Top Senior Operations Jobs

The Business Operations Manager will drive growth by managing international market launches, scaling marketing efforts, and optimizing business operations while collaborating with leadership and cross-functional teams.

Leads complex business operations projects, resolves operational problems, improves global processes, and supports financial, budget, and headcount planning. Partners with business leaders and key stakeholders to enhance process quality, efficiency, and effectiveness while using internal and external data to generate actionable growth insights.

The Market Operations Lead will oversee the operational performance of the Ride-hail services, ensuring quality, scalability, and reliability while leading cross-functional teams in the Bay Area.

Coordinates contract operations with program leadership, tracking activities, plans, reports, records, procurements, subcontracting, personnel, fiscal matters, travel, logistics, training, and equipment. Identifies operational issues, recommends solutions, supports process improvements, maintains stakeholder relationships, and ensures schedules, documentation, and spending align with program plans.

Leads approximately 10 auction locations and their General Managers across the West Region. Oversees operational, sales, financial, safety, customer, and team performance; drives strategic initiatives, process improvements, change management, and succession planning. Uses regional data to identify opportunities, advises senior leadership, develops leaders, and collaborates cross-functionally to implement new processes and programs. Requires extensive travel and residence within specified U.S. time zones near a major airport.

Manages the Commercial Lines support function, including workflows, quality standards, staff supervision, training, performance management, and customer satisfaction. Supports branch strategy, evaluates insurance markets, oversees service audits, resolves client and personnel issues, and maintains insurer relationships. Also performs commercial insurance account management duties, including risk analysis, renewals, proposals, coverage recommendations, negotiations, policy delivery, payments, and account retention. Maintains required licensing and develops staff and client relationships.

Own the Legal department’s operational strategy, budget, processes, reporting, technology roadmap, and AI-enabled workflows. Manage legal technology vendors and outside counsel, improve matter intake and document management, govern confidentiality and privilege controls, oversee entity and regulatory tracking, and drive adoption through training and stakeholder engagement.

Supports banking branch operations by improving procedures, maintaining regulatory documentation, evaluating process and product changes, supporting branch technology, training staff, maintaining operational reports and logs, coordinating initiatives, visiting branches, and reviewing vendor invoices. The role serves as a technical resource for internal and external clients while ensuring operational consistency, compliance, efficiency, and quality.

Leads card operations and services strategy, department goals, staff performance, ATM and Visa functions, fraud and dispute processes, card production, rewards, prepaid programs, vendors, compliance, and workflow improvements. Develops growth opportunities, advises senior leadership, manages operational metrics and dashboards, maintains service quality, and serves as a subject matter expert for card systems and programs.

Lead and evolve IT Operations and service desk functions, build ITSM processes, oversee cloud and SaaS support, drive observability/automation, manage vendor and Grainger IT relationships, and coach a high-performing IT team.

Leads business operations supporting proprietary indexing and quantitative research teams. Responsibilities include data validation, quality controls, vendor and issue management, workflow documentation, process automation, risk identification, and cross-functional collaboration with research, technology, compliance, product, and investment teams. The role improves operational consistency, scalability, and efficiency while supporting evolving business priorities.

Serves as a strategic integrator and accountability partner to executive leadership across Marketing and Centralized Operations. Coordinates priorities, workflows, reporting, KPIs, meetings, communications, and cross-functional initiatives. Tracks progress, risks, dependencies, and performance while preparing executive-ready summaries and materials. Supports process alignment, campaign evaluation, operational readiness, leadership workflows, and onboarding coordination.

Manage onsite hazardous waste and environmental operations, ensuring safety, regulatory compliance, customer satisfaction, productivity, and profitability. Lead employees, oversee equipment and resources, establish operational and financial KPIs, analyze performance and P&L data, develop staff, maintain policies and procedures, and collaborate with customers and internal leadership to improve program performance.

