Customer Success Manager, Large/Enterprise School Districts – Join Our Remote Talent Community
CUSTOMER SUCCESS MANAGER, LARGE/ENTERPRISE SCHOOL DISTRICTS – JOIN OUR REMOTE TALENT COMMUNITY (NOT A CURRENT OPENING)
LOCATION:
Remote – United States
TYPE:
Expression of Interest
ABOUT SECURLY
Securly is the #1 trusted innovator in student wellness, safety, and engagement, supporting over 20 million students across more than 20,000 schools globally. Named one of the most widely used EdTech platforms by the EdTech Top 40 Report, we lead the industry with a comprehensive, AI-powered suite of solutions that help schools create safer, more supportive learning environments.
Since launching the first cloud-based web filter for education in 2013, we’ve continuously expanded our platform and now process over 1.1 billion web requests and 54TB of data daily—operating at a scale comparable to major SaaS enterprises.
JOIN OUR REMOTE TALENT COMMUNITY
Note: This is not an active job opening.
We’re always looking to connect with outstanding Customer Success Managers who have deep experience supporting large K-12 school districts and influencing decision-makers across multi-threaded relationships.
By joining our Remote Talent Community, you’ll be considered for future openings on our Large Enterprise CSM team and prioritized for outreach when aligned opportunities become available.
WHAT WE LOOK FOR IN FUTURE LARGE/ENTERPRISE CSM HIRES
We regularly seek professionals with:
- Demonstrated success managing post-sale relationships with large school districts (20,000+ student enrollment preferred)
- Strong knowledge of K-12 operational structures, budget cycles, and stakeholder roles
- Proven ability to serve as a trusted advisor to senior education leaders and administrators
- A track record of driving product adoption, retention, and strategic expansion
- Excellent communication and influence skills with both internal teams and external stakeholders
WHO YOU ARE
- A strategic, mission-driven CSM with experience supporting complex public sector accounts
- Skilled at balancing relationship depth with outcome-based performance metrics
- Comfortable facilitating strategic conversations and success planning with senior-level stakeholders
- Collaborative, organized, and self-motivated in a remote-first environment
- Energized by work that supports student safety, engagement, and well-being at scale
WHY JOIN SECURLY (WHEN THE TIME COMES)
If and when a relevant role opens, our full-time team members enjoy:
- Competitive base salary and performance-based incentives
- Comprehensive medical, dental, and vision coverage
- 401(k) with matching contribution
- 12 weeks of fully paid parental leave
- Unlimited PTO, 13 company-paid holidays (U.S.), and a 1-week paid winter break
- $1,000 annual stipend for professional development
- A remote-first culture built on trust, flexibility, and impact
HOW TO APPLY
To express interest, submit your resume and complete the short application. We include a few key questions designed to help you highlight your background and share why you’d be a strong fit for future opportunities.
This is your chance to tell us more about:
- Your experience supporting large K-12 school districts
- Strategic initiatives you’ve led in post-sale customer relationships
- The type of CSM role you’d be excited to explore in the future
By applying, you’ll be added to our Talent Community and considered for future, 100% remote-based openings that align with your skills and goals. #LI-REMOTE
EQUAL OPPORTUNITY EMPLOYMENT
Securly is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.
What We Do
Securly is the market leader in AI-powered student safety and wellness solutions, trusted by over 20 million students across 20,000+ schools worldwide. We believe every child deserves a learning environment that is safe, supportive, and free from harm or distraction.
Since launching the world’s first cloud-based web filter for K–12 in 2013, Securly has been on a mission to redefine what technology can do for student well-being. Today, our award-winning platform uses AI and human insight to keep students safe online, identify signs of bullying, self-harm, or violence, and empower schools to take proactive, compassionate action.
From web filtering and classroom management to mental health support and 24/7 human-verified alerts, our solutions protect, guide, and uplift students every day. Our technology has been credited with preventing more than 2,000 potential tragedies—proof of our commitment to making a life-changing impact at scale.
Operating with the innovation and agility of a startup and the reach of a tech giant, Securly continues to lead the EdTech industry in shaping the future of student wellness, safety, and engagement. We’re proud to be recognized as a Top Place to Work, an EdTech Top 40 company, and one of the most widely adopted K–12 platforms in the U.S.
At Securly, we don’t just build products—we build trust. We partner with educators, counselors, and administrators nationwide to create digital and physical spaces where students can learn, grow, and thrive.
Why Work With Us
Securly blends purpose and innovation—protecting 20M+ students with AI-powered solutions. Our people thrive: 82% engagement (vs. 73% global), 94% proud to work here, and 91% rate manager effectiveness above benchmarks. We grow from within, value learning, and turn innovation into impact.
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