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Top Customer Success Jobs in Philadelphia, PA

Reposted 11 Days AgoSaved
In-Office or Remote
Philadelphia, PA
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Software
Manage enterprise customer accounts, drive procurement success, and ensure product adoption while maintaining customer satisfaction and collaboration across teams.
Top Skills: ClmCoupa)Erp (NetsuiteGrcHris (Workday)JIRAServicenow
Reposted 11 Days AgoSaved
Remote
Philadelphia, PA
160K-190K
Senior level
160K-190K
Senior level
Healthtech
The Client Success Executive manages client relationships, oversees project implementation, and ensures quality deliverables while driving client outcomes and engagement strategies.
Top Skills: HubspotJIRAExcelMicrosoft PowerpointMicrosoft Word
Reposted 11 Days AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
Marketing Tech • Design
Manage a portfolio of Enterprise customers, helping them optimize Superside's services while driving revenue and efficiency through strategic partnerships.
Top Skills: GainsightPlanhatSalesforce
Reposted 11 Days AgoSaved
Remote
Philadelphia, PA
150K-225K Annually
Senior level
150K-225K Annually
Senior level
Artificial Intelligence • Software
Drive adoption, retention, and expansion across strategic customer relationships. Engage with teams to ensure customer value realization and lead business reviews.
Top Skills: AIMachine LearningSupply Chain Management
Reposted 11 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Healthtech • Internet of Things • Hospitality • Telehealth
The Customer Success Project Manager coordinates non-troubleshooting client requests, facilitates communication between teams, and ensures project execution with a focus on exceptional client experiences.
Top Skills: AsanaClickupJIRALinearMonday.Com
Reposted 11 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Artificial Intelligence • Healthtech
The Customer Success Manager will advocate for customers, enhance relationships, ensure smooth onboarding, and drive product value demonstration through data analysis.
Top Skills: Ai SolutionsData AnalyticsMedical ImagingSaaS
Reposted 11 Days AgoSaved
Remote
Philadelphia, PA
85K-120K Annually
Mid level
85K-120K Annually
Mid level
Software
The Enterprise Client Success Manager drives customer satisfaction and retention for large accounts through relationship building and by providing exceptional support and value.
Top Skills: Advanced Reporting SoftwareBusiness Intelligence SoftwareExcel
Reposted 11 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Real Estate
The Customer Success Manager will develop relationships with clients, ensure account health, drive renewals, and collaborate on growth opportunities. They will also manage customer data and conduct regular reviews to ensure client success.
Reposted 11 Days AgoSaved
Remote
Philadelphia, PA
70K-74K Annually
Mid level
70K-74K Annually
Mid level
Energy
The Customer Success Associate at Voltus manages customer onboarding and provides ongoing support, ensuring efficient entry into the energy market while fostering strong customer relationships.
Top Skills: Salesforce
Reposted 11 Days AgoSaved
Remote
Philadelphia, PA
81K-157K Annually
Senior level
81K-157K Annually
Senior level
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
Reposted 11 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
As a Customer Success Manager, you will build relations, drive customer retention, collaborate for strategy, and ensure customer success with software use.
Reposted 11 Days AgoSaved
Remote
Philadelphia, PA
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Software
The Customer Success Manager drives customer retention, adoption, and long-term growth, ensuring customers receive value and facilitating seamless renewals and expansions.
Top Skills: GongGoogle WorkspaceOutreachSalesforceSlack
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Reposted 11 Days AgoSaved
Remote
Philadelphia, PA
104K-156K Annually
Mid level
104K-156K Annually
Mid level
Retail • Software
The Customer Success Engineer responds to technical inquiries, develops solutions using Ruby, and enhances customer satisfaction by collaborating across teams.
Top Skills: APIsBashIp Based ProtocolsLinuxmacOSMySQLPostgresRestfulRubyRuby On RailsWeb ServicesWindows
Reposted 13 Days AgoSaved
Remote or Hybrid
Philadelphia, PA
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, drive engagement, provide training, and analyze success metrics to enhance customer satisfaction and retention.
Top Skills: GainsightSalesforceTableau
Reposted 12 Days AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll drive customer engagement and retention by providing onboarding, technical guidance, and managing customer pilots.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Reposted 12 Days AgoSaved
Remote
Philadelphia, PA
100K-180K
Mid level
100K-180K
Mid level
Enterprise Web • Other • Software
The Customer Success Manager will manage customer relationships, driving renewals and expansion through strategic engagement and advisory roles on QA best practices.
Top Skills: Automated TestingSaaS
Reposted 12 Days AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.
Reposted 12 Days AgoSaved
In-Office or Remote
Philadelphia, PA
160K-195K Annually
Expert/Leader
160K-195K Annually
Expert/Leader
Software
The Director of Customer Success Operations will lead the design and implementation of customer engagement strategies, oversee operational strategies, develop predictive models, and mentor a high-performing team to enhance customer success initiatives.
Top Skills: CpqGainsightGongHubspotLookerOutreachPower BISalesforceSigmaTableau
Reposted 12 Days AgoSaved
Remote
Philadelphia, PA
80K-90K Annually
Mid level
80K-90K Annually
Mid level
Other • Financial Services
The Customer Success Manager ensures customer satisfaction, retention, and loyalty by managing relationships, monitoring account health, and collaborating with internal teams to deliver value and achieve customer outcomes.
Top Skills: GainsightSalesforce
Reposted 13 Days AgoSaved
Remote
Philadelphia, PA
Junior
Junior
Artificial Intelligence • Software
The Customer Success Manager at Wordly will build strong relationships with customers, ensuring satisfaction and value realization while monitoring customer health and addressing concerns.
Top Skills: CRM
Reposted 13 Days AgoSaved
In-Office or Remote
Philadelphia, PA
Mid level
Mid level
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills: AICsp ToolsSaaSSalesforce
Reposted 13 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Fintech • HR Tech • Payments • Financial Services
The Customer Success Manager at Deel will build client relationships, identify growth opportunities, and advocate for clients internally while ensuring high-quality service delivery.
Reposted 13 Days AgoSaved
In-Office or Remote
Philadelphia, PA
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive AI transformation for financial services, manage senior level customer relationships, develop success plans, and lead adoption projects.
Top Skills: AISaaS
Reposted 13 Days AgoSaved
Remote
Philadelphia, PA
90K-105K Annually
Senior level
90K-105K Annually
Senior level
AdTech • Agency • Digital Media • eCommerce • Marketing Tech • Social Media • Analytics
The Client Success Sr. Account Manager drives revenue growth and client impact by activating upsell opportunities, enabling leadership, and collaborating with internal teams to ensure successful account strategies. Key responsibilities include account planning, process enhancement, and providing insights to support growth objectives.
Reposted 13 Days AgoSaved
Remote or Hybrid
Philadelphia, PA
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
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