Top Senior Operations Jobs

Own complex email infrastructure and operational initiatives, including IP pool strategy, capacity planning, customer onboarding workflows, technical escalations, deliverability optimization, and process improvement. Analyze metrics and root causes, develop scalable frameworks and compliance guidelines, influence tooling and product roadmaps, and partner cross-functionally with Product, Engineering, Sales, and Success. The role also mentors junior team members and drives automation, reliability, and operational excellence across email services.

Owns complex email infrastructure and onboarding operations, including IP pool strategy, capacity planning, technical escalations, deliverability optimization, and workflow improvements. The role establishes scalable processes, compliance guidelines, metrics, tooling enhancements, and automation opportunities while partnering cross-functionally with Product, Engineering, Sales, Success, and Deliverability teams. It also involves mentoring junior staff and driving operational excellence across a growing email services organization.

Own complex email infrastructure and onboarding operations, including IP pool strategy, capacity planning, technical escalations, deliverability optimization, process improvement, compliance frameworks, tooling enhancements, and operational metrics. Partner cross-functionally with Product, Engineering, Sales, Success, and email teams to scale reliable customer outcomes. Mentor teammates and drive automation, root-cause analysis, and operational excellence.

Manage technology operations across three global studios, including systems administration, infrastructure, technical support, equipment management, business and creative tool administration, vendor coordination, and troubleshooting. Partner with global IT, information security, and privacy teams on policies, compliance, and content security. Drive AI and machine-learning integrations to improve workflows and business efficiency while supporting clients and global technology initiatives.

Supports memberships and commercial operations through process improvement, workflow automation, systems modernization, client onboarding, concierge support, reporting, dashboards, and sales operations projects. The role identifies process bottlenecks, improves data and document workflows, supports client-facing portal migration, tracks operational metrics, and collaborates cross-functionally with Sales, Product, Research, Data Analytics, and Marketing teams.

Leads Technology Services operational enablement, including Business Analyst teams, workforce planning, capacity strategy, reporting, dashboards, labor optimization, and operational excellence initiatives. Partners with senior leaders to improve productivity, utilization, cost efficiency, resource allocation, service delivery, and scalable growth through data-driven tools and performance management.

Oversee investor services and transfer agency operations, including client onboarding, fund conversions, operational reporting, issue resolution, process controls, and service improvements. Act as a subject matter expert, support technology implementations and testing, define business requirements, lead operational changes, and partner with clients and internal stakeholders on new initiatives.

Leads regional operations by analyzing business trends, building operational analytics products, managing complex cross-functional projects, and identifying scalable solutions. Partners with Product, Legal, Community Operations, Policy, and other teams to influence roadmaps, improve support experiences, monitor metrics, and drive business growth amid ambiguity.

Supports daily operations for an SAP consulting organization, including business systems administration, time and expense support, equipment and access provisioning, documentation, office logistics, leadership assistance, onboarding, and cross-functional project coordination. The role also drives process improvements, coordinates proposals and company events, and ensures efficient collaboration across internal teams, Reply companies, and external partners.

Oversees administrative operations, customer relations, facilities coordination, and divisional support for an alumni relations organization. Supervises customer service and visitor engagement staff, manages service standards, staffing coverage, budgets, inventory, procurement, calendars, events, procedures, and facility resources. Partners with facilities, IT, security, and internal stakeholders to improve operational efficiency and constituent experiences.

Provides confidential executive administrative support to an EVP and leadership team. Responsibilities include complex calendar management, domestic and international travel coordination, expense reporting, meeting planning, communications, records maintenance, Teams and SharePoint administration, vendor and office operations, IT equipment coordination, international shipment documentation, and process improvement. Requires strong organization, discretion, communication, prioritization, and multitasking skills in a fast-paced global environment.

Owns the functional administration, data quality, integration support, and continuous improvement of finance platforms, with emphasis on client and matter management, accounts receivable, collections, master data, reporting, and enterprise integrations. The role translates business requirements into system specifications, coordinates testing and releases, investigates cross-system discrepancies, manages vendor escalations, and partners with Finance, Billing, Collections, IT, HR, Security, and reporting teams.

Provides technical writing, document preparation, meeting and notetaking support, repository management, and cybrarian services for USSTRATCOM software capability and functional-management activities. Drafts and maintains requirements documents, briefings, procedures, meeting records, action trackers, and knowledge resources while coordinating reviews, version control, stakeholder inputs, and timely release of deliverables.

