Top Senior Operations Jobs

The Director of State Operations oversees operational units, formulates policies, develops leaders, and enhances services in alignment with the strategic plan, ensuring excellence in service delivery.

The Director of Operations oversees company operations, formulates policies, measures performance, develops staff, and coordinates activities to ensure exceptional service delivery.

Manage in-house helpdesk and global employee IT support, onboard/offboard and provision devices, coordinate international device logistics, design and support AV and office infrastructure, lead HQ network/AV/access control buildout, and support endpoint security, MDM operations, patching, and occasional customer-facing technical support.

Lead strategic and operational functions for a high-volume, omnichannel patient contact center. Oversee workforce management, quality assurance, training, analytics, and continuous improvement. Partner cross-functionally to optimize staffing, technology, and processes to improve patient experience, access, and service delivery while developing leaders and driving performance metrics.

Lead operational execution of pricing policies, governance, and deal desk processes. Manage pricing systems (CPQ/CRM/ERP), approvals, controls, reporting, and cross-functional change. Drive process standardization, automation, and team development to improve deal cycle efficiency, policy adherence, and commercial scalability.

The Senior Business Operations Analyst gathers and documents business requirements, manages small projects, collaborates with teams, and supports testing and implementation processes.

The Senior CERIS Operations Manager oversees departmental management including staff hiring, quality assurance, compliance with standards, and reporting metrics.

The Senior Director of Operations will streamline processes, manage projects, and enhance efficiency while overseeing administrative and operational functions within the firm.

Oversee finance operations, ensure compliance, manage a team, improve processes, implement technology initiatives, and collaborate with auditors and vendors.

Oversee daily operations at an Inspection Center, manage staff, ensure quality and cost objectives, lead training and development, and drive continuous improvement efforts.

Responsible for end-to-end manufacturing readiness and execution for new and sustaining hardware products, managing cross-functional teams and NPI phases while ensuring quality and cost adherence.

Own and improve operational processes for TradFi products (equities, ETFs, tokenized equities). Manage reconciliations with clearing brokers, corporate actions, clearing & settlement, break investigations, SOPs, controls, and cross-functional support for Product, Tech, Compliance, and Customer Support.

Lead pre-close and post-close operations for asset-backed facilities, manage custody and funding processes, coordinate lender submissions, monitor portfolio collateral and data integrity, partner cross-functionally, drive process improvements and automation using technology and AI tools.

Lead and scale support operations by owning service health, partner/vendor management, automation programs, and governance. Drive capacity gains via organizational design, embed LLM-powered tools, partner with engineering and data teams, set standards, and replace one-off fixes with reusable systems to improve productivity, quality, and cost-to-serve.

Own operating rhythms and business reviews, build forecasting, planning, and capacity models, develop dashboards and reporting, diagnose operational bottlenecks, and drive cross-functional initiatives from ambiguity to execution while creating scalable systems and processes.

Support middle-office management of syndicated and commercial loan facilities where Santander is agent. Review credit and collateral documentation, monitor deal events, prepare agency deliverables, resolve exceptions, validate loan servicing system entries, maintain controls and audit evidence, escalate issues, and drive process improvements while coordinating with internal and external stakeholders.

Drive Legal Operations strategy and execution: assess and redesign processes, implement and administer legal technology and AI-enabled solutions, build dashboards and BI reporting, manage e-billing/spend and vendor relationships, and support compliance, governance, and cross-functional change management.

The Director of GTM Operations will lead the infrastructure for the go-to-market engine, optimizing processes across Sales, Marketing, and Customer Success while ensuring operational excellence and data-driven decisions.

Lead and manage day-to-day delivery of human services contracts, oversee staffing, compliance, budgets, training, client relationships, reporting, and operational performance to meet contract goals.

Lead and stabilize IT operations, transition to a secure cloud-based Microsoft/Azure environment, reduce vendor dependence, modernize helpdesk and device management, drive workflow automation and systems integration, manage vendors and internal IT staff, and ensure cybersecurity posture and documentation.

Manage post-sale sponsor and exhibitor fulfillment for EEI events, coordinating registration, shipping, logistics, billing, digital and physical sponsor deliverables, exhibitor communications, and on-site support. Maintain asset libraries, fulfillment trackers, and exhibitor records; partner with Event Technology, Registration, Event Operations, and Accounting teams. Support lead lists and outbound prospecting and assist Member Engagement & Events team tasks as needed.

Lead day-to-day workplace operations for NY and DC offices, manage facilities and vendors, oversee capital projects and budgets, implement scalable operational systems and SOPs, drive cross-functional projects, and supervise administrative staff to ensure consistent service delivery and strong employee experience.

Lead client-facing and internal project activities for the Social Security Advocacy Management Services program. Supervise team leads, manage deliverables, ensure compliance with federal/state laws, monitor performance, develop training and SOPs, maintain QA processes and reporting, drive continuous improvement, and support operational initiatives using data analysis tools.

Lead and mentor regional operations managers and inspectors to meet inspection SLAs and quality standards. Oversee hiring, training, scheduling, and field audits; collaborate with sales, product, and quality teams. Use data to identify trends, improve capacity and consistency, handle customer feedback, and serve as a point of contact and reserve inspector to support regional needs.

Lead global NOC operations: manage incident response, monitor networks/servers/voice systems, direct analyst teams, maintain runbooks/KBs, oversee staffing/schedules, coordinate major incident and DR procedures, and deliver reports to senior management.