Top Operations Jobs in Dallas, TX

Owns execution of the Dallas business-process pilot and scales the resulting framework across acquired brands. Responsibilities include translating lead-to-invoice recommendations into SOPs, training, KPIs, implementation plans, and measurable outcomes; aligning new brands to standardized processes; coordinating with IT, finance, consultants, and brand teams; and leading continuous process improvement across sales, quoting, order entry, contracting, invoicing, and back-office operations.

Leads customer support operations across in-house and outsourced teams, owning satisfaction, resolution time, quality, cost, workforce planning, vendor performance, and team development. Oversees reputation management and Trust & Compliance casework involving content moderation, DMCA, and privacy. Partners with Legal, Product, Engineering, and support tooling teams to improve processes, automation, escalation workflows, and customer experience.

Entry-level analyst position in Goldman Sachs Operations. Participants learn the firm’s business, develop professional skills, and support transaction processing, trade settlement, reporting, risk controls, technology, information flows, and operational process improvements across banking, sales and trading, and asset management.

Nine- to ten-week summer internship in Goldman Sachs Operations. Participants receive training, attend orientation, and work alongside professionals on real responsibilities supporting trade processing, settlement, reporting, risk control, technology, information flows, and process efficiency across banking, sales and trading, and asset management.

Leads approximately 80 employees across lab operations, customer support, logistics, inventory, repair, and technical services. Owns operational strategy, quality systems, ISO compliance, customer experience, financial performance, inventory readiness, vendor decisions, and continuous improvement. The role drives cycle-time reduction, asset utilization, automation, AI adoption, and revenue-supporting initiatives while managing a $600M inventory and maintaining ISO 9001 and ISO/IEC 17025 standards.

Leads operations for a Towne Park site, overseeing financial performance, budgets, staffing, client relationships, service delivery, business development, compliance, training, and operational leaders. Partners with hotel leadership to manage property issues, capital projects, revenue initiatives, and customer satisfaction. Develops operating and sales plans, manages P&L responsibilities, forecasts workforce needs, supports recruitment and succession planning, and drives client retention and profitability.

Supports Sales and executive leadership through revenue analytics, Power BI reporting, forecasting, CRM administration, data governance, contract tracking, and sales process improvement. Develops dashboards, analyzes performance trends, supports CRM enhancements and integrations, improves data quality, documents KPIs, and assists with workflow automation, training, and change management. Partners cross-functionally with Sales, Marketing, Finance, Customer Service, Product, and IT.

Manages office and regional operations across six Texas chapters, including facilities, vendors, invoices, budgets, compliance, calendars, events, and executive and board support. Oversees volunteer onboarding and databases for the Dallas chapter, coordinates communications and regional logistics, supports development activities, and improves operational policies and processes. Requires strong organization, communication, confidentiality, independent judgment, and occasional regional travel.

Leads an 11-person brokerage operations team supporting transfers of assets and account maintenance. Oversees service performance, operational controls, principal reviews, complex cases, audits, coaching, and employee development. Partners with cross-functional teams to resolve operational challenges and improve processes through root-cause analysis, automation, AI-enabled tools, and continuous improvement. Requires FINRA Series 7, 24, and 53 licenses plus brokerage operations expertise.

Drives operational consistency and continuous improvement across corporate restaurants nationwide. Leads field assessments, root cause analysis, operational pilots, SOP development, safety and compliance initiatives, new restaurant openings, acquisition integrations, and cross-functional projects. Coaches district and field leaders, strengthens process standardization, tracks corrective actions, and translates corporate strategy into practical restaurant-level execution. Based in DFW, the role requires 50–75% travel.

Leads life insurance and annuity new business operations, managing case flow, KPIs, SLAs, quality, compliance, and agent service. Supervises and develops Team Leads and Case Managers, handles escalations involving agents, carriers, and underwriting teams, and drives process, system, and workflow improvements. Prepares operational reporting and partners cross-functionally to improve placement outcomes and deliver a consistent agent experience.

Leads life insurance and annuity new business operations, overseeing case submissions, workflows, turnaround times, quality, compliance, and agent service. Manages and develops Team Leads and Case Managers, establishes KPIs and SLAs, handles escalations, delivers training and coaching, supports cross-functional system improvements, and reports operational trends and risks to leadership.

Leads global operations for Gartner’s C-Level Communities organization, partnering with executive leadership to improve organizational effectiveness, scalability, governance, and execution. Responsibilities include identifying process improvements, driving strategic initiatives, coordinating cross-functional stakeholders, supporting technology and data integration, optimizing territory planning, leading change management, and providing executive-level reporting. The role requires strong business acumen, quantitative and qualitative analysis, strategic planning, communication, and senior stakeholder influence.

