Top Tech Support Jobs in Dallas, TX

The Workday Associate Integration Consultant will assist in the deployment of Workday integrations, focusing on initial customer implementations and service projects. Responsibilities include managing client engagements, mentoring juniors, maintaining relationships with implementation teams, and participating in discovery sessions. Knowledge of integration technologies and experience in HCM/ERP software is essential.

The Defensive Cyber Subject Matter Expert will define the technical strategy for the DCO Practice Area, collaborate with various stakeholders, provide technical insights, and drive business development. They will maintain knowledge of industry trends, advocate for practice area needs, and mentor the technology team while representing Leidos at external events.

The Subject Matter Expert (SME) at General Assembly will work closely with learning and project teams to create and review educational content. This role requires developing curriculums, lesson plans, and materials while fostering an engaging and supportive community for diverse learning styles.

The Banner Consultant will provide consultation and support during the implementation of the Ellucian Banner software suite, troubleshoot client requests, and manage multiple projects. The role requires strong technical skills and experience in the higher education sector, particularly with Banner technologies and client communication.

The Search Engineer, Technical Support role at Lucidworks involves troubleshooting search issues, supporting customer configurations, and providing high-value solutions. The engineer will communicate regularly with customers to understand their needs and work collaboratively with engineering teams for root cause analysis and problem resolution, while also documenting solutions for future reference.

As a Technical Support Engineer, you will provide first-line technical support for Neon Postgres, troubleshoot complex issues, coordinate root-cause analysis, and ensure user satisfaction. You will work closely with users, engineers, and product teams to address technical problems and improve service delivery.

The Training & Support Consultant provides exceptional customer support and training to clients on using the company's products and services. Responsibilities include troubleshooting technical issues, conducting training sessions, preparing clients for their live day, and maintaining documentation in the CRM.