Provides Tier-2 technical support and IT infrastructure operations across enterprise Windows, macOS, mobile, cloud, endpoint, server, and network environments. Responsibilities include incident resolution, VIP support, monitoring, patching, maintenance, troubleshooting, root-cause analysis, escalation, ITIL process adherence, documentation, automation, and continuous improvement. Collaborates with service desk, infrastructure engineering, security, and business teams while supporting reliable technology services across global operations.

Leads the design and operation of an integrated renewals and commercial operations function covering pricing, deal desk, contract negotiation, discount governance, and RFP resources. Redesigns processes using AI and automation, defines CPQ and contract lifecycle requirements, improves ARR and productivity, establishes commercial policies, monitors KPIs, and builds a high-performing team while partnering with Sales, Legal, and Finance.

Own revenue operations and financial reporting for a B2B SaaS company. Manage HubSpot and Stripe, unify sales-led and product-led funnels, establish forecasting and reporting cadences, oversee billing and revenue data, build dashboards, and deliver board and investor reporting. Drive automation using AI-native tools, maintain SaaS metrics and revenue recognition processes, and serve as the primary resource for financial and revenue questions across the organization.

Oversee a diverse regional property portfolio, ensuring financial performance, customer satisfaction, operational standards, and planned growth. Manage budgeting, financial reviews, acquisitions, capital improvements, property assessments, and government or trade association relationships. Lead, coach, and evaluate regional and community managers while collaborating with senior management on business planning and performance improvement. The role requires extensive property management experience, strong financial acumen, and travel of at least 50%.

Manages onsite office operations and administrative functions for a law firm location. Responsibilities include facilities coordination, vendor and landlord liaison, budgeting, events, document and expense processing, meeting coordination, emergency preparedness, onboarding, and supervision of onsite business professionals. The role also supports employee relations, workflow management, office technology, supplies, parking and security access, and local administrative operations.

Leads GTM strategy and revenue operations analytics for Sales and Customer Success. Builds performance dashboards, analyzes pipeline and customer lifecycle metrics, develops capacity and territory models, supports forecasting and planning, and provides executive decision support. Partners cross-functionally to improve Salesforce data quality, automate workflows, strengthen operating cadences, and translate commercial insights into measurable improvements in sales productivity, expansion, retention, and revenue performance.

Manages an enterprise transaction services operations unit, overseeing staffing, employee development, workflow, compliance, risk, budgets, reporting, forecasting, and process improvement. Leads high-volume, SLA-driven teams, analyzes operational metrics, resolves complex escalations, coordinates with technology and risk partners, and implements process or system changes. Ensures service quality, productivity, capacity, regulatory adherence, and continuous operational improvement while coaching employees and driving business outcomes.

Drives global harmonization and continuous improvement of commercial and service lifecycle processes across regions and functions. Maps current workflows, establishes common standards and data definitions, manages process governance and roadmaps, and partners with Sales, Service, Finance, Data, and IT teams. The role facilitates stakeholder alignment, change management, training, adoption, and continuous improvement across SAP and Salesforce-enabled operations.

Oversee daily operations for a downtown Ambassador program, including hiring, training, scheduling, resource deployment, inventory management, client relationships, budgeting, reporting, quality assurance, and continuous program improvement. The manager provides hands-on field leadership, coaches employees, solves operational problems, and ensures a welcoming community experience.

Oversee branch operations, compliance, cash management, staff supervision, process improvement, audits, customer issue resolution, and operational risk mitigation. Support the Branch Manager with staffing, employee development, facility needs, reporting, strategic initiatives, and sales goals. Ensure adherence to banking regulations, policies, and procedures while maintaining strong customer service and developing operational staff.

Partners with sales leadership to drive revenue operations across forecasting, pipeline management, scorecards, annual planning, GTM modeling, resource allocation, and strategic analysis. The role develops work plans, synthesizes findings, communicates recommendations, and supports cross-functional growth initiatives across Sales, Marketing, HR, and Finance. It requires strong process management, CRM experience, advanced Excel and PowerPoint skills, executive presentation ability, and comfort working autonomously amid ambiguity.

Leads credit union operations, overseeing deposit services, BSA/AML and fraud support, compliance, risk management, facilities, physical security, vendors, and legal or regulatory processing. Manages employees through coaching, scheduling, training, and performance oversight. Improves processes, controls, systems, staffing, and service delivery while collaborating with organizational leaders and external partners.