Lead NORY’s Dallas-Fort Worth expansion and summer camp operations. Develop the regional growth strategy, secure school and community partnerships, recruit and manage local educators, oversee budgets and P&L, ensure childcare and safety compliance, and drive family outreach and enrollment. Collaborate with New York headquarters on training, resources, brand alignment, and operational execution while building scalable systems for the new market.

Manages day-to-day operations and strategic initiatives for the Financial Services and Capital Markets business unit. Responsibilities include implementing strategy, improving processes, promoting AI tool adoption, coordinating with firm-wide functions, analyzing budgets and KPIs, supporting pricing and profitability decisions, and assisting with recruitment, onboarding, workload allocation, and talent development. The role also prepares leadership reports and supports business development and client relationship initiatives.

Performs quality assurance reviews for syndicated and corporate lending fulfillment. Interprets loan agreements, verifies system-of-record accuracy, identifies and tracks errors, escalates material issues, analyzes QA data, manages reporting, and supports root-cause analysis and process, control, and system improvements. The role also advises on complex operations initiatives and collaborates with Operations, Technology, and business stakeholders.

Supports retirement plan advisors with ongoing 401(k) servicing, investment committee materials, plan changes, recordkeeper and TPA issue resolution, plan documentation, fee billing and reconciliation, prospect analysis, onboarding, and platform migrations. The role also develops scalable workflows, checklists, templates, and timelines while coordinating with sponsors, vendors, advisors, and recordkeepers.

Provides administrative and coordination support for Operations, including purchasing, invoices, records, vendor documentation, vehicle reservations, keys, access records, help desk tickets, budgets, reports, dashboards, scheduling, and campus inquiries. The role coordinates with vendors and departments, supports events and weekend services, and helps recruit and develop ministry team members.

Supervises information governance operations and builds a dedicated data transfer function. Coordinates distributed team workflows, manages intake and transfer queues, handles escalated governance matters, maintains chain-of-custody documentation, and reports service levels and capacity. Develops procedures, trains staff, supports platform implementation, and oversees records disposition, iManage remediation, legacy-platform retirement, matter mobility, and attorney departure or arrival workflows.

Supports the Sales and Operations Planning organization by collecting and normalizing data, preparing spreadsheets and reports, executing daily DRR orders, and assisting field purchasing buyers and associates. The role requires strong Excel and Microsoft Office skills, familiarity with Trilogie systems, accurate data handling, customer service, communication, organization, and teamwork.

Resolve provider claims inquiries, audit claims and payments across systems, and communicate accurate answers. Use SQL to identify inquiry patterns and root causes, then build and test AI-assisted workflows that triage questions, verify claim and contract data, and draft responses. Improve upstream processes and provider self-service to reduce manual work. The role suits business-minded, communicative candidates who are curious about SQL, Python, and AI tools, even without formal software engineering experience.

Resolve provider claims inquiries, audit claims across systems, and communicate accurate payment and denial information. Analyze inquiry patterns using SQL, then build and test AI-assisted workflows that triage issues, verify claim and payment details, draft responses, and reduce manual handling. Identify upstream process failures, improve provider self-service, and measure automation impact. The role suits business-minded, communicative candidates who can learn tools independently and prioritize accuracy in ambiguous operational environments.

Manages workflow for Financial Lines underwriting products, supporting underwriters throughout the policy lifecycle. Processes and quality-checks policies, binders, invoices, endorsements, cancellations, renewals, and reinstatements while meeting service-level agreements. Coordinates with offshore teams, service centers, underwriters, brokers, and internal finance, systems, data, and actuarial teams. Identifies process improvements and implements solutions.

Analyze operational challenges, identify root causes, and uncover trends through data analysis. Build Tableau dashboards and executive presentations, deliver actionable insights, recommend workflow and tool improvements, and collaborate with Business Operations teams on continuous improvement initiatives. The role focuses on optimizing service delivery, operational performance, and customer escalation management.

Leads technology business operations by managing workforce planning, capacity, budgets, vendor relationships, IT performance reporting, organizational health, and operational improvements. Partners with CIO, CTO, and technology leadership to align resources, financial investments, delivery priorities, risks, and dependencies. Develops KPIs and dashboards, oversees vendor spend and contracts, supports transformation initiatives, and improves employee engagement across complex IT portfolios. This is an individual contributor role without direct reports.