Top Senior Operations Jobs

Lead client-facing and internal project activities for the Social Security Advocacy Management Services program. Supervise team leads, manage deliverables, ensure compliance with federal/state laws, monitor performance, develop training and SOPs, maintain QA processes and reporting, drive continuous improvement, and support operational initiatives using data analysis tools.

Lead and mentor regional operations managers and inspectors to meet inspection SLAs and quality standards. Oversee hiring, training, scheduling, and field audits; collaborate with sales, product, and quality teams. Use data to identify trends, improve capacity and consistency, handle customer feedback, and serve as a point of contact and reserve inspector to support regional needs.

Lead global NOC operations: manage incident response, monitor networks/servers/voice systems, direct analyst teams, maintain runbooks/KBs, oversee staffing/schedules, coordinate major incident and DR procedures, and deliver reports to senior management.

Lead and support operational launches for new and existing alternative investment products. Assess operational build capacity, document decisions and action plans, coordinate cross‑functional inputs, review legal/product documentation from an operational perspective, establish dependencies and readiness targets, and maintain the EOS dashboard through transition to run teams.

Lead end-to-end optimization of subscription renewal products, driving Quote-to-Cash processes, configuring Salesforce CPQ and billing systems, building operational KPIs and dashboards, and serving as the cross-functional SME to improve automation, adoption, and subscription growth within the CFO organization.

Provide high-level executive support to the Chief Design Officer and Head of Operations: manage complex global calendars, meetings, travel, offsites, communications, presentations, expense reporting, stakeholder alignment, and special projects. Drive leadership rhythms, coordinate cross-functional initiatives, and maintain confidentiality while fostering collaboration across global teams. Support other EAs as backup and contribute to organizational change and executive effectiveness.

Manage administrative and operational functions for the Research and Analytics Division: oversee procurement, recruitment/onboarding, FOIL/audit responses, budget and personnel actions, policy and procedure development, physical space, project management, and supervise staff.

Support wholesale operations readiness by reviewing functional requirements, designing and executing tests (including TOSCA automation), driving test delivery, reporting defects, conducting user training, and providing post-implementation operational support.

Partner with Sphere Studios & Tech Ops leadership to design and improve cross-functional workflows, manage time-tracking and capacity planning, build SOPs and dashboards, provide data-driven staffing and budget insights, drive alignment across teams, and recommend tools and automation to increase operational efficiency.

The role involves managing back of house operations for events, including planning, budget management, and logistics coordination. Responsibilities also include overseeing staff requirements and artist relations, with frequent travel required for events.

The Project Manager oversees event planning, budgeting, logistics, and cross-department coordination to ensure successful execution of Insomniac's music events.

Partner with client relationship, treasury, and portfolio managers to implement and support commercial card programs. Resolve card-related issues, create and maintain reports and visualizations, analyze performance data, ensure compliance, deliver platform and payment training, and provide exceptional client service throughout implementation.

Own and administer Salesforce and the connected GTM stack, run deal desk and commission operations, manage monthly/quarterly revenue close, maintain territory and quota books, and systematically automate recurring manual processes while evaluating and deploying AI and agentic tooling across revenue workflows.

Lead and modernize Giftd's operations to drive growth and efficiency. Oversee people, systems, budgets, and vendor relationships; implement tools and repeatable processes; identify revenue and cost-optimization opportunities; coach and develop a small team while improving responsiveness to client needs and scaling business performance.

Build and operationalize safety and risk processes for a new consumer hardware product: define incident taxonomies, escalation paths, tooling and data requirements, launch-readiness plans, playbooks, and monitoring. Lead investigations for regulated and privacy-sensitive cases, implement QA and training, use telemetry and case data to improve systems, and transition workflows into durable operations across partner teams.

Lead and oversee a multi-site legal services operations team supporting law firm clients. Accountable for service delivery, financial performance, SLA attainment, process improvement, client satisfaction, reporting analytics, and people development. Manage managers, optimize workflows, and drive continuous improvement across print, mail, digital, reception, hospitality, and compliance services.

Lead and direct onsite legal services operations supporting law firm clients. Oversee account managers and supervisors across print, mail, digital, reception, hospitality, and compliance. Accountable for service delivery, financial performance, SLA attainment, process improvement, reporting/analytics, staffing, performance management, and client satisfaction.

Lead multi-site e-commerce outbound operations for facility launches, stabilizations, and recoveries. Provide hands-on support, coach site leaders, design workflows, drive productivity and quality improvements, implement standardized processes, and partner cross-functionally to meet operational KPIs. Requires frequent domestic travel to support multiple facilities.

Builds and leads field and facility operations training: designs curricula, delivers hands-on/classroom/e-learning, maintains qualification matrix and LMS, ensures regulatory compliance, scales training for new site ramp-ups, manages vendors and training budget, and hires and coaches training staff.

Lead administrative operations for undergraduate and graduate chemistry programs: oversee student progress reviews, recruitment, admissions, TA and payroll workflows, coordinate with faculty and university offices, manage budgets, improve processes, and run program events.

Lead and define a new Strategy & Operations function, run planning cadence and OKRs, solve cross-functional strategic problems, build financial models, improve GTM and sales processes, recruit advisors, and execute projects end-to-end in a fast-growing digital health startup.

Lead insurance operations team to drive service excellence for financial advisors through reporting, escalations, process improvements, project management, cross-functional collaboration, and people leadership to ensure consistent, high-quality operational performance.

Provide operational guidance to retail insurance teams and vendors, manage projects to improve efficiency and client service, support agency operations, and drive process excellence across the McGriff Specialty team.

Oversee branch field operations, coordinating schedules, equipment, and personnel to ensure safe, efficient job execution. Lead and develop field teams, support sales, enforce DOT/SOP compliance, manage training and qualifications, drive continuous improvement, and meet branch performance and profitability targets.

Lead analytics, automations, and GTM systems to improve productivity and decision-making. Build integrations, dashboards, and AI-enabled tools; manage offshore teams and external vendors; scope and drive high-impact projects from analysis through implementation and adoption; partner with GTM and cross-functional leaders to improve operating performance.