SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
BUSINESS OPERATIONS MANAGER (STARLINK GROWTH)
Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world – bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The North American Business Development team is seeking a Business Operations Manager to serve as a pivotal partner to help define where the team focuses and how it executes. This role owns the operational backbone of North American Business Development initiatives, while also driving foundational strategy work that shapes the team’s long-term direction. It’s vital that Starlink deals and partnerships be optimized for speed and for scale. This role requires deep program management and business operations expertise, comfort working with both people and data, and fluency in financial analysis, reporting, and the day-to-day mechanics that make Starlink business development initiatives run.
The ideal candidate combines strong program management, business operations, and chief-of-staff capabilities with strategic rigor and long-term vision. This is a unique opportunity to work at the cutting edge of connectivity technologies with a world-class team focused on connecting every household and traveler.
RESPONSIBILITIES:
- Own the operationalization of existing and upcoming business development initiatives, driving program management, deal pipeline tracking, cross-functional coordination, and execution discipline so initiatives move with speed and scale
- Build and maintain the inner workings of deal constructs and third-party integrations: tracking systems, reporting cadences, financial and operational metrics, accountability frameworks, and status visibility for leadership
- Partner closely with business development vertical leads, product, marketing, engineering, finance, and legal to ensure clear ownership, timely execution, and clean handoffs from opportunity through launch and scale
- Collect, synthesize, and surface customer, channel, and internal feedback to influence operational excellence and optimize deal tracking of the Business Development team
- Conduct new vertical research, develop big-bet hypotheses, and perform structured assessments of target partners and channels to inform team prioritization and resource allocation
- Report on progress of strategy and operations initiatives, presenting insights, risks, and recommendations directly to Starlink leadership
- Support outreach, intake, and qualification of strategic opportunities; synthesize findings into clear recommendations for the Business Development team
- Drive continuous improvement of team processes, tools, and operating rhythms to increase throughput, clarity, and accountability across growth workstreams
- Conduct ongoing market and competitive analysis to identify consumer trends, channel opportunities, and emerging technologies relevant to Starlink’s ecosystem
BASIC QUALIFICATIONS:
- Bachelor’s degree
- 5+ years of experience in business operations, program management, strategy, consulting, investment banking
- 3+ years of experience driving execution of revenue or growth-oriented programs, including tracking, reporting, and operationalizing commercial initiatives
PREFERRED SKILLS AND EXPERIENCE
- Bachelor’s degree in business, finance, economics, engineering, or a related field
- Proven background in program management, business operations, or chief-of-staff roles supporting high-growth or commercial teams in technology, telecommunications, utilities, or subscription-based services
- Experience in management consulting or investment banking, with demonstrated ability to structure problems, build rigorous analyses, and drive recommendations to action
- Familiarity with business development or partnerships in consumer technology, telecommunications, or adjacent sectors – valuable but secondary to operationalizing deal flow and strategic strengths
- Strong analytical, financial modeling, and data fluency; comfort with accounting concepts, KPI design, and building clear reporting for leadership
- Demonstrated success operationalizing complex commercial or product initiatives and driving them from concept through execution and scale
- Independently motivated with a track record of project ownership, prioritization under ambiguity, and delivering measurable results
- Excellent interpersonal, communication, and presentation skills; able to work effectively with both technical and commercial stakeholders
- MBA or master’s degree with a business or technical focus preferred
ADDITIONAL REQUIREMENTS:
- Must be available to work extended hours and weekends as needed
- Willingness to travel approximately 25-50% of the time to customer locations and other SpaceX locations as required
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].
Skills Required
- Bachelor's degree in business, finance, economics, engineering, or a related field
- 5+ years of experience in business operations, program management, strategy, consulting, investment banking, or related roles involving complex cross-functional initiatives
- 3+ years of experience driving revenue or growth-oriented programs, including tracking, reporting, and operationalizing commercial initiatives
- Experience supporting high-growth or commercial teams in technology, telecommunications, utilities, or subscription-based services
- Experience in management consulting or investment banking
- Familiarity with business development or partnerships in consumer technology, telecommunications, or adjacent sectors
- Strong analytical, financial modeling, accounting, KPI, and data skills
- Experience operationalizing complex commercial or product initiatives from concept through execution and scale
- Project ownership, prioritization under ambiguity, and measurable results
- Excellent interpersonal, communication, and presentation skills
- MBA or master's degree with a business or technical focus
- Availability to work extended hours and weekends as needed
- Willingness to travel approximately 25–50% of the time
- Must meet ITAR eligibility requirements or be eligible to obtain required authorizations
SpaceX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SpaceX and has not been reviewed or approved by SpaceX.
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Equity Value & Accessibility — Equity grants are a core part of total compensation, with periodic company-run tender offers that create liquidity before any public listing. These mechanisms can make the equity component feel materially valuable in practice.
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Healthcare Strength — The package includes comprehensive medical, dental, and vision coverage, with on-site clinics and health resources at major sites. This breadth of coverage is presented as a strong element of the offering.
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Wellbeing & Lifestyle Benefits — Major locations feature on-site amenities such as fitness facilities, food/coffee, clinics, and other conveniences. These lifestyle perks enhance day-to-day value alongside cash and equity.
SpaceX Insights
What We Do
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary. SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.
