances client relationships, drives growth via analytics, and mentors junior staff on best practices. Requires 5+ years in client services and industry knowledge.
Top Skills: LookerPower BISalesforce
10 Days AgoSaved
In-Office or Remote
Philadelphia, PA
Senior level
Senior level
Healthtech • Information Technology • Telehealth
The Customer Success Manager will ensure clients derive value from athenahealth products by building relationships, managing accounts, and providing analytical support focusing on revenue cycle management improvement.
Top Skills: AthenahealthCernerEpicGainsightSalesforce
Reposted 10 Days AgoSaved
Remote
Philadelphia, PA
60K-70K
Mid level
60K-70K
Mid level
Software
As a Customer Success Manager, you will manage key accounts, drive product adoption, ensure customer satisfaction, and identify upselling opportunities. You will also collaborate with the Customer Experience team and document customer interactions in CRM.
Top Skills: CRMSalesforce
10 Days AgoSaved
Remote
Philadelphia, PA
55K-65K Annually
Mid level
55K-65K Annually
Mid level
AdTech • Agency • Marketing Tech • Professional Services
The Client Success Manager will build client relationships, develop marketing strategies, analyze performance data, and drive client revenue growth through effective communication and collaboration.
Top Skills: Google AdsGoogle Analytics 4Google Local Service AdsMicrosoft AdsMS Office
10 Days AgoSaved
Remote or Hybrid
Philadelphia, PA
103K-138K Annually
Senior level
103K-138K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage long-term success for ServiceTitan's largest clients by fostering partnerships, enhancing product adoption, providing training, analyzing user data, and ensuring customer satisfaction.
10 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Productivity • Software
The Digital Customer Success Manager will guide customers through onboarding, drive product adoption, manage accounts, and develop scalable resources for customer education.
Top Skills: HubspotLoomNotionSaaSSlackZoom
Reposted 14 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Computer Vision • Mobile • Productivity • Software
As a Customer Success Manager, you will guide customers on using GoSpotCheck platform, providing training, support, and building relationships to improve customer satisfaction and drive adoption.
Top Skills: AIDeep LearningExcelGospotcheckSQL
10 Days AgoSaved
Remote
Philadelphia, PA
60K-70K
Junior
60K-70K
Junior
Payments • Software • Transportation
The Customer Success Manager drives engagement with ~700 SMB clients through strategic outreach, data analysis, and cross-functional collaboration to improve retention and customer satisfaction.
Top Skills: GainsightExcelMicrosoft PowerpointMicrosoft WordPlanhatSalesforce
10 Days AgoSaved
Remote
Philadelphia, PA
107K-153K
Senior level
107K-153K
Senior level
Fintech • Real Estate • PropTech
The Customer Success Manager is responsible for maximizing value for lender customers, managing relationships, driving renewals, upsells, and ensuring alignment with Snapdocs' solutions to meet digital closing goals.
Top Skills: Google SuiteSisense
10 Days AgoSaved
Remote
Philadelphia, PA
32-32
Junior
32-32
Junior
Security • Software
The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.
Top Skills: AWS
Reposted 14 Days AgoSaved
Remote
Philadelphia, PA
140K-160K
Mid level
140K-160K
Mid level
Artificial Intelligence
The Customer Success Manager builds relationships, ensures customer satisfaction, manages account risks, and drives user engagement for a video communication platform.
Top Skills: B2B Saas
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Reposted 10 Days AgoSaved
In-Office or Remote
Philadelphia, PA
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Software
As a Senior Customer Success Manager, you will manage customer success initiatives, advise on procurement best practices, and drive customer engagement and satisfaction.
Top Skills: ClmCoupa)Erp (NetsuiteGrcHris (Workday)JIRAServicenow Workflow Management Tools
Reposted 10 Days AgoSaved
In-Office or Remote
Philadelphia, PA
Senior level
Senior level
Software
Manage a growing customer base, advise on procurement best practices, ensure customer satisfaction, and collaborate with stakeholders to drive success.
Top Skills: B2B SaasClmCoupaErpGrcHrisJIRANetSuiteServicenowWorkday
Reposted 10 Days AgoSaved
In-Office or Remote
Philadelphia, PA
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Software
Manage enterprise customer accounts, drive procurement success, and ensure product adoption while maintaining customer satisfaction and collaboration across teams.
Top Skills: ClmCoupa)Erp (NetsuiteGrcHris (Workday)JIRAServicenow
Reposted 10 Days AgoSaved
Remote
Philadelphia, PA
160K-190K
Senior level
160K-190K
Senior level
Healthtech
The Client Success Executive manages client relationships, oversees project implementation, and ensures quality deliverables while driving client outcomes and engagement strategies.
Top Skills: HubspotJIRAExcelMicrosoft PowerpointMicrosoft Word
Reposted 10 Days AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
Marketing Tech • Design
Manage a portfolio of Enterprise customers, helping them optimize Superside's services while driving revenue and efficiency through strategic partnerships.
Top Skills: GainsightPlanhatSalesforce
Reposted 10 Days AgoSaved
Remote
Philadelphia, PA
150K-225K Annually
Senior level
150K-225K Annually
Senior level
Artificial Intelligence • Software
Drive adoption, retention, and expansion across strategic customer relationships. Engage with teams to ensure customer value realization and lead business reviews.
Top Skills: AIMachine LearningSupply Chain Management
Reposted 10 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Healthtech • Internet of Things • Hospitality • Telehealth
The Customer Success Project Manager coordinates non-troubleshooting client requests, facilitates communication between teams, and ensures project execution with a focus on exceptional client experiences.
Top Skills: AsanaClickupJIRALinearMonday.Com
Reposted 10 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Artificial Intelligence • Healthtech
The Customer Success Manager will advocate for customers, enhance relationships, ensure smooth onboarding, and drive product value demonstration through data analysis.
Top Skills: Ai SolutionsData AnalyticsMedical ImagingSaaS
Reposted 10 Days AgoSaved
Remote
Philadelphia, PA
85K-120K Annually
Mid level
85K-120K Annually
Mid level
Software
The Enterprise Client Success Manager drives customer satisfaction and retention for large accounts through relationship building and by providing exceptional support and value.
Top Skills: Advanced Reporting SoftwareBusiness Intelligence SoftwareExcel
Reposted 10 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Real Estate
The Customer Success Manager will develop relationships with clients, ensure account health, drive renewals, and collaborate on growth opportunities. They will also manage customer data and conduct regular reviews to ensure client success.
Reposted 10 Days AgoSaved
Remote
Philadelphia, PA
70K-74K Annually
Mid level
70K-74K Annually
Mid level
Energy
The Customer Success Associate at Voltus manages customer onboarding and provides ongoing support, ensuring efficient entry into the energy market while fostering strong customer relationships.
Top Skills: Salesforce
Reposted 10 Days AgoSaved
Remote
Philadelphia, PA
81K-157K Annually
Senior level
81K-157K Annually
Senior level
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
Reposted 10 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
As a Customer Success Manager, you will build relations, drive customer retention, collaborate for strategy, and ensure customer success with software use.
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