Leads onsite environmental and waste management operations, ensuring safety, regulatory compliance, productivity, profitability, and customer satisfaction. Manages personnel, equipment, infrastructure, KPIs, financial performance, reporting, continuous improvement, training, and succession planning. Coordinates with customer stakeholders and internal leadership to resolve issues and optimize program delivery.

Oversee all operations for the Vapor Control business unit, including personnel, scheduling, logistics, project execution, customer relationships, regulatory coordination, safety, budgeting, forecasting, P&L review, billing, and quality assurance. Lead hiring, training, performance management, service issue resolution, bidding, and contract implementation while ensuring regulatory compliance, profitability, customer satisfaction, and safe service delivery.

Leads onsite environmental and waste management operations across customer locations. Oversees safety, regulatory compliance, staffing, equipment, infrastructure, productivity, profitability, and operational and financial KPIs. Manages and develops onsite personnel, coordinates with customers and internal leadership, ensures policy compliance, provides performance reporting, and drives continuous improvement. Requires environmental operations experience, leadership capability, P&L analysis skills, and RCRA, HAZWOPER, and DOT training.

Oversee onsite environmental and waste management operations, including air, water, and hazardous waste programs. Manage staff, health and safety, regulatory compliance, equipment, productivity, budgets, KPIs, reporting, customer relationships, and continuous improvement. Coach and develop employees while ensuring safe, efficient, and profitable service delivery.

Analyze and improve the go-to-market funnel across Marketing and Sales. Responsibilities include campaign attribution, lead qualification, pipeline and rep activity analysis, CRM governance, reporting, data-quality troubleshooting, workflow improvement, and AI-enabled automation. The role builds dashboards, investigates funnel inefficiencies, supports HubSpot operations, documents scalable processes, and partners with GTM leadership to translate data and operational problems into effective solutions.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

Leads four branch managers and companywide production execution across multiple markets. Owns scheduling, manpower utilization, installation quality, branch leadership development, KPI performance, corrective actions, and staffing decisions. Requires regular branch visits, jobsite verification, and installer ride-alongs. The role enforces established standards, analyzes schedules and labor reports, maintains builder commitments, and improves operational accountability across residential plumbing and construction operations.

Own post-sales strategy and operations for Customer Success, including account segmentation, book design, forecasting, metrics, reporting, operating cadences, and executive business partnership. Lead cross-functional GTM initiatives across Sales, Marketing, Product, Finance, and Support. Analyze data using SQL, spreadsheets, and BI tools to improve retention, expansion, account health, coverage models, and customer outcomes.

Own strategy and operations for the Solutions Engineering organization, including capacity planning, coverage models, hiring and ramp planning, compensation, metrics, reporting, and operating cadences. Partner with executives and cross-functional GTM teams to solve complex problems, drive strategic initiatives, improve enablement, and optimize technical sales motions. Use SQL, spreadsheets, BI tools, and GTM systems to generate insights and improve revenue execution.

Own revenue funnel performance analysis from lead through admission, translate insights into operational decisions, and support forecasting. Partner with the VP of GTM Strategy & Operations on annual and quarterly planning, OKRs, business reviews, operating cadence, and cross-functional initiatives. Lead workstreams improving admissions coverage, operating frameworks, and patient and referral-source journeys. Present executive-level analyses and coordinate organizational projects.

Own revenue operations for the Affiliates organization, including GTM planning, forecasting, analytics, process design, affiliate program tracking, payout coordination, ROI measurement, and tech-stack management. Partner with leadership through business reviews and recommendations, automate operational workflows, and manage and develop a small analyst team in a high-growth SaaS environment.

Leads operational support for alternative investment products across onboarding, servicing, reconciliations, valuations, redemptions, commissions, controls, and issue resolution. Acts as a senior subject matter expert and escalation resource for advisors, fund sponsors, leadership, and internal teams. Reviews and coaches associates, identifies operational risks, develops procedures and training, and leads cross-functional technology, reporting, workflow, and process improvement initiatives.