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Top Tech Support Jobs in Dallas, TX
The Technical Support Team Lead at Delivery Solutions manages the daily operations of the technical support team, enhancing customer satisfaction, providing team supervision, and handling escalations. Responsibilities include tracking SLAs, onboarding new staff, and supporting product launches, while developing KPIs and aiming for continuous improvement in support processes.
As a Technical Support Representative, you'll assist customers with technical inquiries via phone, email, and chat. You'll document issues, work with the Engineering team to resolve problems, and learn Agiloft's software product to provide tailored solutions to clients' needs.
The SAP MM & SD Consultant will manage functional team deliverables, prepare project deliverables, and foster relationships with executives and business personnel. Responsibilities include utilizing best practices, estimating project efforts, and leading design workshops to meet client objectives.
As an Associate Workday Financials Consultant, you will participate in a structured development program, gaining expertise in Workday through hands-on training, client collaboration, and problem-solving. You'll contribute to innovation by designing solutions and implementing configurations, while developing skills essential for consulting success.
The Technical Support Engineer manages post-sales support, helping customers solve technical issues and providing guidance on troubleshooting and best practices. Responsibilities include diagnosing bugs, improving documentation, and contributing to process enhancements. The role requires strong communication skills and the ability to work independently in a dynamic environment.
The Sr. Principal Contract Administrator supports proposal preparation, contract negotiation, and administration for the B-2 Program while ensuring compliance with contractual obligations and legal requirements. Responsibilities include monitoring contracts, developing solutions for contractual issues, and managing written communications for assigned contracts.
The Manager of Contracts Administration will oversee a team managing contract representatives, ensure adherence to contract requirements, lead negotiations, and collaborate with various departments to support strategic goals while maintaining excellent customer relations.
The Staff Contract Administrator will manage contract operations supporting government programs, lead proposal preparations, negotiate contracts, and ensure compliance with contract requirements throughout the lifecycle from development to closeout, while maintaining customer relations and financial performance.
As a Support Engineer at Sourcegraph, you will focus on resolving technical issues and educating customers about the product. Your responsibilities will include troubleshooting problems, suggesting product improvements, and enhancing documentation to improve customer experience.
The Applications & Technical Support Expert at FARO will provide technical support for complex customer issues, train customer service specialists, and assist with CAD interpretation and metrology. This role requires strong problem-solving skills and the ability to communicate effectively with customers regarding software and product issues.
Paytient is looking for passionate technical individuals for various roles in software engineering, data, and product management. Candidates are encouraged to submit their resumes for future openings that match their skills.
The Application Support Engineer is responsible for providing technical support, resolving software incidents, implementing and maintaining enterprise applications, and collaborating with cross-functional teams to enhance service delivery. Duties include system integration, troubleshooting issues, documenting processes, and conducting training.
Top Companies in Dallas, TX Hiring Tech Support Roles
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